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The top documents of martijn-van-der-zee
MT Management Team 09/2014: KLM verdient jaarlijks 25 miljoen via sociale media
44 views
MIT Sloan 04/2014: Reimagining Customer Service at KLM Using Facebook and Twitter
48 views
Mashable 04/2014: Social Seating Can Lead to Business Opportunities on Dutch Airline
41 views
Emerce 06/2014: "Martijn van der Zee meest innovatieve e-commerce professional"
266 views
Think with Google 12/2012: Out of the ashes
128 views
NFC World 10/2014: KLM uses Bluetooth Beacons to help passengers navigate Schiphol Airport
77 views
CNN 12/2013: From tweets to GPS tracking: How airlines are getting to know you better
84 views
Forbes 02/2014: The impact of social media in the travel marketing industry
138 views
Forbes 02/2012: KLM, a company that gets social media
59 views