Using the Web-Based Training Tool

MyFloridaMarketPlace

2

The OnDemand Browser-based Player allows you to learn while you work. You can gain well-rounded knowledge of software functionality, complete with conceptual understanding and hands-on experience, by learning how to use the program in a simulated environment and while working with your own “live” data. The OnDemand Browser-based Player will demonstrate how to complete a task or guide you as you work.

What is the OnDemand Player?

3

The Main Window

The OnDemand Browser-based Player window is the central area from which you can view and find available training modules, lessons, and topics, and then launch training for a specific topic.

4

The Outline Pane

This pane shows the outline for the training. The highest level in the outline is a module, the second level is a lesson, and the lowest level is a topic. You can expand and collapse items using the plus (+) and minus (-) symbols.

5

The Concept Pane

When you select an outline item, the Concept pane provides an overview of the business context for the selected item.

6

The Introduction Pane

When you select a topic, the Introduction pane provides the objective and a scenario for the user for the task to be completed.

7

Using Hyperlinked TextCertain text may

appear in a different color and underlined.

This text is hyperlinked; when you

click it, a window opens. This window

may contain a definition of a term or

more information about the step.

Note: These links are not available when

you play a topic in See It! Mode.

8

Playback ModesWhen you select a topic, you may use any of the three available playback modes: See It!, Try It!, and Do It!. The other available

mode, Know It?, is an assessment mode.

9

See It! ModeEnables you to learn by watching an animated demonstration of tasks being performed in a simulated environment. All required

activities, such as moving the mouse and selecting menu items, are completed automatically.

10

Playing a Topic in See It! ModeSee It! Mode runs

automatically. Click the Pause link in the

bubble to pause it, and click the Resume button to resume

playback. You can also advance to the

next step manually by pressing the [Enter]

key. You can stop it at any time by clicking the Close button in the bubble, or by

pressing the [Escape] key on your keyboard.

11

Using Explanation FramesExplanation frames require interaction.

You can identify them by the prompt “Press [Enter] to Continue” at

the bottom of the bubble. You will need to press [Enter] on

your keyboard or click the Continue link to advance to the next

step.

These frames provide you with more

information about the topic, rather than

presenting you with a specific step.

Explanation frames also appear in Try It!

mode.

12

Try It! ModeEnables you to learn interactively by prompting you for the necessary mouse clicks or keystrokes to complete tasks in a simulated environment. When you are working in Try It! mode, you see a marquee around the location where you need to complete an action. If you make a mistake, you

are prompted to try again.

13

Playing a Topic in Try It! ModeWhen you are working

in Try It! mode, the OnDemand Browser-based Player places a marquee around the location where you

need to complete an action. If you make a

mistake, you are prompted to try again.

As Try It! mode provides a simulated environment, active

data and system settings in your application are

protected.

Whenever text input is required, the text must be entered exactly as suggested to advance

to the next step.

14

Using Alternatives

 

If the Show next alternative action icon (a two-headed

arrow) appears in the bubble, an alternative

action or path is available. An

Alternative Action is one action that causes the same result as the

primary action. An Alternative Path allows

you to complete a series of actions that

lead to the same result as the primary path.

Alternatives paths and actions are available

in Try It! Mode and Do It! Mode.

15

Using the Actions Menu in Try It! ModeYou can control the playback using the Actions link in the

bubble. The Next Steplink advances to the

next step. The Previous Step

link returns to the previous step. The

Start from the beginning link returns to the first step. The

Show next alternative action

displays the Alternative Action or

Alternative Path, if available. The Help

link displays the Help window. The Close

Topic link exits Try It! mode.

16

Do It! ModeEnables you to learn interactively, while you work, without leaving the live application. You

can accomplish real tasks with your actual data while you learn. The Do It! window opens within the target application. This window includes a series of

steps that need to be followed in sequence to complete the task.

17

Playing a Topic in Do It! ModeWhen a topic is played in Do It! mode, the Do It! window opens on

top of the MyFloridaMarketPlace

window. The Do It! window includes a

step or steps that you complete in the

system to complete the task. After

completing the step or steps listed in the box, you can click the Next Step link to move to

the next step. You can also use the Next

Step link to skip a step in the task.

18

Using the Actions Menu in Do It! ModeYou can control the playback using the Actions link in the bubble. The History link opens a History window containing links to each of the

previous steps. The Next Step

link advances to the next step. The Help

link displays the Help window. The Close

Topic link exits Do It! mode.

19

Know It? ModeEnables you to put your knowledge to the test in a simulated environment. When you click the

Know It? button, you are presented with the score needed to pass (80%), and you will also receive instructions for completing the assessment. You can then start to perform the required

steps for completing the current task.

20

Playing a Topic in Know It? ModeWhen you play a topic in this mode, you are

first presented with the score needed to pass,

and you may also receive instructions for

completing the assessment. You can then start to perform the required steps for completing the current task. Once you start

the task, you will receive a hint at each step to assist you in

completing the step. If you are unable to

complete a step, you may click the Next Step link. A window opens to tell you that you will be graded as incorrect if the step is completed for you.

21

Remediation Levels in Know It? ModeWhen you fail to

complete a step on the first attempt, you are marked incorrect for that particular step. If you fail to complete a

step, you will see up to four levels of

remediation. The first level tells you the

action was wrong, and to try again. The next two levels provide the

text for the correct step and then the

marquee as well. In the fourth level, the

step is completed for you. Note that the

steps must be completed exactly as

they were in Try It! Mode to be correct.

22

Jump-in PointsThe arrow icon on the See It!, Try It!, and Do It! buttons open a window containing Jump-in Points.

Jump-in Points are links to various actions within a topic, allowing you to start a topic at a point other than the beginning. Jump-in Points are helpful when you need to learn only a portion of a

task, particularly for topics with many steps.

23

Setting PreferencesYou can set options in

the Preferences window. These

options include the color for the marquee

(or highlight) that appears in Try It! and

See It! Modes and whether the text in the Introduction pane also

appears in a frame before the first step of the topic. When the Enable skipping in

Try It! option is selected, you can

advance to the next step in Try It! mode by pressing the [Enter]

key instead of performing the action.