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USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) [email protected] [email protected] RETIRED AD / MEDFORD BLM

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Page 1: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

USFS Enterprise UnitIT Specialist Washington Office – Boise Idaho

Web Manager (WEBM)Computer Technical Specialist (CTSP)

[email protected]

[email protected]

RETIRED AD / MEDFORD BLM

Page 2: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us
Page 3: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

COMPUTER TROUBLES . . . SEE PAUL

QUICK AND DIRTY INFO – NO FLUFF

Page 4: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

THE

PLAINBROWNWRAPPERVERSION

Page 5: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

IF YOU ARE NOT MAKING PROGRESS ON A PROJECT

FOR 15 MINUTES

PICK-UP THE PHONE AND CALL FOR HELP

D0 NOT SPEND 2 HOURS STUCK . . .

CALL FOR HELPPLENTY OF FOLKS OUT THERE WILLING TO HELP

Page 6: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

BE HONEST WITH FOLKS AND SAY … I DO NOT KNOW

Page 7: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

TELL THEM YOU WILL FIND SOMEONE WHO DOES KNOW

THEN GET BACK TO THEM – DO NOT ASSUME ANYTHING

Page 8: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

TELL THEM WHEN YOU WILL GET BACK TO THEM

DON’T LET THEM ASSUME WHEN YOU WILL GET BACK TO THEM

AND …. GET BACK TO THEM

Page 9: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

SO DON’T TRY …

Page 10: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us
Page 11: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

OPPORTUNITY FOR IMTs – Space for Team Websites

TARGET AUDIENCE – Incident Management Team Members

www.wildfirelessons.net

SHOULD USE IE (Internet Explorer) – Not Chrome / Firefox

Page 12: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Brenna MacDowell Comm. Specialist (413) 569-2075

www.wildfirelessons.net

[email protected]

Page 13: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

PUBLIC INFO ON INCIDENTS – Once Stop Shopping

TARGET AUDIENCE – General Public

inciweb.nwcg.gov

Page 14: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

HEADS UP:

Good One Stop Shopping / Info For General PublicGood For IMTs With No Other Web Space Available

www.inciweb.org

1) Web Manager / Info Shop Contacts Home Unit Responsible For Incident To Get Access

2) Home Unit PAO Is First Contact3) InciWeb – Not A Lot Of Text Formatting Available4) Standardized Format / Template = Good For Public

Standardize Means Not A Lot Of Flexibility = Bad Sometimes5) No Linking Allowed To Outside IMT Websites6) Photo Processing … Weak At This Point7) Historical Access Of Past Incidents … Home Unit

Responsibility8) No Specialized Software Needed – Relatively Easy To Use9) Be Prepared For Questions About “BLOG” Links

WHAT YOU KNEW LAST YEAR / YESTERDAY MAY NOT BE THE CASE TODAY

Page 15: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

HELP DESK(866) 224-7677

www.inciweb.org

Page 16: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

https://fam.nwcg.gov/fam-web/Note: No WWW

DETAILED INCIDENT INFO – the 209

TARGET AUDIENCE – Generally IMTs andRelated Support Agencies/Personnel

Page 17: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

https://fam.nwcg.gov/fam-web/Note: No WWW

TWO STEP PROCESS TO LOGIN

STEP 1

Page 18: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

https://fam.nwcg.gov/fam-web/Note: No WWW

TWO STEP PROCESS TO LOGIN

STEP 2

Page 19: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

1) INPUT by SITL (Situation Unit Leader)

2) RETRIEVE Approved Info / Report For IMTs, etc.

This is something you might be asked to do ...

NOTE THE ADDRESS CHANGE …Not So Easy To Find These Days

Page 20: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us
Page 21: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us
Page 22: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Call and Get An ID/PW Prior To Fire Season – ID Yourself As A CTSP

Page 23: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

ftp.nifc.govNote: No WWW

INCIDENT DOCS – Maps, IAPs,Various Plans, Etc.

TARGET AUDIENCE – IMTs andRelated Support Agencies/Personnel“INTERNAL DOCUMENTS”

Anonymous Read(No ID/PW Needed to View)

Protected Read(ID/PW Required to View)

ID & PW Always Needed To Post Documents

ID/PWREQUIREDAS OF 2008

Page 24: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

ftp.nifc.gov/CTSP/TrainingNote: No WWW

Watch For Watch For Updates To Updates To CTSP Course CTSP Course Training Training MaterialsMaterials

Page 25: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Posting Incident Data to FTP.NIFC.GOV

Note: No WWW

Secure Info Requiring Passwordfor Read Access to Incident Documents

(i.e. IAPs, Evac Plans, Etc.)

For Windows XP

MUST USEWINDOWS EXPLORER

(Not Internet Explorer)

ftp.nifc.gov/Incident_Specific_Data

Page 26: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Posting Incident Data ftp.nifc.gov/Incident_Specific_Data

Note: No WWW For Windows XP

Couple Double ChecksXP/Explorer Configured Correctly

Page 27: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Posting Incident Data ftp.nifc.gov/Incident_Specific_DataNote: No WWW For Windows XP

SOME REGIONAL DIFFERENCESWork with Plans Chief / IC to see

if there are any special instructionsin the Delegation of Authority or Policy.[Using Windows EXPLORER]

Historical Info

Select Incident’s

REGION

GIS Data

Incident Data(Normally RESL Posts /

May Need Your Assistance)

Posting Incident Data

Page 28: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Posting Incident Data ftp.nifc.gov/Incident_Specific_DataNote: No WWW For Windows XP

EACH GACC WILL HAVE REGIONAL PASSWORDS[http://gacc.nifc.gov/] Lists All The GACCs

Normally there is a POST PASSWORD (Write)and READ ONLY Password

nwgaccadm!n (Note the !) / GAcc!077

Dale Guenther / [email protected] 503-808-2188 (C) / 503-807-8595 (W)

secsupport / Big!Brother

NW

CC

ERROR PAGE

Right Mouse Click

nwgaccadm!n (Note the !) / GAcc!077

Posting Incident Data

Page 29: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Posting Incident Data ftp.nifc.gov/Incident_Specific_DataNote: No WWW For Windows XP

Follow The Bouncing Ball ….

Take Your Clues From Previous FiresFor Folder / Naming Convention

Suggested Folder Structure:

YEAR Folder Incident Name Folder IAP Folder Daily IAPs XXX Plans Dated Plans XXX Info Info Documents

Work withPSC / RESLto EstablishThis Structure

Posting Incident Data

2012 … 2013 … ??? – TOOL BEING REPLACED – STAY TUNED

Page 30: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Jim Edmond [email protected]

(503) 808-2120

Jim Edmond [email protected]

(503) 808-2120

ftp.nifc.govNote: No WWW

Page 31: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

isuite.nwcg.gov/Note: No WWW

YOUR FRIEND ON THE NET

TARGET AUDIENCE – CTSP’s & I-Suite Users

Page 32: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

isuite.nwcg.gov/Note: No WWW

Cell phone support will be available after hours for system EMERGENCIES only at

866-224-7677.

Page 33: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

ross.nwcg.gov/

YOUR ONLY LINK TO AN ASSIGNMENT

TARGET AUDIENCE – CTSP’s & ALL FIREFIGHTERS

ROSS

PLUS NEED FOR ROSS IMPORTS

Page 34: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

ross.nwcg.gov/ ROSS

Page 35: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

ross.nwcg.gov/

ROSS

Page 36: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

ross.nwcg.gov/ ROSSDMS

MUST HAVE FOR I-SUITE DATA REPOSITORY

Page 37: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Note: No WWW

ross.nwcg.gov/

ROSS Help Desk 866-224-7677

Page 38: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

One To Note

www.routerpasswords.com

Might Come In Handy When Trying To Access A Router

Reset Your Router and Use the Default / Factory ID/PW

Page 39: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

TECHNOLOGY AT WORK

TO SERVE THE

FIREFIGHTER

Page 40: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us
Page 41: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

TONS OF INFO … LINKS … TOOLS – MIGHT MAKE YOUR JOB EASIER

Page 42: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

Not The Only Place With CTSP Links – Just One I Know Is Current

Page 43: USFS Enterprise Unit IT Specialist Washington Office – Boise Idaho Web Manager (WEBM) Computer Technical Specialist (CTSP) dwp1955@gmail.com kohoffman@fs.fed.us

COMPUTER SUPPORTCOMPUTER SUPPORT

ATTITUDE- Patience -

- Take Deep Breath -- Assume The Best -

SMILE