usps intelligent mail™ package barcode (im™pb): implementation and benefits
DESCRIPTION
What are the benefits to using USPS Intelligent Mail™ Package Barcode (IM™pb) for shipping? Ryan Seipp of the United States Postal Service joins Michael Rosenfield of Pitney Bowes.TRANSCRIPT
USPS Intelligent Mail™
Package Barcode
(IM™pb) and the
Tracking/Visibility Implementation and Benefits
August 13, 2013
Shipping Information Systems
Product Information
USPS
Ryan Seipp, United States Postal Service
Ryan works in the Shipping Information Systems group of the USPS, which
supports the Product Tracking System and certification process. He brings years
of sales experience to this position and works with customers on the IMpb
transition and certification process. He also oversees various Postal projects to
improve package visibility and the overall customer experience.
Ryan earned his undergraduate degree at Lynchburg College and is working
towards a MS in Technology Management at Stevenson University.
Michael Rosenfield, Pitney Bowes
Michael has been with Pitney Bowes in the areas of program and product
management for three years. As part of his position, he focuses on the
relationship between Pitney Bowes and the USPS, with regard to our metered
clients. Previously, Michael was with CIGNA and GE Financial. He graduated
from Pace University.
Your Presenters
IMpb Benefits
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WHY IMpb? • Best Prices for Packages
• Commercial Base and Commercial Plus • Avoids upcharges or fees
• End-to-End Tracking with no additional charge for most products
• Know when to expect your shipments to arrive
• Improves sorting efficiency
• Baked-in Insurance up to $50 for Retail and Commercial Base
Pricing and $100 for Commercial Plus customers Priority Mail.
• Supports simplified carrier route distribution and in the future, dynamic routing
• Improves customer service
100% Package Visibility
• What does this mean? – Barcode on every package
– Tracking built into pricing for major shipping products
– Full end-to-end tracking
– Rich information to help customers and USPS
manage operations and improve customer experience
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Rebranding and Recent Changes
Better validation for package delivery
Name changes represent move to tracking, not
just delivery confirmation:
– Delivery Confirmation to USPS Tracking
– Parcel Post to Standard Post
– Baked in tracking for Priority Mail and Standard Post
at Retail Offices.
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USPS Tracking Capabilities –
Scans, Domestic Items
Increased number of scan events - better tracking
– Domestic information/scanning events: • Electronic Shipping Info Received
• Acceptance
• In-Transit / Processed
• Arrival at Unit
• Out for Delivery
• Delivered
• Notice left when packages not delivered on 1st attempt
– Additional Information available • Expected Delivery Date, Container Information
– More Domestic Scan Events • Nested events
• In / out of processing facility events
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USPS.com Track & Confirm Example 1
(Domestic)
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Intelligent Mail
Package Barcode
General
Requirements &
Features
• Tracking at no additional charge for competitive products
• Priority Mail
• First-Class Package Services *
• Parcel Select*
• Parcel Select Light Weight*
• IMpb Requirements – Unique IMpb
– Destination Delivery Address and/or ZIP+4 Code
– Shipping Service File Version 1.6 or higher
* Commercial only product
Intelligent Mail Package Barcode
General Requirements & Features
IMpb - Implementation Timeline
• First Introduced: September, 2011
• Final Rules: effective January 28, 2013 • Covered certain products and extra services
• Added transition period until July 28, 2013 • Additional rules proposed • Customers continue to receive presort/destination entry prices
• Compliance measured and feedback to customers
• Non-compliant mailers must request exception
• Pitney Bowes exception (January, 2014)
• Final Compliance Date – January 26, 2014 • In conjunction with Price Change
Intelligent Mail Package Barcode
IMpb – Details & Benefits
Details • Supports 6 and 9-digit Mailer IDs
• Longer serial numbers - up to 14 digits – to maintain barcode uniqueness
Benefits • Reduces multiple barcodes on package
• Saves money – less printing toner/ink when barcodes combined
• Better processing - potential to simplify operations and improve
customer service
USPS Tracking Label 400
Customer’s Receipt
(Perforated)
Don’t need this
• New! Information must be provided by customer on the
product that the label will be applied and where mail will be
entered in USPS.
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Internal Tracking Visibility
only
Fee for USPS Tracking info
must be paid by customer
External and Internal Tracking
Visibility available
Fee for Signature Confirmation
must be paid by customer
External and Internal Tracking
Visibility available
Preprinted Intelligent Mail Package Barcode Labels
Available for Order
WHY?
• Built-in intelligence promotes
accurate reporting of package
shipments, enabling mailers’ call
centers to respond to customer
inquiries with speed and accuracy
• Proactively manage customer
expectations, operations and supply
chain Greater Accountability
• DYNAMIC ROUTING – resulting in
more efficiently moving all parcels
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IMpb FAQ’s can be viewed at:
https://ribbs.usps.gov/intelligentmail_package/documents/tech_guides/IMPB_FAQs.
Barcode, Package, Intelligent Mail (USPS2000508) document and Publication 199:
Intelligent Mail Package Barcode (IMpb) Implementation Guide are posted on
RIBBS and viewable at:
http://ribbs.usps.gov/index.cfm?page=intellmailpackage
Publication 205, Electronic Verification System Business and Technical Guide is
also available on RIBBS at:
http://ribbs.usps.gov/evs/documents/tech_guides/Pub205.PDF
The IMpb Final Rule Federal Register Notice is available at:
http://www.gpo.gov/fdsys/pkg/FR-2011-09-27/html/2011-24705.htm
The IMpb Proposed Rule Federal Register Notice is available at:
http://www.gpo.gov/fdsys/pkg/FR-2013-07-11/pdf/2013-16524.pdf
For other questions, please email: [email protected]
IMpb: Additional Information
Q&A
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