Valerie Kisiel – Innovative Educators

Online professional developmentOn-Demand Student Success WorkshopsOnline advisor in addition to IE workCombined, IE staff has over 45 years of experienceWorking to improve services to students for the past 10 years

Kristen Seldon – Innovative EducatorsDirector of Institutional Relations StudentLingo Contact

Who?

1.Are you?

• Student Services• Academic Services• Faculty• Mixture• Other

2.Do you offer online advising, counseling or tutoring sessions?

3.Do you currently offer 24/7 online resources or services for students?

Who is out there?

What are the goals for today?

1. Think outside of the box

2. Do more with less

3. Restructure the way we serve students

 

Online Education & Services

Online enrollment increased by what percentage from 2001-2009?

A. 50%

B. 75%

C. 543%

D. 832% (US News & World Report, Sept. 2010

http://www.usnews.com/education/online-education/articles/2010/09/22/online-degrees-learn-more-before-you-enroll

 

1. Most people want information online

Convenience is king

 

Non-Traditional StudentsWhat percentage of today’s students are considered non-traditional?

A. 35%

B. 45%

C. 75%

D. 85%

http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/FutureofHigherEducation/199391

 

2. Outside Commitment Overload

Multi-Tasking is a must!

 

Doing More with Less

More Students + Less $$$ =

Doing More with Less

http://broadcast.dcollege.net/drexel/published/500/568/3W/bH/568_18337_214010.m4v

 

3. Times have changed

Old School

New School

Solutions

• Podcasts/Vodcasts

• Online Student & College Services

• Web Conferencing

• On-Demand Videos

DEFINITION A podcast is a series of audio or video

digital-media files which is distributed over the Internet by syndicated download, through

Web feeds, to portable media players and personal computers. ~ Wikipedia

Podcasts/Vodcasts

UsesInstructional

LectureTest ReviewGradingSupplemental information

TutoringLots of free tutoring podcasts

Language example

AdvisingFaculty member talk about programCourse descriptionsRegistration steps

Exampleshttp://www.itunes.emory.edu/index.html

http://itunes.apple.com/us/itunes-u/student-services/id390961657

http://itunes.stanford.edu/

Is this the best delivery option for the content?

People to include in the discussion

Cost Software needed How to make it happen Marketing

Implementation

Steps to Implementation

Online Student Services

GOOD PRACTICESFast access to information

Accurate and current informationStudent friendly site design and navigation

ADVANTAGESAvailable 24/7: repeatableWatch with parents/family

Can be available in multiple languages

CHALLENGESLack of “personal touch”

Not all students have computer access or skills

What are Online Services?

• Instant Response

– https://foothill.intelliresponse.com/students/

• Advising

– http://www.frontrange.edu/onlineadvising/

• Chat

– http://www.zazachat.com/news.aspx?newsid=23

– http://solutions.liveperson.com/customers/uno/overview.asp

– http://b27.cc.trincoll.edu/weblogs/sta/2010/10/moodle_chat.html

• Google Docs

Examples

HOW DO WE USE IT?Career CenterCounselingFinancial AidOutreachCTE/VocationalClassroomParent ProgramsClassroom Collaboration

Uses

DEFINITIONWeb conferencing is used to conduct

live meetings, training, or presentations via the Internet.

EXAMPLESWebex, NetMeeting, Yugma (free),

Adobe Connect, Elluminate

Web Conferencing

Uses•Student Services

•Orientation•Live online orientation•Parent orientations •Get Started Sessions•Advising, Financial Aid and Career•Synchronous online advising

•Instructional•Online course/lectures•Online, synchronous office hours

•Instructional Support•Online presentations – supplemental instruction•Online Tutoring and study groups

•Example - http://www.studentaffairs.duke.edu/nsfp/programs-services/sts

DEFINITIONThe ability to deliver a movie or other

video program to an individual Web browser or television whenever the

user requests it.

On-Demand Videos

Instructional 1 minute paper, borrowing money, endless videos on YouTube

MotivationalSearch for inspirational speakers and stories

TED: http://www.ted.com/talks/richard_st_john_s_8_secrets_of_success.html

Student Success/SupportFYE, Learning Center, Tutoring, Student Life, Supplemental InstructionStudentLingo - https://www.innovativeeducators.org/retention_s/77.htm

Examples

YouTube – www.YouTube.com Common Craft - http://www.commoncraft.com/TED: http://www.ted.com/StudentLingo - https://www.innovativeeducators.org/retention_s/77.htm

Uses

Common Craft

http://www.commoncraft.com/borrowing-money

TED

http://www.ted.com/talks/lang/eng/richard_st_john_s_8_secrets_of_success.html

StudentLingo On-Demand Student Success/Support WorkshopsInteractive video-based workshops, action plans & valuable resources

Maximize Your College ExperienceWhat Makes a Successful StudentExploring Careers & Choose a MajorMastering the InterviewingResume Writing

Time Management Conquering Procrastination Financial Literacy Stress Management Financial Aid Basics

Topics

Academic & Career Exploration

Personal Management

StudentLingo On-Demand Student Success/Support WorkshopsInteractive video-based workshops, action plans & valuable resources

Discover Your Learning StyleStudy Tips & Note-TakingTest Anxiety and Test-Taking SkillsAvoiding Plagiarism Learning Strategies Every Student Should Know

Learning to Learn

Reading Comprehension Strategies Pre-Writing Techniques: Strategies For Idea Development Developing A Strong Thesis Statement Drafting Introductions, Body Paragraphs, And Conclusions Proofreading, Revising, And Editing Your Paper

Reading & Writing Strategies

Topics

Goals of SLGOAL = Help students achieve their academic, personal and career goals

GOAL = Help students be more prepared for appointments

GOAL = Allow counselors and tutors to spend quality time with students.

GOAL = Give faculty access to workshops to use in or outside of class

GOAL = Provide useful information to all students 24/7

Demo

http://studentlingo.articulate-online.com/5124916650

Action Plans

Topics

Engaging Activities

Topics

Spanish Version

Advisors and Career Counselors First Year Experience Orientation Online Learning Learning Centers/Student Success

Programs Tutoring Programs Faculty Parent’s Programs

.

Uses

Northwest Arkansas Community CollegeAaron Divine - Learning Services Specialist, Title III

•8,000 students

•Academic Advising Center and the Career Development Center

•Students either self-select or referred electronically

•Helps students identify both career and academic goals.

•The Exploring Careers and Choosing a Major workshop saw a 48% declaration of major rate by students who had completed the workshop.

Case Studies

Case StudiesNew England College of Business and FinancePaula Bramante - VP of eLearning

•1,700 FTE

•Student Services and Academics

•Tutorials are available on the Student Portal. New students take 3 tutorials as part of their orientation coursework.

•“The Plagiarism tutorial is very helpful and is built into the Information Literacy course at the undergraduate level.”

•“The workshops have been very well received. Students attribute this course as being a key contributor to their success as an online student.”

Southeastern Community CollegeLisa Santiago- Title III Tracking Specialist

•2700 Full Time & 2600 Part Time

•Required for Business, Math, English, Philosophy/Religion, Art, Sciences (Microbio/Anat/CAN)

•Discover Your Learning Style helps students work and study within their styles to learn more material faster

•Great resource for faculty! StudentLingo is an easy way for faculty to incorporate student support services into their classes

Case Studies

Jessica Petriello – Academic Counselor

•3,000 students

•Academic Resource Center & First Year Seminar (FYS) Program

•Uses• Academic Probation and/or receiving mid-semester warnings • First Year Seminar & Online Students• New graduate assistants in the ARC – Training • A supplement to our in-person Elements of Success Workshop Series

•Helped students prepare for Academic Counseling appointments and increased the quality of time with students

•This is a great tool for Academic Advisors and Faculty

Case Studies

Foothill CollegeAlex Duran – Program Director, Foothill College & CareerConnections, Map Your Future

• 12,000 students

• Use in New Student Orientation, High School Outreach Workshops, Accelerated Summer Academies

• Faculty use in classroom: Cheating & Plagiarism, Time Management, Career Exploration

• Faculty use for their own information

• Spanish version very useful for parents

Case Studies

www.StudentLingo.com/Institution_Name

More Information: www.innovativeeducators.org

email: Kristen@ieinfo.org 303.955.0415

How does it work?

Next Steps• Identify 3 tools you can use to improve online

student support

• Determine which departments on campus would benefit from the tools discussed

• Develop a plan for implementation• Find out what students want – survey or

just ask• Create a task force• Cost• Staff time• Technology support involved in

implementation

Contact Info

Free Trial: http://www.studentlingo.com/fall2012

Valerie KisielInnovative Educators

val@ieinfo.org

StudentLingo InformationKristen@ieinfo.org 303.955.0415