valtech days 2009 paris presentation: wcm in 2010 and an intro to cq5

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Mardi 17 Novembre 2009 Paris, la Défense WCM Trends for 2010 and CQ5 David Nuescheler CTO Day Software [email protected]

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A fast paced presentation on the evolution of the WCM industry for the coming year and a brief introduction and demo of CQ5 WCM.(creative commons credits to http://www.flickr.com/photos/ashleighthompson)

TRANSCRIPT

Page 1: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Mardi 17 Novembre 2009Paris, la Défense

WCM Trends for 2010 and CQ5

David NueschelerCTODay [email protected]

Page 3: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

1

2

3

CQ5 LIVE DEMOQUESTIONS & ANSWERS

INDUSTRY TRENDS 2010

Page 4: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

WCM Stakeholders

CMOBusiness

CIOIT

Authors

SiteOwner

Developer

Systems

Page 5: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 6: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Good-bye Vendor Lock-in.

Page 7: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Introducing the CM Cloud

SCMDAMDM

SOCIAL

WCMPIM

COLLAB

RM

Page 8: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Many different usecases.Little agreement.

Page 9: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

There is light.The Content Repository.

All disciplines of CMagree on the existence and the featuresetof a content repository

Page 10: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

A Content Repository!?

RDBMSFEATURES OF AN

FILESYSTEMFEATURES OF A

YOU ALWAYS WANTED

GOOD STUFFALL THE OTHER+

Transactions, Query, Structure, Integrity Binaries, Hierarchy, Locking, Access Control

Unstructured, Versioning, Full-text, Multi-Value, Sort-Order, Observation

CONTENT REPOSITORY

Page 11: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

A history of standards.

DMA & ODMADocument Management oriented Specification. Little Adoption.No active specification development.

WebDAV (& friends)Filesystem (Resource) oriented Protocol Specification IETF.Widely adopted. Every Desktop has WebDAV support. Every CM Vendor Supports WebDAV. No active specification development.

JCRJava Language API specification. Functionally Broad. Wide adoption by Java Applications. Active development.

CMISDocument Management oriented Protocol Specification. Work in progress. Active development of the Specification.

ACTIVESPECIFICATION

Page 12: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

12

Introducing JCR

170

283

Page 13: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

13

Page 14: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Known Compliant Repositories(* partially using 3rd party connectors)

Apache Jackrabbit Oracle XML DBExo

ECMS Platform Microsoft Sharepoint OpenText Livelink

Day CRX IBM FileNet P8 Xythos Repository Alfresco ECM Vignette V7

Interwoven Repository IBM CM / Domino EMC Documentum

+hundreds of TCKsregisteredSaperionArchive

Page 15: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Some known JCR Applications

Sourcemix Sourcemix

Percussion Rhythmix

Lutece Portal

QuickWCM WCMS

Jahia Framework

Hippo CMS

InfoQ Online CommunityNuxeo ECM

Sakai E-learning

TYPO3 v5.0 WCMGX WebManager

Exo ECMS Platform

Liferay Enterprise Portal

Artifactory Maven Proxy

IBM FileNet WebSiteManagerApache James

medic-2-medic mapofmedicine

Day Communiqué WCMS

Apache Tapestry

Day Communique Collab

QSLabs ComplianceApache

Cocoon

Alfresco ECMSApache Sling

Mindquarry Collaboration

Day Communique DAM

magnolia WCMS

JBoss PortalSun OpenPortal Interface 21

Spring Framework

Fast Enterprise SearchOracle WebCenterBEA Portal

Page 16: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Introducing CMIS.

PROPOSED TO

OASISSEPT

2008

V0.5

Page 17: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

JCR vs. CMISGoals & Bodies

JCR CMISVS.

Java Language API BindingsLarge Expert Groupv2.0 released

SOAP & AtomPub Protocol BindingsLarge Technical Committeepre v1.0 Public Review

RELATION

COMPLEMENTARY

Page 18: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

JCR vs. CMISScope comparison

JCR CMISVS.

RELATION

COMPATIBLE SUBSET

SCM

DAMDMSOCIAL

WCMPIM

COLLAB

RM SCM

DAMDMSOCIAL

WCMPIM

COLLAB

RM

General PurposeContent Repository Model

FocusedDocument Management Model

Page 19: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

JCR vs. CMISCompatibility

JCR CMISVS.

RELATION

COMPATIBLE

Apache Chemistry makes every JCR compliant repository CMIS compliant. Automatically. No work involved.

Page 20: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

JCR vs. CMISWhat, when?

JCR CMISVS.

RELATION

COMPATIBLE

Apache Chemistry makes every JCR compliant repository CMIS compliant. Automatically. No work involved.

Page 21: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

JCR & CMIS

Page 22: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 23: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Sites are Apps.

Page 24: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Application & WCM 1.0pre 2009

WebApps WebSitesmiles

portalsbusiness apps

extranetscommerce

Page 25: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

25

Applications & WCM 2.0

title

header

nav container

content

content

Content Block

Label

Label

Label

OKCancel

Progress labelApplication

contentblock

labels

Page 26: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Mash it up...

Page 27: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Drag & Drop Integration

applications, portlets, gadgets

Page 28: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

PORTLETS & OPENSOCIAL

Page 29: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 30: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

WCM is about Agility

Page 31: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Adapt in changing markets

1content

2structure

3logic

...well that’s why you have a CMS.

Page 32: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Data First.

Your content model is going to be...

...WRONG.

...it is just a matter of time

Page 33: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Componentized Deployment.

Your application is going to be...

...OUTDATED.

...or buggy.

Page 34: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

OSGI & DATA FIRST

Page 35: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 36: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

URLs matter beyond SEO

Page 37: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

REST

Learn to REST.

do things the “web-way”

Page 38: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

38

Roy FieldingChief Scientist Day Software

Co-Founder and Creator of Apache WebServer ProjectCo-Author of HTTP, URL, … standard specificationFounder of the Apache Software FoundationVP of the Apache WebServer projectAuthor of the Apache licenseCreator of the term “REST”

Page 39: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

It’s the Web. URLs matter.

.../product.jsp?id=12346

Mistake 1:Addressing the “Script”Mistake 2:.jsp? What the heck?

Mistake 3:Passing in “this”

Page 40: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Reclaiming the web. RESTful URL decomposition

/cars/audi/s4.details.html

Content Repository Path...selects a particular script

Page 41: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

REST

Page 42: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 43: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Users, notsurfers.

Page 44: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Users, are users, are users.

103± 2

± 2

104

± 2

105

Authors

Intranet

Public

Page 45: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

User Profile Management

Content RepositoryEvery User of the website has a Profile /

User Home

Access ControlledAuthenticated

Highly Scalable

Private file upload

Name, Email, ...

User Licenses & User Statistics

Registration and Forms content

Segmentation &

Group Information

User Private WebPages

Page 46: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

User Generated Content

Tightly Integrated

Start “small” and without entry barrierControl all user generated content using flexible workflows for approvalBuilt for Enterprise Class DMZ and Load Balancing environments

Page 47: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

<div class=”comment”> Look at my profile</div>

<div class=”comment”> Cool <b>stuff</b></div>

<div class=”comment”> Look at my profile <img src=”javascript:alert(‘ha’)”></div>

<div class=”comment”> Check out this site</div>

<div class=”comment”> Cool <b onload=”alert(‘ha’)”>stuff</b></div>

XSS Protection

#1 Attack Vector on Web-Apps: Cross Site Scripting (XSS)Needs sensible, not rigorous, escaping of HTMLBuilt-in XSS Protection Library - used in all Social Collab components & your JSPsConfigurable white list for flexible degree of freedom to user generated content

<div class=”comment”> Check out <a href=”javascript:alert(‘ha’)”>this</a> site</div>

Page 48: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

SOCIAL COLLABORATION

Page 49: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 50: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Enable online Marketing.

Page 51: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Baking vs. Frying

Baked(Static Delivery)

1

Fried(Dynamic Delivery)

2

Page 52: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Built-in Analytics

Pull RealtimeAnalytics / Reports

Any Event (Click)

Send Event

Analytics Server(embedded)

Plug-able Aggregator

Persist all Analytics Information in the Content Repository

Analyzes Request information (user, content, event, ...)

Store Analytics Data

Page 53: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Inside the Online Marketing

Identify

Segment the audience

Target Campaigns

Campaign Buy Now!

...and win.

Page 54: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

TraditionalMarketing

*Highest Paid Person’s Opinion

HiPPO*

Page 55: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

MVT: Let your prospect decide.

Your HiPPOs fave.

Your favourite.

Your designers

fave.

Page 56: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

FRYING, TARGETING &

MVT

Page 57: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 58: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Web 2.0, Ajax, Flash & Flex

Page 59: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Web 2.0: AJAX

JavaScriptdirect full

access

Page 60: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Web 2.0: Flex

ActionScriptdirect full

access

Page 61: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Web 2.0: Flash

ActionScriptdirect full

access

Page 62: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

ACTION SCRIPT & AJAX SUPPORT

Page 63: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

8 Top Industry Trends 2010+

1 2 3 4

6 7 85

Page 64: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Cloudy -Stormy Traffic

Page 65: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

“I need hardware to run WCM...”

Who authorized this?

How much Disk? Operating systemsInvestment

Network Zone

CPUs?Cores?

Firewall

Backup

root access?Unix Sysadmins

Shipping Date

Rack spacePurchase Order

Internet Connectivity?

Load Balancer

SAN / NAS

Hosting costsJVM Version

What Filesystems?

Disaster Recovery

Agreements Sizing

IP AddressWeb Server

Clustering

ConfigurationHardware Request FormLatency

Performance Tuning

Page 66: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

hardware for rent.

CLOUD

Page 67: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Cloud = SaaS

Page 68: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Storm Traffic

Q1 Q2 Q3 Q4

se

rve

r1

se

rve

r2

se

rve

r3

Page 69: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Scaling Options in ECM

1 2

“Ostrich”-style

1. Configuring Clusters

Several steps are needed to setup a Communiqué 4.x cluster with CRX 1.4 TarPM.

Copyright © 1993-2008 Day Software AG Configuring Clusters

PDF Created : 19.10.2008 14:09:59http://docs.day.com

Page 1/1

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“Exception”-style

Page 70: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Scaling Options in ECM

3

“Cloud”-styleHot-Join

“cluster-borne”

Page 71: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Tech Buzzword Bingo

NATIVE CLOUD SUPPORT

Page 72: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

1 2 3 4

6 7 85

8 Top Industry Trends 2010+

Page 73: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

1

2

3

CQ5 LIVE DEMOQUESTIONS & ANSWERS

INDUSTRY TRENDS 2010

Page 74: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Rebooting WCM

Web means Business.Business means Web.

Page 75: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Rebooting WCM

It’s WebContent Management

-1999-

WebSite

Page 76: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Rebooting WCM

It’s Web ContentManagement

-2009-

General Purpose

Page 77: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Rebooting WCM

Nutrition FactsServing Size 1 WCM Platform2010+

Amount Per Serving

Calories from Duct Tape 0

% of Daily Value**

Solid Web Platform

Business Agility

Cloud & Saas Ready

Driving OpenSource

Content Infrastructure

Standards

Duct Tape

100%

100%

100%

100%

100%

100%

0%

* Duct Tape is not only introduced into old and crusty solutions some of the brand new solutions are slapped together from a bunch of open source projects.

** Based on a healthy diet for Enterprises leveraging the Web as an important means of driving business.

Page 78: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

WCM Stakeholders

CMOBusiness

CIOIT

Authors

SiteOwner

Developer

Systems

Page 79: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

Standardized Content Infrastructure

WCM

CRXJCR CompliantContent Repository

connector

connector

connector

connector

DAMSocialCollab

+ Portal

+ Search

+ BPM

Platform

Page 81: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5
Page 82: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

demo

Page 83: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5
Page 84: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

demo

Page 85: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

1

2

3

CQ5 LIVE DEMOQUESTIONS & ANSWERS

INDUSTRY TRENDS 2010

Page 86: Valtech Days 2009 Paris Presentation: WCM in 2010 and an intro to CQ5

http://www.flickr.com/photos/mcgrathshttp://www.flickr.com/photos/ashleighthompson

thank you.(contact [email protected] if

interested in a full-fledged demo)