using default sets in the raiser's edge

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09/25/2013 1 09/25/2013 Better Manage Data by Using Default Sets in The Raiser’s Edge 1 Better Manage Data by Using Default Sets in The Raiser’s Edge PRESENTED BY CRAIG HAUBRICH 09/25/2013 Better Manage Data by Using Default Sets in The Raiser’s Edge 2 Craig Haubrich [email protected] 800-443-9441 x.3498 Twitter: @craighaubrich Senior Solutions Engineer at Blackbaud Product Specialties: The Raiser’s Edge & Blackbaud CRM Previous Raiser’s Edge customer MEET YOUR PRESENTER

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Page 1: Using Default Sets in The Raiser's Edge

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Better Manage Data by Using Default Sets in The Raiser’s Edge

PRESENTED BY CRAIG HAUBRICH

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The Raiser’s Edge2

Craig [email protected]

800-443-9441 x.3498

Twitter: @craighaubrich

• Senior Solutions Engineer at Blackbaud

• Product Specialties: The Raiser’s Edge & Blackbaud CRM

• Previous Raiser’s Edge customer

MEET YOUR PRESENTER

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Learning Objectives

What Is A Default Set?

Add or Edit a Default Set

Using Default Sets

Practical Application of Default Sets

Questions

AGENDA

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SHOW OF HANDS…

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WHO HAS BEEN USING THE RAISER’S EDGE FOR

YEARS AND HAS CONSISTENTLY DESIRED A WAY TO

HAVE DEFAULT VALUES?

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WHO KNOWS WHAT A DEFAULT SET IS?

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WHO IS USING DEFAULT SETS TODAY?

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Understand what a default set is

Learn which records allow a default set to be applied

Know how to create and edit a default set

Identify when a default set may be useful for data integrity or expediting data entry

Establish three practical examples of when a default set is useful

LEARNING OBJECTIVES

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A single default value or group of multiple default values for a record type

• A default set may contain values for almost every field on a record

• Values from the default set will populate the corresponding fields on a record

• You have the option to load only certain default field values or all default field values contained within a default set

WHAT IS A DEFAULT SET?

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Standard record types

in RE7

• Individual

• Organization

• Action

• Gift

• Relationship for Individual Constituent

• Relationship for Organizational Constituent

Record types from optional

modules or The

Raiser’s Edge

Enterprise

• Job

• Proposal

• Financial Information

• Event

• Participant

RECORD TYPES

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• From The Raiser’s Edge menu bar: Tools Organize/Create

Defaults

- This allows you to access all default sets regardless of record type

ADD OR EDIT A DEFAULT SET

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• From a specific record type, select the menu for the record type and

select Load Defaults from…

- e.g. the Constituent menu on a constituent record or the Gift menu on a gift

record

- This allows access only to the default set(s) for the type of record you are on

ADD OR EDIT A DEFAULT SET

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USING DEFAULT SETS

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• You may view/use all default sets or only your own

USING DEFAULT SETS - GENERAL

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Default values may be loaded:

• Immediately when you select the default set you want to use

• From within a record:

• You may load default values into all specified fields from a default set or on a field-by-field basis

• Use the F2 key to load field-specific values when your cursor is placed into a relevant field

• Use Shift + F2 to load all default values from within the set

USING DEFAULT SETS - GENERAL

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If there is more than one default set for a record type, you must specify the default set that you want to use

If only one default set exists for a record type, the default values are automatically applied when you opt to load defaults

USING DEFAULT SETS - GENERAL

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When applying a gift to an existing registration or membership, gift defaults may

be applied to the gift

Gift default sets may be associated with event

records or membership categories

When prompted to associate a gift with an outstanding registration or lapsed membership,

select yes and then select the appropriate

registration or membership

USING DEFAULT SETS – EVENTS AND

MEMBERSHIPS

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DEFAULT SETS IN ACTION!

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EXAMPLE #1: ADDRESSEES & SALUTATIONS

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Craig Haubrich

Craig Haubrich

Craig Haubrich

Craig Haubrich

ADDRESSEES AND SALUTATIONS

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Mr. Craig Haubrich

Craig R. Haubrich

Mr. Craig R. Haubrich

Mr. Craig Haubrich & <Spouse>

ADDRESSEES AND SALUTATIONS

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• <First Name> <Last Name>

Craig Haubrich

• <Title 1> <First Name> <Last Name>

Craig Haubrich

• <Title 1> <First Name> <Middle Initial> <Last Name>

Craig Haubrich

• <Title 1> <First Name> <Last Name> <and> <Spouse Title 1> <Spouse First Name> <Spouse Last Name>

Craig Haubrich

ADDRESSEES AND SALUTATIONS

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Pre-formatted addressee and salutation formulas tend to stay in the database but may not reflect your organization’s intended usage of addressee and salutation types

A constituent record doesn’t show the full formula and only shows the output of the format based upon the data elements populated on the constituent record

ADDRESSEES AND SALUTATIONS

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• A constituent default set populating the correct formulas into the addressee and salutation fields on a constituent record

The Solution?

ADDRESSEES AND SALUTATIONS

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EXAMPLE #2: CENTRALIZED RECORD

MANAGEMENT

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Examples

• Marking a record deceased

• Merging a duplicate record

• Marrying two constituents

• Recording an organization merger/acquisition

CENTRALIZED RECORD MANAGEMENT

Use a default set for an action to request a record update that may only be done in a centralized manner

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Add an action to the constituent record that requires the

update

Use a default set to assign the action to the designated staff member and auto-

populate the relevant fields on the action to facilitate the record

update

CENTRALIZED RECORD MANAGEMENT

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EXAMPLE #3: CONTACT REPORTS

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Create an

action and

populate default values

for

• Category

• Solicitor

• Reminder defaults for each solicitor or by contact report type

• Note text with headers for key sections such as narrative and next step(s)

CONTACT REPORTS

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EXAMPLE #4: GIFT FIELDS

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Many organizations track additional gift details as gift attributes

These are added manually during gift entry

Use a default set to pre-populate the attribute categories and descriptions when possible

GIFT FIELDS

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TWEET ABOUT YOUR SESSION

Raiser’s Edge default sets are

a great way to speed up data

entry! #blkbre #bbcon

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QUESTIONS?

Craig [email protected]

(800) 443-9441 x.3498

Twitter: @craighaubrich