Vendors.com - Agenda The 5 W’s and the H Vendor Lost Sales Vendor Lead Time System Break Vendor Item Reference List (VIRL) S.M.A.R.T Quick Response Score Card Vendor Report Card ASN Compliance Questions?

Vendors.com – 5 W’s and the H

WHAT?

WHO?

WHEN?

WHERE?

WHY?

HOW?

Vendors.com

WHAT? One of ACE’s most thorough databases,

offering several electronic tools.

A comprehensive communication vehicle (I.e news within Ace, department information, forms and files, programs, news, Ace Hardware web site, E-Tools, retailer store lists, web connect, credit authorization, tool box.

Vendors.com

WHO?

Vendors.com

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20,000

40,000

60,000

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140,000

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200120022003

Monthly Hits

Vendors.com WHEN?

Introduced to our vendor community in June, 2000.

Evolutionary database: many new systems/tools available since its introduction (I.e. SMART, Vendor Report Card, VIRL, Promo Planning)

WHERE? Web based application: www.acehardware-

vendors.com

Vendors.com - Security1. Enter your firewall ID and Password

(case sensitive)2. Enter your toolbox ID and Password

(case sensitive)

Vendors.com

WHY? Drive Sales

Savings – Drive Down Unneeded Costs

Identify Trends

Helps to ensure Vendor and ACE have aligned information

Continuously improve upon the supply chain process

Vendors.com

How???

What is the definition of “lost sales”? How are lost sales calculated? What are my screen options?

What are some key terms within this screen? How should I analyze lost sales? What are the benefits and expectations of lost

sales?

Lost sales--What to discuss

What is the definition of “lost sales”?

When a Retail Support Center (RSC) is unable to fill a retailer’s order for a particular item

Lost sales affect all phases of the supply chain

Ace updates, tracks, and formulates a percentage of lost sales on a daily basis

How are Lost Sales calculated?

Total amount demanded by all retailers minus the total demand not filled by inventory within the past seven days

Calculated in dollars, units, and eaches

Direct effect on service, represented by

service level percentage

What are my screen options? Seven main lost sales screens

RSC List for an Item Store Demand and Sales Stock Status Item Forecast and Promotional Data Bulletin Information Move Tag Information Aggregate Forecast

RSC List for an Item Basic Lost Sales Screen

Supplies information for all RSCs

Allows comparison among all warehouses to help detect possible shipping issues

LOST—Units or dollars lost (last 7 days) DEMAND—Units or dollars demanded (last 7

days) INV—Units currently in stock SDUE—On order BBO—Bulletin back order

Retailer sign-up for promoted items MVT—Movetags

Product is at RSC but not in inventory

RSC List for an Item--Key Terms

RSC List for an Item--Key Terms ODP—Overdue Purchase Order

PO is past its expected arrival date GTF—Greater than Forecast

Current demand is greater than TRIM (buying system) monthly forecast

ADV—Advertised item during current month MTG QTY—Quantity of movetag in RSC DAYS OUT—Days out-of–stock

RSC List for an Item--Key Terms

$U (Dollar and Unit Value) “At the end of each quarter, we establish unit and

dollar sales class for every sku per RSC on the basis of last 12 months sales”

A=Top 10% B=10%-25% C=25%-50% D=Remaining 50%, other than X X=Less than $75 sold in last 12 months, Less than 15

units sold in last 12 months Example: CB

Dollar class C=25%-50% Unit class B=10%-25%

Store Demand and Sales Allows user to view item demand by store for

each RSC

Information sorted by Demand or Order Date Then Demand

Key Terms Demand (each)—total quantity demanded by dealer

store Sales (each)—total quantity sent to store from RSC

Stock Status Allows vendor to view purchase order line

status associated with item

Useful for spotting backorder issues or receipt issues at an RSC

Lists item by RSC

Stock Status-Key Terms FILL DC—The original order RSC, focuses on

full case to break case warehouses FC Inv—Inventory currently in future change

status FC SDUE—Item quantity on order in future

change status RESQ—Reserve Quantity ALT STK—Alternate stock item

Substitute for backordered items ALLOC—Allocation; order limit per retailer

Item Forecast and Promotional Data Displays following data:

Item demand—past two years plus current year Item forecast—weighted average of previous years’

information

Includes regular demand and bulletin demand

Demand reflected in eaches

Lists item information for particular RSC

Item Forecast--Key Terms LT Days—Lead time input in buying system

LT Variance—Lead time input vs. lead time actual

MADP—Mean Absolute Deviation Percentage Describes reliability in demand versus forecast Stable range is .01-.25 Higher than .55 considered ‘lumpy’

QTY HELD—Promotional hold quantity

Bulletin Information Retailer sign-up for promoted items

Merchandise promised by Ace to retail stores

Lists store and bulletin quantity by RSC

Key terms EARLY SHIP—Earliest date RSC will ship item to retail

store PROMISE DATE—The date a retailer is promised to

receive a bulletin order

Move Tag Information This screen shows the location of merchandise

in its selected warehouse

Key Terms Serial Number—used by RSC to accept order Move tag status—provides location within RSC

STAGED—Put away NO POST—On shipping dock, not put away PRINTED—Movetag has been printed at RSC, will soon be

attached with product and binned BARCODE—Issue with barcode on item, made manually

at RSC

Aggregate Forecast Provides a lump-sum forecast of all

warehouses for one item Different than ‘projected purchases report’

Vendor can see seasonal trends and boost production to prevent backorders

Contains stock and bulletin information for last two years plus current year

Promoted months appear in yellow

How should I analyze lost sales?

Items in RSC List for an Item screen listed by RSC

Focus on these columns to address critical issues

LOST—Item sales lost (top outs, dollars lost) SDUE—On order quantity ODP—Orders past ETA date DAYS OUT—Days out of stock

Identifying outs that should not be occurring and take action

How should I analyze lost sales?

Pent-up demand occurs when an item is out of stock more than a week

A retailer who didn’t receive an item ordered the first week will re-order the next week

A normal week’s demand becomes exaggerated Necessary to have more product available than

demand to cover pent-up demand

Benefits Focus on opportunities with most impact to service Quick reference guide to item demand, purchase

order arrival, and backorder issues

Expectations Below service goal--Review daily At or above service goal--Review at least twice/week

What are the benefits andexpectations of lost sales?

Lead TimeLead Time What is Lead Time? What is Lead Time Variance? Where do you go on Vendors.com to view

your Lead Time? What are the components of Lead Time? How does Lead Time/Lead Time Variance

effect the ordering of product? Why do you need an accurate Lead Time? What are the benefits of analyzing Lead

Time? What does Ace ask of its vendors?

What is Lead Time?What is Lead Time?Lead Time is the total amount of time it takes a purchase order to move through the supply chain. The monitoring of time begins after an order is “cut”/placed at ACE, and ends once the entire purchase order is put to stock at the the retail support center.

What is Lead Time What is Lead Time Variance?Variance?Lead Time Variance, expressed as a percent, is a way to measure how consistent a supply chain’s lead time actually is. If the variance is high, then some part(s) of the supply chain are less consistent in actually meeting their stated lead time.

Example:Current stated lead time is 10 days.Lead time variance is 50%.Ace will receive product anywhere between 5 and 15 days of placing an order.

The components of lead time..Summary The components of lead time..Summary ScreenScreen

Average PO acknowledgement daysAverage PO acknowledgement days – The number of days it takes the vendor to acknowledge/receive a purchase order.

Average ASN DaysAverage ASN Days – Average number of days it takes the vendor to ship, or generate an ASN for a purchase order.

Average Transit DaysAverage Transit Days – Average number of days it takes the purchase order to arrive and be checked in at the RSC. (The time starts to calculate once the ASN is generated and stops calculating once the order is checked in at the RSC)

Components of lead time cont….Components of lead time cont….

Average Net Receipt Days Average Net Receipt Days – Average number of days it takes the RSC to check in an order and get it completely put to stock. The number of days will continue to accumulate until the ENTIRE order is put to stock.

Average Lead Time TotalAverage Lead Time Total – The sum of the totals that are listed above make up the average lead time total.

Average Lead Time VarianceAverage Lead Time Variance – The difference between the current lead time and the average lead time. A negative number here is GOOD.

Components of lead time..Detail Components of lead time..Detail ScreenScreen

PO#PO# - Displays the purchase order numbers that were received by the vendor during the selected time frame.

PO DatePO Date – Displays the date the purchase order was placed from ACE.

PO Acknowledgement DatePO Acknowledgement Date – The date the order was received by the vendor

PO Acknowledgement DaysPO Acknowledgement Days – The number of days it takes a vendor to receive a purchase order.

ASN DateASN Date – The date the purchase order was shipped.

Components of lead time Components of lead time cont…cont…

ASN DaysASN Days – Average number of days it takes the vendor to ship, or generate an ASN for a purchase order.

Receipt DateReceipt Date – The date the purchase order was received by the RSC.

Transit DaysTransit Days – The average number of days it takes an order to arrive and be checked in at the RSC.

Put Away DatePut Away Date – The date the purchase order was put to stock.

Components of lead time Components of lead time cont…cont…

Net Receipt DaysNet Receipt Days – The number of days it takes the RSC to put the purchase order to stock

Lead Time TotalLead Time Total – The sum of the totals that are listed above make up the average lead time total

Lead Time VarianceLead Time Variance – The difference between the current lead time and the average lead time expressed as a percent

CarrierCarrier – The carrier that delivered the purchase order to the RSC

City of OriginCity of Origin – The city that the purchase order was shipped from

State of OriginState of Origin – The state that the purchase order was shipped from

How do I extract this data?How do I extract this data?

1. Click on the download button2. A message box will appear telling

you exactly where the information will be downloaded

3. Find the downloaded file and open it in excel

How does lead time effect How does lead time effect the order process?the order process?

Background of Ace Hardware’s replenishment system OPA OPA – Order Policy Analysis

Service level goals, cost of items, lead time/ lead time variance, and item forecasts

By running an OPA our replenishment system is determining what the most profitable order cycle should be

Lead time’s effects cont…Lead time’s effects cont… The greater the lead time variance

the shorter the order cycle (time between orders) will end up being

Creating shorter order cycles results in more safety stock being carried

Why do you need an Why do you need an accurate lead time?accurate lead time?

Lead time variance will be close to ZERO!

A more accurate order policy analysis

A reduction in the amount of safety stock that ACE carries

ACE will only order what it needs to meet demand instead of trying to meet a vendors erratic lead time

MAXIMIZE INVENTORY TURNOVER

Benefits of analyzing lead Benefits of analyzing lead timetime

Allows you to get to the root cause of a lead time issue Identify those RSC’s that have longer

than normal lead times Saves you time

Identify the stage(s) in the order cycle where lead time issues may arise

What does ACE ask of its What does ACE ask of its vendors?vendors?

Monitor your detailed lead time very closely Obtain a projections report from your

respective analyst Analyze how you are shipping your product

Are you using preferred carriers? Are you or should you be shipping through the

cross-dock?

COMMUNICATECOMMUNICATECOMMUNICATECOMMUNICATE

COMMUNICATECOMMUNICATE

Vendor Item Reference List - Summary

Provides listing of items stocked in ace retail support centers

Various vendor / item information provided: Examples: ace #, mfr #, centralization network, case pack, item cost, UPC code

Multi-functional system: navigation panes, point and click functionality, zoom in, hand tool, find

Reviewed by vendor at least on a semi-annual basis

Identifies case pack, case weight, item cost discrepancies

Identifies price structure

Identifies where we stock merchandise

Vendor Item Reference List - Summary

Why You Should Use the VIRL Correct Manufacture Numbers

Is Ace ordering the correct item? Price Discrepancies

Monitor price of items to ensure they are correct

Correct Case Packs and Weight Accurate ordering information Will help with ASN compliance

S.M.A.R.T. Summary of topics covered

Main menu selections Category Summary Analyzing and updating your options

under category summary What we expect of you

WHAT IS IT?

A supply chain management system which allows the user the ability to access and or update Purchase order information SKU information Projected sales losses

S.M.A.R.T. MAIN MENU Enables the user the ability to Selections you will have access to

RSC(retail support center) PO NUMBER PO DATE UPC CODE MFR NUMBER

Selections not available PLANNER ANALYST BUYER GIS ACE NUMBER

Category summary screen

Accessing From the S.M.A.R.T ‘main selection’

page click ‘process’ Double clicking the topics under

category summary will bring up a complete listing

Simplicity and ease of access Allows the user the ability to easily

access entire listing which need regular monitoring and updating

Selections available under Category Summary

Double clicking on any of categories below will bring up an entire listing ALL OPEN PURCHASE ORDERS – Complete listing of all PO’S both

partially received and fully open. PAST DUE ORDER – Listing of orders both partial and complete

which are past there expected arrival date(I.E. lead time setup on our system)

UNAKNOWLEDGED EPO’S – Orders which lack electronic confirmation of receipt(E.D.I terms 997)

PARTIAL SHIPMENTS(ASN) – Vendor acknowledgement that less than complete shipment was sent against a specific line item

PARTIAL RECEIPTS – Vendor acknowledges full shipment of a specific line item however only a portion of the product on order was received

OVERSHIPMENTS – Product is received in excess of what was on order

NEW SKUS – Product which has been Active on the Ace system system for less than 6 months

Selections under category summary(cont.) PROJECTED OUT SKUS – Product which is estimated to be out of

stock over the next seven days based on current inventory and the greater of prior weeks usage or the Ace forecast (organized from greatest # of projected outs to least #)

CLOSEOUT ITEMS WITH ON ORDER – Listing of product which has been discontinued at either the vendor or buyer level but continues to have PO’s outstanding with the product on order(Analyst responsibility)

FUTURE CHANGE ITEMS TO FLIP – Product which has zero inventory and zero on order related to old product and is now ready to move to a new product which may be supplied by a different Mfg or have different product features(Analyst responsibility)

PROJECTED OUT PROMOTED SKU’S – Listing of product which is or will be(up to three months in advance) on promotion. Gives the user same information as ‘PROJECTED OUT SKU’S’ but isolates the info to promotional items

Analyzing and updating category summary topic ‘ALL OPEN PURCHASE ORDERS’

Column headings within ‘all open purchase orders’ which need clarification

EXPECTED ARRIVAL DATE - Date at which product is expected to have been received and put to stock at the Ace warehouse

DATING – Extension of the payment date above and beyond normal agreed upon terms usually given to special buys such as promotions and show bulletins

LINES ORIG -# of lines on the Total PO LINES OPEN - # of lines which have not been received complete at warehouse VALUE ORIG AND VALUE OPEN – Same as above but in terms of $ $ % COMP – Percentage of the total PO in dollars that has been received by ACE WGT ORIG and WGT OPEN – same as above only in terms of LBS.

Accessing and updating PO’s under ‘ALL OPEN PURCHASE ORDER’

Double clicking on the PO# will bring up entire PO open giving more detailed information and the ability to update

Column headings within PO line item listing screen that need clarification

MFR SHIP DATE – Date Inventory Analyst(ACE) loaded to – Date Inventory Analyst(ACE) loaded to notify vendor of expected ship date or date vendor notify vendor of expected ship date or date vendor acknowledges the shipment of product via ASNacknowledges the shipment of product via ASN

QTY SHIP – Amount of product vendor acknowledges(via ASN) shipping against a specific line

EAD – Estimated arrival date of product based on lead times loaded into the ACE system

SHIP COMMENTS – PO shipment updating column (will elaborate further on the process in the coming slides)

Updating PO’S under ‘ALL OPEN PURCHASE ORDERS’

THE PROCESS(once in the PO line item listing screen)

1. Check the first line on the line item listing screen(row is blank)

2. Click on ‘select all’ at the bottom left side of screen1. Note, If backorders exist deselect those lines on left side (will

need separate updating)2. Note, system will only allow you to update 75 lines at a

time(per PO). In order to update the most important lines it is recommended that you organize the PO from greatest qty ordered to least qty ordered and press ‘SELECT 75’

3. Scroll over to the ship comments section and add comments to the top line(I.e blank row)

4. Click on ‘Change’

PROPER UPDATING OF SHIP COMMENTS

1 PHASE VS. 2 PHASE UPDATING 1 PHASE UPDATING – Used when

Vendor ships product in truck load quantities directly to ACE warehouse based on appt date and time provided by the ACE warehouse receiving department

Update example – Appt set for 2/6/03 @ 4:00 p.m. 2 PHASE UPDATING –Used in all other shipping situations

1st phase – Vendor updates any PO line that will not ship within 5 working days of PO receipt(I.e backorders)

Update example(Product Backordered) – B/O shipping 4/13/03 via FED EX

2nd phase – Vendor sends an ASN via E.D.I. detailing ship date, carrier, and PRO#

Update example –P#:511-581836-4 SH:4/13/2003-Roadway

PROPER UPDATING OF SHIP COMMENTSCONT.

How often should I update? 1 phase updating

Should be complete within 3 working days of PO receipt

2 phase updating 1st phase of updating should be done

within 3 working days of PO receipt 2nd phase of updating should be done

within 5 working days of PO receipt

Analyzing ‘PAST DUE ORDERS’ Past due orders generally are only be composed of

product that is on backorder. If PO is still complete(I.E. # of lines open= # of

lines on original. The Vendor needs to confirm receipt.

If you determine that the PO was not received. Contact your inventory analyst at ACE to make sure that you still have authorization to ship it

If PO is partially complete(I.E. some product has been received). You need to determine whether product not listed as being on backorder has shipped and or is acceptable to ship by checking with your analyst.

Analyzing PARTIAL RECEIPTS, PARTIAL SHIPMENTS, AND OVERSHIPMENTS

Reasons for discrepancy between what we order and what we receive. Information on ACE VIRL does not coincide

with Vendor Information Check Case pack qty’s/ Vendor Order Multiples Contact the Inventory Analyst at ACE if

discrepancies exist If ACE VIRL is correct

Is product on Backorder? Was there a picking error at the Vendor Level?

Analyzing ‘PROJECTED OUTS’ Column headings within ‘SKU DETAIL’ screen

that need clarification 7 DAYS PROJ DMD/ demand next 7 days=greater of last

7 day demand or forecast 7 DAYS PROJ OUT QTY = estimated # of unit hits over

next 7 days based on greater of prior weeks demand or forecast and current inventory

DAYS OF INV – estimated inventory in days based on the greater of average daily demand over the last 7 days or forecast and current inventory

DAYS TO NEXT REC – expected # of days until inventory is replenished. Based on Lead times loaded in system

Analyzing ‘PROJECTED OUTS’CONT.

Focus your efforts on the first 2 pages of projected outs.

Under the first column in the ‘SKU DETAIL’ screen are you finding the same RSC letter code appearing again and again?

If so, ensure that the PO’s associated with this letter code are given priority(I.e shipped out before all other PO’s)

Under the second column heading in the ‘SKU DETAIL’ screen are you finding the same ace # appearing again and again

If so, ensure that qty’s on order for this specific ACE# are shipped out ASAP.

EXPECTATIONS OF YOU How often are we expecting you to access the smart system?

If at or above your unit service level objective(found in lost sales) you should be looking at the system twice a week on Mondays and Wednesdays

If below your unit service objective you should be looking at the system everyday MON-FRI

How often should the vendor access the various selections under ‘CATEGORY SUMMARY’

‘ALL OPEN PURCHASE ORDERS’ – Every time you access S.M.A.R.T Vendor will need to ensure that PO’s are updated

‘PAST DUE ORDERS’- Every time you access S.M.A.R.T Vendor will need to confirm receipt

‘PARTIAL RECEIPTS’, ‘PARTIAL SHIPMENTS’,’OVERSHIPMENTS’- Once every 2 weeks ‘PROJECTED OUTS’ –Every time you access S.M.A.R.T

Vendor will need to ensure that PO’s or individual SKU’s on first 2 pages have shipped or are shipping ASAP

Are we on the same page and focusing toward the same goal?

$$$$$$$

Customer Service (vendor) or Rep

Agency

E.D.I Administrator Production Inventory Control Logistics

Quick response scorecard

Promotes the efficient check-in of product

Score based on 13 separate but equally weighed categories(will elaborate)

Passing score 98% or better

Scorecard categories Pallet quality-40”x48” preferred size/Hardwood

construction/should fit the size of the product Sort & Segregate-Same sku’s should be shipped together

within and among the pallets Shrink Wrap used-Palletized product needs to be

adequately protected/recommended that you cap off pallet ‘Do not break shrink wrap’ label being used-helps to

identify shipments that may have been tampered with Identify mixed cartons-boxes containing different sku’s

need to be identified with box contents including MFR#’s and Qty’s

Pallet contents identified-Each pallet shipped should have an attached placard detailing MFR#’s and Qty’s held within

Scorecard categories cont. Pallet contents identified-Pallets should be numbered and

contents of each should be identified using a packing list Attached packing list to freight-Partner should use a self

adhesive pouch containing packing list Compliance form attached-should be placed in high

visibility envelope attached to pallet#1 of shipment. Second packing list attached-either included in Bill of

Lading or provided via EDI(ASN) Said to contain terminology-identifies the # of pallets and

cartons contained in each pallet Preferred carriers being used-refer to routing guide. Note,

for each occurrence of incompliance a $75 charge is applied

Pallet height restrictions-mixed item skids not to exceed 60” and single item skids not to exceed 42”

Provides information by RSC and corporate

Downloadable into an Excel file

Point and click functionality

Facilitates access to key information

Vendor Report Card - Summary

Vendor Report Card - Summary Month end report

Lists key supply chain inventory variables: $ sales, $ inventory, $ still due (s/d), turnover, unit service, dollar service, closeout dollars

Captures 24 – 36 months worth of historical data

Report Card System updated first day of each month

Vendor Report Card - Summary Report card should be reviewed at least at the

beginning of each month

Identifies Industry Trends

Communication and analysis tool used to incrementally improve upon supply chain performance

Assists your company to allocate resources in the right areas at the right time

Analyzing the Report Card Most Recent Year on Top YTD- Total sales from January to current month SALES- Total $ sales for the month INV- Total $ Inventory in all RSCs TURNS- Turn level for each month U/SRV- Unit Service level for the month $/SRV- Dollar Service for the month X-OUT- Total amount of $ closeouts in all RSCs

ASN Compliance

WHAT IS IT?

A system to communicate ASN discrepancies to our vendors

Aids in receiving your products accurately and efficiently into Ace’s warehouses

ASN Compliance Totals Screen• Week Ending- weeks are Monday-Sunday• Total ASN- # of ASNs received in the week• Total ASNs with Errors- # of ASNs that do

not meet compliance requirements• Total Header Errors- Non-compliant header

errors• Total Detail Errors- Non-compliant detail

line errors (each line can have more than one detailed error)

Choices• Weekly Summary – View summary of ASN

compliance errors received for the selected week. (Must select a date first.)

• View Errors – View purchase order compliance errors for the selected week (must select a date first).

• Vendor Notes – Documented correspondence of specific ASN issues.

• Sort – Sort by up to three columns.• Print – Prints document to your printer.• Export – Download to EXCEL

Viewing Errors

• Highlight the week you want• Click View Errors

• White rows- related to header errors only. There is no additional information behind these rows.

• Highlighted rows- have detail information associated with it.

Non-Compliance Errors

Fields: • PO Number – Purchase order number PRO

Number – Carrier’s invoice number. Ship date – Vendor specified ship date.

• Date Received – date the ASN was processed at Ace.

• SCAC code – carrier’s identifier code.• Carrier name –carrier’s name.• Error description - non-compliance error

definition.

Viewing Detailed Errors

• Select a line• Click Detailed Errors• Scroll over to the Error Description

This will show the specific non-compliance error definition

ASN Compliance Summary

• A method to ensure accurate ASNs• Aids in the supply chain process• Any issues should be brought to your

inventory analyst• Problems can be corrected for future

ASNs

Vendors.com

“ The ability to effectively control costs and collaborate effectively across the supply chain is rapidly emerging as the primary source of competitive differentiation within nearly every industry.”

- Alan Greenspan

Vendors.com

THANK YOU!

Correct Incorrect

2. Shipment Sorted and Segregated.2. Shipment Sorted and Segregated. Same SKUs to be Kept Together Within & Among the Pallets.

MIXED CARTON MFG# QTY 123-00 10 456-00 15 789-00 5

5. Identify Mixed Cartons5. Identify Mixed Cartons

List Manufacturer’s Number & Quantity.

# 1 # 3# 2

6. Pallet Contents Identified6. Pallet Contents IdentifiedB) Describe Item Location on Packing List.

PACKING LISTTO: Ace Hardware FROM: Vendor Corporation

9801 East Valley Road 456 Quality DrivePrescott Valley, AZ 86314 Consumer, ME 54321-0000

MFG# DESCRIPTION QTY LOCATION

123-00 Red Deluxe Widgets 3000 #1456-00 Blue Deluxe Widgets 2000 #3789-00 Green Deluxe Widgets 1000 #2555-00 Gold Standard Widgets 500 #2212-00 White Standard Widgets 50 #3

10. Bill of Lading Presented in STC Terminology10. Bill of Lading Presented in STC Terminology

“X Pallets Said To Contain X Cartons”

Ace Preferred Carrier DELIVERY RECEIPT PRO NUMBER

EQUIP. NUMBER: 00-98765 DATE: 4/8/98 PO# A12345X 123 - 456789 - 00

CONSIGNEE SHIPPERAce Hardware Vendor Corporation9801 East Valley Road 456 Quality DrivePrescott Valley, AZ 86314 Consumer, ME 54321-0000# PCS. HM DESCRIPTION WEIGHT RATE TOTAL CHARGES

5 PALLET SAID TO CONTAIN 2200 8.51 187.22100 CARTONS OF WIDGETS.

1 ENVELOPE 1

ATTD: PACKING LIST

SHRINK WRAP INTACT? YES / NO DRIVER:RECEIVED PIECES IN GOOD CONDITION BY: DATE: