user owned devices

© Siemens AG 2009. All rights reserved.

Siemens IT Solutions and Services / PTM DDC

User Owned Devices



Siemens IT Solutions and Services

Agenda

Solution

Next Steps

Benefits

Situation 1

2

3

4



Often personal devices have more capabilities than

the professional ones

"My Tools vs. Our System"

I carry two notebooks around with me as I use one for my development

work but I cannot access my email and business applications from it. Its

very frustrating!

And I use my personal laptop for

company presentations because it's

better set-up and easier to use.



My users are frustrated

They love to use

their own PC's

And my IT department

has many different

cost pressures!

Boosting employee's satisfaction while reducing

costs – what a challenge!

What if I could reduce the costs of procuring and managing devices?



What if you could

find a solution for a

secure and flexible

working environment

which is less

expensive …

… and at the same

time helps making

users more

productive and

satisfied at work?

Security is paramount and it is too risky to

allow IT Department

Its getting more expensive to stop our

employees using their personal devices

such as Mac Books and IPhones

IT Department

Can I reduce the costs of my IT

infrastructure further? IT Department

With the User Owned Devices solution we enable people to work with a device of

their choice and use it for business use as well as for private purposes

With Siemens, It's possible to combine private and

professional PC's in one device

IT Challenges



Agenda

Solution

Next Steps

Benefits

Situation 1

2

3

4



Virtualization is the heart of the User Owned Devices

solution

Apple (OS X) Fujitsu Technology (Win 7)

Lenovo (Linux)

Virtual Client

Managed OS

Fujitsu Technology (XP)

The User Owned Device (UOD) approach supports the use of personal devices in the Enterprise.

The solution supports all types of hardware and any Operating System capable of running VM player

software.



In a world of knowledge workers interaction takes

place in and out of the enterprise



User Owned Devices

Financial Solution Technical Solution

Desktop Virtualization

"OS in an OS"

VM user management

portal for self-service

Cloning of physical

systems to VM – no

software installation

and data migration

Secure data

destruction and

compliance processes

Legal Support

Clear understanding

of device use,

including formal

agreements

Legal Support and

Consulting

Optional Deployment

of Virtual Machines

Business Case / TCO

Calculation

Tax Regulation

Consulting

Tax Consulting for

User Donations

The solution covers several aspects with an

integrated approach



Service Catalog

and Order Entry

Virtual Machine

Creation Deployments

Installations

Normal

Operations Order

Process

PC / Notebook / Apple MAC

Order

Approvals

Maintain Service Request

Workflow

Build Deliver

Install

User can request

virtual OS images

alongside standard

physical devices from

a portal site

User enters required

metadata e.g.

personal data and cost

centre and passes for

approval

User downloads

software to create an

empty image

Requested VM Image

is created by zero

touch installation into

the empty image

The virtual image is

now installed like a

normal physical

managed client device

User can use the

managed corporate

image. Security and

patches are deployed

as per physical device

The lifecycle is as simple as in a normal desktop

environment



Device- / File Encryption can be operated "as normal"

File transfer between personal / corporate layer can be restricted

Data

Protection

Strict separation between host device and virtualized corporate

layer

Virtual hub divides corporate network traffic to the corporate

network and private network traffic to other / no network

LAN

Security 1

2

Virus Protection on host system is operated by end-user /

corporate virus protection on guest system "as normal"

Malware / virus transfer between personal / corporate layer can

be avoided effectively

Virus

Protection 3

With User Owned Devices you can operate desktop

services according to your companies guidelines



Your users partly take over the device responsibility

Applications provided to users devices are secure within the

virtual environment and cannot be saved locally

Application

Integrity

All software contained within the Virtual Application Is licensed

and managed centrally in the same way as physical devices

Software

Licensing 1

2

Software Management is administered in the same way as

physical devices, allowing central patching and upgrades to

applications

It is responsibility of end user to ensure that local software and

operating systems are correctly licensed

Software

Management 3



Agenda

Solution

Next Steps

Benefits

Situation 1

2

3

4



Increases User Productivity and Satisfaction

Device Choice and Familiarity

Opportunity to install / customize software

End User

Cost Reduction

Flexibility and Reduced Dependency on Hardware, Operating

Systems, and Service Provider

Reduces and Simplifies Transformation Efforts

Customer 1

2

User Owned Devices reduce the working capital tied

up in the business and increases the productivity



User Owned Device Workplace Services

On-Site Incident Management

Software Management

Customer Administration

Active Directory

Hardware Procurement

On-Site Incident Management

Software Management

Customer Administration

Client Configuration Management

Active Directory

Asset Management Asset Management

PC Hardware

Help Desk (for Hardware Support) Help Desk (for Hardware Support)

How User Owned Devices reduce the TCO of

your company

PC Hardware

Hardware Procurement

Client Configuration Management Costs remain the same

as still required

Costs lower as UOD

Solution has less demands

Costs removed as not

required for UOD



Technology Enhancements

User own Device concept

to allow users to use

their own devices at work

Hardware and Support

costs lower as assets are

no longer held at the

company

Siemens can centralize

the delivery of these

services from its Global

Network of Data Centers

Siemens can deliver one

standard solution

worldwide to its global

customers

By delivery from its

Global Production

Centers, Siemens can

increase the availability

and locations that the

services are available

from, delivering at the

same price as a local

solution

With technology

enhancements, the

virtual machine can

either be stored locally or

in the data centre. This

enables the user to use

the best possible

solution depending if

they are mobile or in the

office

By combining the

benefits of the Local

Virtual Machine and

Desktop Virtualisation,

all hosted desktops can

be administered and

maintained from a central

location

As cloud type services develop Siemens will

be able to deliver the User Owned Device

services from Global Locations worldwide

It will be possible to price the services on a

usage model giving true value to the

customer that they are only charged when

their users are using the services provided to

them, from anywhere in the world

Local Virtual

Machine

Desktop

Virtualisation

Host Based

Virtual Machine

Desktop

Cloud Services

Bu

sin

es

s V

alu

e

User Owned Devices leads you consequently to

Desktop Cloud Services – if you want



Agenda

Solution

Next Steps

Benefits

Situation 1

2

3

4



Customize Concept

Customer Decision

Present Basic concept

Feasibility Study

Customer Visit

Customer Readiness Check

2 week development where support for internal

communications, support of workers council and

internal communications are developed

Customer feedback on Pilot concept with

opportunity to clarify any open issues ahead of the

pilot realisation

Concept is presented to the customer to

demonstrate how the User Owned Device will look

if developed

This is a 2 week study where the customer image

is used to develop a rough concept for UOD pilot

Account Manager and Service Offering manager

meet with the concept

Account Manager and Service Offering manager

meet to check criteria of customer to determine if

suitable for a pilot

Realize Pilot All agreed and the pilot goes live with users

working on their own devices in the pilot group

Interested in? Let's start with a Pilot!



Global Contact

Korbinian Lehner

Tel: +49-(0)89-636 48312

Email: [email protected]

Country Contact

< Given name Surname >

Tel: +?? (???) ??? ????

Email: [email protected]

Website www.siemens.com/user-owned-devices

Contact


mailto:[email protected]

mailto:[email protected]

http://www.siemens.com/user-owned-devices







Thank You!




Backup



Strict separation between private and corporate data

If desired, local saving of corporate data can be restricted

Strict Layer

Separation

Easier to secure and store compliance data, because all data is

included in the image

Compliance

Handling 1

2

Effective reporting of virtual layer management

Environment can be operated centrally complied to compliance

aspects

Central Layer

Management 3

User Owned Devices also covers the most important

compliance aspects

user owned devices

Technology

enterprise siemens ag

challenges siemens ag

services page

integrated approach

use of personal devices

desktop services

users devices

install user