uses of data in conversational marketing...title uses of data in conversational marketing author...
TRANSCRIPT
bring to conversationalinterfaces (like chatbots
and live chats) the“listening” component
Uses Of Data In Conversational Marketing
expand yourunderstanding of the
customers by analyzinghistorical data such asprevious conversations
create a perfect solutionfor customer
engagement throughchatbots, emails, phonecalls, replies on social
media, etc.
immediate process hugeamounts of data relating
to an individualcustomer
allow instantpersonalization of
messages andresponses to customers
ensure 24-houravailability of the
chatbots, increasecustomer interactions
and sales
intellspot.com