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® 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM Filing ID: 97967 Accepted 11/28/2016

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Page 1: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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USPS TECHNICAL CONFERENCE

PRESENTATION

OCTOBER 21, 2016

1

Postal Regulatory CommissionSubmitted 11/28/2016 4:29:15 PMFiling ID: 97967Accepted 11/28/2016

Page 2: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Flats Processing Impacts to Cost and Service

*Source: PRC ACD Report FY2015 -- page 166

Page 3: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Factors Contributing to Cost and Service Issues

1. Bundle Processing

2. Low Productivity on Automated Equipment

3. Manual Sorting

4. Productivity and Service Issues in Allied Operations

5. Increased Transportation and Cost

6. Last Mile / Delivery

Page 4: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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1. Bundle Processing

AFSM100APPS/APBS/SPSS

FSS

pallets sacks

staging

SAMP

Flat Mail Prep

(AI/035)

Manual Bullpen/

Opening Unit

Manual Cases

DBCS

rejects

rejects

Post Office/BMEU

Co-located

BMEU

Non

Co-located

Current Service Performance Diagnostics measure cycle times, of bundles, observed through scanning and USPS automation equipment.

dispatch

Elapsed time from

Acceptance scan to

Container Distributed

scan at Delivery Unit

To Bundle

Sorter and

Automation

Piece

Processing

DDU

Entry

DMU

Mailer

In/Out

of Manual

Elapsed

Time from

Entry to

Bundle or

Piece scan

Page 5: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Data currently provides insights into the percentage of bundle breakage by class, entry location, and mailer.

Logic: A bundle is deemed broken if multiple pieces from a single eDoc bundle are scanned on APPS/APBS

1. Bundle Processing

AFSM100APPS/APBS/SPSS

FSS

pallets sacks

staging

SAMP

Flat Mail Prep

(AI/035)

Manual Bullpen/

Opening Unit

Manual Cases

DBCS

rejects

rejects

dispatch

Currently available, only for Full-Service mailers, providing associated tray and bundle IDs through eDoc.

In September 2016, 61% of all flats entered were full service

Potential to add Bundle

Breakage metric on

Mailer Scorecard (Full

Service)

Potential to apply

similar logic for Non-Full

Service mailings with

electronic manifest and

accurate nesting

Post Office/BMEU

Co-located

BMEU

Non

Co-located

DMU

Mailer

Page 6: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Can produce a metric based on weighted median throughput and work hours leveraging End-of-Run and Management Operating Data System (MODS)

BMEU

DU

No

n C

o-lo

ca

ted

2. Low Productivity on Automated Equipment

pallets sacks

staging

SAMP

Flat Mail Prep

(AI/035)

Manual Bullpen/

Opening Unit

Manual Cases

rejects

rejects

DDU

allied

allied

allied

distribution

dispatch

Co-located

FSS

AFSM100APPS/APBS/SPSS

DBCS

Measured

throughput

against

work hours

Page 7: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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3. Manual Sorting

AFSM100APPS/APBS/SPSS

FSS

pallets sacks

staging

SAMP

Flat Mail Prep

(AI/035)

Manual Bullpen/

Opening Unit

Manual Cases

DBCS

rejects

rejects

Post Office/BMEU

Co-located

BMEU

Non

Co-located

dispatch

DMU

Mailer

In/Out

of Manual

Potential metric using total manual volume and total work hours spent to determine productivity.

Page 8: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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4. Productivity and Service in Allied Operations

AFSM100

FSS

Manual Bullpen/

Opening Unit

Manual Cases

DBCS

Post Office/BMEU

Non

Co-located

DMU

Mailer

APPS/APBS/SPSS

pallets sacks

stagingrejects

rejects

dispatch

SAMP

Flat Mail Prep

(AI/035)

Co-located

BMEU

Can measure total volume processed.

Can measure and record total work hours spent on allied operations.

No clear line-of-sight in allied operation to specific products. Allied

operations

is a challenge

Page 9: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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5. Increased Transportation Time and Cost

Can measure cycle times of bundles, nested to containers, observed through scanning.

Currently available, only for Full-Service mailers, providing associated tray and bundle IDs through eDoc.

pallets sacks

staging

DBCS

rejects

allied

AFSM100

Manual Cases

distribution

Manual Bullpen/

Opening Unit

Flat Mail Prep

(AI/035)

allied

allied

Processing Plant 2

Processing Plant 1

FSSSAMP

Air- FC Flats per the mode matrix

FedEx

Dest.

Facility

NDC NDC

STC STC (optional)

THS

THS

Commercial

APPS/APBS/SPSS

rejects

THS

THS

dispatch

Co-located

BMEU

DMU

Mailer

Commercial

Post Office/BMEU

Non Co-located

Dependent

on accurate

nesting

Page 10: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Post Office/BMEU

Non

Co-located

Co-located

BMEU

DMU

Mailer

6. Last Mile / Delivery

pallets sacks

staging

DBCS

rejects

rejects

allied

distribution

SAMP

Manual Cases

Manual Bullpen/

Opening Unit

Flat Mail Prep

(AI/035)

allied

allied

AFSM100APPS/APBS/SPSS

FSS

Distributed

Scan

dispatch

Days in transit

from Last

Processing scan

to on street/in-

office carrier

sampling scan.

Page 11: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Last Mile-Legacy vs Internal SPM

FY16 Q4 Measured Flats Last Mile Flat Samples

EXFC Flats 28,996

Presort FCM Flats 6,560

Standard/BPM flats 226,096

Periodicals Flats 95,789

Total 357,441

Legacy Measurement Through Third Party

FY16 Q4 Measured Flats Last Mile Flat Samples

Single Piece First-Class 166,231

Presort First-Class 75,396

Standard/BPM Flats 2,011,271

Periodicals 655,459

Total 2,908,357

Proposed Internal SPM

Page 12: USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, … · 1 USPS TECHNICAL CONFERENCE PRESENTATION OCTOBER 21, 2016 1 Postal Regulatory Commission Submitted 11/28/2016 4:29:15 PM

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Questions