viega supply chain
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Viega Supply Chain
The g loba l leaderin p lumbing, heat ing
and p ipe jo in ing systems
2
Only the Viega Group offers a heritage of true innovation,
from our humble beginning in 1899 to our current status
as the global leader of plumbing, heating and pipe joining
systems. Viega system solutions have surpassed the test
of time for more than 115 years because our quality is
superior, our customer service is individual and our products
work together so installers can accomplish more. With
trustworthy, total system solutions for nearly any application,
Viega provides the products, the tools, the support and the
quality you need to complete the job right the fi rst time.
A heritage of better ideas since 1899
Vision continues to grow Viega adds more products to increase opportunities for plumbers.
1935
Global strategy broadensViega expands to other countries in this decade.
1950
A solution for everyoneViega invests in development of complete system solutions.
1970
Revolutionizing the industryViega teaches the world a new way to install plumbing and piping systems.
1989
Viega’s legacy begins Viega founder Franz-Anselm Viegener designs brass beer tap.
1899 Focus on plumbing Viega begins to manufacture plumbing fittings for Germany.
1901
Outstanding solution providerViega’s North American company wins the ASPE Industry Award for the advancement of plumbing technology.
2008
Celebrating 100 yearsThe Viega Group introduces complete system concepts in North America.
1999
Quality PEX for total solutionsViega LLC produces 655 million feet of PEX tubing in the United States since 2006.
2009
Zero Lead solutionsViega finishes first in the race to offer a complete lead-free system in North America.
2010
Resources to succeedThe Viega Group offers 23 million square feet of production and logistics facilities worldwide.
2011
One source, many materialsViega manufactures the first carbon steel press fitting for use in gas applications, Viega MegaPress.
2012
1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2020
Building the future with trainingViega Educational Facility hosts nearly 15,000 guests since opening.
2013
www.viega.com3
Only the Viega Group offers a heritage of true innovation,
from our humble beginning in 1899 to our current status
as the global leader of plumbing, heating and pipe joining
systems. Viega system solutions have surpassed the test
of time for more than 115 years because our quality is
superior, our customer service is individual and our products
work together so installers can accomplish more. With
trustworthy, total system solutions for nearly any application,
Viega provides the products, the tools, the support and the
quality you need to complete the job right the fi rst time.
A heritage of better ideas since 1899
Vision continues to grow Viega adds more products to increase opportunities for plumbers.
1935
Global strategy broadensViega expands to other countries in this decade.
1950
A solution for everyoneViega invests in development of complete system solutions.
1970
Revolutionizing the industryViega teaches the world a new way to install plumbing and piping systems.
1989
Viega’s legacy begins Viega founder Franz-Anselm Viegener designs brass beer tap.
1899 Focus on plumbing Viega begins to manufacture plumbing fittings for Germany.
1901
Outstanding solution providerViega’s North American company wins the ASPE Industry Award for the advancement of plumbing technology.
2008
Celebrating 100 yearsThe Viega Group introduces complete system concepts in North America.
1999
Quality PEX for total solutionsViega LLC produces 655 million feet of PEX tubing in the United States since 2006.
2009
Zero Lead solutionsViega finishes first in the race to offer a complete lead-free system in North America.
2010
Resources to succeedThe Viega Group offers 23 million square feet of production and logistics facilities worldwide.
2011
One source, many materialsViega manufactures the first carbon steel press fitting for use in gas applications, Viega MegaPress.
2012
1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2020
Building the future with trainingViega Educational Facility hosts nearly 15,000 guests since opening.
2013
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Outstanding service and support
www.viega.com5
Service you can count on
Service is a way of life for every Viega employee, from our factory-employed sales team members to the dedicated customer service representatives waiting to answer the phones. Every Viega employee is empowered to provide total customer support.
On time, every time
Viega delivers products faster than other manufacturers. With four state-of-the-art, strategically located distribution centers, the Viega Supply Chain ships an order within 48 hours of receiving it. You can trust that Viega will always have what you need when you need it.
Resources of a global leader
Viega’s network of North American distribution facilities totals more than one million square feet. With efficient tracking, integrated warehouse management systems and intelligent automation systems, the Viega Supply Chain is your trustworthy source for on-time, error-free shipping.
You can expect the best from Viega because that’s what we deliver.
“There is no other manufacturer with a better service level. They help us live up to our commitments to provide complete and timely order fulfillment to our customers.”
Todd Scales, Branch Manager, Industrial Division Morrison Supply, San Antonio, TX
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Quality is more thana mission statement
www.viega.com7
“Viega has an excellent stock. They have product to us when we need it. Keeping us supplied is very important in this industry. When mining companies need product, they need it immediately.”
Michael Mishler, Outside Sales, Piping Alloys, Inc., Phoenix, AZ
Quality assuranceViega is committed to providing our customers the highest-quality products and support that not only meets but
surpasses industry expectations. One way we maintain this commitment is by employing an in-house Quality
Assurance Team. This group of individuals and their high-tech equipment allows Viega to maintain the consistency
our customers have grown to trust.
Warehouse managementEvery Viega Distribution Center uses a state-of-the-art Warehouse Management System. With embedded bar
coding and weight checks in place, we can pick, pack and ship with worldwide accuracy.
Intelligent automationOnce an order is received, it is transferred to an automatic storage and retrieval device. This robotic automation
is unique to Viega and allows us to maintain real-time communication with our customers.
We know time is money. Because of this, we tailor our Viega Supply Chain processes to your needs.
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Viega delivers excellence
www.viega.com9
1. PickingThanks to wireless technology the
picker knows where the product
is located.
2. PackingThe delivery of all shipments is
optimized where every package
is scanned, weighed and labeled
to identify the contents.
3. ShippingEvery pallet is labeled with a unique
barcode that stores shipping unit
information. After the pallet weight
is identified, the order is ready
for shipment.
Excellence through technologyThe Viega Supply Chain concept stands for high quality and zero errors. That is why our distribution centers use
modern, up-to-date software systems to coordinate and monitor the flow of incoming and outgoing materials.
We want to ensure your order is available and delivered to the correct location. Viega has developed a three-stage
control system in the logistics process to check every order in detail, for on-time delivery with no errors.
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Viega e-Business
www.viega.com11
Your partner for the futureElectronic business is our strength. The Viega Supply Chain concept depends on technology to provide excellent
service and value to our customers. We have been utilizing e-Business solutions more than 20 years and they have
proven to be valuable tools for improving our business processes.
We want to help your business succeed. EDI and VMI are essential tools we offer to help you develop efficient
processes, improve your operations and be prepared for the future.
EDI (Electronic Data Interchange)
As business continues to evolve, more and more companies are utilizing EDI to communicate with their business
partners. Compared to paper-based order processing, computer-to-computer exchange is much more efficient and
reduces the chance of human error.
EDI allows for fast secure communication and makes order and delivery information quickly available within your
system. It gives your company a competitive edge to master the challenges of the future.
VMI (Vendor Managed Inventory)
VMI is a streamlined approach to inventory management and order fulfillment. Vendor Managed Inventory involves
collaboration between suppliers and their customers to change the traditional ordering processes. By allowing Viega
to manage your inventory levels, your employees are free to concentrate on growing your business.
The VMI system increases speed and accuracy of your inventory management, so you never run out of the products
you sell the most. Viega can customize a VMI package specifically for you.
Viega LLC301 N. Main, 9th Floor Wichita, KS 67202 Phone: 1-800-976-9819 [email protected] 724769_CORP_SUPPLY CHAIN_BR_USA_0214
The term Viega does not apply to a specific company within the various separate and distinct companies comprising the Viega group of companies. The term Viega as used in this publication refers to the Viega brand itself or generally to the Viega group of companies. References to activities in North America specifically refer to activities of Viega LLC.
©2014, Viega® is a registered trademark of Viega GmbH & Co. KG.