U @AARRONXCONNECTED

RESEARCH

2

TACTICALMETHODOLOGY

INTERVIEWS

USABILITY TESTING

CUSTOMER FEEDBACK

ANALYTICS

COMPETITIVE ANALYSIS

LEARNTHEN LOSE IT

DATAOVERLOAD

INFORMATION

KNOWLEDGE

DATADATA

WISDOM

STRATEGY

CRISIS

Merlin Mann

0

Email from Ben

OMG

MORE!

Email from Ben

11

OPENDATA

ANALYTICS

ACCOUNT CLOSING SURVEYS

BLOG COMMENTS

COMPETITOR NEWS

DELIVERY STATS

INDUSTRY RESEARCH

RELEASE NOTES

SUPPORT DATA

SURVEY DATA

TWEETS

WIN

HOW

EMAILIS THE API

ROUTINGDATA

NOTEBOOK@

TAG#

TAGPERSONAS

POWER

AUTORESPONDERS

OPENACCESS

JOINTOWNERSHIP

STORIES

24

IMABLE

MEMORABLE

PRINCIPLES

NOT TOOLS

EASY IN

EASY OUT

DATA FOREVERYONE

DATA& EVERYONE’S

STRATEGY

OPEN

SMARTDESIGN

PROBLEM SOLVING

DECORATION

FILTER

QUANTIFY

CONNECTDATA

CONNECTPEOPLE

CULTUREOF INQUIRY

THANKS@AARRON