VIRGIE MONTAJES14202 Meadow Valley Lane

Sugar Land, TX 77498(281) 896-7453

virgiemontajes@ymail.com

ACCOMPLISHMENTS

Dramatically increased sales and turned around poorly performing stores at my three assigned stores.

Received awards for #1 in District-2011 to 2013 (out of 27 stores) for performance.

*#1 in Sales in District-2011 to 2014.

Received Pinnacle Award in 2012 to 2013 for sales and customer service.

PRINCIPLE DUTIES & RESPONSIBILITIES

Responsible for all store functions including opening, closing and store activities.

Protect and secure all company assets, including store cash handling.

Responsible for managing sales forecasting, work scheduling, payroll hours, and product activities.

Responsible for evaluating, recruiting, hiring, training, motivating, and the counseling of team associates.

Maintain standards of merchandising, presentations, and displays throughout the store in order to maximize sales.

Provide leadership and direction to all associates including daily goals.

Implement policies and procedures including safety guidelines.

Process all required reports, documents, and memos.

Inventory control management and shrinkage.

Customer Service Specialist to help patient and guest for their request.

WORK HISTORY

CHI ST LUKE HOSPITAL, Sugar Land ,Texas - 3-2016- presentPatient Relation Service – Customer Service

PAYLESS SHOESOURCE, Sugar Land, Texas 2005-2016Store Manager

BARNES AND NOBLE, Antioch, CA 2003-2005Department Head (Cafe Manager)

ANDRONICO'S MARKET, Berkeley, CA 2000- 2003Bakery Manager

CLAREMONT RESORT AND SPA, Berkeley, CA 1994-2000Food and Wine Manager and Cafe Manager

EDUCATION

CEBU UNIVERSITY, CEBU, PHILIPPINESB.S. Business Management

CERTIFICATE- Fundamentals of Personal Law for Managers and Supervisors

AWARDS

#1 in Customer Service-2012 to 2014

Top performer (key performance indicator) in sales for 4 years in a row-2011 to 2014