virginia manufacturer's association webinar. taming the chaos in digital marketing

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Impression-Marketing.com Taming The Chaos Howard Deskin & Anne Moss Rogers February 6, 2014

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This webinar/slideshow was presented to VMA members to introduce and offer an overview of digital marketing in the manufacturing sector. This B2B is more behind than most industries in adopting best digital marketing practices. Those adopting them now will get a foothold and have a distinct advantage over competitors.

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Page 1: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Taming The Chaos Howard Deskin & Anne Moss Rogers

February 6, 2014

Page 2: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

We Take a Disciplined Approach to Creativity

Who Are We?

Howard DeskinCEO & Internet Marketing Manager

Anne Moss RogersMarketing & Creative Director

Page 3: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

B2B buyers are online, in social channels, on YouTube, going to events, and evaluating options on mobile devices. Understanding the customer journey across these touchpoints is essential to the success of any marketing program.”

- Forrester Research

Why Digital Marketing?

Page 4: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Online & Offline Work Together

Impression-Marketing.com

Inbound Marketing(Permission Based)

Outbound Marketing(Interruption Based)

• Website• Content Marketing• Newsletters• Blogs• Social Media• Online Video• SEO• PPC • Word of Mouth• Networking• Public Relations

• Telemarketing• Trade Shows• Direct Mail• Email Blasts

(SPAM)• Print Ads• TV/Radio Spots• Cold Calling

Page 5: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

The Best of Old & New Approaches

Impression-Marketing.com

Old strategies• Cold Calling• Trade Shows• Print Ads• Billboards

New strategies• Website• Mobile• Digital Advertising• Content Marketing• Social media

+ =MORE LEADS

Page 6: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Manufacturing & Marketing

In a recent study conducted on 113 Manufacturers in NJThe Top 25 Manufacturers in the state were better engaged in the use of social media as a part of an integrated/inbound marketing plan.

Top 25 NJ Manufacturers 113 NJ Manufacturers

Source: Grass Roots Marketing

Page 7: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

B2B Marketing Survey

Impression-Marketing.com

Howard
what are they saying is effective or less effective?
Page 8: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Content Marketing

Impression-Marketing.com

North American B2B Manufacturing Content Marketing Usage by Tactic

Page 9: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Content Marketing

Impression-Marketing.com

• Video is the top Content Marketing tactic.

• 54% Incorporate Blogs

• 80% Use E-Newsletters

• 60% Use Print Advertising

• 75% Use Social Media

• 31% Provide Mobile Content

- Content Marketing Institute Study

B2B Manufacturers:

Page 10: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

B2B Buyers Know All About You!

Impression-Marketing.com

The internet makes it simpler for customers to direct their own buying cycle. No waiting for the next trade show, ad, or calls from sales reps. Instead they’re able to get exactly the information they want exactly when they want it.

Page 11: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Content Marketing is the New SEO

Impression-Marketing.com

- Content Marketing Institute Study

Definition:

Content Marketing is any marketing format that involves the creation and sharing of media and publishing content in order to acquire customers.

Information can be presented in a variety of formats, including blogs, news, video, white papers, e-books, infographics, case studies, how-to guides, question and answer articles, photos, etc.

Content marketing is focused not on selling, but on simply communicating with customers and prospects. The idea is to inspire business and loyalty from buyers by delivering consistent, ongoing valuable information.

Page 12: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Does B2B use Mobile?

Absolutely!

Page 13: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Mobile is the New Desktop

In 2014, Mobile is Predicted to Overtake Desktop Internet Usage

Page 14: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

• 10-25% of your website visitation probably comes from a smartphone and it will keep increasing.

• Visitors will leave your site and go to your competitors.

• Google has indicated search results will be penalized if you don’t have a mobile friendly site

• At least have a scaled-down version of your desktop website

• Utilize “browser-detection” and “responsive design” to ensure the mobile site displays appropriately

Why Mobile Responsive?

Howard
do we have hard #'s on teh 30% - seems high
Page 15: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Big Data – Do I Need It?

Impression-Marketing.com

At a minimum you should be reviewing your website analytics

Page 16: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Digital Marketing Methods

Page 17: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Define Your Target Market

• Who are they?• Where are they?• What do they care about?

Page 18: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Digital Strategy

Where to Begin?

Your Website is the Core.

Howard
move up slide
Page 19: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Sample Digital MarketingGame Plan

Impression-Marketing.com

A Mobile Responsive Website

A Content Marketing Plan

Social Media Integration

Email Marketing

Data & Analytics

Howard
Page 20: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Website Basics

• Prominently Display the Phone Number

• Address

• Call To Action

• Newsletter Sign Up

• Contact Form

• Blog

• Google Analytics

• Social Media Icons

• Featured Services or Product

Page 21: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

• Has a wide & quick reach

• Excels in Return-on-Investment

• Improves brand awareness and customer relations

• Is measurable and easily modified

• Is customizable by type of customer

Why Email Marketing?

of B2B Manufacturerssend E-Newsletters

80%

Page 22: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Email Marketing – How To?

• Keep it short & relevant • Good mix of text, images,

videos• Use an attention-grabbing

subject line• Tie in blogs & social media• Clearly state benefits• Send often, at 1x a month• Segment your address list• Use a good system! – Constant

Contact, Mail Chimp

Page 23: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Social Media is Here To Stay

of B2B Manufacturersuse Social Media

75%

Page 24: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Social Media

• Increase brand visibility

• Create videos to promote products & post testimonials

• Share news & updates on industry events

• Learn from online communities and tailor content to target them

• Promote your website content

• Use targeted social buttons on your website to encourage visitors to share your content

• Engage with customers & potential leads

“Manufacturers will capitalize on their social media investments by using it as a collaborative tool. They'll make sure the right experts solve the appropriate problems, they'll gather more business intelligence, and they'll connect their enterprise to end-users for a whole new set of ideas.”

- Top Trends in Manufacturing, 2013 Infosys

Page 25: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Get Higher Rankings on Google

• New algorithms focus on speed and precision

• Conversational Search

• People ask questions

• Your website needs high quality content to rank with frequent changes

• Fake spammy links to your site may be hurting your SEO

Google updated algorithms in 2013, making content king & social sharing queen.

Page 26: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Google Ads Generate Leads

Google Pay Per Click Ads

Rank #2 For Lead Generation Among B2B and B2C

Howard
they probably know what ROI is, so we should change to why analytics is so important
Page 27: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Impression-Marketing.com

Measuring Traffic & Results

Google Analytics• Unique visitor traffic• Bounce rates on pages• Keyword searches• Mobile phone traffic• Conversions• Site Speed• Time on site & pages• Paid search • Referrals• Email & Social

Allows you to measure the success & reach of your marketing efforts

Key Elements to Track:

Page 28: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Stalk us online at

Impression-Marketing.com

Impression-Marketing.com

ImpressionMarketing @impressionM

Page 29: Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

Special Offer for Webinar Attendees!

Impression-Marketing.com

Complementary Digital Marketing Consult & Website Analysis

Free “website match” eNewsletter template when you open a new Constant Contact Account