using social media to recruit and retain study participants ......using social media to recruit and...

51
Using Social Media to Recruit and Retain Study Participants the CRC’s perspective Presented by: CTSI Research Education, Training and Career Development (CTSI-Ed) Nick Rosener, CSMS, President, Tech Nick Creative Daniel Holsinger, Community Health Coordinator, SPH Melissa Mueller, MPH, CTSI Recruitment Service Manager Jeffery Perkey, MLS, CIP, IRB Research Compliance Supervisor

Upload: others

Post on 25-Sep-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Using Social Media to Recruit and Retain Study

Participants – the CRC’s perspective

Presented by:

CTSI Research Education, Training and Career Development (CTSI-Ed)

Nick Rosener, CSMS,

President, Tech Nick

Creative

Daniel Holsinger, Community Health

Coordinator, SPH

Melissa Mueller, MPH,

CTSI Recruitment Service

Manager

Jeffery Perkey, MLS, CIP, IRB

Research Compliance

Supervisor

Page 2: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 3: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Recruitment

Page 4: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 5: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 6: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 7: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 8: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 9: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 10: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 11: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Targeted Ads

Page 12: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 13: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 14: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 15: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 16: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 17: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 18: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 19: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 20: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 21: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 22: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 23: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 24: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 25: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 26: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 27: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Good Luck!

Page 28: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 29: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 30: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 31: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Hypothesis-Driven

vs.

Not-(Totally)-

Hypothesis-Driven

Page 32: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 33: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 34: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

What are

your

brand assets?

Page 35: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 36: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Brand Hierarchy &

Persona

Brand Awareness

Brand Capital

Page 37: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 38: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research
Page 39: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Facts tell,

but

stories sell.

Page 40: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Questions?

Page 41: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Human Research Protection Program

Using Social Media to Recruit

Study Participants – IRB

Guidelines

Jeffery Perkey, CIP, MLS

Research Compliance Supervisor

[email protected] 612-626-5654

Page 42: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Human Research Protection Program

Common Types of Internet Research

• Ethnography

• Focus Groups

• Qualitative Research

• Interviews

• Web-based Experiments

Page 43: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Human Research Protection Program

Internet Research Survey Tools

• Survey Monkey

- Cloud based

- Online Panel

• Qualtrics

- Cloud based

- Online panel option

Page 44: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Human Research Protection Program

Concerns Relevant to IRBs

• Is information posted online

automatically in the public domain?

• How do IRBs assess the expectation of

privacy?

– Terms of Use/Terms of Service

– Distinction between anonymous &

confidential

– Provide information about the environment

Page 45: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Human Research Protection Program

Subject Recruitment

• Facebook Page

• YouTube video

• Matching algorithm on social media

sites (e.g. PatientsLikeMe)

• Consider the information that will be exchanged with

prospective subjects, use a dedicated site that is

individual for all other purposes

Page 46: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Human Research Protection Program

Recruitment is part of informed consent

• Study title, purpose, protocol summary,

etc.

• Description of research risks/potential

benefits

• Solicitation of identifiable private

information (e.g. eligibility survey)

• Recruitment plan

Page 47: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Social Media CRC seminar

Melissa Mueller, MPH

Page 48: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Social Media Tips/Considerations

• Engagement versus advertisement

• Does social media make sense for your study?

• Relevancy: what does this look like and do you

have the resources to achieve it?

• Budget considerations: do you need staff,

student worker, paid promotion, etc?

• Use an existing platform

• Consider disease specific versus study specific

Page 49: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Social Media Resources

• U of MN Social Networking Guidelines, Basics of social networking,

What to know before using social networking, Tool comparison

chart: https://www.ur.umn.edu/brand/requirements-and-

guidelines/social-networking/

• IRB Guidance on Using Social Media for Recruitment of Research

Subjects:

http://www.research.umn.edu/irb/guidance/documents/SocialMediaf

orRecruitment.pdf

• Social Media for Researchers: Tips for #Success:

• http://www.ctsi.umn.edu/news-and-events/events/past-events

• Penn Social Media and Health Innovation Lab:

http://www.med.upenn.edu/socialmedialab/

Page 50: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

CTSI Recruitment Resources

• CTSI Recruitment Center

– Consultations

– Leverage recruiting technologies, University

networking, and community partnerships

– Feedback on recruitment plans

– Connection to informatics experts and clinical

data

• Contact Research Navigator: [email protected]

Page 51: Using Social Media to Recruit and Retain Study Participants ......Using Social Media to Recruit and Retain Study Participants – the CRC’s perspective Presented by: CTSI Research

Questions for the panel