user story mapping-hands-on // ux-day masterclass

Download User Story Mapping-Hands-On // UX-DAY MASTERCLASS

Post on 11-Jan-2017

72 views

Category:

Design

1 download

Embed Size (px)

TRANSCRIPT

  • USER STORY MAPPINGSTEPHANIE FHRENBACH - CHRISTIAN HELDSTAB ZHLKE ENGINEERING AG

    UX-DAY Mannheim 2016

  • User story mapping bridges the gap between two worlds

    Stephanie Foehrenbach and Christian Heldstab, CHI 2016

  • WARM UP EXERCISE

    Picture: Christian Heldstab User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Anatomy of a User Story Map Backbone Time Activities Tasks Necessity/Priority Walking Skeleton MVP Releases User Groups

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Picture: Christian Heldstab

    THE BASICS

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Picture: Christian Heldstab

    User Story Mapping

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Iterative and Incremental

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Shared understanding

    Taken from [RASMUSSEN] Stephanie Foehrenbach and Christian Heldstab, CHI 2016

  • A User Story Maparranges stories into an organized model. Fosters a shared understanding

    Supports rich discussions

    Makes the workflow visible

    Shows relations between stories

    Helps to find gaps

    Provides context for prioritisation

    Plans releases in valuable slicesUser Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • EXERCISE: DOG DAY CARE

    Picture: Christian Heldstab User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • EXERCISE 1: CREATE MAP

    Picture: Christian Heldstab User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • PRIORITIZATION

    Picture: Christian Heldstab User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Theres always more to build than we have time or resources to build - always.

    Jeff Patton[PATTON] User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Minimize output to maximize outcome and impact

    Adapted from [PATTON] User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Slice a release plan

    Time

    Prio

    rity

    First Release

    Second ReleaseThird Release

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • The most basic functionality

    Build the minimum necessary to use the feature in its most basic version. Build what you need to demonstrate it to stakeholder and user.

    Most likely reaction of the user: Hm, well at least it works

    Add safety and variation

    Add things that would make the feature safer to use. Add the ability to perform the user task in different ways. Support sub tasks that are optionally performed.

    Most likely reaction of the user: Thats now a job well executed, I can live with that

    Add comfort and luxury

    Add things that make the feature easier to use, faster to use, more desirable to use.

    Most likely reaction of the user: Wow cool, thats really great and you thought about everything!

    Inspired by [MEZAROS], that describes four heuristics (storyotypes) which can be used to split stories. Stephanie Foehrenbach and Christian Heldstab, CHI 2016

    Feature SplittingStart smallDont go for the fully blown functionality and user interface right at the beginning, but make sure its always useful and usable for the user.

  • Who needs to be involved in prioritization and slicing for

    sure?

    And why?User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Stephanie Foehrenbach and Christian Heldstab, CHI 2016User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • EXERCISE 2: SLICE RELEASES

    Picture: Christian Heldstab User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • AND IN THE TRENCHES?

    Picture: Christian Heldstab User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Story map and sprintsVisualise, refine and review.

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • Story maps are living documents

    Adapt according to new learnings and UX insights

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • SFoehrenbach

    DerDavoser

    User Story Mapping | Stephanie Fhrenbach, Christian Heldstab, Zhlke AG

  • [COHN] Cohn, M. User Stories Applied. For Agile Software Development. Addison-Wesley. February 2009, Boston, MA, USA.

    [MEZAROS] Meszaros, G. Using Storotypes to Split Bloated XP Stories. In Zannier, C, Erdogmus, H. and Lindstrom, L. (Eds.), Extreme Programming and Agile Methods XP/Agile Universe 2004: 4th Conference on Extreme Programming and Agile Methods, Calgary, Canada, August 15-18, 2004. Proceedings (pp. 73-80). Springer Berlin Heidelberg. 2004.

    [PATTON] Patton, J. User Story Mapping. Discover the whole story, build the right product. O Reilly Media. September 5, 2014, Sebastopol, CA, USA.

    [RASMUSSEN] Rasmussen, J. The Agile Samurai. How Agile Masters Deliver Great Software. The Pragmatic Bookshelf. September 13, 2010, USA.

    Stephanie Foehrenbach and Christian Heldstab, CHI 2016