vanson bourne data summary: shadow it itdms

8/10/2019 Vanson Bourne Data Summary: Shadow IT ITDMs

1/37

Shadow IT

ITDMs Data Summary11th July 2014

Intelligent Market Research


2/37


3/37

Where is shadow IT happening?

Almost four in ten (37%) respondents who report that shadow IT is already happening

within their organisation believe that the majority of their organisations departments are

engaged in commissioning and sourcing core IT services/products (page 7), with this most

commonly occurring in nance (39%), HR/training (35%), business direction and strategy

(34%) and marketing (34%) (sheet 8). For this group, business direction and strategy is

thought to be the department where shadow IT it is most prevalent (42%) (page 16).

Surveyed IT decision-makers whose organisations do not currently engage in shadow IT,

but expect to in the near future, anticipate business direction and strategy (38%), HR/training

(38%) and logistics and supply chain (38%) to be departments where shadow IT will most

likely happen in their organisation (page 19).

Shadow IT

ITDMs Data Summary

03| Vanson Bourne - Shadow IT - ITDMs Data Summary


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5/37

Which of the following core IT products/services are being commissioned and sourced by departments other than the IT department?


Total UK Us

Base: all respondents

Application software (on-premise or cloud-based) 51% 38% 63%

IT security software/hardware 44% 22% 65%

Application development 40% 22% 58%

Devices for employees to use for work purposes (BYOD) 40% 18% 61%

Servers 38% 15% 60%

Communications services of any kind 33% 16% 50%

Other software (on-premise or cloud-based) 31% 19% 42%

Other infrastructure hardware 23% 11% 34%

Other XaaS cloud-based services 21% 5% 36%Other (please specify) 0% 0% 0%

We do not know the specics 2% 3% 0%

Only the IT department is commissioning and sourcing core IT products/services 23% 31% 14%

Base 200 100 100

Total1001-3000

employees

More than 3000

employees


Application software (on-premise or cloud-based) 51% 47% 55%IT security software/hardware 44% 43% 44%



Servers 38% 35% 40%


Other software (on-premise or cloud-based) 31% 22% 39%


Other XaaS cloud-based services 21% 15% 26%

Other (please specify) 0% 0% 0%

We do not know the specics 2% 2% 1%

Only the IT department is commissioning and sourcing core IT products/services 23% 24% 21%

Base 200 101 99


6/37

Retail, distribution

and transport

Other commercial

sector

Which of the following core IT products/services are being commissioned and sourced by departments other than the IT department?


TotalFinancial

services Manufacturing


Application software (on-premise or cloud-based) 51% 40% 41% 65% 58%

IT security software/hardware 44% 31% 39% 50% 54%

Application development 40% 35% 37% 48% 40%

Devices for employees to use for work purposes (BYOD) 40% 38% 28% 59% 37%

Servers 38% 23% 39% 46% 42%

Communications services of any kind 33% 27% 37% 41% 27%

Other software (on-premise or cloud-based) 31% 21% 24% 41% 37%

Other infrastructure hardware 23% 13% 22% 41% 15%

Other XaaS cloud-based services 21% 8% 15% 41% 19%Other (please specify) 0% 0% 0% 0% 0%

We do not know the specics 2% 2% 2% 0% 2%

Only the IT department is commissioning and sourcing core IT products/services 23% 27% 30% 20% 13%

Base 200 48 54 46 52


7/37


How many of your organisation's departments do you believe are commissioning and sourcing core IT products/services without the

IT department?

Total USBase: respondents whose organisations have departments outside of ITcommissioning/sourcing IT products/services (page 5-6)

Very few 34% 42% 27%

Less than half 28% 32% 26%

The majority 15% 10% 19%

Nearly all 13% 7% 17%

All departments 9% 6% 12%

Don't know 1% 3% 0%

Base 155 69 86

Total

Base: respondents whose organisations have departments outside of IT

commissioning/sourcing IT products/services (page 5-6)

Very few 34% 38% 29%

Less than half 28% 26% 31%

The majority 15% 17% 13%

Nearly all 13% 8% 18%

All departments 9% 10% 8%

Don't know 1% 1% 1%

Base 155 77 78

1001-3000

employees

More than 3000

employees

Total Manufacturing



Very few 34% 29% 45% 16% 42%

Less than half 28% 34% 24% 30% 27%

The majority 15% 20% 21% 16% 4%

Nearly all 13% 9% 11% 22% 11%

All departments 9% 6% 0% 14% 16%

Don't know 1% 3% 0% 3% 0%

Base 155 35 38 37 45

Financial

services


and transport

Other commercial

sector

UK


8/37


Which of the following factors do you see as driving departments outside of IT to commission and source core IT products/services?


Departments feel they understand their own IT needs in greater depth than the IT department 55% 43% 64%

Departments believe it is quicker to source their own IT needs than to go through IT 74% 70% 78%

Departments believe it is easier to source their own IT needs than to go through IT 52% 39% 62%

Departments believe it is cheaper to source their own IT needs than to go through IT 28% 25% 30%

*Other (please specify) 1% 3% 0%

Base 155 69 86

Total



Departments feel they understand their own IT needs in greater depth than the IT department 55% 49% 60%

Departments believe it is quicker to source their own IT needs than to go through IT 74% 71% 77%

Departments believe it is easier to source their own IT needs than to go through IT 52% 55% 49%

Departments believe it is cheaper to source their own IT needs than to go through IT 28% 22% 33%


Base 155 77 78

1001-3000

employees

More than 3000

employees

Total Manufacturing



Departments feel they understand their own IT needs in greater depth than the IT department 55% 34% 66% 73% 47%

Departments believe it is quicker to source their own IT needs than to go through IT 74% 74% 66% 84% 73%

Departments believe it is easier to source their own IT needs than to go through IT 52% 46% 61% 51% 49%

Departments believe it is cheaper to source their own IT needs than to go through IT 28% 20% 21% 46% 24%

Other (please specify) 1% 0% 3% 0% 2%

Base 155 35 38 37 45

Financial

services


and transport

Other commercial

sector

UK


9/37

In your opinion, how likely is it that more business departments in your organisation will engage in IT acquisition beyond the IT

department's control or inuence over the next two years?

Total USBase: respondents whose organisations' departments are not solelycommissioning/sourcing IT products/services without the IT department (page 7)

1 very unlikely 13% 23% 4%

2 13% 23% 5%

3 27% 31% 24%

4 20% 12% 26%

5 very likely 27% 11% 41%

Average 3.35 2.65 3.95

Base 141 65 76

Total

Base: respondents whose organisations' departments are not solely

commissioning/sourcing IT products/services without the IT department (page 7)

1001-3000

employees

More than 3000

employees

Total Manufacturing

Base: respondents whose organisations' departments are not solely

commissioning/sourcing IT products/services without the IT department (page 7)

1 very unlikely 13% 9% 11% 9% 21%

2 13% 9% 11% 13% 21%

3 27% 42% 32% 13% 21%

4 20% 27% 21% 19% 13%

5 very likely 27% 12% 26% 47% 24%

Average 3.35 3.24 3.42 3.81 2.97Base 141 33 38 32 38

Financial

services


and transport

Other commercial

sector

UK



2 13% 9% 18%

3 27% 36% 18%

4 20% 22% 18%


Average 3.35 3.33 3.36

Base 141 69 72


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In your opinion, how likely is it that those business departments that engage in IT acquisition beyond the IT department's control or

inuence will do so more often over the next two years?

Total USBase: rrespondents whose organisations have departments outside of ITcommissioning/sourcing IT products/services (page 5-6)


2 11% 17% 6%

3 27% 38% 19%

4 30% 17% 40%


Average 3.39 2.80 3.87

Base 155 69 86

Total

Base: rrespondents whose organisations have departments outside of IT



2 11% 6% 15%

3 27% 32% 22%

4 30% 35% 24%


Average 3.39 3.44 3.35

Base 155 77 78

1001-3000

employees

More than 3000

employees

Total Manufacturing



1 very unlikely 11% 6% 13% 5% 18%

2 11% 11% 11% 11% 11%

3 27% 46% 29% 11% 24%

4 30% 31% 34% 38% 18%

5 very likely 21% 6% 13% 35% 29%

Average 3.39 3.20 3.24 3.86 3.29Base 155 35 38 37 45

Financial

services


and transport

Other commercial

sector

UK


11/37


You have said that core IT products/services have been commissioned and sourced by departments other than IT. How long has this been

happening in your organisation?


Two years or more 42% 58% 29%

Between six months and two years 53% 36% 66%

Less than six months 5% 6% 5%

Base 155 69 86

Total



Two years or more 42% 32% 51%

Between six months and two years 53% 62% 44%

Less than six months 5% 5% 5%

Base 155 77 78

1001-3000

employees

More than 3000

employees

Total Manufacturing



Two years or more 42% 34% 34% 59% 40%

Between six months and two years 53% 60% 63% 38% 51%

Less than six months 5% 6% 3% 3% 9%

Base 155 35 38 37 45

Financial

services


and transport

Other commercial

sector

UK


12/37


You have said that only the IT department is commissioning and sourcing core IT products/services at present. Do you expect "shadow

IT" to occur in your organisation?

Total UK USBase: respondents whose organisations do not have departments outside of ITcommissioning/sourcing IT products/services (page 5-6)

Yes, we expect it to happen in the near future 42% 32% 64%

No, we never expect it to happen 58% 68% 36%

Base 45 31 14

Base: respondents whose organisations do not have departments outside of IT


Yes, we expect it to happen in the near future 42% 33% 52%

No, we never expect it to happen 58% 67% 48%

Base 45 24 21

1001-3000

employees

More than 3000

employeesTotal

Base: respondents whose organisations do not have departments outside of IT


Financialservices

ManufacturingTotalRetail, distribution

and transportOther commercial

sector

Yes, we expect it to happen in the near future 42% 23% 56% 33% 57%

No, we never expect it to happen 58% 77% 44% 67% 43%

Base 45 13 16 9 7


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In which business departments is "shadow IT" happening?

Total UK USBase: respondents whose organisations have departments outside of ITcommissioning/sourcing IT products/services (page 5-6)

Finance 39% 26% 49%

HR/training 35% 28% 41%

Business direction and strategy 34% 19% 47%

Marketing 34% 28% 40%

Operations 31% 23% 37%

Quality control 31% 9% 49%

Design/R&D 30% 22% 36%

Engineering 30% 16% 41%

Client services/relationship management 29% 14% 41%Risk/fraud/compliance/governance 27% 12% 40%

Logistics/supply chain/transport/eet 25% 13% 34%

Sales 24% 6% 38%

Facilities/property 22% 17% 26%

Production/manufacturing 22% 14% 28%

Purchasing/procurement 21% 13% 27%

Property 17% 9% 24%

Legal 16% 12% 20%

Health and safety 14% 7% 20%

Trading/merchandising/retail shop oor 11% 6% 15%

Other department not listed here (please specify) 1% 1% 0%

Base 155 69 86

Other department not listed here (please specify): This happened for one project and has now been stopped


14/37



Total1001-3000

employees

Base: respondents whose organisations have departments outside of IT commis-sioning/sourcing IT products/services (page 5-6)

Finance 39% 32% 45%






Design/R&D 30% 23% 36%


Client services/relationship management 29% 31% 27%Risk/fraud/compliance/governance 27% 18% 36%


Sales 24% 12% 36%




Property 17% 5% 29%

Legal 16% 6% 26%




Base 155 77 78

More than 3000

employees


15/37



TotalFinancial

services

Base: respondents whose organisations have departments outside of IT commis-sioning/sourcing IT products/services (page 5-6)


and transport

Other commercial

sector

Finance 39% 31% 42% 51% 31%

HR/training 35% 40% 21% 51% 29%

Business direction and strategy 34% 23% 39% 54% 22%

Marketing 34% 51% 24% 38% 27%

Operations 31% 31% 18% 46% 29%

Quality control 31% 23% 39% 46% 18%

Design/R&D 30% 20% 29% 51% 20%

Engineering 30% 6% 37% 57% 20%

Client services/relationship management 29% 34% 13% 49% 22%Risk/fraud/compliance/governance 27% 17% 26% 51% 16%

Logistics/supply chain/transport/eet 25% 14% 37% 43% 7%

Sales 24% 11% 29% 43% 13%

Facilities/property 22% 14% 11% 59% 7%

Production/manufacturing 22% 11% 26% 41% 11%

Purchasing/procurement 21% 11% 13% 41% 18%

Property 17% 14% 5% 49% 4%

Legal 16% 11% 11% 35% 9%

Health and safety 14% 11% 5% 35% 7%

Trading/merchandising/retail shop oor 11% 3% 3% 35% 4%

Other department not listed here (please specify) 1% 0% 0% 0% 2%

Base 155 35 38 37 45

Manufacturing


16/37


In which business department is "shadow IT" most prevalent?

Total UK US


commissioning/sourcing IT products/services (sheet 1). Respondents only saw

those answers selected on page 13-15


Base 53 13 40

Client services/relationship management 27% 50% 20%

Base 45 10 35

Design/R&D 15% 33% 6%

Base 46 15 31


Base 46 11 35


Base 34 12 22

Finance 28% 50% 19%Base 60 18 42


Base 22 5 17


Base 54 19 35

Legal 0% 0% 0%

Base 25 8 17


Base 38 9 29


Base 53 19 34Operations 23% 44% 13%

Base 48 16 32


Base 34 10 24

Property 4% 17% 0%

Base 27 6 21


Base 32 9 23


Base 48 6 42

Risk/fraud/compliance/governance 17% 13% 18%

Base 42 8 34

Sales 5% 50% 0%

Base 37 4 33


Base 17 4 13

Other 100% 100% -

Base 1 1 0


17/37


In which business department is "shadow IT" most prevalent? Ctd

Total1001-3000

employees

More than 3000

employees





Base 53 25 28


Base 45 24 21

Design/R&D 15% 17% 14%

Base 46 18 28


Base 46 14 32


Base 34 12 22

Finance 28% 24% 31%Base 60 25 35


Base 22 5 17


Base 54 26 28

Legal 0% 0% 0%

Base 25 5 20


Base 38 14 24


Base 53 32 21Operations 23% 23% 23%

Base 48 13 35


Base 34 7 27

Property 4% 0% 4%

Base 27 4 23


Base 32 7 25


Base 48 19 29


Base 42 14 28

Sales 5% 11% 4%

Base 37 9 28


Base 17 3 14

Other 100% - 100%

Base 1 0 1


18/37


In which business department is "shadow IT" most prevalent? Ctd

TotalFinancial

services





and transpor

Other commercial

sectorManufacturing


Base 53 8 15 20 10

Client services/relationship management 27% 50% 20% 6% 40%

Base 45 12 5 18 10

Design/R&D 26% 0% 18% 32% 44%

Base 46 7 11 19 9

Engineering 37% 0% 29% 38% 56%

Base 46 2 14 21 9


Base 34 5 4 22 3

Finance 28% 36% 44% 16% 21%Base 60 11 16 19 14


Base 22 4 2 13 3

HR/training 22% 36% 13% 16% 23%

Base 54 14 8 19 13

Legal 0% 0% 0% 0% 0%

Base 25 4 4 13 4


Base 38 5 14 16 3

Marketing 32% 28% 33% 29% 42%

Base 53 18 9 14 12Operations 23% 36% 29% 12% 23%

Base 48 11 7 17 13


Base 34 4 10 15 5

Property 4% 0% 0% 6% 0%

Base 27 5 2 18 2


Base 32 4 5 15 8


Base 48 8 15 17 8

Risk/fraud/compliance/governance 21% 0% 40% 26% 0%

Base 42 6 10 19 7

Sales 5% 0% 18% 0% 0%

Base 37 4 11 16 6


Base 17 1 1 13 2

Other 100% - - - 100%

Base 1 0 0 0 1


19/37


In which departments do you imagine "shadow IT" is most likely to happen?

Total UK USBase: Base: respondents who expect "shadow IT" to happen in their organisation inthe near future on page 12




Finance 31% 25% 38%



Design/R&D 19% 25% 13%




Sales 19% 0% 38%


Legal 13% 0% 25%






Property 0% 0% 0%


Base 19 10 9


20/37


21/37


In which departments do you imagine "shadow IT" is most likely to happen?

TotalFinancialservices

Base: respondents who expect "shadow IT" to happen in their organisation in the

near future on page 12

Retail, distributionand transport

Other commercialsector


HR/training 38% 67% 38% 0% 33%


Finance 31% 33% 25% 100% 0%

Marketing 31% 0% 50% 0% 33%

Operations 25% 67% 25% 0% 0%

Design/R&D 19% 33% 25% 0% 0%

Engineering 19% 33% 25% 0% 0%


Risk/fraud/compliance/governance 19% 33% 25% 0% 0%

Sales 19% 33% 13% 0% 33%

Client services/relationship management 13% 0% 13% 0% 33%

Legal 13% 33% 13% 0% 0%






Property 0% 0% 0% 0% 0%

Other department not listed here (please specify) 0% 0% 0% 0% 0%

Base 19 3 9 3 4

Manufacturing


22/37


Which core IT products/services do you think your business departments will be likely to commission and source outside of the

IT department in the next two years? Combination grid showing those responses rated '4' and '5 - very likely' i.e. likely

Total UK Us


near future (page 12)

Application software (cloud-based or otherwise) 53% 50% 56%



Other software (cloud-based or otherwise) 37% 30% 44%


Other XaaS cloud-based services 26% 10% 44%



Servers 21% 20% 22%

Base 19 10 9

Total1001-3000employees

More than 3000employees



Application software (cloud-based or otherwise) 53% 50% 55%



Other software (cloud-based or otherwise) 37% 25% 45%

Communications services of any kind 32% 38% 27%Other XaaS cloud-based services 26% 38% 18%



Servers 21% 38% 9%

Base 19 8 11

TotalFinanciaservices



Retail, distributionand transport

Other commercialsector

Application software (cloud-based or otherwise) 53% 33% 56% 67% 50%Devices for employees to use for work purposes (BYOD) 53% 33% 67% 33% 50%

Application development 42% 33% 44% 33% 50%

Other software (cloud-based or otherwise) 37% 0% 44% 33% 50%

Communications services of any kind 32% 33% 22% 33% 50%

Other XaaS cloud-based services 26% 33% 22% 0% 50%

Other infrastructure hardware 26% 67% 11% 33% 25%

IT security software/hardware 26% 33% 33% 0% 25%

Servers 21% 33% 11% 33% 25%

Base 19 3 9 3 4

Manufacturing


23/37



IT department in the next two years?

Total US



1 not at all likely 47% 50% 44%

2 26% 20% 33%

3 5% 10% 0%

4 16% 20% 11%


Average 2.05 2.00 2.11

Base 19 10 9

Total




2 26% 25% 27%

3 5% 0% 9%

4 16% 25% 9%


Average 2.05 2.50 1.73

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



1 not at all likely 47% 67% 56% 67% 0%

2 26% 0% 33% 0% 50%

3 5% 0% 0% 0% 25%

4 16% 33% 0% 33% 25%

5 very likely 5% 0% 11% 0% 0%

Average 2.05 2.00 1.78 2.00 2.75Base 19 3 9 3 4

Financial

services


and transport

Other commercial

sector

UK


24/37



IT department in the next two years?Other infrastructure hardware

Total US




2 21% 20% 22%

3 11% 0% 22%

4 16% 10% 22%


Average 2.32 1.90 2.78

Base 19 10 9

Total




2 21% 13% 27%

3 11% 13% 9%

4 16% 25% 9%


Average 2.32 3.13 1.73

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing

Base: arespondents who expect "shadow IT" to happen in their organisation in the


1 not at all likely 42% 33% 56% 33% 25%

2 21% 0% 11% 33% 50%

3 11% 0% 22% 0% 0%

4 16% 33% 0% 33% 25%

5 very likely 11% 33% 11% 0% 0%Average 2.32 3.33 2.00 2.33 2.25

Base 19 3 9 3 4

Financial

services


and transport

Other commercial

sector

UK


25/37



IT department in the next two years?Application software (cloud-based or otherwise)

Total US




2 11% 10% 11%

3 16% 10% 22%

4 42% 50% 33%


Average 3.11 2.80 3.44

Base 19 10 9

Total




2 11% 25% 0%

3 16% 13% 18%

4 42% 38% 45%


Average 3.11 3.13 3.09

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



1 not at all likely 21% 33% 11% 0% 50%

2 11% 0% 22% 0% 0%

3 16% 33% 11% 33% 0%

4 42% 33% 33% 67% 50%


Base 19 3 9 3 4

Financial

services


and transport

Other commercial

sector

UK


26/37



IT department in the next two years?Other software (cloud-based or otherwise)

Total US




2 16% 20% 11%

3 26% 30% 22%

4 26% 30% 22%


Average 2.89 2.70 3.11

Base 19 10 9

Total




2 16% 38% 0%

3 26% 38% 18%

4 26% 13% 36%


Average 2.89 3.00 2.82

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



Financial

services


and transport

Other commercial

sector

UK

1 not at all likely 21% 33% 22% 0% 25%

2 16% 0% 22% 33% 0%

3 26% 67% 11% 33% 25%

4 26% 0% 22% 33% 50%


Base 19 3 9 3 4


27/37


28/37



IT department in the next two years?Application development

Total US




2 21% 20% 22%

3 11% 20% 0%

4 37% 20% 56%


Average 2.74 2.20 3.33

Base 19 10 9

Total




2 21% 13% 27%

3 11% 13% 9%

4 37% 38% 36%


Average 2.74 3.00 2.55

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



Financial

services


and transport

Other commercial

sector

UK

1 not at all likely 26% 0% 11% 67% 50%

2 21% 33% 33% 0% 0%

3 11% 33% 11% 0% 0%

4 37% 33% 33% 33% 50%


Base 19 3 9 3 4


29/37



IT department in the next two years?IT security software/hardware

Total US




2 16% 0% 33%

3 11% 10% 11%

4 16% 10% 22%


Average 2.26 1.50 3.11

Base 19 10 9

Total




2 16% 13% 18%

3 11% 25% 0%

4 16% 13% 18%


Average 2.26 2.50 2.09

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



Financial

services


and transport

Other commercial

sector

UK

1 not at all likely 47% 33% 44% 67% 50%

2 16% 0% 22% 0% 25%

3 11% 33% 0% 33% 0%

4 16% 33% 11% 0% 25%


Base 19 3 9 3 4


30/37



IT department in the next two years?Devices for employees to use for work purposes (BYOD)

Total US




2 16% 30% 0%

3 16% 20% 11%

4 37% 30% 44%


Average 3.21 3.00 3.44

Base 19 10 9

Total




2 16% 25% 9%

3 16% 13% 18%

4 37% 25% 45%


Average 3.21 3.25 3.18

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



Financial

services


and transport

Other commercial

sector

UK

1 not at all likely 16% 0% 22% 0% 25%

2 16% 33% 11% 33% 0%

3 16% 33% 0% 33% 25%

4 37% 0% 56% 33% 25%


Base 19 3 9 3 4


31/37



IT department in the next two years?Communications services of any kind

Total US




2 26% 40% 11%

3 21% 20% 22%

4 26% 20% 33%


Average 2.68 2.40 3.00

Base 19 10 9

Total




2 26% 38% 18%

3 21% 13% 27%

4 26% 25% 27%


Average 2.68 2.88 2.55

Base 19 8 11

1001-3000

employees

More than 3000

employees

Total Manufacturing



Financial

services


and transport

Other commercial

sector

UK

1 not at all likely 21% 0% 22% 33% 25%

2 26% 67% 11% 33% 25%

3 21% 0% 44% 0% 0%

4 26% 33% 11% 33% 50%


Base 19 3 9 3 4


32/37


Thinking about the departments you mentioned and the products being sourced by them, are you able to say to what extent the IT

department is typically involved?

Total US



The IT department is not involved at all in any of the departments practicing "shadow IT" 14% 9% 19%

The IT department is involved very little with the departments practicing "shadow IT" 32% 48% 20%

The IT department is involved more often than not in the departments practicing "shadow IT" 36% 36% 36%

The IT department is involved very often in the departments practicing "shadow IT" 17% 7% 26%

Base 155 69 86

Total



The IT department is not involved at all in any of the departments practicing "shadow IT" 14% 16% 13%

The IT department is involved very little with the departments practicing "shadow IT" 32% 31% 33%

The IT department is involved more often than not in the departments practicing "shadow IT" 36% 39% 33%

The IT department is involved very often in the departments practicing "shadow IT" 17% 14% 21%

Base 155 77 78

1001-3000

employees

More than 3000

employees

Total Manufacturing



The IT department is not involved at all in any of the departments practicing "shadow IT" 14% 0% 16% 22% 18%

The IT department is involved very little with the departments practicing "shadow IT" 32% 26% 42% 24% 36%

The IT department is involved more often than not in the departments practicing "shadow IT" 36% 57% 32% 32% 27%

The IT department is involved very often in the departments practicing "shadow IT" 17% 17% 11% 22% 20%

Base 155 35 38 37 45

Financial

services


and transport

Other commercial

sector

UK


33/37


Thinking about the departments you mentioned and the products being sourced by them, are you able to say to what extent the IT

department is typically involved?

Total US



The head of the department 41% 26% 53%

A technology workgroup comprising people across the department 39% 43% 36%

A dedicated technology person 10% 12% 8%

The employees 9% 17% 2%

*Other (please specify) 1% 1% 0%

Base 155 69 86

Total

Base: respondents whose organisations have departments outside of ITcommissioning/sourcing IT products/services (page 5-6)

The head of the department 41% 42% 41%

A technology workgroup comprising people across the department 39% 42% 37%

A dedicated technology person 10% 10% 9%

The employees 9% 5% 13%


Base 155 77 78

1001-3000

employees

More than 3000

employees

Total Manufacturing



The head of the department 41% 34% 42% 59% 31%

A technology workgroup comprising people across the department 39% 43% 42% 24% 47%

A dedicated technology person 10% 17% 8% 5% 9%

The employees 9% 6% 8% 8% 13%

Other (please specify) 1% 0% 0% 3% 0%

Base 155 35 38 37 45

Financial

services


and transport

Other commercial

sector

UK


34/37


How signicant a risk does "shadow IT" pose to your organisation's IT security?

Total US


"Shadow IT" poses the most signicant risk to our organisation's IT security 16% 8% 24%

"Shadow IT" poses an extremely signicant risk to our organisation's IT security 33% 39% 27%

"Shadow IT" poses a risk to our organisation's IT security 36% 39% 33%

"Shadow IT" poses no risk to our organisation's IT security 15% 14% 16%

Base 200 100 100

Total






Base 200 101 99

1001-3000employees More than 3000employees

Total Manufacturing


Shadow IT poses the most signicant risk to our organisation's IT security 16% 6% 15% 24% 19%

Shadow IT poses an extremely signicant risk to our organisation's IT security 33% 29% 39% 30% 33%

Shadow IT poses a risk to our organisation's IT security 36% 50% 30% 35% 31%

Shadow IT poses no risk to our organisation's IT security 15% 15% 17% 11% 17%

Base 200 48 54 46 52

Financial

services


and transport

Other commercial

sector

UK

Total"Shadow IT" is not

happening






Base 197 152 45

"Shadow IT" is

happening


35/37

Respondent country


UK 50% 49% 52%

US 50% 51% 48%

Base 200 101 99


Total UK US


Financial

services


and transport

Other commercial

sectorUK 50% 54% 46% 52% 48%

US 50% 46% 54% 48% 52%

Base 200 48 54 46 52


36/37

How many employees does your organisation have?



1001-3000 employees 51% 49% 52%

More than 3000 employees 50% 51% 48%

Base 200 100 100

Total UK US


Financial

services


and transport

Other commercial

sector1001-3000 employees 51% 60% 46% 39% 56%

More than 3000 employees 50% 40% 54% 61% 44%

Base 200 48 54 46 52


37/37

Within which sector is your organisation?


Total US


Manufacturing 27% 25% 29%

Other commercial sector 26% 25% 27%

Financial services 24% 26% 22%

Retail, distribution and transport 23% 24% 22%

Base 200 100 100

Total


Manufacturing 27% 25% 29%

Other commercial sector 26% 29% 23%

Financial services 24% 29% 19%

Retail, distribution and transport 23% 18% 28%

Base 200 101 99

1001-3000employees

More than 3000employees

UK

vanson bourne data summary: shadow it itdms

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