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    Using Social Media to

    Increase Your FundraisingMike PanettaPartner, Beekeeper Group

    Wednesday, May 25, 2011

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    Mike Pane*a, Partner at Beekeeper Group

    City-Wide Elected Official in the District ofColumbia, Shadow U.S. RepresentaJve

    Award winning-strategist for digital advocacy,poliJcal, and public affairs campaigns

    Introductions

    Wednesday, May 25, 2011

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    What Well Cover What is social media?

    Why its such a hot topic among

    fundraising professionals

    Ideas and strategies to take the rststeps towards integraJng a socialmedia fundraising program into yourefforts.

    Wednesday, May 25, 2011

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    What We Wont Do A*empt to impress by

    confusing you with jargon

    Sell you a bunch of snake oilabout how this will change theway world works forever.

    Pass ourselves off as gurus -were sJll learning this stufftoo

    Im Not This Guy .

    Wednesday, May 25, 2011

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    Quick Review Social media is a tool to spread yourtheme and message, it wont magicallycreate it for you

    Social Networking has always existed -even before computers

    Internet now makes it easy to connect

    with a more people and share moreinformaJon than ever before

    Not just gossip at the water cooler anymore - its video, audio, web sites being

    spread among individualsWednesday, May 25, 2011

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    Why This Matters Fundamental shi in the power ofcommunicaJon and the ow ofinformaJon

    FragmentaJon of media landscapeconJnues on a relentless pace

    TradiJonal media business models

    are starJng to erode

    The people are now themedia.and have the tools andmeans to make a difference

    vs.

    Wednesday, May 25, 2011

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    Fragmentation of Media

    vs.

    106 MillionViewers for 1983

    series nale

    20.5 MillionViewers for 2010

    series nale

    Wednesday, May 25, 2011

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    People Trust Friends People no longer place a great deal of trustin insJtuJons or the media

    Only 23% rate the honesty and ethical

    standard of journalists as high or veryhigh, while 31% said they were low orvery low (Source: The Project for Excellence in Journalism )

    Only 22% have a high degree of trust in the

    government (Source: Gallop, April 2010)

    90% of consumers online trustrecommendaJons from people they know;70% trust opinions of unknown users.(Econsultancy,July 2009)

    Wednesday, May 25, 2011

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    Mul$ple channels is key

    9 12

    You can no longer assume peoplewill want toconsume your materials on your

    preferredchannel...youneed to provide

    options.Wednesday, May 25, 2011

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    10

    YourWebsite

    Multiple Paths Needed

    DONATIONSVIA WEB SITE

    Wednesday, May 25, 2011

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    Not a Silver Bullet Important to keep things in perspecJvewhen starJng down this path

    $300 Billion given to non-prots in 2008 -5% of which was given online - most of itthrough the organizaJons web site via emailappeals

    The key drivers of donaJons remainunchanged, social media is a tool to expandthe reach of your ask and empower yourdonors to help spread the message

    Social media a two-way street, users are

    looking for engagement - not to be treated asan ATMWednesday, May 25, 2011

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    Trending Upward Online giving was up 34.5% in 2010(Blackbaud.com)

    Online giving is becoming the rst-responsemethod of choice for donors - and the web is

    the #1 source of news for those 18-29(Blackbaud.com, PewCharitable Trust)

    Disasters show how effecJve this can bewhen a*enJon is focused across the socialweb (Blackbaud.com)

    HaiJan giving peaked only 3 days a erHaiJan earthquake and majority went tosmall organizaJons that quickly organized viasocial media (Blackbaud.com)

    Wednesday, May 25, 2011

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    Build Community First If you dont have a relaJonship via socialmedia with supporters, dont expect much inreturn

    The network of people is the most powerfulpart of social media, concentrate on growingthat for your organizaJon

    Post informaJon, updates, respond to

    quesJons, and engage with the community

    A mature, acJve online community is notsomething that happens quickly - it needsJme to develop and requires care and

    nurturingWednesday, May 25, 2011

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    Expand Beyond Email Emailing lists of donors is sJll importantway to raise funds online - but organizaJonsneeds to think beyond their list and engagethe social web

    Social web allows for more interacJon withdonors and viral spread of appeals

    MulJmedia appeals can be bring emoJons

    and personal stories to your ask

    Most organizaJons have the ability toproduce this media in house - and likely on aphone!

    +

    =

    Global Distribu$on

    Wednesday, May 25, 2011

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    Integration is Key Social media should be used to augment exisJngefforts - not replace them

    Are current efforts being made shareable via

    social media channels?

    Are social media tools integrated to yourdonaJon web site, blog, and email template?

    Are you asking donors to share the news of theirdonaJon?

    Tools exist to Je various sites and pla ormstogether and cross-publish content - including

    ShareThis and new features on FacebookWednesday, May 25, 2011

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    Some Examples

    Wednesday, May 25, 2011

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    Personal Pages

    Wednesday, May 25, 2011

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    Some stories work bestover video...

    http://www.youtube.com/watch?v=mE4rK8NcCB4Wednesday, May 25, 2011

    http://www.youtube.com/watch?v=mE4rK8NcCB4http://www.youtube.com/watch?v=mE4rK8NcCB4http://www.youtube.com/watch?v=mE4rK8NcCB4
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    Creative Uses

    Wednesday, May 25, 2011

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    Facebook Causes

    Wednesday, May 25, 2011

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    Birthday Wishes

    Wednesday, May 25, 2011

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    FundRazr

    Wednesday, May 25, 2011

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    Razoo

    Wednesday, May 25, 2011

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    Twitpay

    Wednesday, May 25, 2011

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    Without a network that knows you and hears from youo en...you have nothing.

    Appeals that are successful online touch the heart - and thesocial web is great for spreading those messages

    IntegraJon into exisJng fundraising appeals is the best way tostart - i.e. social media enabled thank you pages

    OrganizaJons that do well in building online community areacJvely growing their network and providing it with useful,Jmely informaJon - fundraising gets folded in over Jme

    Final Thoughts

    Wednesday, May 25, 2011

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    Questionshttp://www.beekeepergroup.com/presenations/AFG2011.ppt

    http://www.beekeepergroup.com/presenations/AFG2011.ppthttp://www.beekeepergroup.com/presenations/AFG2011.ppt