velocity - a special invitation to join us - miami
TRANSCRIPT
W W W . V E L O C I T Y A P P . C O M
A SPECIAL INVITATIONW E A R E C U R A T O R S O F L I F E ’ S B E S T . W E B E L I E V E T H A T L I F E I S B E S T
L I V E D T H R O U G H E X T R A O R D I N A R Y E X P E R I E N C E S . J O I N U S , A N D B E A
P A R T O F V E L O C I T Y .
V E L O C I T Y E N A B L E S P R E M I U M G U E S T S F R O M A R O U N D T H E W O R L D T O
D I S C O V E R Y O U R R E S T A U R A N T , R E S E R V E A T A B L E A N D S E T T L E T H E
C H E C K I N S T A N T L Y .
A S T H E O N L Y P L A T F O R M I N T H E W O R L D T H A T C O N N E C T S R E A L - T I M E
R E S E R V A T I O N S W I T H S E A M L E S S P A Y M E N T S , W E C A N I D E N T I F Y T H E
P R E M I U M C U S T O M E R , A N D H E L P I N C R E A S E Y O U R R E V E N U E .
W E A R E T H E W O R L D ’ S P R E M I U M D I G I T A L H O S P I T A L I T Y E C O S Y S T E M ,
W I T H O V E R 1 , 0 0 0 R E S T A U R A N T P A R T N E R S - I N C L U D I N G 8 0 M I C H E L I N
S T A R S - S P A N N I N G L O N D O N , N E W Y O R K , L O S A N G E L E S , S A N
F R A N C I S C O , M I A M I , T O R O N T O A N D M O N T R E A L . W E T R A V E L W I T H O U R
G U E S T S , A N D O F F E R A C U L T U R E D C U R A T I O N O F T H E W O R L D ’ S B E S T
D I N I N G .
Velocity diners are international tastemakers that on average spend 14% more than the
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and spend 7x the average check size.
We invest and partner with our restaurants to help create unique and memorable events and
experiences for your customers.
We leverage our partnerships with the likes of Wall Street Journal, Samsung, Ferrari and
Rolls-Royce, to drive those premium experiences.
We empower you with CRM data and analytics that help give you better insight into who your
customers are, to further elevate their hospitality experience.
OUR PARTNERS DELIVER ON THREE CORE GUEST EXPERIENCE PILLARS:
Expertise: An unwavering dedication to being the best at their craft. This unites our network
of hospitality partners. It is this promise that enables us to deliver extraordinary experiences
worth having.
Quality: &WTZSI�YMJ�\TWQI��FSI�QTHFQQ^��\J�HZWFYJ�TSQ^�YMJ�ąSJXY�FX�J[FQZFYJI��G^�FRGNFSHJ�
and atmosphere, culinary craft, service and uniqueness.
Convenience: Our customers are well-networked, well-traveled individuals that continually
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even the most committed jetsetter.
RULE THE RESTAURANT WORLD WITH VELOCITY.”
W W W . V E L O C I T Y A P P . C O M
RESERVATIONST O D A T E , V E L O C I T Y H A S P A R T N E R E D W I T H O V E R 1 , 0 0 0 O F T H E W O R L D ’ S
B E S T R E S T A U R A N T S - I N C L U D I N G 8 0 M I C H E L I N S T A R S .
V I A A D I R E C T A N D P R E M I U M C H A N N E L , V E L O C I T Y H E L P S
R E S T A U R A N T S F I L L T H E I R C A P A C I T Y W I T H H I G H V A L U E D I N E R S T H A T
A R E P R O V E N T O S P E N D M O R E , A N D D R I V E M O R E P R O F I T T O T H E
V E N U E ’ S B O T T O M L I N E .
D I N E R S C A N A C C E S S L A S T - M I N U T E B O O K I N G S O R B O O K U P T O
7 D A Y S I N A D V A N C E .
W H I L S T E X I S T I N G R E S E R V A T I O N P L A T F O R M S A R E D E S I G N E D
P R I M A R I L Y F O R D I N E R S , V E L O C I T Y ’ S G O A L I S T O W O R K C L O S E L Y
W I T H T H E B E S T R E S T A U R A N T ’ S A R O U N D T H E W O R L D , A N D H E L P
T H E M T O E N H A N C E T H E I R P R O F I T A B I L I T Y T H R O U G H A S I M P L E
A N D E A S Y - T O - U S E P L A T F O R M .
W E P R I D E O U R S E L V E S O N D E L I V E R I N G T A N G I B L E V A L U E T O O U R
R E S T A U R A N T P A R T N E R S .
Easy to use:�*FXNQ^�RFWP�FSI�ąQQ�QFXY�RNSZYJ�TUJSNSLX�[NF�TZW�XQJJP�FSI�JFX^�YT�ZXJ�XTKY\FWJ��
which is accessible from any device (iPhone, iPad or computer).
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cancellations and no-shows that you’ve already paid for in labour and food costs.
No commitment and no risk: With Velocity, there are no set-up fees or hidden costs. You pay
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To help diners make an easy and informed decision, we show only restaurants that have
availability. All it takes for users is 3 taps, and then they will receive their instant booking
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W W W . V E L O C I T Y A P P . C O M
EFFORTLESS PAYMENTSW I T H V E L O C I T Y , G U E S T S A R E A B L E T O P A Y A N D S P L I T T H E I R B I L L
I N S T A N T L Y , E F F O R T L E S S L Y , A N D I N R E A L - T I M E , D I R E C T L Y T H R O U G H
O U R A P P .
V E L O C I T Y U S E R S A R E E M P O W E R E D A N D I N C O N T R O L O F T H E I R
D I N I N G E X P E R I E N C E S ; N O L O N G E R D O D I N E R S N E E D T O W A I T F O R
T H E S E R V E R T O D E L I V E R T H E I R B I L L . R E M O V I N G T H I S F R I C T I O N P O I N T
A L L O W S Y O U R S T A F F T O S P E N D M O R E T I M E D O I N G W H A T M A T T E R S
M O S T : D E L I V E R I N G O U T S T A N D I N G S E R V I C E .
HOW IT WORKS:
Step 1: When a guest arrives at your restaurant, they say that they want to pay with Velocity
and gives their name.
Step 2: The waiter then checks them in on the Velocity for Merchants app on the
iPad.
Step 3: At any time during the meal, guests are able to pay their bill via tokenised payments
from their credit card which is stored in the app.
KEY POINTS:
• Easily split the bill
• Storage for multiple credit cards (for personal and business)
• 100% secure
• E-mailed itemized receipts
W W W . V E L O C I T Y A P P . C O M
PREPAY
W I T H V E L O C I T Y , G U E S T S C A N D I S C R E E T L Y P R E P A Y A F R I E N D ’ S A
B I L L , G I F T T H E M W I T H A B O T T L E O F C H A M P A G N E O R E V E N L E A V E A
S P E C I F I E D A M O U N T O N A T A B F O R T H E M T O E N J O Y .
G U E S T S C A N C O N V E N I E N T L Y P A Y F O R A N Y T H I N G T H E Y W A N T T O
O F F E R I N A M O R E C O N V E N I E N T A N D S E C U R E M A N N E R . T H E D I G I T A L
A U T H O R I S A T I O N F O R M R E M O V E S T H E L A B O R I O U S T A S K O F
D O W N L O A D I N G , S C A N N I N G A N D E M A I L I N G A H A R D C O P Y F O R M . I T ’ S
P C I C O M P L I A N T S O P A Y M E N T D E T A I L S C A N B E S T O R E D F O R N E X T T I M E .
O N C E R E C E I V E D T H E V E N U E I S A L E R T E D T O T H E R E Q U E S T A N D C A N
P R O C E S S I T D I R E C T L Y F R O M V E L O C I T Y F O R M E R C H A N T S O N T H E I R
I P A D .
HOW IT WORKS
STEP 1: The guest completes the prepay form with details of what they are prepaying for.
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KEY POINTS:
• Digital Authorisation Form
• 100% Secure
• PCI Compliant to Level 1
• Slicker customer gifting experience
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W W W . V E L O C I T Y A P P . C O M
GIFT CARDW I T H V E L O C I T Y , G U E S T S C A N C O N V E N I E N T L Y P U R C H A S E G I F T C A R D S
D I R E C T F R O M T H E B E S T V E N U E S . A L L D E T A I L S A R E S E C U R E L Y S T O R E D
O N S I T E T O E N S U R E T H E M O S T S E A M L E S S C U S T O M E R E X P E R I E N C E .
V E L O C I T Y ’ S G I F T C A R D S E R V I C E T A K E S S E C U R E P A Y M E N T A N D
S T R E A M L I N E S A L L T H E D E T A I L S F O R G I F T C A R D I N T O A H O U S E - A L L
A C C O U N T W H I C H I S I N S T A N T L Y R E A D Y T O B E S E A M L E S S L Y P R O C E S S E D
W H E N I T I S R E D E E M E D B Y T H E G I F T C A R D R E C E I P I E N T .
HOW IT WORKS
STEP 1: The guest completes the Gift Card form
STEP 2: The completed form in HOUSE ACCOUNTS ready to be processed
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KEY POINTS:
• Digital authorisation form
• 100% Secure
• PCI Compliant to Level 1
• Slicker customer gifting experience
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HOUSE ACCOUNTSP O W E R Y O U R V I P S E R V I C E W I T H V E L O C I T Y .
W E A L L O W Y O U T O O F F E R A U N I Q U E V I P E X P E R I E N C E
T O Y O U R M O S T V A L U E D G U E S T S A N D R E G U L A R S .
How it works:
Guests tell restaurant staff that they have a house account and provide
their name.
With two clicks, the server can identify the account in the Velocity app
and check them in.
At the end of the meal, guests can leave whenever they are ready.
Once the guest has left, the server opens the guest’s tab on the
Velocity iPad app, enters the total amount of the bill, and then
clicks charge. The guest’s card registered to their house account is
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• Build closer relationships with new and existing guests
• Staff can focus on service, giving guests a more enjoyable
experience
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info storage
• No more “card not present” fees
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PRIVATE EVENTSA B E T T E R W A Y T O M A N A G E P R I V A T E E V E N T S . W E T A K E
C A R E O F T H E P A Y M E N T S , W H I L E Y O U T A K E C A R E O F
T H E R E S T . W E K E E P W I T H O U R T R E N D O F S I M P L I F Y I N G
E V E R Y T H I N G F O R O U R R E S T A U R A N T P A R T N E R S A N D
T H E I R M O S T V A L U E D G U E S T S A N D R E G U L A R S .
How it works:
Easily collect credit card information through our restaurant
management platform. As soon as a credit card authorization form
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create an event account with all of the client information. You can
charge any deposits or balances easily by opening the account
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receipt once it’s submitted.
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• Easily accessible and editable client information
• Remote access to all event information
• Seamless digital transactions, behind the scenes
• Less time spent on paperwork and accounting,
more time spent on client relations
Payments are batched daily, with nightly settlement email receipts sent
to any applicable personnel, making reconciling payments easy