videocon operational manual 18 apr 13
DESCRIPTION
GOOD FILE....................TRANSCRIPT
Field Operation Guide Videocon Mobile Services
Field Operation Guide
Field Operation Guide Videocon Mobile Services
Videocon Mobile Services
Field Operational Guide Videocon Mobile Services INTERNAL
Contents..................................................................1
1 Cluster requirement checklist.....................................3
2 VTL Network Manpower information list......................7
3 Cluster BSS activity dasboard.....................................8
4 Network Daigram......................................................10
5 BTS and BSC Product discription...............................12
6 TX Equipment Discription..........................................26
7 BTS and BSC Heltheck procedure.............................36
8 TX equipment Heltheckup Procedure........................39
9 Active alarm .............................................................50
10 Priventive Manintainace..........................................53
11 Backup Policy .........................................................61
11 Consumable & Spare management.........................69
14 Feeder ,IF & Power Cable theft restoration Process
.....................................................................................74
15 KRA of MS Functions...............................................83
16 Vihicle management...............................................90
17 Tools & Tester Discription.......................................93
18 Glossary & Acronyms and Abbreviations......................94
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Cluster requirement checklist:S.N0 BSS Cluster
1 Huawei BSS HED
2BSC Engineer /Cluster lead/BSS manager should have proper login in BSC
3 dat file updated 4 SAMA Backup should be stored Minimum last 3 Week 5 Dat file restoration procedure should be available at BSC location
6BSC6000 License software, Linux CDs and any other associated documents
7 BSS SP27 Upgrade files at all the BSCs
8BSC Backup of software as well as dat files in the BSC desktops as well as in the Engineers laptops
9 BSC License files 10 BSC Commissioning latest document, BSC SP27 update document 11 BSC Troubleshooting guide 12 Team viewer in all the laptops and BSC Desktops 13 BSC User IDs
14 BSC Installed BoQ and BoM card level with serial number
15
Cluster level inventory details be maintained and should be updated in terms of Spares (Faulty and good), their location, their IN OUT details be captured in the BSC location register
16 Cluster level inventory details of all the Transmission equipment 17 Cluster level inventory details of project material 18 Cluster level details of the consumables 19 Cluster level details of tools and test equipment 20 Port details of all the transmission equipment
21NW level details of the transmission connectivity with details of each site
22 Each BSC should have the connectivity details 23 DDF and ODF connection details 24 NOC numbers
25
NOC numbers, Cluster Lead Number ,FLEs details and number , Riggers Details and number, PI responsible details and number, Technician both PI and NW details and number, Assigned vehicle details and driver number,
26
Local Fire station details and number, Local Police station details and number, Local Ambulance service details and number, Local or nearest hospital details and number, local area STD code details, Local BSNL exchange and number, Local TERM office details and number
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27The above should details should also be available in the Circle office and Corp office
28Cluster leads and FLEs should have alternate mobile number in case of outages and out of coverage contact
29Cluster leads and FLEs should have the broadband data card for communications
30BSS/RAN manager and NW head should have all the details of the Laptops, data cards, mobiles, tools assigned to the engineers
31
BSS RAN Manager should keep track of all the AMC details for the test equipments and raise for renewal at least one month before expiry
32
The Desktops at the BSC location should be properly kept on a computer table (sized to fit in the BSC location without hampering the access of the cabinets) and a working chair should be provided ups should be available
33The desktops at BSC should have the antivirus always being updated
Annexure 1
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NOC numbers
Cluster Lead Number
FLEs Name
FLEs No
Riggers Name
Riggers No
PI responsible Name
PI responsible No
Technician PI Name
BOL Responsible No 1
BOL Responsible No 2
Technician PI number
Technician NW Name
Technician NW number
Assigned vehicle details
driver Name
driver number
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Annexure 2
Location
Local Fire station details
Local Fire station number
Local Police station details
Local Police station number
Local Ambulance service details
Local Ambulance service number
Local or nearest hospital details
Local or nearest hospital Number
local area STD code details
Local BSNL exchange Name ,
Local BSNL exchange number,
Local TERM office details
Local TERM office number
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VTL Network Manpower Information list:-
Cluster BSS Activity Dashboard:-Annexure 3
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Cluster Activity Dashboard
Circle Name Total Rigger Total Access ring
Total No of Planned PM in Month
Cluster Name Total Site Total MW
Total No of Planned Ring Test in Month
Cluster Lead Total BSC Total Vehicles
Total FLE Total MGW Total TX POP
Total Technician Total MSS
Sr No Type Activities
VTL
Total Month Summary
1st Week 2nd Week 3rd Week 4th Week
Target Done Target Done Target Done Target Done
1
BSS
PM y
2 RNA y
3 BSC Backup y
4STM Redundancy check quartely
5 BTS AT done N
6HW alarm Clearance Y
7Action to improve RF KPI (DCR) N
8 Cascade removal N
10 Rehoming N
11 2nd E1 Protection N
12Tx
NMS Visibility Y
13Access Ring protection check Y
14Unprotected sites identification N
15
Protecion of sites done (Access/Fiber) N
16 PDH to SDH upgrade
N
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17 NEC AT done N
18 MUX Visibility N
19Trunk Alarm clearance Y
20
2nd E1 provisioning for RF KPI N
21Hop correction (5 hop /week) Y(5)
22
Infra
External alarm check N
23
Roxtac sealing sites identification N
24
Infra outage reduction for top 5 sites Y
25
Other
Vehicle running N
27 Site database N
28Mechanical Clamp N
29
Customer complaint check location N
30 Faulty Item count N
32
initiative for network improvement N
33 Remark ( Any Issue)
Network Diagram:
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Annexure 4
CS Network Architecture
PS Network Architecture:
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Annexure 5
BTS PRODUCT DISCRIPTION:
Products in the 3900 GSM BTS family:
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BTS Type Model Max.Number ofTRXs perCabinet Application Scenarios
Indoor BTS BTS3900 12
Densely populated areas with high traffic volume
Areas that require wide CoverageAreas where the construction cost of equipment room is high or the space resource is limited
Outdoor BTS
BTS3900A 12
Urban/suburban/rural areas with high traffic volume and wide coverage Areas where site acquisition is difficult or the construction cost of equipment room is high
Distributed Base
station DBS3900 12
Urban/suburban/rural areas with high traffic volume and wide coverage
Areas where site acquisition is difficultAreas where the construction cost of equipment room is high or the space resource islimited
Structure of the Cabinet of 3900A:The dimensions of the BTS3900A cabinet (cabinet base involved) are as follows:Height: 1600 mmWidth: 600 mm
Depth: 480 mm
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BTS3900A:
Structure of the Cabinet of 3900:The dimensions of the BTS3900 cabinet (cabinet base involved) are as follows:
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Height: 900 mmWidth: 600 mm
Depth: 450 mm
BTS View of 3900
BTS Components:
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BBU
DRFU
DCDU
GTMU
FAN BOX
DRFU BOARD: The main limitation of GRFU.
GRFU supports whole frequency band of PGSM 900MHz, high 45MHz frequency band and low 45MHz frequency band of DCS1800MHz.
GRFU DL UL
Whole 25MHz frequency band
of 900MHz
935-960MHz
890-915MHz
Low 45MHz of 1800MHz
1805-1850MH
z
1710-1755MH
z
High 45MHz of 1800MHz
1835-1880MH
z
1740-1785MH
z
Instantaneous frequency bands of TX: M900:15MHz, M1800:15MHz. That means the frequency interval of any two frequency in a RF channel must be not more than15MHz. Instantaneous bandwidth of RX is 25MHz.
Power sharing doesn’t support concentric cell, Co-BCCH, IBCA, RAN sharing while static power can support these functions.
If GRFU support power sharing, DTX, Power control III, intra cell handover must be open.
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The DRFU performs modulation and demodulation between baseband signals and RF signals, processes data, and combines and divides signals.
The DRFU consists of the high-speed interface unit, signal processing
unit, power amplifier, and dual-duplexer.
Type Connector
Ports
Description
Port for transceiving RF signals
N female connector
ANT1
Used in connection to the antenna subsystem
ANT2
CPRI port
SFP female connector
CPRI0
Used in connection to the BBU, or in connection to the upper-level cascaded DRFU
CPRI1
Used in connection to the lower-level cascaded DRFU
Port for transmitting RF signals betwee
QMA female connector
RX1 in
Input port for diversity signals in antenna channel 1
RX1 out
Output port of diversity signals in antenna channel 1
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n DRFUs
RX2 in
Input port for diversity signals in antenna channel 2
RX2 out
Output port of diversity signals in antenna channel 2
Power port
7W2 power connector
PWR
Receives power input
LED Status on DRFU:
LED Status Meaning RUN On The power input is normal, but the BBU is
faulty. Off There is no power supply or the module is
faulty. Blinking once every two seconds
The module is functional.
Blinking four times per second
The module is loading software or is not started.
ALM On A fault alarm is generated. Off No alarm is generated.
ACT On The module is functional and is correctly connected to the BBU.
Off The connection with the BBU is not established.
Blinking once every two seconds
The DRFU is being tested on the Site Maintenance Terminal.
VSWR
Off (red) No VSWR alarm is detected.
Blinking once every two seconds (red)
The VSWR alarm is generated on only the ANT2 port.
Blinking four times per second (red)
The VSWR alarms are generated on the ANT1 and ANT2 ports.
On (red) The VSWR alarm is generated on only the ANT1 port.
CPRI0
On (green) The CPRI link is functional.
On (red) The interface module fails to receive signals.
Blinking once every two seconds (red)
The CPRI link has a loss-of-lock error.
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CPRI1
On (green) The CPRI link is functional.
On (red) The interface module fails to receive signals.
Blinking once every two seconds (red)
The CPRI link has a loss-of-lock error.
GTMU:- The GSM transmission, timing, and management unit
for BBU (GTMU) controls and manages the entire BTS. It provides interfaces related to the reference clock, power supply, OM, and external alarm collection
The GTMU performs the following functions:
Controls, maintains, and operates the BTS.
Supports fault management, configuration management, performance management, and security management.
Supports the monitoring of the fan module and power supply module.
Distributes and manages BTS3900 clock signals.
Provides clock input for testing.
Provides port for terminal maintenance.
Supports four E1 inputs.
Provides CPRI ports for communication with the RF modules
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LEDs on the board
LED Color
Status Description
RUN Green
On The board is faulty.
Off There is no power supply or the board is faulty.
Blinking once every two seconds
The board is operational.
Blinking once every four seconds
The OML link is abnormal.
Blinking four times per second
The board is loading software.
ALM Red On A fault occurs in the running board.
Off An alarm is not generated.
ACT Green
On The board is operational.
Off The board is faulty.
LIU0–LIU3
Green
On A local E1/T1 alarm is generated.
Blinking four times per second
A remote E1/T1 alarm is generated.
Off This link is not used or the alarm is cleared.
CPRI0–CPRI5
Green
On The CPRI link is functional.
Red On The reception of the optical module is abnormal and an alarm is generated.
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BBU Module—UPEU The universal power and environment interface unit (UPEU)
supports the –48V/ +24V DC power input, supplies power to the boards, modules, and fan in the BBU, and provides access to multiple environment monitoring signals
The UPEU performs the following functions:
Converting -48V or +24V DC to +12V DC that is applicable to the boards.
Providing two RS485 signals and eight dry contact alarms. Providing reverse connection protection for power cable connectors
BBU Board—UEIU The universal environment interface unit (UEIU) supports multiple
environment monitoring signals. The UEIU supports eight Boolean alarm signals and two RS485 environment monitoring signals.
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The UEIU is optional. It is configured when the environment interfaces
are insufficient.
BBU Hardware Structure: The typical power consumption of the BBU is 50 W.
The BBU is a small box with all the external ports on the front panel. The BBU3900 boards consist of the BSBC, UEIU, GTMU, and UELP; the BBU3900 modules consist of the UBFU and the UPEU
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BSC PRODUCT DISCRIPTION:BSC Cabinet dimensions:2200 mm (hight)*600MM(width)*800 mm (Depth)Double Door BSC Cabinet.BSC version : BSC6000V900R008C12SPH027Latest software :SP27
This describes BSC sub racks. BSC sub racks are used to integrate boards and backplanes into an independent unit. BSC sub racks are functionally classified into the GSM main processing sub rack (GMPS), GSM extended processing sub rack (GEPS), and GSM transcoder sub rack
(GTCS)
Components of the BSC Sub rackThis describes the components of the BSC sub rack. The BSC sub rack consists of the fan box, slots, front cable trough, and backplane.BSC Fan BoxThe fan box is used to dissipate the heat generated by the BSC. Each sub rack must be configured with one fan box.
Configuration of the BSC Subrack
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The BSC sub racks are classified into the GMPS, GEPS, and GTCS. This describes the recommended configurations of these sub racks in different application scenarios and combination modes.
Technical Specifications of the BSC SubrackThe technical specifications of the BSC Sub rack consist of the dimensions, height of the available space, weight of the sub rack, and power consumption of the fully configured sub rack.
Boards in the BSC:
Physical Board Logical Board Full Spelling of Logical BoardOMUb GOMU GSM Operation and Maintenance Unit
GCUa GGCU GSM General Clock Unit
SCUa GSCU GSM Switching and Control Unit
TNUa GTNU GSM TDM switching Network Unit
XPUa GXPUM GSM eXtensible Processing Unit for Main service
GXPUT GSM eXtensible Processing Unit for NoneTransmission
GXPUI GSM eXtensible Processing Unit for Computation service
EIUa GEIUB GSM E1/T1 Interface Unit for aBis
OIUa GOIUB GSM Optic Interface Unit for aBis
GOIUT GSM Optic Interface Unit for aTer
GOIUA GSM Optic Interface Unit for A
FG2a GFGUG GSM Fast ethernet and Gigabit ethernet Unit for Gb
DPUc GDPUX GSM Data Processing Unit for eXtensible service
DPUd GDPUP GSM Data Processing Unit for PS service
DPUa GDPUC GSM Data Processing Unit for CS service
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Function of Boards:
GEIUB The GEIUB is the GSM E1/T1 Interface Unit for the Abis interface. It can be installed in slots 18-27 in the GMPS/GEPS. The GEIUB can be configured in pairs and work in active/standby mode.
GGCU The GGCU is the general clock unit of the BSC. Two GGCUs should be installed in slots 12-13 in the GMPS and should work in active/standby mode.
GOIUA The GOIUA is the GSM Optic Interface Unit for the A interface. It can be installed in slots 18-25 in the GMPS/GEPS/GTCS. The GOIUA can be configured in pairs and work in active/standby mode.
GOIUB The GOIUB is the GSM Optic Interface Unit for the Abis interface. It can be installed in slots 18-27 in the GMPS/GEPS. The GOIUB can be configured in pairs and work in active/standby mode.
GOIUT The GOIUT is the GSM Optic Interface Unit for the Ater interface. It can be installed in slots 16-17 in the GMPS/GEPS and in slots 14-17 in the GTCS. The GOIUT can be configured in pairs and work in active/standby mode.
GOMU This describes the GSM Operation and Maintenance Unit (GOMU). It serves as the server in the BSC. It can be installed in slots 20-23 in the GMPS and work in active/standby mode.
GSCU The GSCU is the GSM Switching and Control Unit. It is installed in slots 6-7 in the GMPS/GEPS/GTCS. The GSCU is configured in pairs and work in active/standby mode.
GTNU The GTNU is the GSM TDM switching network unit in the BSC. It is installed in slots 4-5 in the GMPS/GEPS/GTCS. The GTNU is configured in pairs and work in active/standby mode.
GXPUM The GXPUM is the GSM eXtensible Processing Unit for Main service in the BSC. It can be installed in slots 0-1 in the GMPS/GEPS and work in active/standby mode.
GXPUT The GXPUT is the GSM eXtensible Processing Unit for Transmission in the BSC and processes signals according to the LAPD protocol and SS7 MTP3 protocol. When the number of TRXs to be supported by the GMPS/GEPS is greater than 256, the GXPUT can be installed in slots 2-3 in the GMPS/GEPS and work in active/standby mode.
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GXPUI The GXPUI is the GSM eXtensible Processing Unit for Computation service in the BSC and implements the IBCA algorithm. It can be configured in slots 2-3 in the GMPS/GEPS and does not work in active/standby mode.
GFGUG The GFGUG is the GSM Fast ethernet and Gigabit ethernet Unit for the Gb interface. It can be installed in slots 14-15 in the GMPS/GEPS. The GFGUG can work in active/standby mode and work independently.
GDPUC The GDPUC is the CS service processing unit in the BSC. When E1/T1 interface boards are installed in the GTCS, the GDPUC can be installed in slots 9 to 13. When STM-1 interface boards are installed in the GTCS, the GDPUC can be installed in slots 1 to 3 and slots 8 to 13.
GDPUX The GDPUX is the GSM Data Processing Unit for eXtensible services. It can be installed in slots 8-11 in the GMPS; slots 0-3, 8-13, and 14-27 in the GEPS; and slots 0-3, 8-13 in the GTCS.
GDPUP The GDPUP is the GSM Data Processing Unit for PS services. It can be installed in slots 8-13 in the GMPS/GEPS.
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List of TX MUX Equipments:
S.No MUX Make MUX type MUX login software1 Huawei OSN2500 LCT T2000 OSN3500 LCT T20002 Fibcom 6325 3.3_24 6335 3.3_243 ECI XDM300 LCT V11.3.9 BG20 LCT V11.3.9 BG20+ LCT V11.3.94 Tejas MSPP: TJ1100 Chrome,IE8 MSPP: TJ1270 Chrome,IE8 TJ1600 Chrome,IE85 NEC MN2100 MUX NMS 9100 Neo extension Pasolink neo6 NSN NSN Hit7025 TNMS NSN Hit7035 TNMS
Note:
1) Laptop with Admin login is required for MUX login
2) Login Cable for each MUX is required
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OSN2500
OSN3500:
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FIBCOM: 6335-
FIBCOM6325:
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ECI-XDM-300:
ECI-BG-20E:
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Tejas:
MSPP: TJ1100 :
Compact CPE with E1, Ethernet interfaces for access networks
MSPP: TJ1270 :
Compact STM-1/4/16 MSPP ideal for data capable access networks
TJ1600 :
Flexibility and High Density in a Compact Form Factor
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NEC-MN2100 MUX:-
NEC PASOLINK WITH ODU & ANTENNA:
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NSN Hit7025:
NSN Hit7035:
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BASIC TYPES OF ALARM FOR TX EQUIPMENT:
Alarm Description:
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AlarmOSN2500/350
0 XDM-300 Hit7025/7035 TJ**** BG-20 B Cause
E1- LOS E1- LOS E1- LOS E1- LOS E1- LOS E1- LOS
E1 not through or
disconnected
E1- AIS E1- AIS E1- AIS E1- AIS E1- AIS E1- AIS
Remote end E1 not
through or disconnected
E1- LOF E1- LOF E1- LOF E1- LOF E1- LOF E1- LOF
E1 frame misalign & E1 has error in
receiving
E1-Unequiped E1-Unequiped E1-Unequiped E1-Unequiped E1-Unequiped E1-Unequiped
E1 not mapped
Synch Clock Mismatch
Clock Failed/Degrad
ed
Clock Failed/Degrad
ed
Clock Failed/Degrad
ed
Clock Failed/Degrade
dNo- Available-
TS
Synchronization not define
or clock mismatch/no
t available
LOS LOS LOS LOS LOS SPI-LOS
Optical port down/ Both patch chord
faulty/ Disconnected
AIS AIS AIS AIS AIS AIS
Remote End Optical port
issue
LOF LOF LOF LOF LOF LOFOptical port
framing issue
MS-AIS MS-AIS MS-AIS MS-AIS MS-AIS MS-AIS
Rx Patch chord
faulty/Remote End Rx
Patch chord faulty
RDI MS-RDI MS-RDI MS-RDI MS-RDI MS-RDI
Rx Patch chord faulty Remote End
Tx Patch chord faulty
Fan Unit Failed
Fan Failed Fan Failed Fan Unit Failed
Fan Failed Fan Failed Fan card faulty or any one fan is not working due
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to dust or any thing
Power Card Supply Failed
Power Card Failed
Power Card Failed
Power Card Failed
Power Card Failed
Power Card Failed
Power supply failed/loose connection
power cable faulty
BTS and BSC Healthcheck procedure:
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Health check of BTS:-Objective:
This document explains how to do health check of BTS.
PROCEDURE:
Daily Health check
1. Query the BTS running status.
LMT>>BTS Maintenance>>Query BTS running status
2. Query for any major Alarms in BTS
LMT>>Alarm Maintenance>>Browse Alarms
Weekly Health check
1. Query the BTS running software version
LMT>>BTS Maintenance>>Query Board running software version
2. Query the Board Match
LMT>>BTS Maintenance>>Query Board match
3. Query BTS Attributes
LMT>>BTS Maintenance>>Query BTS Attributes
4. Query the software version of BTS
LMT>>BTS Maintenance>>Maintain site>>Query BTS running software version
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5. Query the Clock status
LMT>>GTMU Properties>>maintain clock
6. Testing a Site
LMT>>BTS Maintenance>>Maintain Site>>TEST BTS
7. Check for major Alarms in BTS
LMT>>Alarm Maintenance>>Browse Alarms
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Annexure 6
S.No
TASK PROCESS
1The software of BSC is correct and uptodate
LMT>> BSC Maintenance>Query Software>Query Board Version Information
2The software of BTS is correct and uptodate
LMT>> BTS Maintenance>Maintain Site>Query BTS Running Version
3Query license information, end running time
is 9999-12-31LMT>> BSC Maintenance>Maintain License
4
The CIC configuration should be consistent with MSC; Query the CIC state is idle except
synchronous timeslots.MML>> DSP ACIC
5
Make sure there are no MTP2, MTP3, SCCP alarms in LMT
Browse Alarm: 21512 MTP3 Link Test Failure;21513 MTP2 Link Location Failure; 21514 MTP2 Link Service Disrupted;21525
SCCP DSP Unreachable;
6
Make sure there are no clock alarm in BSC
Browse Alarms: 20016 Faulty 32 MHz Clock from the Backplane;20321 Unavailable
Clock Reference for GGCU;20322 Unavailable Current Clock Reference for GGCU;20325 Clock Reference Failure of
GGCU over 24 Hours
7
Set port 0 of GOIUA boards in slot 18 and slot 20 to be line0 and line1 of GTCS(If there
are two TCs, it should be configured two line0 and two line1)
MML>>LST LINECLK
8The source priority of system clock line0
should be configured 1MML>>LST CLKMODE
9Querying the Operating Status of the BTS
(BSC LMT)LMT>> BTS Maintenance > Query BTS
Running Status
10
Snapshot of LAPD OML Link State of all BTSs
LMT>> BSC Maintenance>Maintain Transmission and Signaling> Maintain LAPD
Link. Check on OML, select all candidate NEs and Query
11Query the attributes of a specified
GPRS/EDGE cellMML>> DSP PSCELL
12
Check the automatic backup function of the NE on the M2000 client. All NE backup task
is a scheduled taskM2000>> Maintenance > Task Management
13Querying BSC Operation Logs (BSC LMT)
LMT>> BSC Maintenance >Maintain Logs > Query Operation Logs
Online
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TX Equipment Health checks:
1. Visual inspection test
2. DC power supply
3. Local terminal interface
4. Alarm operation test
5. Test stability for ring test by dropping 2M & STM-1
6. Ring protection functionality
7. DCN connectivity
Monthly preventive test to be carried out:
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1. Visual inspection test
Visual inspection of Led i.e. minor-yellow, major-amber, critical-red. Any physical damage of power cable, patch cords, PCM cables etc.
2. DC power supply
Power green LED to be checked. If green LED not glowing, DC power to be checked with multi meter in the range of -44
to -60V at the back panel of MUX. If no power available check at DCDB. If no power available at DCDB alert infra team.
3. Local terminal interface
Login at the local craft terminal using proper login cable and software. If not able to log in, raise a ticket with vendor.
4. Alarm operation test
Simulate housekeeping alarms i.e. door open, power fail, load on battery.
5. Test stability for ring test by dropping 2M & STM-1
Perform ring stability test by dropping 2M and STM-1 using BER meters and attenuators
6. Ring protection functionality
MSP Ring protection test to be performed quarterly by laser shut down and manual disconnection.
Switchover should happen as per configuration i.e. revertive or non-revertive.
7. DCN connectivity
NMS visilibility to be confirmed by NOC team. If not visible physical connectivity needs to be checked.
Check for string settings of modem only if not visible in NMS
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Ring test for STM 1 Ring
(Stability & SNCP)
1. Test the Stability of the STM ring by dropping 2M & STM-1
1.Test Procedure for Ring Stability.
Fig 1
STM 1 Ring with ADM
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Ring Architecture
Node B Node A
Node C
East West
East
WestEast
West
STM-1
2 MB Tester
NODE DDrop 1 E1 from
node D and make it pass through till the
ring completes
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Test Procedure1. Check the Ring Integration is complete with no node left stand alone.
2. Drop 1 KLM at Node D and make it pass through till the Ring is completed
Back.
3. Put the Loop at one end of this KLM and 2mb Tester at other end.
4. Put the E1 ring stability test for 48 hrs on SDH Ring.
5. Put the E1 stability test for 24 hrs on maximum length PDH link to SDH
Aggregation point link
6. Put the STM -1 ring stability test for 15 minutes.
2. Test Procedure for Ring Protection
Fig 2
SDH ring depicting the Link Failure
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Test set up:1. Check the Ring Integration is complete with no node left stand alone.
2. Drop 1 KLM at Node D and make it pass through till the Ring is completed back.
3. Connect the drop E1 at Node D and connect other tester at Node A.
4 Send some Traffic Signal from Node D to Node A with primary Path as D-C-B-A.
5. Now break the Link between Primary Path.
6. There should not be any hit in the traffic at Node A.
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L1F1 Alarm tracker:Videocon Mobile Services Page , Total
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Few alarm detail is given below refer it for alarm rectification.Annexure 6
Severity NameAlarm ID Cause Action
Critical Cell PS Service Faulty 340GPRS service is not define in a cell
Need to define GPRS service in a cell
Critical LAPD OML Fault 1000 Site down restored the site
Critical Pm Alarm Threshold Critical 404
Cell having no call between define period (15 -17 PM in our circle)
check the call status & alarm in BTS
Major AIS Alarm 4718 E1 faulty due to media issue follow up with transmission
Major Cell Out of Service 405
Sector blocked due (CPRI cable faulty, DRFU faulty /power off ,VSWR in Both feeder ) Check the site status
MajorE1/T1 Alarm Indication Signal (AIS) 20084
Media error /physical punching lose
Check the media alarm and punching issue
Major E1/T1 Local Alarm 4714BTS end media error /Physical punching lose
Check the media alarm and punching issue
Major Fan Alarm 10762 BTS fan faultyCheck the BTS Fan & Replace the Faulty fan
MajorFan Subassembly Communication Alarm 9732
GTMU to Fan assembly cable not connected/Fan power off
Check the fan status & Connection Fan to UPEU
MajorFaulty Phase-Locked Loop of the Board Clock 20026
Board configured but not in use in BSC
Delete the Not use board /Define the Clock if Board in use
MajorHeat exchanger board communication alarm 10758
GTMU to Heat exchanger assembly cable not connected/heat exchanger board power off
Check the Board power /connection between heat exchanger to UPEU
Major High BER over the E1/T1 Link 20087 Media error(High Bit error)Check the media alarm and punching issue
Major LAPD Alarm 4102TRX OML link Broken (TRX not in use)
Check the media alarm and punching issue/TRX status
Major LAPD Link Congestion 21001
High signaling link utilization in site but less traffic utilization
Reset the site and Check the Media alarm
MajorLoss of Tributary Frames (LOF) 20250
BTS Lighting protection board faulty /Media error
check the media alarm/replace the UELP card
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(short duration)
MajorLow-Order Path Remote Defect Indication (LPRDI) 20246
Remote end (media originating end ) media error Towards BTS /BSC End
Check the site down status & Media alarm
MajorRemote Alarm Indication over the Tributary (RAI) 20251
Remote end (media originating end ) media error Towards BTS /BSC End
Check the site down status & Media alarm
Major Remote E1/T1 Alarm (RAI) 20083Far end media issue towards BTS/BSC Check the media alarm
Major
Service Unequipped on the Lower-Order Path of the Optical Port (LPUNEQ) 20242
Services (E1 down)are down on particular port or E1 Check the media alarm
Major SFP Port Inconsistency Alarm 5024
CPRI cable connected wrong port or Disconnected /DRFU power off
Check DRFU power & Connection b/w GTMU to DRFU
Major SFP Port Local Alarm 5026
CPRI cable connected on GTMU port(SFP) witch is not define
Remove the extra CPRI form GTMU
MajorTemperature high or low alarm 9738 BTS team is high
Clear the Basement Stand of BTS
Major Temperature Too High Alarm 10764 BTS team is highClear the Basement Stand of BTS
MajorTributary Alarm Indication Signal (AIS) 20249
Site E1 faulty (This alarm will come along with LAPDI OML faulty) site down
Check the site down status & Media alarm
MajorTributary Unit Alarm Indication Signal (TUAIS) 20240
BTS E1 Down (at BSC End Alarm) check the media alarm
Major TRX communication alarm 4192DRFU power off /CPRI cable not connected/DRFU faulty
Check DRFU power & Connection b/w GTMU to DRFU/change the faulty DRFU
Major Trx Temperature Alarm 4220DRFU Temperature high and call will not flow
In case of indoor Start the AC & in case of outdoor clear the base stand of BTS
Major TRX Voltage Alarm 4116 TRX faulty Replace the faulty DRFU
Major TRX VSWR alarm 4144Connector issue ,feeder damage /call will not flow
Check the connector /Feeder & Jumper damage /Antenna port
Minor E1/T1 Remote Alarm 4716Far end media issue towards BTS/BSC Check the media alarm
Minor MTP3 Link Unavailable 21503Signaling link down between BSC to MSC
Check the signaling link status / Ater path media issue/Board faulty status
Minor Resource Overused 142 over use of GB license expand the GB license
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Minor Slip Frame over the Tributary 20253 Site E1 Media error check the media alarm
Warning Boolean 13 Alarm 5056BTS alarm port are looped but Alarm are not define
remove the loop from BTS end or Define the infra alarm from BSC end
WarningClock Reference Abnormal Alarm 4708
Clock value not matched with near by BTS or BSC
Check the clock issue on TX media
WarningDiversity receive channel alarm 4178
2 DRFU in same sector not proper connected/Jumper lose with DRFU
Check the connection between 2 DRFU & BSC end configuration
WarningE1/T1 Excessive Bit Error Rate Per Hour 20092 BIT error rate high check the media issue
Warning Radio link prompt alarm 4122No call in TRX in long time /E1 channel hanged
Reset the site/check the media alarm
Warning Site Reset Alarm 4770 Site reset
Warning Temperature Prompt Alarm 4218TRX Temperature increasing but call will flow
Clean the Basement Stand of BTS
Warning VSWR Prompt Alarm 4222Warning of VSWR and call will flow
Check the connector /Feeder & Jumper damage /Antenna port
CriticalExtension Signaling Link Failure 423 Site down since long town
Check the site down status & Media alarm
Critical Network Link Failure 4700BBU fan faulty /BBU back panel faulty
Check the BBU fan /Backplane /Faulty replace
Critical Main receive channel alarm 4176
2 DRFU in same sector not proper connected (RX-RX and TX-TX)/Diversity cable not tite proper
Check the connector /Feeder & Jumper damage /Antenna port
Warning 13M Maintenance Alarm 4760
clock not sync since long time
Check the clock issue on TX media/if not cleared replace
the GTMU
Major CAN I2C Link Abnormal 4704
BBU fan faulty /BBU back panel faulty
check the BBU Backplane /replace the GTMU
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Guidelines Preventive MaintenanceProcess
VTL
Guidelines –Preventive site maintenance
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Introduction
The document is intended to provide the guidelines to O&M team at circles for Preventive Maintenance of sites in GSM VTL Networks.
Preventive Maintenance
All sites will be checked towards site infrastructure and system performance. All items should be mentioned in a site visit report. The check will be done as per the attachments in section 3. All items, which deviate from the specs, should be listed and solved ASAP.
Preventive Maintenance of BTS sites
Preventive site maintenance is defined as the collection of activities performed in the network to assure the proper condition of sites as per the checklist in section 4. More specific, the preventive maintenance activities will include;
Performing visual inspections of the condition of the mast or building, steel structures, railings, roof penetrations, electrical connections and cable runs, check pressurized cables (mainline wave-guide), as applicable. Including visual inspection on feeder/connector taping.
Stress testing mountings, bolts, nuts, brackets, tie-wraps, and safety (life) lines.
Inspecting the earthling and lighting to assure conformance with certification requirements.
Inspecting horizontal and vertical safety systems, anchor points, safety eyes, and retractable fall arresters. Incl. providing a certified inspection report for this activity. A report regarding the safety systems, anchor points, safety eyes, and retractable fall arresters must be marked with the sticker or label stating what date the inspection occurred.
Inspection of the complete electrical system to the BTS.
Inspecting the air-conditioning/environmental control systems.
Checking and replacing light bulbs (including a beacon light if applicable).
Checking that all labeling is correct and in good condition and replace as necessary.
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Collecting rubbish, removing dust, cleaning the entire site.
Follow up IP for Removing weeds and grass that have grown in and around the site.
Checking and lubricating locks, doors, fences, access constraints, etc.
Checking the good working status of any backup generator, as applicable.
Entrance protocol checks clearer maintaion the site Access on site data base sheet.
Testing and repairing or replacing any items that are subject to degradation of system performance.
Preventive maintenance of Microwave
As described in the previous section, PSM is defined as the collection of activities performed in the network to assure the proper condition of the sites. That’s why the microwave installation will also be checked as per the inspection sheet and
Microwave checklist in section 3
Performing visual inspections of the condition of microwave installation, steel structures and cable runs. Incl. Report..
Check microwave dish, labeling, azimuth, connection, as applicable.
All Microwave and GSM antenna are to be tightened. Performing visual inspection of the condition of
microwave installation, steel structures and cable runs incl. Report
Ensuring that all Microwave radios are easily accessible in the tower for maintenance purposes
The IF cable and multi cable for each hop to be labeled at the tower
Weather proofing to be checked and if found improper to be redone at GSM Antenna end.
Weather proofing to be redone for all Microwave antenna sites
Fine tuning to be done and Degraded Hops if any to be replaced
Metal ties or clamps to be tied on the feeder and jumpers on The Tower.
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Preventive Maintenance of BSC Location:- Check the E1/Ethernet/Fiber cable connection and all Should be proper routed; There should not be any
major Band in cabling.
Check the Transmission equipment installed at BSC location And should not have any alarm on hardware
Check the ODF and DDF; all cabling should be marked
Properly Check the AC status and should be cooling proper the
BSC location Login the BSC and check the alarm and action on any
major and critical alarms Check the previous backup status and take the BSC
back up as per proper Process Verify the BSC login status and alarm from NOC Check the critical cards spares availability at BSC
location BSC power status and current supply voltage should
be proper Physical alarm LED status of each card to be check
and there should not be any Red LED blinking showing alarm
Attachments
. All given document is attached .please referring the same.
PM Standard Check ListMonthly PM tracker
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Annexure 8
PM Standard Check List
PM Report Site Name: Cluster:
Site ID : Date : BOL ID&Name:
BSC : FLE:
Basic Details Sl.No Description OK/NO/NA Remarks
1 Entry to Site
2 Security availability
3 Any other issues
4Tenancy with Operator(Please specify the name in remark Column)
Infra Utilities
Sl.No Description OK/NO/NA Remarks
1Functinality of all external alarms from the site
2 Rain protection
3 Cleanliness of equipment
4 Any other issues
Air conditioner & Powers
Utilities Sl.No Description OK/NO/NA Remarks
1 Room Temperature
2 Earth pits properly maintained
3 DG Functioning and Condition
4 Power plant internal alarms
5 Battery bank capacity
6Cell voltage (after discharging the battery 1/2 hour)
7 Check each rectifier Functioning
8 LVD setting done(LVD1/LVD2)
9 Any other issues
BTS Sl.No Description OK/NO/NA Remarks
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1 BTS Configuration
2 Check for input voltage
3 Check for Alarms
4 Check for LED status
5 Cabinet door locking
6 Alarm extension
7 Visual inspection
8Check for dust accumulation, if required clean the filter
9 Cleanliness of DDF
10 RF Antenna & its pole Physical check
11 RF Cabling physical look
12 Any other issues
Microwave Radios
Sl.No Description OK/NO/NA Remarks
1 TX Protection(1+0/1+1/ring)
2 Hop and Mux on NMS
3 Check for Alarms
4 Critical Supply check
5 Performance Moniter
6 Check the logs
7 Check for node visibility on NMS
8 Check for patch code connection
9 Cleanliness of DDF
10 Whether DDF data updated ?
11Check for dust accumulation, if required clean the filter
12 MW Antenna & its pole Physical check
13 Labelling done(pole/cable)
14 MW Cabling physical look
15 Receive level issue
16 Any other issues
Far End ID: Relaince Media Designed - Tx Power Rx level Achieved Rx Level
Current-Tx Power - Rx level
VSWR MEASUREMENT
Sl Nos Cable VSWR Remark
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1 Tx/Rx A
2 Rx A
5 Tx/Rx B
6 Rx B
9 Tx/Rx C
10 Rx C
EXTERNAL POWER
ALARMS
Seq No. Alarm Status Loop
1 Mains fail
2 Rectifier Module Fail
3 Battery voltage Low
4 DG set on Load
5 Battery on Load
6 DG fails to start
7 DG TRIP
8 High Temperature
9 Fire /Smoke
10 Shelter Door Open
11 Air con 1 Faulty/ trip
12 Air con 2 Faulty/Trip
PUNCH POINTS:
FLE signature
Cluster lead Signature
Annexure 9
Monthly PM tracker:
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S. No.
Site Name
Site ID
BOL ID
BSC
REGION/ZONE
No. of Sites Dependent
Infra Provider
FLE
Month of PM
CR NO
Date of PM Done
Status of PM
Discrepancy Details
Action Taken
STATUS of Discrepency
Date of Discrepency Closure
Remarks
BACKUP POLICY:Function Network Operations
Title of the Process BSC M2000 BSS - Elements Backup Policy
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Sub-processes Restoration
Process Code
Local Process Owner Circle NW team
DOCUMENT HISTORY
NameVersionDate
Contents of change
BSC M2000 BSS Backup Policy
1.0
1st
arch2013
First Release
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1. I. INRODUCTION
1.1 PURPOSE:
The purpose of this document is to prevent loss of data and to make periodic backups of VTL Network Elements to ensure the availability of data in case of a system failure, accidental file deletion, data getting corrupted or disaster taking place. The rules / policy are in place to protect the user’s and company’s data.
The backup and restore functions comprise the following: a) Taking System backup (software) of VTL Network Elements b) Taking backup of Databases of Network Elements c) Restore the software on the Network elements d) Taking BSC Backupe) Taking backup of Transaction & Command Logs
Taking backup of the software and databases of a Network Element ensures that a functional copy of the software is maintained so that the backup copy can be used to reload into the system in the event of a serious problem with the NE’s software or hardware during day to day operation.
If such a situation occurs, it is vital to have a fault free dump with the latest
possible data
1.2 SCOPE:This policy covers protection of any data that belongs to VTL and applies to all
users of information assets and facilities on behalf of VTL.
1.2.1 Scope of Work
To ensure that the data is backed up properly for that restoration test should be in place as per the Preventive Maintenance policy. To ensure that the Backup Drives are properly labeled.Weekly reporting about the backup taken as per schedule for the entire week Backup of all NEs should be taken on as per the schedule and should be stored with proper label and maintained. Hard logbook of Backup History should be maintained at NOC. Backup should be taken daily basis.
1.2.2 On-Site & Off-Site
Back up data should be kept onsite and offsite to recover from any disaster.
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Authorized personnel should be assigned to keep the data Onsite and Offsite.
1.2.3 Restoration
Proof of Concept should be done after every quarter with approved CR from the Corporate NW teams.
2. PROCESS IMPLEMENTATION The Circle Network Head is responsible for the implementation of the process.
3. BACKUP AND RESTORE HANDLING
3.1 Backup of Different Network Equipments as per Schedule
The following network equipments come in the purview of this process:GSM BSCM2000 GSM
3.2 Backup whenever there is Software Upgrade Whenever there is a software upgrade in any network node, backup has to be taken of the concerned network equipment before and after one hour of the change, as a part of the software upgrade process. This is in addition to the scheduled backup.
After major data changes, always make a fallback copy of the data files and a backup copy the entire build to the DAT/DDS tape or the Hard disk storing device. Entries of the backup are to be recorded in the log register.
3.3 Storage Devices
DDS/DAT Tape External Hard DiskCD/DVD
3.4 Storage Locations The Backups on DAT Tape/Hard Disk are to be stored at both on-site and off-site in fire Safe
lockers (Away from electrical / Magnetic interference). However these locations should be physically separate location from on-site location and should be clean, Air-conditioned and free from hazardous environment.
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4. POLICY
4.1 Backup: Policy
Node Name Details Frequency Retention Media Responsibility
GSM M2000 Manual system
Back Up Weekly 2 Months
LTO-3 800GB DAT Tape-1 OSS Engineer
GSM BSC
GSM BSC (.DAT )Back Up Daily 1Week HDD
Backend Engineer
BSC Samba Back Up Weekly 3Week HDD Zonal Engineer
Transaction Log/Command
Log Backup Weekly 3 Month HDD BSS SME
4.2 Backup: Space
BSS NE’s:-
Activity Node Name Details Media
GB Req. Per Day/
Node
GSM
M2000 Manual system Back UpExt. HDD
25
BSCBSC (.DAT )Back Up Ext.
HDD20
BSC (Samba) Back Up
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4.3 Restore Process (Disaster Recovery)
This defines restoration of data in case of server failure.
Inform the senior management.
Inform all users about this failure and simultaneously file a complaint to the relevant vendor.
After informing the above, try and rectify the problem in-house by ways of troubleshooting.
Else access and restore the data from the Tape/Hard disk.
If reformatting is required, make sure that backup exists.
Finally, access and restore data from the Tape. Ask key users to validate the data and then only release for process.
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Backup Compliance Certificate
Annexure 10
This is to certify that all the Backups and preventive Maintenance schedule are being taken as per
process recommendation in …… ….......Circle as per attached schedule for the week ----------
Activity Node Name Detail Frequency
Backup taken and stored in ExternalHard disk/DVD(Yes/No/NA)
Backup
BSC
Manual System Backup Weekly
Automatic System Back up Daily
Transaction Log / Command Log Backup Monthly
M2000 Manual System Backup Weekly
MSC-S
CDR Backup Final (E:/Backsave) and original files (D:/Front Save) Daily
Manual System (BAM)Back Up Weekly
Automatic System Back up Daily
Transaction Log / Command Log Backup Monthly
HLR
Manual System (BAM)Back Up Weekly
Automatic System Back up Daily
Transaction Log / Command Log Backup Monthly
Manual system (SMU) Backup weekly
Transaction Log / Command Log Backup of SMU Monthly
MGW
Manual System (BAM)Back Up Weekly
Automatic System Back up Daily
Transaction Log / Command Log Backup Monthly
Router/Switches/Firewalls etc Manual Back Up
weekly or after Any change
N2000 N2000 Data Base Auto Backup Weekly
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N2000 System file Manual backup Monthly
Optical/MW
Daily Schedule NMS MO backup Daily
Daily Schedule NE backup on NMS Daily
Trail/PW Backup Daily
All logs & Backups have been verified by me
Authorized signatory
Circle Network Head
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Annexure 11
Backup Sheet:
Sr. No
Circle Name
Node Name
Type of Backup
Date of Backup
Date of Previous Backup
Next backup Date
Backup Media
Remarks/ Backup Verification
Responsible Person
Verified by Network Head
Signature
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Consumable Management:
Consumable availability and its use detail need to be share corporate office on weekly
basis. Requirement of consumable will be raised in advanced .as per process
consumable will be received after 45 days of request raise.
Consumable Availability Status:
Annexure 12
S.No Location Item Vendor Used In Availability Remarks
1 WH9 pin D Type Connector - Female Login cable NEC TX
2 CL Conduit pipe -1.5 inch dia Local TX
3 CL Fiber patchcord Cleaner Local TX
4 CL Patch cord - FC - FC (10mtrs) Local TX
5 CL Patch cord - FC - LC (20 Mtr) Local TX
6 CL Patch cord - FC - LC (30 Mtr) Local TX
7 CLPatch cord - LC - LC (20 Mtr) / TX pop Local TX
8 CLPatch cord - LC - LC (30 Mtr) / TX pop Local TX
9 CL RJ 45 Connector Local TX
10 WH USB to Printer USB cable for NEO NEC TX
11 WH USB to Serial Convertor NEC TX
12 CL Weather Proofing Kit- MW NEC TX
13 CL BTS Power Cable Black - 16 Sq mm Local BTS
14 CL BTS Power Cable Red - 16 Sq mm Local BTS
15 WH Grounding Cable - 10 Sq mm Local BTS
16 WH Grounding Cable - 16 Sq mm Local BTS
17 CL Lugs 10 Sq mm (Ring Type) Local BTS
18 CL Lugs 16 Sq mm (Pin Type) Local BTS
19 CL Lugs 16 Sq mm (Ring Type) Local BTS
20 CL Weather Proofing Kit Local BTS
21 CL IF cable Local BTS
22 CLPatch cord - LC - LC (30 Mtr) / TX pop Local BTS
23 CL BTS End Jumper Local BTS
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Consumable used detail:Annexure 13
S.N Item Qty Site Name Zone Date Remark
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Spare Availability Checklist:Given checklist need to verify by cluster lead on monthly basis. And raise the requirement on need basis in advanced. Service application form need to fill up in case of any card faulty in the operation.
Annexure 14:
S.No Name BOM Item DESCP
Spare Availability
status1 BSC Fan 2120370 BSC Base Station Controller 9 Fan Box 2 E1 Cable BSC 4120006 BSC Trunk Cable (120 Ohm, 8E1/T1, 20m) 3 GDPUP 3051814 BSC Data Processing Unit (1024 PDCH)
4 GDPUX 3051813 BSCData Processing Unit (960 Channel for TDM /3740 Channel for
IP) 5 GEIUB 3051121 BSC TDM Interface&Processing Unit (32 E1/T1) 6 GFGUG 3051488 BSC IP Interface Unit (2 GE /8 FE, Electric) 7 GGCU 3051116 BSC General Clock Unit REV:a 8 GOMU 2237111 BSC Operation and Maintenance Component 9 GOUI B/T/A 3051122 BSC TDM Interface&Processing Unit (1 STM-1)
10 GSCU 3051117 BSC GE Switching and Control Unit REV:a 11 GTNU 3051118 BSC TDM switching Network Unit REV:a 12 GXPUM 3051119 BSC Extensible Processing Unit REV:a 13 Sub rack BSC 2300562 BSC PARC Base Shelf
14 GTMU 03030HNK BTSHERT BBU, WD22GTMU1, GBTS Main Processing &
Transm 15 Indoor DCDB 2130608 BTS Power module,-33~65degC,90~290Vac,-53.5V/30A
16 FAN 2120548 BTS Fan Unit BTS3900
17 UPEU 2315528 BTSFunctional Module,HERT BBU WD2MUPEUA,-48V
Power and Environment interface Unit
18 FAN 03020HJV BTS outdoor fanunit BTS3900A
19Heat exchanger
Board 03020DQY BTS MPE,WD22FEMA,Fan Environment Monitor Board 20 out door DCDB 2120467 BTS Out door power plant of BTS 3900A (WD2E2HPDU)
21 BBU 2315848 BTSBBU3900,QWLM1BBU2 Distributed Base Station Base
Ba
22 DRFU 2102315 BTSBTS3900,GMKM1DRFU,Double Radio and Filter
Unit,M1800 23 UEIU BTS Universal Environment interface Unit
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Annexure 15
Videocon Service Application Form
Organization Name* :Videocon
Postal address of Site :
City*:
State*:
Pin Code*:
Contact person(Name)*:
Designation*:
Contact Number*:
Alternate Contact Number*:
E-MAIL Address*:
Issue Reported: No
Whether Service Affective? Yes No NO
If Service Affected, Provide Details: No
Occur Date & Time :
Mandatory Information:
Project Name:
NE/Equipment Type:
Equipment Details (Along with Sr. No.):
Equipment/Application Software Version:
Equipment IP/ID:N/A
Equipment VLAN:N/A
Card Type( Along with Sr. No):N/A
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Detailed Problem Description:
2102300562N099001037(Raipur BSC)Power not getting on
Action Taken, If Any:
2102300562N099001037(Raipur BSC) Swap the card with new BSC but Problem still exist
Failure Level:
Major
Refer Attachments(if any):
Remark:
* Mandatory Fields
Feeder, IF & Power Cable theft restoration Process:
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Process Overview
INTENT OF PROCESS The Intent of this document is to lay down the responsibilities & guidelines for theft reported at BTS sites and subsequent restoration of the site.
SCOPE OF PROCESSThe Scope of the document is limited to the VTL sites.
Customer OutputKey
Process Steps
Input Supplier
Technical / CSD / Finance / Commercial Departments
Maintaining the Maximum level of Network system availability through speedy restoration of site, in case of theft/Damage.
1. One time activity
2.Continuous monitoring at NOC & circle
Process documents & formats
1. Project / O&M / Technical Team
PR Process Details – Corporate
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S.No. ROW Description Timeline
CTQ Responsibility
Control Rules/Ref. Output
Hand off/ SLA
Technician will get the information from
1)Security Guard 2)OMC-R/NOC
Immediate
FLE/Cluster Lead
Incident report format
Immediate
The technician & FLE will visit the site & prepare the Incident report format.
Within 2-3
hoursTechnician/FLE
Within 2-3 hours
Technician,FLE will inform the Cluster lead /Circle O&M Head regarding incident & the damage who will inturn inform the Circle Head (PI) and Circle (N/W).
Within 4 hours
Technician/FLEwithin 4
hours
The Circle team (PI)will
follow up with BOL operatar to facilitate
for FIR lodge.The details if
required to be provided by all support functions
Within 8 hours
PI/BOL operatorWithin 8
hours
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Start
Occurrence of theft
Assessment of damage
Site Visit
X
Lodging of FIR
Field Operational Guide Videocon Mobile Services INTERNAL
Cluster lead will raise MRN
& get approval form
SCM for Vehicle
(Material Movement to
site)
Within 8 Hours
Cluster lead /SCMWithin 8
hours
Circle Network Team( BSS Manager & cluster lead ) will discuss with the Concern Engineer, rigger & technician for restoration of site
Restoration
within 48 hours
Circle BSS Manager
Restoration of site
within 48 hours
Eqpts. insurance to be claimed. Circle PI team will provide the copy of the FIR to SCM and SCM will coordinate for insurance claim
4 days after the
FIR is lodged
PI/SCM4 days after
the FIR is lodged
Annexure 16
Theft Incident Report Format at VTL Sites
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Stop
Claiming of Insurance
Site Restoration
X
Site restoration by own Rigger & Technician
Field Operational Guide Videocon Mobile Services INTERNAL
PROCESS DOCUMENT FOR CLAIMAnnexure 17
1. Intimation to be given immediately after Notice within (24 Hours) of incidence by mail
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to Insurance cell at Ahmadnagar and Insurance Company as per following matrix :
To : [email protected], [email protected] : [email protected], [email protected], [email protected]
2. Intimation should contain:
a) Name of Insured :b) Policy No. & Period : Ahmadnagar office to givec) Site Detail Address :d) Site ID as per list :e) Contact Person at Site :f) Contact No. :g) Time & date exactly
Happening of loss :h) Quantum of loss (Estimated) :i) Documents required with intimation :
1) Photographs :2) FIR/Police Report :
Other relevant information to be shared with Insurance Cell, Ahmadnagar afterwards:
1. Confirm Estimated loss against Actual Loss, details of assessed loss by Surveyor.2. Confirm site documents with site inventory with value and supporting.3. Police Punchnama & FIR certified copy.4. Name of Surveyor or his representative with visit dates and contact No. and Mail ID and his
position.5. Copies of requirement letters/instructions given by respective Surveyor.6. Name, Address, Contact No., Email ID etc of main surveyor.7. Final Investigation Report.8. Claim forms for Fire Incident & Burglary cases attached for reference. Kindly fill in all details for
insurance claim.
Annexure 18
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THE NEW INDIA ASSURANCE COMPANY LIMITEDRegd & Head Office : New India Assurance Building,
87, Mahatma Gandhi Road, Bombay – 400 001.
THE ISSUE OF THIS FORM IS NOT TO BE TAKEN AS AN ADMISSION OF LIABILITY ANSWER ALL QUESTION FULLY
BURGLARY CLAIM FORM
1. Name of Insured in full_________________________________________________________________
2. Address_____________________________________________________________________________
3. Occupation__________________________________________________________________________
4. a. Full Address of Premises broker into
b. The day and hour the Premises
Were broker into
c. How the entrance was affected?
d. Which rooms were entered?
5. A. Whether the premises were inhabited at
The time of the Burglary?
b. If not, for what periods have they been
Uninhabited since the last premium
Was due
6. A. When did you inform the Police? Authorities of the theft and at Which Police Station
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7. Whether you are the sole owner of the Property stolen?
8. State the estimated value of the total Contents of the premises at the time of The Burglary.
1. For what sum you insure the contents Against Fire and with which company?
10. Are there any other insurance against Rs……………. In the………….. Insurance
Burglary upon the same property? If so Company Policy No……………. five full particulars…………. In the ……………. Insurance Company Policy No………….
11. Have you ever before sustained loss by Fire or Burglary? If so give particulars.
I / We above named being insured under the above Policy do hereby declare and setforth that at or about_______________________ O' clock a.m. / p.m. on the ___________ 19 _____ a theft was committed at above described Premises in the manner stated and articles enumerated in the within list and valued at sum or Rs. _________________ were stolen therefrom and I / we further declare that no other person has any interest in the said property, as Owner Mortgage, Trustee or otherwise, and that it is not otherwise insured against Burglary, with this or any other Office, except as above stated.
Witness my hand this _______________ day of __________________________ 19____________
Witness________________
Occupation______________
Address________________ Signature of Insured
Annexure 19
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The New India Assurance Company LimitedHead Office: 87, M G Road, Fort, Mumbai-400001
Fire Insurance Claim Form1. Name and Address of Insured:
2. Please give following details pertaining to all the policies involved in fire accident:
Policy Risk ocation Sum Insured Estimated Number Covered amount of loss
(i)
(ii)
(iii)
3. Period of Insurance:
4. Date and Time of Loss:
5. Nature and Cause of Loss
(Please describe the circumstances
Leading to the loss)
6. Give details of insurance with any
other insurance company on the riskinvolved in fire/accident
7. If insured is not sole owner, the nature of his/their interest in the property and details of other interests
8. Whether loss intimated to (1) Police(2) Fire Brigade
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9. (i) Was any claim reported in the past on the
same property during current policy period.
(ii) If so, give details regarding:
(a) Cause (b) Date of incident(c) Claim (d) Policy Issuing Office(e) Amount of claim paid/Outstanding Rs.
I hereby declare that the particulars furnished above are true and correct to the best of my knowledge.
PLACE:
DATE: Signature of Insured
To be filled in by Dev. Officer/Br./D.O.
Fire Claim No. _____________________________
Branch/
D.O. Code NO.
R.O.
Code No.
Dev. Officer’s Code No.
Agency
Code No.
Premium Payment Particulars
Receipt No BG/ CD No
Date of
Payment
Amount Rs.
KRA of MS Functions:
Cluster Lead:Annexure 20
S. No. Activity Weightage Description
1KPI's Maintenance
20 All KPI's are maintained within Benchmark
2 Preventive 15 > Preventive Maintenance of Sites ( 100% Pre Monsoon
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Maintenance of Sites
Health Check for all MW links and BTS Sites, 100% BSCs Monthly Health Checks as specified and Faults clearence within the same day, Monthly Infra Alarm Testing )
3BSS Fault Rectification
10> Closer of All TT's with SLA> 40% Reduction in BSS Alarms, TRX Faults
4
Circle Inventory & Network Database Management
5> Zonal Inventory database update and Reconcillation (Including BTS,BSC,TCSM,MW,ALU,NEC,Antennas) > Faulty Material R&R
5
Network Expansion & Project Support
10> New Site Handover (Punch Points Sharing) within 48 Hrs.> Tx Node Acceptance
6Regulatory Support
10> Supporting all the Regulatory based tasks such as and not limited to TERM testing, EMF surveys, EMF testing, TRAI compliances etc.
7Transmission Network Operations
10> Deviation with Planned Data> Availability of N/W Connectivity Diagram> NMS Visibility
8Opex & Cost Control
10> Vehicle, Mobile, Manpower (Engineer, Rigger & Technicians)
9Trainings & Processes
5> 100% Adherance of Videocon Processes> Technical Skills (Inhouse & On Job Training)> Communication Skills
10Customer Satisfaction
5 > Proper Resolution of Customer Complaints
Total 100
FLE:
Annexure 21
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S. No.
Activity Weightage
Description
1 KPI's Maintenance 20Network Availabilty to be maintained within Benchmark
2Preventive Maintenance of Sites
20
> Preventive Maintenance of Sites ( 100% Pre Monsoon Health Check for all MW links and BTS Sites, 100% BSCs Monthly Health Checks as specified and Faults clearence within the same day, Monthly Infra Alarm Testing )
3BSS Fault Rectification
15> Closer of All TT's with SLA> 40% Reduction in BSS Alarms, TRX Faults
4 Regulatory Support 10Provide all on field support to meet any regulatory compliance and testing.
5Circle Inventory & Network Database Management
10
> Zonal Inventory database update and Reconcillation
(Including BTS,BSC,TCSM,MW,NEC,Antennas ETC.) > Faulty Material R&R
6Network Expansion & Project Support
10> New Site Handover (Punch Points Sharing) within 48 Hrs.> Tx Node Acceptance
7Transmission Network Operations
10> Deviation with Planned Data> Availability of N/W Connectivity Diagram> NMS Visibility
8Customer Satisfaction
5 > Resolution of Customer Complaints
Total
100
BSS Manager:
Annexure 22
S. No. Activity Weightag Description
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e1 KPI's Maintenance 25 All KPI's are maintained within Benchmark
2Preventive Maintenance of Sites
10
> Preventive Maintenance of Sites ( 100% Pre Monsoon Health Check for all MW links and BTS Sites, 100% BSCs Monthly> Health Checks as specified and Faults clearence within the same day > Deviation with Planned Data.> Availability of N/W Connectivity Diagram> NMS Visibility
3BSS Fault Rectification
10> 100% Reduction in BSS Alarms, TRX Faults, Hardware Faults
4Circle Inventory & Network Database Management
10> Circle Inventory database update and Reconcillation (Including BTS,BSC,TCSM,MW,ALU,NEC,Antennas) > Faulty Material R&R
5Network Expansion & Project Support
10> New Site Handover (Punch Points Sharing) within 48 Hrs.> Tx Node Acceptance
6 Opex & Cost Control 10> Vehicle, Mobile, Manpower (Engineer, Rigger & Technicians)
7 Trainings & Process 10> 100% Adherance of Videocon Process> Technical Skills (Inhouse & On Job Training)> Safty tool Audit
8Customer Satisfaction
5 > Insure Customer Complain Resolution in time
9 Network Visit 10> 20% site Visit of All cluster and all BSC & TX POP location
Total
100
BSS SME:
Annexure 23
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S. No. Activity Weightage
Description
1 KPI's Maintenance 15 All KPI's are maintained within Benchmark
2Preventive Maintenance of BSS Network
15
> Preventive Maintenance (100% BSCs Monthly Health Checks as specified and Faults clearence within the same day)> Timely Back of All BSC Nodes Availability of N/W Connectivity Diagram
3BSS Alarm Reduction & TRX Fault
15> 100% Reduction in BSS Alarms, TRX Faults, Hardware Faults> Coordin ation with ZTL's
4 Process Adherance 10> Ensure Propoer Adharance of All Videocon Process in Circle
5NOC/OMCR Operations
10> Timely Escalation and Resolution of All BSS Related Faults> Fault Rectification Support to Field Team
6Circle Inventory & Network Database Management
5> Circle Inventory database update and Reconcillation (Including BSC,TCSM) > Faulty Material R&R
7Network Expansion & Project Support
10> New Node Handover (Punch Points Sharing) within 48 Hrs.
8 Trainings 10 > Technical Skills (Inhouse & On Job Training)
9Customer Satisfaction
10 > 100% Customer complain Resolution
Total
100
TX Lead:
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Annexure 24
S. No.
Activity Weightage Description
1 KPI's Maintenance 10 All KPI's are maintained within Benchmark
2Preventive Maintenance of Sites
20
> Preventive Maintenance of Sites ( 100% Pre Monsoon Health Check for all MW links )> Routine Protection Check> Tx NMS Visibility
3 Tx Alarm Reduction 15 > Transmission Alarm Reduction
4SPOC for All Tx NMS Related Activity
15> Interaction with TX NMS Team for Field Support> Follwoup with TTSL Team for NMS Visibility
5 Tx Software Upgrades 10> As per Plan received from Planning or Central Team
6Network Expansion & Project Support
10> New Site Handover (Punch Points Sharing) within 48 Hrs.> Tx Node Acceptance
7Transmission Network Operations
15> Deviation with Planned Data> Availability of N/W Connectivity Diagram> NMS Visibility
8 Trainings 5 > Technical Skills (Inhouse & On Job Training)Total 100
RF Lead:
Annexure 25S. No. Activity Weightage Description
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1KPI's
Maintenance20
> All KPI's are maintained within Benchmark> Optimzation based on the customer complaints and
improving NW quality.> Dimentioning (LAC Planning, SD & TCH)
> Worse Cell Analysis and Closure> Routine Drive Test for N/W Helth Checks
2 RF Planning 20
> New Area, Infill Sites , Capacity sites planning as per the guidelines> RF surveys
> Updating the RF palnning projects on the planning tools
> ICR Planning and analysis> EMF and SACFA Compliance
3 Analysis 10> Implementation of New Feature and Further Analysis
for Impact on KPI's > Site Master Database Maintenance on Regular Basis
4Customer
Complaints10 > Resolution of All RF Related Complaints within SLA
5Regulatory
Support10
> Supporting all the Regulatory based tasks such as and not limited to TERM testing, EMF surveys, EMF
testing, TRAI compliances etc. > Timely Submission of All Regulatory Related Report
6
Network Expansion &
Project Support
10
> New Site Handover> RF Support for Project
> TRX Addition / Removal> New BSC Planning
> Rehoming Plan
7Trainings & Processes
5> 100% Adherance of Process
> Technical Skills (Inhouse & On Job Training)
8Opex & Cost
Control5 > Vehicle, Mobile, Manpower (Engineer, Rigger )
9Customer
Satisfaction10 > Insure Customer Complain Resolution in time
Total 100
RNO:
Annexure 26:
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S. No.
Activity Weightage Description
1KPI's Maintenance & RF planning 30
> All KPI's are maintained within Benchmark> Worse Cell Analysis and Closer> Routine Drive Test for N/W Health Checks> RF planning support and RF surveys> SCFT
2 Report Submission 15 > Preparation DT Reports and Pre and Post Analysis3 Customer Complaints 15 > Resolution of All RF Related Complaints within SLA
4 Regulatory Support 10
> Supporting all the Regulatory based tasks such as and not limited to TERM testing, EMF surveys, EMF testing, TRAI compliances etc. > Timely Submission of All Regulatory Related Report
5Network Expansion & Project Support 10
> New Site Handover> RF Support for Project> TRX Addition / Removal> Support for Rehoming Activities
6 Trainings & Processes 10> 100% Adherence of Process> Technical Skills (Inhouse & On Job Training)
7 Customer Satisfaction 10 > 100% Customer complain Resolution Tota
l 100
Vehicle Management:
Daily Vehicle Usages Report:
Cluster lead need to validate the Vehicle usage report .
Annexure 27
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Daily Vehicle Usage Report -Month
Vehicle No
Vehicle Type
Planned Km
User Name
Circle Name Rate
DateStart Time
Close Time
Total Time Route Description Start Km
End
Km
Total Km
*Transport MIS Mails to User on Daily Basis *Monthly Mails ->Top 10 Voilaters
ISSUES OF Vehicle:
Share the vehicle issue in attached format:
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Annexure 28
Issues of VehicleS.NO
Vehicle Owner
Vehicle Location
Issues of Vehicle
Open Issue Date
Close Issue Date
1 2 3 4 5
Vehicle Audit Report:
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Annexure 29
Tools & Tester Detail:-
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Annexure 30
S.No DESCRIPTION TOTAL Available Tools
Remark
1 GARMIN GPS 2 Lensatic Compass 3 Measuring tape- Freemans 4 Binocular - Bushnell 5 Safety Belt -Karam 6 Tool Kit 7 Cable and Antenna Analyzer JD723A 8 BER Meter with accessories 9 Optical Fiber Power Meter
10 Optical Laser Source 11 Digital Power Meter(Power sensor, Elements) 12 Hub Tool Kit 13 Battery Charger 14 Camera 15 Vacuum Blower 16 Alti Meter Digital-Barigo 19 EMF Meter 20 NEC Laptop
Glossary:-
A
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Abis interface An interface between the BSC and the BTS.
Antenna A device that converts the electromagnetic energy. It is used to radiate andCollect radio waves. In transmission, it converts the high-frequency current toThe electromagnetic wave; in reception, it converts the electromagnetic wave toThe high-frequency current.
BBaseband Baseband is a form of modulation in which the information is applied directly tothe physical transmission medium.
BSS Base station system. The BSS system consists of the BSCs and the BTSs. TheBSS is controlled by the Mobile Switching Center (MSC) and communicatesWith the MS in the radio coverage area.
BTS Base transceiver station. The mobile communications system consists of theMS, BSS, and NSS. The BSS consists of the BTS and the base stationController (BSC).
CCarrier A sine wave whose bandwidth is much higher than the signal bandwidth. Thecarrier is identified by amplitude, frequency, and phase.
DDouble-transceiver A mode in which a board provides two TRXs.
E
EDGE Enhanced Data rates for GSM Evolution. A data-enhanced mobile technologyBased on the GSM/GPRS network. It is also called the 2.75 generationTechnology. As a high-speed mobile data standard that remarkably improvesthe efficiency of the GPRS channel encoding, EDGE allows the data rate up to384 kbit/s; thus fully meeting the broadband requirements of radio multi-mediaApplications in the future.
FFour-way receive diversityA technology in which signals are received in four routes, which can gain moreUplink diversity gain than the main diversity.
G
GPRS General Packet Radio Service. A new mobile data service available to almost
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every GSM system. It is a connectivity solution based on Internet Protocols thatsupports a wide range of end-to-end and WAN applications. GPRS is atechnology between the second (2G) and third (3G) generations of mobiletelephony.
GSM The Global System for Mobile Communications is originally developed as apan-European standard for digital mobile telephony. GSM has become theworld's most widely used mobile system. It covers GSM900, DCS1800, andPCS1900 with the data rate 9.6 kbit/s.
HHandoverOne of the important technologies in the radio communications that hands overan ongoing call from one radio channel to another to maintain the trafficconnection. The handover can be implemented within a cell or in different cells.
RReceive diversityThe most common type of diversity, where a mobile device uses two physicallyseparate antennas to combine signals from the two antennas to reduce theimpact of spatial variations in signal strength and thus increase the averagedata rate available - sometimes dramatically.
SSDH Synchronous Digital Hierarchy. A communication transmission mechanismdefined by the ITU-T. It is derived from the Plesiochronous Digital Hierarchy(PDH).
TTMA Tower Mounted Amplifier. A low noise amplifier installed on the antenna.
Transmit diversity A method to realize the multi-path which optimizes the downlink
Signals.
TRX Transceiver. An entity that serves up to eight TCHFs in full-duplex mode. If thelow-speed FH is not used, a TRX serves one RF carrier.
U
Um interface Also called radio interface. A standard interface between the MS and the
BSS.
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Acronym and Abbreviation Full spelling
BSC Base Station Controller
LMT Local Maintenance Terminal
M2000 Imanager 2000
GOMU GSM Operation and Maintenance Unit
RSL Radio Signaling Link
OML Operation and Maintenance Link
GMPS GSM Main Processing Subrack GSM
GEPS GSM Extended Processing Subrack
GTCS GSM TransCoder Subrack
GEIUA GSM E1/T1 Interface Unit for A
GEIUB GSM E1/T1 Interface Unit for Abis
GEIUT GSM E1/T1 Interface Unit for Ater
GEIUP GSM E1/T1 Interface Unit for Pb
GOIUA GSM Optic Interface Unit for A
GOIUB GSM Optic Interface Unit for Abis
GOIUT GSM Optic Interface Unit for Ater
GOIUP GSM Optic Interface Unit for Pb
GXPUM GSM eXtended Processing Unit for Main service
GXPUC GSM eXtended Processing Unit for Cell Broadcast service
GSCU GSM Switching and Control Unit
GTNU GSM TDM Switching Unit
GGCU GSM General Clock Unit
GUI Graphic User Interface
SCCP Signaling Connection Control Part
LAPD Link Access Procedure on the D channel
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Acronym and Abbreviation Full spelling
CIC Circuit Identification Code
PCIC Packet Circuit Identity Code
TC Transcoder
CHR Call History Record
GPRS General Packet Radio Service
GSM Global System for Mobile communications
GDPUC GSM Data Processing Unit for CS service
DTRU Double-Transceiver Unit
ESN Electronic Serial Number
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