value-based health care delivery: creating an action-research agenda this presentation draws on...

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Value-Based Health Care Delivery: Creating an Action-Research Agenda This presentation draws on Porter, Michael E. and Thomas H. Lee. “The Strategy that Will Fix Health Care,” Harvard Business Review, October 2013; Porter, Michael E. with Thomas H. Lee and Erika A. Pabo. “Redesigning Primary Care: A Strategic Vision to Improve Value by Organizing Around Patients’ Needs,” Health Affairs, March 2013; Porter, Michael E. and Robert Kaplan. “How to Solve the Cost Crisis in Health Care,” Harvard Business Review, September 2011; Porter, Michael E. “What is Value in Health Care” and supplementary papers, New England Journal of Medicine, December 2010; Porter, Michael E. “A Strategy for Health Care Reform—Toward a Value-Based System,” New England Journal of Medicine, June 2009; Porter, Michael E. and Elizabeth Olmsted Teisberg. Redefining Health Care: Creating Value-Based Competition on Results . (2006) Additional information about these ideas, as well as case studies, can be found at the Institute for Strategy and Competitiveness Redefining Health Care website at http://www.hbs.edu/rhc/index.html. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of Michael E. Porter and Elizabeth O.Teisberg. Professor Michael E. Porter Harvard Business School www.isc.hbs.edu START July 15, 2014

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Value-Based Health Care Delivery:Creating an Action-Research Agenda

This presentation draws on Porter, Michael E. and Thomas H. Lee. “The Strategy that Will Fix Health Care,” Harvard Business Review, October 2013; Porter, Michael E. with Thomas H. Lee and Erika A. Pabo. “Redesigning Primary Care: A Strategic Vision to Improve Value by Organizing Around Patients’ Needs,” Health Affairs, March 2013; Porter, Michael E. and Robert Kaplan. “How to Solve the Cost Crisis in Health Care,” Harvard Business Review, September 2011; Porter, Michael E. “What is Value in Health Care” and supplementary papers, New England Journal of Medicine, December 2010; Porter, Michael E. “A Strategy for Health Care Reform—Toward a Value-Based System,” New England Journal of Medicine, June 2009; Porter, Michael E. and Elizabeth Olmsted Teisberg. Redefining Health Care: Creating Value-Based Competition on Results. (2006) Additional information about these ideas, as well as case studies, can be found at the Institute for Strategy and Competitiveness Redefining Health Care website at http://www.hbs.edu/rhc/index.html. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of Michael E. Porter and Elizabeth O.Teisberg.

Professor Michael E. PorterHarvard Business School

www.isc.hbs.edu

START

July 15, 2014

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

“Redefining Competition in Health Care” (HBR)

Timeline

32011.09.03 Comprehensive Deck Copyright © Michael Porter 2013

Competition in U.S. Health Care

• Competition to shift costs or capture greater revenue

• Competition to capture patients and restrict choice

• Competition to increase bargaining power to secure

discounts or price premiums

• Competition to exclude less healthy individuals

• Competition on the wrong things leads to a zero-sum competition with no or negative value

42011.09.03 Comprehensive Deck Copyright © Michael Porter 2013

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

“Redefining Competition in Health Care” (HBR)

Timeline

Copyright © Michael Porter 20135

• Delivering high and improving value is the fundamental purpose of health care

• Value is the only goal that can unite the interests of all system participants

• Improving value is the only real solution versus further cost shifting, restricting services, or dramatically reducing the compensation of health care professionals

Solving the Health Care Problem

• The core issue in health care is value for patients

Value =Health outcomes that matter to patients

Costs of delivering the outcomes

Copyright © Michael Porter 20136

Creating a Value-Based Health Care Delivery SystemThe Strategic Agenda

1. Organize Care into Integrated Practice Units (IPUs) around Patient Medical Conditions

− For primary and preventive care, organize to serve distinct patient segments

2. Measure Outcomes and Costs for Every Patient

3. Move to Bundled Payments for Care Cycles

4. Integrate Care Delivery Systems

5. Expand Geographic Reach and Serve Populations

6. Build an Enabling Information Technology Platform

Copyright © Michael Porter 20137

Getting Unstuck

1Organize

into Integrate

d Practice

Units (IPUs)

2Measure

Outcomes and Cost For Every

Patient

3Move to Bundled

Payments for Care Cycles

4Integrate

Care Delivery Systems

5Expand Geograp

hic Reach

6 Build an Integrated Information Technology Platform

1Organized

Around Specialties

and Departmen

ts, with Private Practice

Physicians

2Measures Process

Compliance and

Charges

3

Fee-For-Service

Payments Based on Volume of Services

Delivered

4Each

Hospital or

Service Offers a Full Line

of Services

5Providers Limited

to Serving

their Immediat

e Geographic Area

6 Siloed IT Services for Functions, Services, and Departments

Legacy System Value-Based System Agenda

Copyright © Michael Porter 20138 Copyright © Michael Porter 20138

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

Timeline

Copyright © Michael Porter 20139

Value Based Health Care Case Studies

Case StudyMedical Condition Location

Specialty IPUs

Primary Care

Outcome Measure-

ment TDABCBundledPricing

SystemIntegration

GeographicExpansion

Role of Payors

MD Anderson Cancer Center: Interdisciplinary Cancer Care

Head and Neck Cancer, Endocrine Cancer Houston

X XThe West German Headache Center: Integrated Migraine Care Migraine Germany

X XCommonwealth Care Alliance: Elderly and Disabled Care

Primary/ Preventative Care Boston

X X XPitney Bowes: Employer Health Strategy

Primary/ Preventative Care US

X XLedina Lushko: Navigating Health Care Delivery

Adrenal Cortical Carcinoma Chicago

X X X XMichelin Employee Health Strategy* Diabetes Care

South Carolina

X X

The Joslin Diabetes Center Diabetes Care BostonX

Gastroenterology Care at Sweden’s Highland Hospital

Inflammatory Bowel Disease Sweden

X XGreat Western Hospital: High-Risk Pregnancy Care High-Risk Pregnancy UK

X XBrigham and Women's Shapiro Cardiovascular Center Cardiovascular Care Boston

XMartini Klinik: Prostate Cancer Care Prostate Cancer Germany

X X X XDartmouth-Hitchcock Medical Center: Spine Care Spine Care NH

X X

Schon Klinik Eating Disorder Care Eating Disorders GermanyX X X X

* This case was prepared by Elizabeth O. Teisberg, Professor, The Geisel School of Medicine at Dartmouth and Scott Wallace, Visiting Professor,The Geisel School of Medicine at Dartmouth.

Copyright © Michael Porter 201310

Value Based Health Care Case Studies – continued

Case StudyMedical Condition Location

Specialty IPUs

Primary Care

Outcome Measure-

ment TDABCBundledPricing

SystemIntegration

GeographicExpansion

Role of Payors

UCLA: Kidney TransplantationESRD, Kidney Transplantation Los Angeles

X X XIn-Vitro Fertilization: Outcomes Measurement Infertility, IVF US

X X

Boston Children’s Hospital TDABCPlastic, Oral and Orthopedic Surgery Boston

X X XSchon Klinik: Measuring Cost and Value

Total Knee Replacement Germany

X X X XSun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan Breast Cancer Taiwan

X X XGlobal Health Partner: Obesity Care

Obesity, Bariatric Surgery Sweden

X X X XThe Cleveland Clinic: Growth Strategy Health System Cleveland

X X X X

ThedaCare: System Strategy Health System WisconsinX X X

Children's Hospital of Philadelphia: Network Strategy Health System

PhiladelphiaRegion

X X

Reconfiguring Stroke Care in North Central London Stroke UK

X X

Copyright © Michael Porter 201311 Copyright © Michael Porter 201311

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

Health Care Leaders Strategy Course, HBS

Timeline

Copyright © Michael Porter 201312

Value Based Health Care Delivery Courses and Lectures for Executives

Harvard Courses

• 2008-2014 – Intensive Seminar in Value-Based Health Care Delivery (1 week full-time)– Total of 602 participants

• 2009-2014 – Leadership Workshop on Strategy for Health Care Delivery (2 days)– Total of 381 participants

• 2011-2014 – Partners HealthCare Value Based Health Care Seminar for Residents and Fellows (3 days)– Total 200 participants

• 2012-2014 – Value Measurement in Health Care (2 days)– Total of 333 participants

External Courses• 2006-2012 – Health Care Innovation (University of Virginia, ~450 total participants)

• 2006-2012 – Executive Workshops (Brigham and Women’s Hospital, St. Francis Hospital, Hoag Hospital, Baylor Health, G.E., Cigna, Humana… total of ~900 participants)

• 2008-2012 – Global Health Delivery (Harvard School of Public Health, ~80 participants)

• 2008-2011 – Medical Care and the Corporation (Dartmouth, ~150 participants)

• 2009-2011 – Health Care Management (University of Virginia, ~100 participants)

• 2010-2012 – UCLA Strategy for Health Care Delivery (~90 participants)

• 2010-2012 – Medicaid Leadership Institute (85 participants)

• June 2011 – Strategy for Health Care Delivery: United Kingdom (80 participants)

• March 2012 – AAOS Enhancing Value in Musculoskeletal Care Delivery (125 participants)

• Fall 2013 – Dartmouth Masters in Health Care Delivery Science (50 participants)

• Fall 2013 – Executive Workshop Philips Health Care (70 participants)

• Spring 2014 – Value Based Delivery Leadership Program: Texas Medical Center (83 participants)

Copyright © Michael Porter 201313 Copyright © Michael Porter 201313

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

Health Care Leaders Strategy Course, HBS

Timeline

Copyright © Michael Porter 201314 Copyright © Michael Porter 201314

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

Health Care Leaders Strategy Course, HBS

Timeline

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201315 Copyright © Michael Porter 201315

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Timeline

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201316 Copyright © Michael Porter 201316

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Timeline

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201317 Copyright © Michael Porter 201317

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Timeline

Collaboration with Bob Kaplan Begins,

Value Measurement Executive Course

Copyright © Michael Porter 201318 Copyright © Michael Porter 201318

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

Timeline

ICHOM is founded

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201319 Copyright © Michael Porter 201319

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

Timeline“Redefining German Health-Care” (with Clemens Guth)

ICHOM is founded

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201320 Copyright © Michael Porter 201320

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

Timeline

“Redesigning Primary Care” (Health Affairs)

“Redefining German Health-Care” (with Clemens Guth)

ICHOM is founded

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201321 Copyright © Michael Porter 201321

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

“Redefining Global Health-Care Delivery,” (with Jim Yong Kim and Paul Farmer, The Lancet)

Timeline

“Redesigning Primary Care” (Health Affairs)

“Redefining German Health-Care” (with Clemens Guth)

ICHOM is founded

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201322 Copyright © Michael Porter 201322

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

“Redefining Global Health-Care Delivery,” (with Jim Yong Kim and Paul Farmer, The Lancet)

Timeline

“The Strategy to Fix Health Care,” (with Thomas Lee, HBR)

“Redesigning Primary Care” (Health Affairs)

“Redefining German Health-Care” (with Clemens Guth)

ICHOM is founded

Collaboration with Bob Kaplan Begins,

Copyright © Michael Porter 201323 Copyright © Michael Porter 201323

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

“Redefining Global Health-Care Delivery,” (with Jim Yong Kim and Paul Farmer, The Lancet)

Timeline

“The Strategy to Fix Health Care,” (with Thomas Lee, HBR)

“Redesigning Primary Care” (Health Affairs)

“Redefining German Health-Care” (with Clemens Guth)

ICHOM is founded

Collaboration with Bob Kaplan Begins,

“How to pay for Health Care” (with Bob Kaplan)

Copyright © Michael Porter 201324 Copyright © Michael Porter 201324

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Redefining Health Care: Creating Value-Based Competition on Results. (with Elizabeth Teisberg)

VBHCD Intensive Seminar at HBS

“What is Value in Health Care?” (NEJM)

Value Based Health Care Seminar for Residents and Fellows

“Redefining Competition in Health Care” (HBR)

The Global Health Delivery Project is founded with Dr. Jim Yong Kim

“How to Solve the Cost Crisis in Health Care,” (with Bob Kaplan, HBR)

Health Care Leaders Strategy Course, HBS

Value Measurement Executive Course

“Redefining Global Health-Care Delivery,” (with Jim Yong Kim and Paul Farmer, The Lancet)

Timeline

“The Strategy to Fix Health Care,” (with Thomas Lee, HBR)

“Redesigning Primary Care” (Health Affairs)

“Redefining German Health-Care” (with Clemens Guth)

ICHOM is founded

Collaboration with Bob Kaplan Begins,

“How to pay for Health Care” (with Bob Kaplan)