using internet sites to inform potential beneficiaries & the public: the greek experience ivana...
TRANSCRIPT
Using Internet sites to inform potential beneficiaries & the public:
the Greek experience
Ivana Doulgerof CSF Management Organisation Unit
Programming & Communication
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Two I & P Objectives
Enhance transparency
Inform the public on the EU policies’ impact
www.info3kps.gr
www.hellaskps.gr/bestpractices
Ensures wider dissemination on funding opportunities
Informs potential applicants on procedures
Informs the public on the results of the Structural Funds support 2000-2006 in Greece
Promotes successful initiatives to serve as examples to implementing bodies
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www.info3kps.gr
Invitations to tender: financial support schemes employment social support education / training
Target Group:: citizens enterprises – entrepreneurs, other bodies (NGOs, universities)
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Characteristics - Services
Single platform, web based search engine
Simple, user-friendly search options Information & Links to the implementing authorities
Worldwide Web Consortium (W3C)
Automatic e-mail alerts (newsletter)“My basket” area
Help Desk
by attribute / type of support by sector of interest by target group advanced search
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Extra filters
Project description
Potential beneficiaries
Area
Deadlines
Title and short description
Deadline
Implementation area
Terms & conditions
Funding details
Contact - Documentation
More details
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Penetration to the public
280.011
73.773
479.516
129.96533.343
1.084.255 1.049.474
-50.000
150.000
350.000
550.000
750.000
950.000
1.150.000
TOTAL 2004 TOTAL 2005 TOTAL 2006 2007 (J an-Oct)
Unique Visitors Visits
Newsletter members: 11.604
Messages: 784
Calls of proposals: 2.145 Data 9/11/07
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Evaluation - on line3.005 users responded
9 out of 10: the site facilitates the citizens’ access to the CSF4 out of 10 visit the site daily 5 out of 10: applied in programmes found in the site
8 out 10 of these applications were successful
What is a “best practice” – and where?
• A successful project?
• A large scale project?
• An innovative project?
• An important project for the economy of the country?
• A social cohesion project?
• An environmental friendly project? • Is a best practice in Greece also a best practice
in Germany / Italy / Spain?
• Is a best practice on a remote island or a rural area also a best practice in the capital?
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Best PracticesSound managementContributing to the OP strategic
objectivesOriginal / Innovative / ExemplarySuccessful, complete, operational
www.hellaskps.gr/bestpractices
Target Group: Citizens Implementing Bodies
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Search Result
s List of ProjectsArea
More details
Title of best practice
Project details
Contact details
Photos, images etcDescription of project
Why is it a best practice?
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Work FlowManaging Authoritie
s
on line updating the database– additional documentation
Intranet SitesIntranet Sites verifying & editing verifying & editing incoming data
cross checking & cross checking & collecting data collecting data directly from directly from implementing bodiesimplementing bodies
content content managementmanagement
upgrading upgrading maintaining maintaining
“network”“network”
CSF ManagementOrganisation Unit
Public
INTERNETINTERNET
Internet Internet SitesSites
General General PublicPublic
Specialized Specialized UsersUsers
Both sites co-financed by the European Union
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Challenges
Accurate & up to date information / to the point / value added (content)
Usability is the key word
Complex projects
