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NOAH TOLSON, AIA, LEED AP BD+C Principal-in-Charge ARRAY-ARCHITECTS.COM Veterans Affairs

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As a firm focused solely on healthcare, we find it extremely gratifying to have the opportunity to use Array’s expertise to design facilities that will help those who defended our country heal and return home to their families.

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Page 1: Veterans Affairs

Noah TolsoN, aIa, lEED aP BD+C Principal-in-Charge

aRRaY-aRChITECTs.CoM

Veterans Affairs

Page 2: Veterans Affairs

Working with the Veterans Administration 8

Firm Profile 6

New York/New Jersey 14

Mid South X

Pennsylvania/Delaware 28

Table of Contents

Mid-Atlantic 52

VA Locations 12

Capitol 56

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Page 4: Veterans Affairs

As a firm focused exclusively on healthcare, I find it extremely gratifying to be able to use Array’s expertise to design facilities that will help those who defended our country to heal and return home to their families.

Federal

Joseph F. Doherty, AIA, LEED AP BD+C, Lean Green BeltPrincipal and studio Director, Mid-atlantic Region

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Page 6: Veterans Affairs

We are a team of architects and designers with unique backgrounds, but we all have one thing in common – we share a strong desire to use our expertise and knowledge to design solutions that will help people in moments that matter most.

Together, we discover optimal solutions with our clients. It is our three decades of specialization that allows for effective communication, collaboration and precision in the complex, changing world of healthcare.

Our core mission is the same as that of our clients, improve the quality of our work, increase our efficiency and motivate our staff to reach for success.

Firm Profile

Array has assembled over 50 individual SDVOSB, VOSB, and SBE teams for VA projects across the country. Each team member is selected for their specific expertise and location. We fully evaluate each new team member before proposing them on a project to ensure a consistently high quality project for our clients. We interview each of our design team partners and check their references to ensure the most qualified teams for each solicitation.

Meeting the VAMC contracting requirements is equally as important to Array as providing the highest quality projects for the Veterans that use the facilities we design.

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We understand the mission as well as the challenges facing today’s Federal facilities, specifically within the Veterans’ Administration. The VA is charged with offering a range of services that rival the best private and research-based institutions, to our nation’s veterans and their families. Array has worked in nine Veterans Integrated Service Networks (VISNs) across the country, from Design/Build projects as large as $30,000,000 to small technical IDIQ (Indefinite Delivery/Indefinite Quantity) assignments. These experiences have provided us with an in-depth understanding of the processes utilized on VA projects.

Click hereto view our thought leadership on Veterans Affairs

Page 9: Veterans Affairs

Working with the VA

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Click on our Case Study above to learn more on ways we collaborate with one of our VA clients on multiple projects.

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Our Experience In support of the Department of Veterans Affairs’ mission to provide exceptional healthcare to veterans, Array Architects has worked to meet and exceed this goal for all of our VA clients. As healthcare architects, we believe that the design of healthcare spaces can improve clinical outcomes and well-being of the veterans served by these facilities. Array’s national experience in both federal projects and in the private sector enables us to provide the quality projects that our veterans have earned.

The VAMC is often on the cutting edge of clinical and mental health delivery. Their projects require architects and engineers that are also on the cutting edge of healthcare architecture. Array and its partners have a proven track record of innovation that has pushed the envelope for our healthcare clients. We continue to improve our processes to enrich the environment where the Veterans received their care and where the providers deliver that care and provide finished spaces that support the care model and provide positive distractions to the Veterans that rely on the Veterans Affairs Medical Center.

In order to achieve the high-quality standards expected by the VA, Array searches out partners nationally that not only meet the set-aside requirements of the VA solicitations but that also have a track record of producing excellent projects in healthcare. Before selecting a team for project, we thoroughly vet the qualifications and references of each member of the team. Some of the considerations for team selection are previous successful projects with a particular facility, prior successful projects in healthcare with Array, or reputation in the industry as being leaders in their given field.

Over the past eight years Array has produced projects and created teams that have established us as the clear choice for many of the regions in which we work. Our drive toward excellence establishes Array as the go-to partner with many of the SDVOSB contractors and is a highly sought after team member for SDVOSB and VOSB service providers.

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VISN 2Behavioral Health Outpatient Facility – Stratton VAMC

VISN 3Mental Health Deficiencies Correction – Brooklyn VAMCDermatology Unit – Brooklyn VAMCOncology Inpatient Renovation – Brooklyn VAMCParking Garage Feasibility Study – Brooklyn VAMCRadiology Holding Room – Brooklyn VAMCInterior Upgrades – Castle Point VAMCPhysical Medicine / Rehab Upgrades – East Orange VAMCPharmacy Upgrades – East Orange VAMCNutrition / Hospitality – Bronx VAMCFacilities Management Service Center – Bronx VAMCRadiation Therapy Center – Bronx VAMCMental Health Deficiencies Correction – Manhattan VAMCED Upgrade – Manhattan VAMCDental Clinic – Manhattan VAMCDialysis Renovation – Northport VAMCPalliative Care – St. Albans CLCAudiology – St. Albans CLCRehab Medicine – St. Albans CLC

VISN 4Medical Records/Home Health – Philadelphia VAMCClinical Lab – Philadelphia VAMC Women’s Center – Philadelphia VAMC Wound Care Upgrades – Wilkes Barre VAMCEmergency Department – Wilkes Barre VAMCSurgical Clinics Renovation – Wilkes Barre VAMCCommunity Living Center – Wilkes Barre VAMCOncology Clinic Renovation – Wilkes Barre VAMC Intensive Care Unit – Wilkes Barre VAMCDialysis Renovation – Wilmington, VAMCBehavioral Health Residential Facility – Lebanon VAMCAmbulatory Surgery Upgrades – Lebanon VAMCImaging Lab and Outpatient Services – Coatesville VAMCPM&R Renovation – Coatesville VAMCLab and Outpatient Suites – Coatesville VAMC Building 59 Elevator Upgrade- Coatesville VAMCIntensive Care Unit – Pittsburgh VAMCIDIQ – Clarksburg VAMCOutpatient Mental Health – Clarksburg VAMCMedical Gas Upgrade – Clarksburg VAMCPACS/CCTV Replacement – Clarksburg VAMCMRI Venting Upgrade- Clarksburg VAMC

VISN 5Community Living Center– Martinsburg VAMC VISN 6Women’s Health Clinic – Ashville VAMCOutpatient Clinic – Greenville VAMC

VISN 8Gainesville Psychiatric Unit

VISN 9 Women’s Health Clinic – Memphis VAMCPTSD RRTP – Memphis VAMCRRTP – Huntington VAMC

VISN 16Palliative Care Unit – Fayetteville VAMC

VISN 23 Long Term Intermediate Care Facility– St. Cloud VAMC

Veterans Affairs Representative Projects

VISN 2

VISN 3

VISN 4

VISN 5

VISN 6

VISN 8

VISN 9

VISN 16

VISN 23

Key

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Veterans Affairs Representative Projects

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VISN 3 New York/New Jersey Veterans healthcare Network

Array began its relationship with the NY/NJ Department of Veterans Affairs in 2008 when we kicked off a four-year Term Contract for the VISN 3 facilities. Array quickly established itself as the VA’s go-to team due to our solid project management and quality design.

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Veterans Affairs Medical CenterPebble Project Pharmacy East orange, New Jersey

VA New Jersey Health Care System was awarded a VHA Patient-Centered Care Innovation Grant to redesign their outpatient pharmacy. They wanted a design team with extensive Evidence-Based Design knowledge and engaged Array to complete the design and documentation. In collaboration with the Center for Health Design, the Planetree organization and the VA NJHCS, Array developed a comprehensive plan resulting in the first Pharmacy Pebble Project.

In order to achieve the Evidence-Based Design goals of improved patient and staff interactions, environmental comfort and more efficient work flows, Array introduced several design innovations. First was to remove barriers at medication dispensing positions that allow for direct communication between staff and patients without compromising necessary security provisions. Second was the creation of a continuous circular work flow path from receiving, storage, distribution, assembly and checking through to direct dispensing, automated dispensing, holding and mail-out programs. This workflow resulted in minimizing traffic paths and reducing staff fatigue.

lobby Photography: Jeffrey Totaro

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Top left: high Density storage

Top Middle: Prescription Processing

Top Right: automated Picking

Bottom left: Patient/Pharmacist Consult

Bottom Middle: Elevator Waiting

Bottom Right: Waiting

Photography: Jeffrey Totaro

Array also introduced the provision of finish materials that are less institutional in character and exhibit both patient and staff hospitality while being acoustically absorbent and readily maintainable. Specifically effective materials include flooring, ceiling and systems furniture.

Consequently, the redesign of the Pharmacy has improved processing times, while maintaining a higher degree of accuracy, reducing patient wait times and increasing patient and employee satisfaction.

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East Orange, New Jersey Veterans Affairs Medical Center / Pebble Project Pharmacy

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St. Albans Community Living Center Palliative Care UnitJamaica, New York

As more veterans reach retirement and beyond, the Department of Veterans Affairs has found the need to increase the number of Palliative Care facilities at their hospitals.

Array conducted feasibility studies and test-fits of three possible locations within the CLC and recommended placing the Palliative Care Unit on a floor that could provide significant cost savings. Residents rely heavily upon bonds formed with fellow patients and staff, so we designed generous common areas for veterans to congregate.

Providing patients with diverse and distinct public and private spaces, including an activity room, open dining room and tub rooms helped create a home-like therapeutic environment, fireplaces, aquariums, earth tone color palettes and luxury wood-look vinyl flooring make patients feel more at ease.

Nurse station Photography: Jeffrey Totaro

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above: Private Patient Room

Top Right: activity Room

Bottom Right: Corridor

Photography: Jeffrey Totaro

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Jamaica, New York

St. Albans Community Living Center / Palliative Care Unit

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Veterans AffairsMedical Center Emergency Department Expansion New York, New York

As part of the Indefinite Delivery / Indefinite Quantity Contract with the VA Veterans Integrated Network 3, Array has worked on multiple projects at the VA Manhattan Medical Center. The New York Campus provides inpatient services in acute medicine, surgery, acute psychiatry, neurology and rehabilitation medicine. The campus is the VISN 3 Referral Center for Interventional Cardiology (i.e., angioplasty and stenting), Cardiac Surgery and Neurosurgery. This busy facility treats in and outpatients alike. Array’s projects at this campus range from Emergency Departments to Mental Health Deficiency centers.

Nurse station Rending: array architects

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Veterans Affairs Medical Center/ Emergency Department Expansion

above: Waiting & Registration

Bottom Right: Nurse station

Rendering: array architects

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New York, New YorkVeterans Affairs Medical Center/ Emergency Department Expansion

The project goal is to re-plan, renovate, and expand the Emergency Department in order to enhance work flow and efficiency of the Department. The 7,000 SF ED will grow to 25,000 SF to include new ED Access, Waiting, Triage, Nurse Station, Treatment spaces, Administrative offices and a Psych-specific ED area. The scope of work also involves relocating the Eligibility / In-Take area into the Medical Center’s atrium space, renovating a portion of the Atrium, providing a new Primary Care Reception and Screening Area and a new Travel Unit, as well as relocating the Medical Fee Unit, Pre Bed Care and some Primary Care treatment rooms. The upgrades will improve patient throughput, as well as address the ED master plan for the future. Intricate Phasing of the project will take place while keeping the ED and surrounding areas in operation. A new rooftop Air Handling Unit will be provided, specifically dedicated to the ED.

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VISN 4 Va healthcare Pennsylvania/Delaware/West Virginia

Array has contracts in six Medical Centers throughout VISN 4 – from Pittsburgh and Clarksburg to the west, Wilmington to the south and Wilkes Barre to the north. A Term Contract in West Virginia has yielded many opportunities for Array’s Philadelphia and Cleveland offices to collaborate. Several projects at the Wilkes-Barre campus has allowed Array’s designers to work with a diverse group of consultants on projects from inpatient and CLC to emergency services and cancer treatment.

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“There’s no better illustration of our passion for helping clients realize their missions in innovative ways than the work we currently have in progress.”

L. Kent Doss, AIA, LEED AP BD+C, Lean Six Sigma Black Belt Principal and Regional Vice President, Mid-atlantic Region

Creating Environments

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Veterans Affairs Medical Center Outpatient Medical Suites & Lab Coatesville, Pennsylvania

Top: Exterior Bottom: Nurse station

Renderings: array architects

Two projects, awarded to the same Service-Disabled led team include the renovation of Building 3 to accommodate Medical Suites, Imaging and Lab to increase the number of patients the VA Medical Center is able to see as well as decrease wait time for the patients. The renovation of Building 69 to accommodate upgrades and facilities for Physical Medicine & Rehab was awarded shortly after the Building 3 Award.

Building 3 is a two-story concrete frame structure built in 1929, and with additions in 1931 and 1948, set at the T-intersection of the main buildings of the campus. Each floor plate measures 18,000 SF. Documentation of the entire project proceeded in two phases: Phase I encompasses the exterior building restoration, installation of mechanical systems, and the interior fit out of the Lower Level of Building 3. Phase II consisted of the interior fit out of the Upper Level into outpatient medical service suites.

Building 69 is a one story; 24,000 SF building. The building has been renovated in phases to remain operating during construction. The design includes construction of a new indoor rehab swimming pool and support spaces. The new swimming pool will be approximately 1,250 SF and is designed with handicap accessibility.

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The design shall consider modification/upgrades to the entire building to improve patient flow and space utilization of the building. The design will also include the restoration of the old pool space and mechanical space with new windows and finishes throughout. The old pool space will become the new patient care shop for FES which is currently located in bldg #69. This project will also include switching the patient gym from bldg #38 basement to Bldg #69 and renovating the existing Bldg #38 gym for an employee fitness center.

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Veterans Affairs Medical Center Women’s Clinic Wilkes-Barre, Pennsylvania

Click on our Thought Leader above to learn more about healthcare for women veterans.

This Service Disabled Veteran-Owned Set Aside project, awarded to Array and our team of collaborators, includes the renovation of the Women’s Clinic clinical and examination space for a Women Veterans Wellness Center in order to provide comprehensive primary care for Women Veterans. The newly renovated space also includes a new entrance, waiting areas, administrative space, and support functions for outpatient mental health patient care and administrative offices. Space is located on the First Floor of Building 1 – optimizing the location of this important outpatient service to encourage use by Veterans.

Exterior Rendering: array architects

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left: Entrance

Top Right: Reception

Bottom Right: Waiting

Rendering: array architects

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Wilkes-Barre, Pennsylvania

Veterans Affairs Medical Center / Women’s Clinic

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Veterans Affairs Medical Center Multiple Projects Lebanon, Pennsylvania

Behavioral health Complex - lebanon, Pa Array Architects was awarded a second project at the Lebanon, PA facility - a Behavioral Health complex that will serve both residents and outpatients.

Array designed the 23,000 SF outpatient behavioral health facility next to the Residentioal Rehab and Recovery buildings. Awarded in November 2010, this project was recently completed and is being designed to meet LEED Silver requirements.

Exterior Rendering: array architects

Click on our Thought Leader below to learn more about designing the Lebanon VA Behavioral Health Complex:

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above: lobby

Top Right: Kitchen

Middle Right: Conference Room

Bottom Right: offices

Photography: Jeffrey Totaro

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Lebanon, Pennsylvania

Veterans Affairs Medical Center / Behavioral Health Complex

Click Here to view part two of the

Lebanon VA series

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all Images: Connecting Corridors

Lebanon, Pennsylvania

Veterans Affairs Medical Center / Ambulatory Surgery Corridor

Array renovated 12,850 SF of space within the main building to create a more spacious main corridor system built in three phases and connecting several departments including Radiology, Physical Medicine and Rehab, Lab and SPD. The project features backlit glass panels with a nature inspired theme as well as bench alcoves to create pause points and areas to rest.

A connector corridor was also constructed to connect Building 1 to Building 17 and serve as a link to the VA’s Canteen (cafeteria). It creates an enclosed garden area to serve as a quiet respite area for the veterans as well as creating an Eye-wear Shop.

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Veterans Affairs Medical Center ICU Overbuild Pittsburgh, Pennsylvania

Array Architects has teamed with Pittsburgh based, Service-Disabled Veteran-Owned Small Business for this Design/Build project. The purpose of this project is to design and construct an addition to the Clinical Addition Building fifth floor consisting of ICU rooms and associated support areas at the University Drive campus.

After a thorough review of the Health Care Guidelines for ICU (CCU) and all applicable VA design specifications, our design team determined that the floor plan area originally suggested does not address all of the requisite design criteria. Array has developed a floor plan that accommodates each of the required items. The expanded floor plan incorporates every design element necessary to ensure the completed ICU is an operationally efficient, staff and family friendly state-of-the art Unit. The cost of the comprehensively-designed ICU was kept within the budget parameters established by the VA.

The challenge of the roof addition required the project team to work with the existing reinforced structure. Steel columns and beams extended and form the two-story addition, while several overhangs beyond the existing footprint accommodate the floor plan. The solution was then clad in metal panels to give a contemporary appearance.

ICU

Photography: Julia ann o’hara

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Top: Patient Room

Bottom left: Kitchen

Bottom Middle: Charting station

Bottom Right: Nurse station

Photography: Julia ann o’hara

Page 47: Veterans Affairs

Top: Patient Room

Bottom left: Kitchen

Bottom Middle: Charting station

Bottom Right: Nurse station

Photography: Julia ann o’hara

Pittsburgh, Pennsylvania

Veterans Affairs Medical Center / ICU Overbuild

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Veterans Affairs Medical Center Emergency Department Wilkes-Barre, Pennsylvania

This project provides renovations in Building 1 for the expansion of the Emergency Department. The mission is to provide state-of-the-art, high quality treatment services for unscheduled services for veterans as walk-ins and ambulance arrivals as well as augmenting service needs. The project has been phased to permit the Emergency Department to remain operational throughout renovation. Renovation also includes the replacement of air handling units on the third floor and test fit studies for best possible locations of the Emergency Department.

The project includes phasing diagrams that helps the Emergency Department operate with as little phasing implications as possible. The multi-phasing’s key proposal is to allow for the renovation of an adjacent space, the Canteen, to occur prior to the renovation of the ED so that it will remain in operation. Various phases allow for changes during the Emergency Department’s operation with an attempt to never leave the Emergency Department smaller than the original size.

Top: Reception Bottom left: Nurse station

Bottom Right: Private ED Room Rendering: array architects

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Veterans Affairs Medical Center Oncology ClinicWilkes-Barre, Pennsylvania

above: Nurse station Below: Infusion Bays

Rendering: array architects

Array, as part of a SDVOSB team was awarded the contract for the Building 3 Oncology Clinic program. The mission was to provide larger treatment and waiting space as well as exam rooms, offices and support spaces as identified by the VA staff. The oncology program includes 12 infusion bays, one nurse station, three exam rooms for general oncology patients, one bone marrow exam room, public spaces, medication room, workrooms and a family zone. The waiting/reception has been enlarged and shared by the gastrointestinal and short procedure units.

The spaces provide an inviting, hospitable atmosphere for patients and families and lighting will be a key in establishing a beautiful environment through state-of-the-art light fixtures. Interior finishes are durable and clean and kept within the VA standards. Finishes are VA environmentally-friendly both in material and in life cycle maintenance. The interior demolition scope included mostly the removal of masonry partitions, demolition of existing ceilings and finishes.

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Veterans Affairs Medical Center Community Living Center Martinsburg, West Virginia

VISN 5Va Capitol healthcare Network

The first phase of this project is the performance of a feasibility study to determine the most appropriate site location for the placement of the Community living Center. The team provided a detailed construction cost estimates and a detailed construction schedule during this phase.

our partner is providing Programming and Planning and brings national expertise in Va ClC design. array is providing architecture and Interior Design and brings their four decades of dedicated healthcare experience.

The design includes the application of the Va standards officially referred to as the ClC 106. all aspects of the design are in full compliance with evidence-based healthcare design following the Planetree philosophy and its core components of healing design.

Exterior Rendering: array architects

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“Environments have the power to set our expectations, lift our spirits and inspire hope. This is what motivates me to create spaces which mitigate the challenges faced by all who enter a healthcare facility.”

Patricia D. Malick, AAHID, EDAC, Lean Green BeltPrincipal and Practice leader, Interior Design

Healing Environments

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VISN 6Va Mid-atlantic healthcare Network

Veterans Affairs Medical Center Outpatient Center Greenville, North Carolina

Front Entrance Photography: Jeffrey Totaro

Collaborating with the developer on this lease-back project for the Federal government, sustainability is incorporated into the overall design as a means to improve the overall building environment and performance while respecting the construction project budget.

Other sustainable and LEED compliant features in the building have overall benefits to the environment including pollution and landfill reduction, optimized energy consumption, water use reduction, and recycled and regional materials use. Innovative design features include mercury elimination, low emitting furnishings, green cleaning practices, and green education programs. This facility is LEED Silver certified.

Interior finishes reflect the facility’s mission and patient profile, using evidence-based design metrics to develop a supportive interior environment that is conducive to healing the body & mind, promotes staff productivity & performance, expresses high quality design and is respectful of public monies. Information on needs and the patient population profile, including mental health requirements, were gathered at user group meetings and were used to inform the design direction and selection of finishes during the design process.

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Top left: lobby

Top Right: Monumental stair

Bottom left: Reception

Bottom Middle: MRI

Bottom Right: Check-In

Photography: Tze Chen

Greenville, NC

Veterans Affairs Medical Center / Outpatient Center

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Top left: Dining

Top Right: Infusion

Middle left: Prep/Recovery

Middle Right: Waiting

Bottom left: Conference Room

Bottom Right: Exam Room

Photography: Tze Chen

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Greenville, NC

Veterans Affairs Medical Center / Outpatient Center

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left: healing Gardens

Top Right: Exterior

Bottom Right: Front Entrance

Photography: Tze Chen

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Greenville, NC

Veterans Affairs Medical Center / Outpatient Center

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