V. Narayanan

Make a Budget with an aim to make money and not save money and Live within thus prepared Budget

Have a well defined targets based on current level of potency not on conventional standards

Make life simple and keeping things simple means better organized; planned and focused

Profitability does not necessarily means big; hence aim at being most profitable rather than being big

At the peak of success; look for things that can be done better

Be humble – success is hardly ever all your own doing and rarely irreversible

Hire and Team the people with a sense of humor and capability to turn a tough situation to a lighter one

Quit Pretending. To be successful; be true to the maximum extent possible

Hire for attitude and train for skills If you had hired wrong person or right person at a wrong

time; say good bye to him or her; else there would be disruption in the operations

Treat all your team members like Family Members and never take your family for granted

Do whatever it takes for there is very little traffic in the extra mile

Be your own and define your own standard of professionalism

Follow the principles of Equity as if you are fanatically religious about it

Think as if you are the owner of the enterprise

Be lean; make it difficult to hide poor performance

Kill bureaucracy- Ignite Ownership Spirit Abolish unnecessary Meetings Abolish Committees; multiple approvals; etc., Abolish or Minimize Paper Work Simplify and Clarify the Communication

Channels

Stop Analyzing; Start taking Actions – as if you are on the battle field

Make rules, systems and procedures your servants and not your masters

Anticipate the unexpected – Expect the worst and prepare for the best

Be flexible but don’t break Deal with your people and not

positions/titles

Owner is the one who is focused on the results regardless of who is watching

Owner is the one who believes that he can make a difference in everything he does

Owner will put his trust in others; he tells his men that he trusts them and make them to act accordingly

Owner will show his men what he think they are worth

Owner would negotiate with an abundance mentality

Owner is the one who would make his organizational and personal mission, vision, values clear and then hold the reins loosely

Owner is the one who does what his men expects and make his men to do what he wants

Take on a Childlike Curiosity. Learn from every one Develop Genuine Interest in the knowledge of

others; ask to learn, listen to learn and watch to learn

Train yourself to look beyond the horizon Put yourself in Others’ shoes quite often Plan and organize based on others’ expectation Make information more interesting and

meaningful; relevant and show your team what is in it for them

Give people more responsibility to develop their strengths and grow

Blaze new trails; don’t rest on others’ laurels Ask yourself how you can do it before you ask

others how it’s been done Become a “Risk Doctor” help people recover

from mistakes by accepting and encouraging Stand behind your commitments Learn from mistakes Play to win and not to “not to lose” Make life and work an adventure

Equip people to make decisions – Clearly define their deliverables and explain the organization’s culture

Values and Principles are to be made clear in every system; procedure; etc.,

Measure and Reward people who protect culture

Do --- Just Do it How you spend your time and money?

Does it reflect your values and principles

Make your people your artwork – memorialize and display your fondest memories with your people

Make the vision your boss Be sincere with your people Building Culture is not an over-night job; it is

not accidental; make it purposeful and meaningful

Do what you value; speak what you do; walk your talk

Be a story teller for your company and your family by creating history

One who works hard can alone be truly happy. Don’t hide that happiness – celebrate

Celebrations create memories; acknowledge what is important and recognizes the values

Celebrations is the opportunity to bring the people together and tighter

Celebrate/appreciate from heart and not as a matter of customs

Identify and reward people who have done their best openly and whole heartedly

Note un-spirited appreciations means insulting the person. You would appreciate a person when he has done more than what you have expected. Hence when you appreciate you need to legitimately change your opinion on him and else you are insulting not appreciating

Celebrate as you do at home.

Lighten up Work in play clothes if possible. Never

be rigid and serious Be first to find humor in tense moments Make it your daily mandate to make at

least one of your team members to laugh and laugh at yourself

Be a friend and not boss

Love your work and people Show and demonstrate your love and

genuine interest Know you can love and disapprove at the

same time Never be afraid of other man – love is

fearless Be gracious – Polish your politeness Forgive and Forget

Genuinely show your gratitude to your people for their support at the time of success

Genuinely support your people at the time of failures by acknowledging their good intentions

Give more than money – your love and time Love not to get but to give; you will get more

than what you expect Be first to give

Market to employees not just to your customers Promote culture along with your product Look for unusual ways to tell your story Collaborate with others in creating your story Use your story as a way to build spirit, service

and performance Have everyone play a part in keeping your

company’s advertising and marketing promises Find ways to tell your own story; use it further

your personal and professional success.

Defend your people. The customers may not be right all the time

Make service a way of life Give people the flexibility to transcend rules

and regulations to better serve the customers Good Enough is never good enough Every one is most valuable; inform your

people. Give more than what is expected

It is collaborative effort to achieve any success and so to retain it