using the start-up playbook to reboot a big university website
DESCRIPTION
Slides for a plenary talk on "Using the start-up playbook to reboot a big university website" given by Ross Ferguson, University of bath at the IWMW 2014 event held at Northumbria University of 16-18 July 2014.TRANSCRIPT
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Using the startup playbook to reboot a big university websiteRoss FergusonIWMW 2014
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Fuck yeah startups* Problem-solving* Creative* Practical* Disruptive* Replicable
IWMW 2014Ross Ferguson
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What else can be run as a startup?* Dating* Taxi services* Energy* Parliamentary records* Diplomacy
IWMW 2014Ross Ferguson
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GDS is a startup by government* Alphagov* Changed gov.uk* Changing the Civil Service
IWMW 2014Ross Ferguson
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Can bath.ac.uk be run as a startup?* What’s the opportunity?* Are the right people in place?* Do the methods transfer?
IWMW 2014Ross Ferguson
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Got a problem?* Same old, same old* Usage is meh* Tired tech* Sell, sell, sell* Demotivated teams
IWMW 2014Ross Ferguson
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It’s week 44
IWMW 2014Ross Ferguson
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New goals* Devolve publishing and engagement* Make tasks easier* Make the work meaningful* Be known for delivery
IWMW 2014Ross Ferguson
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New old team* One team, multiple functions* HE vetrans and noobs* Producers, not managers* Trusted to self-facilitate* New governance
IWMW 2014Ross Ferguson
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Delivery principles over process1. Put user needs first2. Make decisions based on data3. Release iteratively and often4. Keep things simple and consistent5. Provide ongoing support6. Work in the open
IWMW 2014Ross Ferguson
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Products, not pages* Roadmap* Backlogs* Agile delivery
IWMW 2014Ross Ferguson
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The users made me* Self-initiated* User research* No client work
IWMW 2014Ross Ferguson
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Tools of the trade* Slack* Trello* Heroku* Foundation* Bamboo* Github
IWMW 2014Ross Ferguson
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Fail fast, lower risk* MVP* Show and tell* Weeknotes* Pivots* Retrospectives
IWMW 2014Ross Ferguson
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How’s it working out?
IWMW 2014Ross Ferguson
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The downsides* Agile vs waterfall* Too much product* Burn out* Sprinting alone* Autonomously aligned* Discipline is hard
IWMW 2014Ross Ferguson
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The upsides
* Always be shipping* Meeting everyday needs* Bring us problems* Monitoring performance* On the panels* Seeing ourselves in others
IWMW 2014Ross Ferguson
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Is it replicable and scalable?* University of Bath* University of Wherever* Mentality, methods, model
IWMW 2014Ross Ferguson
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We willtransform the model, spin out a product, or fail
IWMW 2014Ross Ferguson
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Try it
IWMW 2014Ross Ferguson
