Vilma L. Santos Wendy Spencer

UT Benefits Billing Supervisor UT Benefits Billing Analyst

UT BENEFITS BILLING The UT System Office of Employee Benefits

partnered with UT Share institutions to create "UT Benefits Billing". UT BB will be responsible for centralized

processing of voluntary retiree insurance premiums

This new team will assist retirees with billing needs Benefits eligibility and Annual Enrollment is still

handled at the UT institution

CHANGES FOR RETIREES Premium payments will go directly to

UT BB lockbox Monthly statements vs. quarterly

statements Self-addressed envelope included

New Direct Payment Authorization Agreement required

Credit Card payments are still under review for implementation at a later date

UT BENEFITS BILLING ROLE Out-of-Pocket premium processes:

Track payments, Enroll in Direct Payment option,

UT BB will send out confirmations after processing ACH agreements

Send statements and reminder letters,Reduce coverage to Subscriber Only

Medical in the event of non-payment,Appeals will be reviewed by UT BB

UT INSTITUTION ROLE UT HR offices remain the primary

resource for active/retired employees regarding: Annual enrollment activities Explanation of benefit options or general questions

regarding benefits Qualified status changes Death notifications Changes in demographic profile like a new

permanent or temporary mailing address, email account, or emergency contacts

WORKING RETIREES AND SURVIVING SPOUSES/DEPENDENTS

Will have the same payment options as other retirees

Payments for working retirees will not come out of their UT earnings

Surviving Spouses/Dependents are not able to come back to the plan if coverage is termed due to non-payment

GENERAL CONTACT INFORMATIONEmail:

UTBenefitsBilling@utsystem.edu

Phone: 855-6UT-BILL (855-688-2455)

Fax: 512-499-4338

GENERAL CONTACT INFORMATIONCorrespondence:

UT Benefits BillingOffice of Employee Benefits

702 Colorado Street, Suite 2.100Austin, Texas 78701

Payment Submission:

UT System LockboxATTN: UT Benefits Billing

P.O. Box 732206Dallas, Texas 75373-2206