using snowplow for a/b testing and user journey analysis at custommade

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User journeys and A/B testing April 5, 2016

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User journeys and A/B testing April 5, 2016

Outline

l  CustomMade data pipeline

l  User journeys

l  A/B testing with Snowplow

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Our data pipeline

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Customer and Transactional data Traffic and event data

Data sources

Analytics

Storage

Production database

Unified analytical model

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Transactional and customer

data

Visitor Sessions Events

Visualize user journeys

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Customer journeys on CustomMade.com May 2014 – Dec 2014

~80% of visitors to listings pages

bounce

More pages = more conversions

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Post rate by # of pages viewed Last 100 days

Create new field

A/B test with Snowplow

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Fire A/B test condition event on page view

Compare the 2 groups on anything that you track

Design your experiment

Test: <span class="track_view" data-track-view="AB test page view*Browse overlay test 1*variant=/Ring overlay 1"></span> Control: <span class="track_view" data-track-view="AB test page view*Browse overlay test 1*variant=No overlay"></span>

Can match any event to a session