vail 2014 20140526 v1
DESCRIPTION
Prescription Poland, ISSIP, Data Techno Park, IBM Research, Watson, Cognitive Systems Institute, e-Health, Service ScienceTRANSCRIPT
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Vail 2014:Partnering for e-Health Grand Challenge
Dr. James C. (“Jim”) SpohrerDirector, IBM Global University Programs & Cognitive Systems Institute
May 26, 2014
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Prescription Poland Expert Network
• Maria Siemionow MD PhD DSc (U Illinois at Chicago) – Chairperson
• Marek Girek MD (Data Techno Park)
• Mirosław Miller PhD (Polish Academy of Sciences & Data Techno Park)
• Yassi Moghaddam (International Service Science Innovation Professionals)
• Andrzej Ruciński PhD (University of New Hampshire)
• Jim Spohrer PhD (IBM, ISSIP)
• Michael Yaszemski MD PhD DSc (Mayo Clinic)
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Vail 2014 Objectives
• Grand challenge in e-Health developed by ISSIP/DTP partnership
• Data Techno Park as a service science center of excellence addressing critical e-Health problems: big data, health analytics, standardization, implementation procedures, new product development
• E-Health market strategy development
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IBM Research - Almaden
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IBM Research
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Next Generation Infrastructurefor a Smarter Planet
Cloud
Social
Internet of Things
Mobile
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E-Health
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Technology: Cognitive Computing
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IBM Platforms for Entrepreneurs
• Smarter Cities Intelligent Operations Center Platform• IBM Watson & Cognitive Computing Platform• IBM UP helping university startups to scale-up (growth)04/11/2023
© IBM 2013 IBM University Programs worldwide accelerating regional
development (IBM UPward)9
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Welcome to the new age ofplatform technologies and
smarter service systems for every sector of business and society
nested, networks systems
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Service Systems Fundamental Abstraction of Service Science:ISSIP portal to Disciplines (23), Professional Associations (39), Journals (20), Conferences (31), Workshops (7)
IBM SSME Centennial Icon of Progress
Discipline Association
Marketing AMA
Operations Research INFORMS
InformationSystems
AIS
Computer Scienceand Engineering
ACM, IEEE
Human Factors AHFE
Operations Management
POMS
Systems Science ISSS
Design SDN
Systems Engineering IIE
… …
Serviceology SfS
(SSME+DAPP) ISSIP
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The Well-Read Service Scientist(The top 300 papers – together over 100,000 citations)
• http://service-science.info/archives/2708
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Service-Dominant Logic
Prof. Stephen VARGO Prof. Robert LUSCH
Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of marketing, 1-17. (Oct. 2013, ~4500 citations)
Claude Frédéric Bastiat David Ricardo Colin Clark Richard Normann John Riordan
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Service ThinkingSaperstein & Hastings: Book, Course, ISSIP Certificate
All value is co-created
Service systems we live and work in
Componentized business architecture
Global-mobile-social scalable platforms
Run-Transform-Innovate
Multi-sided metricsCVC Group, LLC 14
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Holistic Service Systems (HSS)
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http://www.service-science.info/archives/1056
Nation
State/Province
City/Region
UniversityCollege
K-12
Cultural &ConferenceHotels
HospitalMedical
Research
Worker(professional)
Family(household)
For-profits:Business Entrepreneurship
Non-profitsSocial Entrepreneurship
U-BEEJob Creator/Sustainer
U-BEEs = University-Based Entrepreneurial Ecosystems
“The future is already here (at universities),it is just not evenlydistributed.”
“The best way topredict the futureis to (inspire the nextgeneration of studentsto) build it better.”
“Multilevel nested, networked holistic service systems (HSS) that provision whole service (WS) tothe people inside them. WS includes flows (transportation, water, food, energy, communications), development (buildings, retail ,finance, health, education), and governance (city, state, nation). ”
University Four Missions1. Learning2. Discovery3. Engagement4. Integration
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Universities Matter #1
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Japan
ChinaGermany
France
United KingdomItaly
Russia SpainBrazilCanada
IndiaMexico AustraliaSouth Korea
NetherlandsTurkey
Sweden
y = 0,7489x + 0,3534R² = 0,719
0
1
2
3
4
5
6
7
8
9
0 1 2 3 4 5 6 7 8 9
% g
loba
l G
DP
% top 500 universities
Nation’s % WW GDP and % Top 500 Universities (2009 Data)
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Universities Matter #2
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…But it can be costly, American student loan debt is over $900M
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Universities Matter #3
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“When we combined the impact of Harvard’s direct spending on payroll, purchasing and construction – the indirect impact of University spending – and the direct and indirect impact of off-campus spending by Harvard students – we can estimate that Harvard directly and indirectly accounted for nearly $4.8 billion in economic activity in the Boston area in fiscal year 2008, and more than 44,000 jobs.”
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Partnering for Skills
Marisa Viveros,VP Cybersecurity
Innovation
Dianne Fodell,Program ExecSkills for 21st C
Nanci Knight,AcademicInitiatives(Western Region)
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Key Question: Knowledge Half-Life• What percentage of a companies product and service
offerings to customers change every year?• What percentage of the courses that students get change
every year?
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Education: Challenge-Based Sport
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T-Shaped People:Next Generation Adaptive Innovators
for a Smarter Planet
Many disciplinesMany sectors
Many regions/cultures(understanding & communications)
Deep in one sector
Deep in one region/culture
Deep in one discipline
“No one knows everything, but a well-chosen team of T-shapes has empathy to learn anything.”
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Why ISSIP? T-shapes for Teamwork
• Our world is becoming more interconnected and complex
• Yet most organizations operate is silos
• Most professional organizations do a great job of focusing on one discipline, function, or industry sector
ISSIP is a professional society designed to focus on the interconnected nature of value co-creation for smart service systems (tech, biz, social, etc.)
BREADTH
DEPTH
T-Shape professionals can innovate across traditional boundaries
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ISSIP Ambassadors
• More than 15 Ambassadors and growing…
• Link ISSIP to other professional associations, research centers, conferences, etc.
• Help ISSIP co-sponsor activities in other conferences
more... http://www.issip.org/learningcenter/valuenetwork
/
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At your university, how many?
• Are your researchers, staff, faculty, students talking about “Cogs” yet?
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IBM Vision: A New Era of Computing
• Cognitive systems allow us to do more and dream bigger, boosting both productivity and creativity
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Watson Business Unit
• $1B Investment: Far beyond Jeopardy!
Watson Foundations Big Data and Analytics
Cognitive Systems27
Ecosystem ProgramBusiness PartnersDevelopersResearchers
SolutionsCustomer EngagementHealthcareFinanceAccelerated Research
ServicesWatson Discovery AdvisorWatson ExplorerWatson Analytics
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Watson Academic Programs
• On ramp…
2014
Readiness
- Cognitive Computing Course an and Competition
- Case Competitions
- Great Mind Challenges
- Other collaborations
Recruiting
Research
- Cognitive Systems Institute
2015 – Scale Globally
•Expand functionality, algorithms, experience•Collaborative Research•Publish papers •Develop courses •Develop applications•Program in Corelets•Establish SIGs
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New Era of Computing:Cognitive Technologies & Componentry
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Natural Language– Reasoning, Logic & Planning– Symbolic Processing– Natural Language Processing– Ranking of Hypotheses– Knowledge Representations– Domain-Specific Ontologies– Information Storage/Retrieval– Machine Learning, Reasoning– Von Neumann Componentry– OpenPOWER Systems
Pattern Recognition– Recognition, Sensing & Acting– Pattern Processing– Image & Speech Processing– Ranking of Hypotheses– Pattern Representations– Domain-Specific Neural Nets– Information Storage/Retrieval– Machine Learning, Perception– Neuromorphic Componentry– SyNAPSE Systems
AI for IA: Intelligence Augmentation
Cognitive Systems(“Cogs”) that boost learning,discovery, engagement, transformation, and long-range planning.
Cognition as a Service
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Cognitive Systems Institute• Exploration: Research on Cognitive Systems/Cognitive Science
– Work with universities to develop grand challenge research questions– Create a “Handbook of Cognitive Systems Research”– Link conferences, journals, professional associations, funding agencies
• Education: Readiness to Build “Cogs” for Multiple Use Cases– Work with universities to establish new courses & POVs (Point-of-view documents)– People use “Cogs” to boost their productivity/creativity in multiple roles/contexts– Develop POVs on business and societal transformation (roles to regions)
• Ecosystem: Regional Startups Enabled by “Cognition as a Service”– “Cogs” as the new apps – systems of engagement (Mobile/Cloud) – Components for natural language processing, reasoning, learning (Von Neumann)– Components for pattern recognition, perception, learning (Neuromorphic)
• Engage: Top Collaborators Aligning For Speed & Impact With…– IBM Watson Business Ecosystem: Courses and Startups (21st Century Jobs)
• IBM Componentry (Blue Mix/SoftLayer, OpenPOWER, SyNAPSE, etc.)
– IBM Research/University Programs on series of grand challenges• Curated Content (Training & Test), Natural “Cogs,” Multicultural Reading Comprehension,
Professional Certifications, Accelerated Discovery, Long-Range Planning (Rebuilds), etc.
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In Pictures
Courtesy Jean Paul Jacob, IBM Research Emeritus
“Cogs”- Language- Learning- Levels
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Jim Spohrer, IBM• Dr. James (“Jim”) C. Spohrer is IBM Innovation Champion
and Director of IBM University Programs (IBM UP). Jim works to align IBM and universities globally for innovation amplification. Previously, Jim helped to found IBM’s first Service Research group, the global Service Science community, and was founding CTO of IBM’s Venture Capital Relations Group in Silicon Valley. During the 1990’s while at Apple Computer, he was awarded Apple’s Distinguished Engineer Scientist and Technology title for his work on next generation learning platforms. Jim has a PhD in Computer Science/Artificial Intelligence from Yale, and BS in Physics from MIT. His current research priorities include applying service science to study nested, networked holistic service systems, such as cities and universities. He has more than ninety publications and been awarded nine patents.
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