veterans administration mobile resource application

12
MARC PATLA IRMA MILLIRONS JOSHUA PIERRE EMANUEL JOHNSON 12 NOVEMBER 2016 Veterans Administration Mobile Resource Application

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Page 1: Veterans Administration Mobile Resource Application

MARC PATLAIRMA MILLIRONSJOSHUA PIERREEMANUEL JOHNSON12 NOVEMBER 2016

Veterans Administration Mobile Resource

Application

Page 2: Veterans Administration Mobile Resource Application

Overview

IntroductionWork Breakdown Structure (WBS) and ScopeSchedule and BudgetHuman Resources Communication PlanQuality RequirementsRisk ManagementProcurementWrap Up

Page 3: Veterans Administration Mobile Resource Application

Introduction

Currently service members do not have a fast efficient way to connect with Veteran Service Organizations.

A mobile phone application is a modern, technical, and convenient solution for veterans to connect to such organizations.

Such a solution can get more benefits to more veterans and do it quicker and easier.

Page 4: Veterans Administration Mobile Resource Application

This project will create a mobile application to connect service members to service organizations. This work effort will be a pilot to confirm market acceptance.

The focus will be on assisting service members with educational, housing and employment opportunities.

The application will be free and allow service members to access this information anywhere on the globe.

Veterans Administration Mobile Resource Application

Page 5: Veterans Administration Mobile Resource Application

Work Breakdown Structure / Scope

In scopeVeteran friendly mobile application (Release 1)Education, Housing & EmploymentIOS and Android Platforms

Out of scopeOfferings in other areas outside of Education, Housing & EmploymentWeb platformAny data source requiring fees

Page 6: Veterans Administration Mobile Resource Application

Veterans Mobile App to SuccessSchedule and Budget update

Blue Elephants Team

DesignHigh levelLow level

iOS platform

Android platform

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

Analysis

Development

Testing

Rollout

AnalysisRequirements

Project management

Early Life Support

Raw estimate: $114KContingency (10%): $12KManagement Reserve (10%) $12KTotal estimate: $138K

Estimated schedule: 21 weeks

Key ActivitiesKey messages

Week #

$4K

$22K

$4K

$16K

$16K

$12K

$4K

$16K

$16K

$16K

Page 7: Veterans Administration Mobile Resource Application

Human Resource Requirements

Roll Analysis Design Development Testing Roll-Out PM

Purple PMT

2 people x 10 days

1 person x 40 days

3 people x 10 days

3 people x 10 days

3 people x 5 days

4 people x 21 weeks

VA SME 1 person x 5 days

1 person x 10 days

--2 people x 20 days

2 people x 5 days

1 person x 4 weeks

Testers -- -- --10 people x 20 days

-- --

Developer

1 person x 10 days

4 people x 40 days

3 people x 30 days

2 people x 20 days

2 people x 5 days

1 person x 40 days

Focus Group

10 people x 10 days

-- --10 People x 20days

-- --

VSO’s 1 person x 5 days

3 people x 5 days

1 person x 10 days

1 person x 10 days

3 people x 1 day --

ED Org’s 1 person x 5 days

3 people x 5 days

1 person x 10 days

1 person x 10 days

3 people x 1 day --

VSOs – Veterans Service Organizations | ED Org’s – Educational Organizations

Page 8: Veterans Administration Mobile Resource Application

Communication Plan

Deliverable Recipients Delivery Method Schedule Owner

Project Info Purple PMTGoogle Docs PMT F2FConference Call

As Required Project Manager

Status Reports PMTSponsor

Conference Call Weekly Project

ManagerBudget Updates

PMTSponsor

Google DocsF2F At Gate Review Project

Manager

Schedule Sponsor, PMT, Developer,

Conference Call As Required Project

Manager

Kick Off Meeting Sponsor F2F One time Project

Manager

Rollout Announcement

Active Service Members & Veterans

Email; App Stores; Advertising

One time Project Manager

Page 9: Veterans Administration Mobile Resource Application

Quality Requirements

Initial survey with focus group of service members to guide development of Application

Close work with developers during design phaseBeta testing and design review of AppRetest with participants from initial surveyPost launch support from Purple Elephant TeamPositive communication throughout the project

Page 10: Veterans Administration Mobile Resource Application

Risk Management

HM 2L 1 3

L M H

Risk Item Prob Impact Mitigation Plan Mitigation Cost

Owner

Failure to keep developers designers and project staff

L M Replace $4K Project Manager

Demand for another platform to be developed

L L Only iOS and Android None Project Manager

Failure to get enough people and organizations to participate

L M Increase advertising, in-person kiosk at various locations

None VA Lead

Product does not launch on time

M H extend schedule $16K Project Manager

Not enough exposure of app L M Add Social media manager

$4K TBD 3rd Party

Data source changes not communicated to our team

M H Regular communication with source providers

$50K TBD 3rd Party

Prob

abili

ty

Impact

Note:Number of risk items in each risk area

Page 11: Veterans Administration Mobile Resource Application

Procurement

Legend: Milestone

• We choose apple and android because the are the two largest phone software companies on the market.

• When it comes to the focus groups the quality of participant is extremely important. Their feedback will be essential to the final product.

• Having phone purchased and in the has on the user in the testing phase.

• Potentially not finding the type of user that will ultimately use the app. Test group not sticking around through the testing phase.

Page 12: Veterans Administration Mobile Resource Application

Wrap Up

The proposed App will bridge a gap between veteran service organizations and service members

Project duration will be 21 weeksProject budget will be $138,000Proactive communication between stakeholders

will help mitigate risk and ensure quality resultsIs the Veterans Administration ready to go

mobile with their Android or IOS?