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TRANSCRIPT
USER
MANUAL
EN User ManualWashing Machine
LF6E8431A
CONTENTS1. SAFETY INFORMATION............................................................................................. 32. CONDITIONS OF USE................................................................................................ 43. SAFETY INSTRUCTIONS.............................................................................................44. INSTALLATION............................................................................................................55. PRODUCT DESCRIPTION...........................................................................................96. CONTROL PANEL..................................................................................................... 117. DIAL AND BUTTONS................................................................................................ 128. PROGRAMMES .........................................................................................................159. SETTINGS...................................................................................................................1910. BEFORE FIRST USE................................................................................................. 2011. DAILY USE................................................................................................................2012. HINTS AND TIPS..................................................................................................... 2513. CARE AND CLEANING.......................................................................................... 2614. TROUBLESHOOTING.............................................................................................3115. TECHNICAL DATA..................................................................................................3416. ACCESSORIES.........................................................................................................3517. WARRANTY .............................................................................................................35
FOR PERFECT RESULTSThank you for choosing this AEG product. We have created it to give youimpeccable performance for many years, with innovative technologies that helpmake life simpler features you might not find on ordinary appliances. Pleasespend a few minutes reading to get the very best from it.Visit our website for:
Get usage advice, brochures, trouble shooter, service information:www.aeg.com/webselfservice
Register your product for better service:www.registeraeg.com
CUSTOMER CARE AND SERVICEAlways use original spare parts.When contacting our Authorised Service Centre, ensure that you have thefollowing data available: Model, PNC, Serial Number.The information can be found on the rating plate.
Warning / Caution-Safety information General information and tips Environmental information
Subject to change without notice.
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1. SAFETY INFORMATIONBefore the installation and use of the appliance,carefully read the supplied instructions. Themanufacturer is not responsible for any injuries ordamages that are the result of incorrect installation orusage. Always keep the instructions in a safe andaccessible location for future reference.
1.1 Children and vulnerable people safety• This appliance can be used by children aged from 8
years and above and persons with reduced physical,sensory or mental capabilities or lack of experienceand knowledge if they have been given supervision orinstruction concerning the use of the appliance in asafe way and understand the hazards involved.
• Do not let children play with the appliance.• Children aged 3 years and under must be kept away
from this appliance when it is in operation at all times.• Keep all packaging away from children and dispose of
it appropriately.• Keep detergents away from children.• Keep children and pets away from the appliance when
the door is open.• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety• Do not change the specification of this appliance.• Do not exceed the maximum load of 8 kg (refer to the
"Programme chart" chapter).• The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar(0.05 MPa) and 8 bar (0.8 MPa).
• The ventilation opening in the base (if applicable)must not be covered by a carpet, mat, or any floorcovering.
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• The appliance must be connected to the water mainsusing the new supplied hose sets, or other new hosesets supplied by the Authorised Service Centre.
• Old hose sets must not be reused.• If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its AuthorisedService Centre or similarly qualified persons to avoidan electrical hazard.
• Before any maintenance operation, deactivate theappliance and disconnect the mains plug from thesocket.
• Do not use high pressure water sprays and/or steamto clean the appliance.
• Clean the appliance with a moist cloth. Use onlyneutral detergents. Do not use abrasive products,abrasive cleaning pads, solvents or metal objects.
2. CONDITIONS OF USEThis appliance is intended to be used inhousehold and similar applications suchas:
• Farm houses
• By clients in serviced apartments,holiday apartments and otherresidential type environments.
3. SAFETY INSTRUCTIONS
3.1 Installation• Remove all the packaging and the
transit bolts.• Keep the transit bolts in a safe place.
If the appliance is to be moved infuture they must be reattached to lockthe drum to prevent internal damage.
• Always take care when moving theappliance as it is heavy. Always usesafety gloves and enclosed footwear.
• Do not install or use a damagedappliance.
• Follow the installation instructionsupplied with the appliance.
• Do not install or use the appliancewhere the temperature can be lessthan 0°C or where it is exposed to theweather.
• The floor area where the appliance isto be installed must be flat, stable,heat resistant and clean.
• Make sure that there is air circulationbetween the appliance and the floor.
• Adjust the feet to have the necessaryspace between the appliance and theflooring.
• Do not install the appliance where theappliance door cannot be fullyopened.
• Do not put a container to collectpossible water leakage under theappliance. Contact the AuthorisedService Centre to ensure whichaccessories can be used.
3.2 Electrical connection• The appliance must be earthed.
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• Always use a correctly installedshockproof socket.
• Make sure that the parameters on therating plate are compatible with theelectrical ratings of the mains powersupply.
• Do not use multi-plug adapters andextension cables.
• Make sure not to cause damage tothe mains plug and to the mainscable. Should the mains cable needto be replaced, this must be carriedout by our Authorised Service Centre.
• Connect the mains plug to the mainssocket only at the end of theinstallation. Make sure that there isaccess to the mains plug after theinstallation.
• Do not touch the mains cable or themains plug with wet hands.
• Do not pull the mains cable todisconnect the appliance. Always pullthe mains plug.
3.3 Water connection• Do not cause damage to the water
hoses.• Before connection to new pipes,
pipes not used for a long time, whererepair work has been carried out ornew devices fitted (water meters,etc.), let the water flow until it is cleanand clear.
• Ensure that there are no visible waterleaks during and after the first use ofthe appliance.
3.4 Use
WARNING!Risk of injury, electricalshock, fire, burns or damageto the appliance.
• This appliance is for household useonly.
• Follow the safety instructions on thedetergent packaging.
• Do not put flammable products oritems that are wet with flammableproducts in, near or on the appliance.
• Make sure that all metal objects areremoved from the laundry.
• Do not wash fabrics which are heavilysoiled with oil, grease or other greasysubstances. It can damage rubberparts of the washing machine.Prewash such fabrics by hand beforeloading them into the washingmachine.
• Do not touch the glass door while aprogramme is in operation. The glasscan get hot.
3.5 Service• To repair the appliance contact an
Authorised Service Centre.• Use original spare parts only.
3.6 Disposal
WARNING!Risk of injury or suffocation.
• Disconnect the appliance from themains electrical and water supplies.
• Cut off the mains electrical cableclose to the appliance and dispose ofit.
• Remove the door catch to preventchildren or pets from becomingtrapped in the drum.
• Dispose of the appliance inaccordance with local requirementsfor the disposal of Waste Electricaland Electronic Equipment (WEEE).
4. INSTALLATION
WARNING!Refer to Safety chapters.
4.1 Unpacking
WARNING!Remove all the packagingand the transit bolts beforeinstalling the appliance.
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WARNING!Use the gloves.
1. Remove the external film. Ifnecessary, use a cutter.
2. Remove the cardboard top and thepolystyrene packaging materials.
3. Remove the internal film.
4. Open the door and remove thepolystyrene piece from the door sealand all the items from the drum.
5. Carefully put down the appliancewith the rear side on it.
6. Put the front polystyrene packagingelement on the floor under theappliance.
Make sure not todamage the hoses.
7. Remove the polystyrene protectionfrom the bottom.
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2
8. Pull up the appliance in verticalposition.
9. Remove the power supply cable andthe drain hose from the hose holders.
It is possible to seewater flowing from thedrain hose. This is due tothe testing with water ofthe appliance in factory.
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10. Remove the three bolts by using thekey supplied with the appliance.
11. Pull out the plastic spacers.12. Put the plastic caps, that you find in
the user manual bag, in the holes.
We recommend that youkeep the packaging and thetransit bolts for anymovement of the appliance.
4.2 Positioning and levelling1. Install the appliance on a flat hard
floor.
Make sure that carpets donot stop the air circulationbelow the appliance.Make sure that theappliance does not touchthe wall or other units.
2. Loosen or tighten the feet to adjustthe level.
WARNING!Do not put cardboard, woodor equivalent materialsbelow the appliance feet toadjust the level.
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The appliance must be level and stable.
A correct adjustment of theappliance level prevents thevibration, noise and themovement of the appliancewhen in operation.
4.3 The inlet hose1. Connect the water inlet hose to the
back of the appliance.2. Position it toward left or right
depending on the position of thewater tap.
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20O
20O
45O
45O
Make sure that the inlet hoseis not in vertical position.
3. If necessary, loose the ring nut to setit in the correct position.
4. Connect the water inlet hose to thecold water tap with 3/4" thread.
CAUTION!Make sure that there are noleaks from the couplings.
Do not use an extensionhose if the inlet hose is tooshort. Contact the servicecentre for the replacementof the inlet hose.
4.4 Water-stop deviceThe inlet hose has a water stop device.This device prevents water leaks in thehose because of its natural ageing.
The red sector in the window «A» showsthis fault.
A
If this occur, close the water tap andcontact the authorized service centre toreplace the hose.
4.5 Water drainageThe drain hose should stay at a height ofnot less than 60 cm and not more than100 cm.
You can extend the drainhose to maximum 400 cm.Contact the authorizedservice centre for the otherdrain hose and theextension.
It is possible to connect the drain hose indifferent ways:
1. Make a U shape with the drain hoseand put it around the plastic hoseguide.
2. On the edge of a sink - Fasten theguide to the water tap or to the wall.
Make sure that the plasticguide cannot move whenthe appliance drains.
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Make sure that the drainhose end is not immersed inthe water. There may be areturn of dirty water into theappliance.
3. To a stand pipe with vent-hole -Insert the drain hose directly into adrain pipe. Refer to the illustration.
The end of the drain hosemust always be ventilated ,i.e. the inner diameter of thedrain pipe (min. 38 mm -min. 1.5") must be largerthan the external diameterof the drain hose.
4. If the end of the drain hose looks likethis (see the picture), you can push itdirectly into the stand pipe.
5. Without the plastic hose guide, toa sink spigot - Remove the plasticmembrane from the sink trap spigot.
6. Connect the drain hose to the spigotand tighten it with a clamp.
ø16
1
W011
2
7. Position the hose directly to a built-in drain pipe in the room wall andtighten it with a clamp.
5. PRODUCT DESCRIPTION
5.1 Special featuresYour new washing machine meets allmodern requirements for an effectivetreatment of laundry with low water,energy and detergent consumption andrespectful of fabric care.
• The ProSense technology detectsthe laundry load size defining the
programme duration in 30 seconds.The washing programme is tailored tothe laundry load and the type of fabricwithout consuming more time, energyand water than necessary.
• The steam has a quick and easy wayto refresh the clothes. The gentlesteam programmes remove odours
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and reduce creases in dry fabrics sothey need little ironing.The Plus Steam option, finishes everycycle with gentle steam that relaxesthe fibres and reduces fabric creasing.Ironing will be easier!
• Thanks to the Soft Plus option, thefabric softener is uniformly spread outin the laundry and deeply penetratesthe fabric fibres favouring a perfectsoftness.
5.2 Appliance overview
1 2 3 9
5
6
7
4
10
8
11 12
1 Worktop
2 Detergent dispenser
3 Control panel
4 Door handle
5 Rating plate
6 Drain pump filter
7 Feet for levelling the appliance
8 Drain hose
9 Inlet hose connection
10 Mains cable
11 Transit bolts
12 Hose support
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6. CONTROL PANEL
6.1 Control panel description
2 3
612 11 10 8
1
4
5
79
On/O� Soft Plus Start/Pause
ProgramCottons
Extra Rinse
Synthetics
Delicates
Wool / Silk
Steam
Prewash
Stain
Only Spin
Only Drain
Only Rinse
Extra Rinse
Jeans
20 min. - 3 kg
Anti-Allergy
Duvet
Outdoor RinseTemp. Spin
Stains/Prewash
Time Save
Eco
Delay Start
1 Programme dial
2 Display
3 Eco touch button
4 Time Save touch button
5 Rinse touch button• Extra rinse option• Skipping wash phase - Only Rinse
option
6 Start/Pause touch button
7 Stains/Prewash touch button• Stain option• Prewash option
8 Delay start touch button
9 Soft Plus touch button
10 Spin reduction touch button
• Rinse Hold option
• Extra Silent option • Skipping wash and rinse phases -
Only Spin option• Skipping wash, rinse and spin
phases - Only Drain option
11 Temperature touch button
12 On/Off push button
6.2 Display
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Maximum load indicator. The indicator flashes during the laundryload estimation (refer to ProSense load detection paragraph) .
Maximum laundry indicator. It blinks if the laundry amount exceeds thedeclared load.
Door locked indicator.
Delay start indicator.
The digital indicator can show:
• Programme duration (e. g. ).
• Delay time (e. g. or ).
• Cycle end ( ).
• Warning code (e.g. ).
Washing phase indicator. It flashes during pre-wash and wash phase.
Rinsing phase indicator. It flashes during rinse phase.
When the Permanent Extra Rinse option is activated, the indicatorappears.
Spinning and draining phase indicator. It flashes during spin and drainphase.
Steam phase indicator.
Child safety lock indicator.
ECO Energy saving indicator.
Time saving indicator.
Spin speed indicator.
Rinse hold indicator.
Extra silent indicator.
Temperature indicator. The indicator appears when a cold wash isset.
7. DIAL AND BUTTONS
7.1 On/Off Pressing this button for a few secondsallows to activate or deactivate theappliance. Two different tunes soundwhile switching the appliance on or off.
As the Stand-by function automaticallydeactivates the appliance to decreasethe energy consumption in a few cases,you may need to activate the applianceagain.
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For more details, refer to Stand-byparagraph in Daily Use chapter.
7.2 Introduction
The options/functions arenot selectable with allwashing programmes. Checkthe compatibility betweenoptions/functions andwashing programmes in the"Programme Chart". Anoption/function can excludeanother one, in this case theappliance doesn't allow youto set the incompatibleoptions/functions together.
7.3 Temp When you select a washing programme,the appliance automatically proposes adefault temperature.
Touch this button repeatedly until thedesired temperature value appears onthe display.
When the display shows the indicators
and , the appliance does notheat the water.
7.4 Spin When you set a programme, theappliance automatically sets themaximum spin speed allowed.
Touch repeatedly this button to:• Decrease the spin speed.
The display shows onlythe spin speeds availablefor the set programme.
• Activate the Rinse Hold option.The final spin is not performed. Thewater of the last rinse is not drainedout to prevent the fabrics fromcreasing. The washing programmeends with water in the drum.
The display shows the indicator .The door stays locked and the drumturns regularly to reduce creasing.You must drain the water to unlockthe door.
If you touch the Start/Pause button,the appliance performs the spinningphase and drains the water.
The appliance emptiesthe water outautomatically after 18hours approximately.
• Activate the Extra Silent option.The intermediate and the finalspinning phases are suppressed andthe programme ends with water in thedrum. This helps to reduce creasing.
The display shows the indicator .The door stays locked. The drumturns regularly to reduce creasing.You must drain the water to unlockthe door.As the programme is very quiet, it issuitable for use at night time whencheaper electricity tariffs are available.In some programmes the rinses areperformed with more water.If you touch the Start/Pause button,the appliance performs the onlydraining phase.
The appliance emptiesthe water outautomatically after 18hours approximately.
• Drain Only option (Skipping thewash, rinse and spin phases) .The appliance performs the onlydraining phase of the selectedwashing programme.
The display shows the indicator
(cold), and the indicator (no
spin) and the indicator .• Spin Only option (Skipping the wash
and rinse phases) .The appliance performs only thespinning phase of the selectedwashing programme.
The display shows the indicator
(cold), the phase indicator and thespin speed.
If it is necessary to reducethe spin speed, select aprogramme with a lowerspin speed as default.
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7.5 Stains/Prewash Press this button repeatedly to activateone of the two options.
The relevant indicator goes on in thedisplay.
• StainSelect this option to add an anti-stainphase to a programme in order totreat heavily soiled or stained laundrywith stain remover.Pour the stain remover into
compartment . The stain removerwill be added in the appropriatephase of the washing programme.
This option is notavailable with atemperature lower than40 °C.
• PrewashUse this option to add a pre-washphase at 30 °C before the washingphase.This option is recommended forheavily soiled laundry, especially ifcontaining sand, dust , mud and othersolid particles.
The options can increase theprogramme duration.
7.6 Soft PlusSet the Soft plus option to optimise thefabric softener distribution and improvethe fabric softness.
It is suggested when you use the fabricsoftener.
This option slightly increasesthe programme duration.
7.7 Delay Start With this option you can delay the startof a programme in a more convenienttime.
Touch the button repeatedly to set therequired delay. The time increases bysteps of 30 minutes up to 90' and from 2hours up to 20 h.
After touching the Start/Pause button,
the display shows the indicator and
the selected delay time and theappliance begins the countdown.
7.8 RinseWith this button you can select one ofthe following options:
• Extra Rinse optionThis option adds a few rinsesaccording to the selected washingprogramme.Use this option for persons allergic todetergent residues and in areaswhere the water is soft.
This option increasesslightly the programmeduration.
• Skipping wash phase - Only RinseoptionThe appliance performs only therinsing phase, the spinning and thedraining phases of the selectedprogramme.
The corresponding indicator above thetouch button illuminates.
7.9 Time Save With this option you can decrease theprogramme duration.
• If your laundry is normally or lightlysoiled, it may be advisable to shortenthe washing programme. Touch thisbutton once to decrease the duration.
• In case of smaller load, touch thisbutton twice to set an extra quickprogramme.
The display shows the indicator .
This option can also be usedto shorten the Steamprogramme duration.
7.10 EcoSet this option for slightly or normallysoiled items washed at 30°C or highertemperatures.
The appliance decreases the washingtemperature and extends the washingtime to obtain a good washing efficiencyby saving energy. The display shows the
indicator .
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7.11 Start/Pause Touch the Start/Pause button to start,pause the appliance or interrupt arunning programme.
8. PROGRAMMES
8.1 Programme ChartWashing programmes
Programme Programme description
Washing programmes
Cottons
White cotton and coloured cotton. Normal soil and light soil.
Synthetics
Synthetic items or mixed fabric items. Normal soil.
Delicates
Delicate fabrics such as acrylics, viscose, polyester items.Normal soil.
Wool/Silk
Machine washable wool, hand washable wool and delicate
fabrics with «hand washing» care symbol.1)
Steam programme
Steam
Steam programme for cotton and synthetic items. Steam
can be used for dried2), washed or worn once laundry. This
programme reduce creases and odours3) and relaxes the fi-bres. When the programme is completed, quickly remove thelaundry from the drum. After a steam programme, ironing be-comes effortless. Do not use any detergent. If necessary, re-move stains by washing or using localized stain removal. Steamprogrammes do not perform any hygienic cycle. Do not set aSteam programme with these types of items:• Items that are not suitable for tumble drying.• All items with plastic, metal, wooden parts or alike.
Washing programmes
Anti-Allergy
White cotton items. This programme removes micro-organ-isms thanks to a washing phase with the temperature main-tained above 60°C for some minutes. This helps in removinggerms, bacteria, micro-organism and particles. An additionalrinsing phase ensures a proper removal of detergent residuesand pollens/allergenic items. In this way the wash is more ef-fective.
20 min. - 3 kg
Cotton and synthetic items lightly soiled or once worn.
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Programme Programme description
OutdoorDo not use fabric softener and make sure thatthere is no softener residue in the detergentdispenser.
Synthetic sport items. This programme is designed to gentlywash modern outdoor sporting garments and is also suitablefor sporting clothes such as gym, cycling or jogging and simi-lar. The recommended laundry load is 2.5 kg.Waterproof, waterproof-breathable fabrics and water-re-pellent items. This programme can also be used as water-re-pellent restoring cycle, specifically tailored for treating clotheswith a hydrophobic coating. To perform the water-repellent re-storing cycle, proceed as follows:
• Pour the washing detergent in the compartment .• Pour a special water-repellent restorer for fabric in the
drawer compartment for fabric softener .• Reduce the laundry load to 1 kg.
To further improve the water-repellent restoreraction, dry the laundry in a tumble dryer bysetting the Outdoor drying programme (ifavailable and if the garment care label permitstumble drying).
Duvet
Single synthetic blanket, padded clothes, duvets, downjackets and similar items.
Jeans
Denim clothing and jersey items. Normal soil. This pro-gramme performs a gentle rinsing phase, designed for denim,that reduces fading and avoids washing powder residues onthe fibres.
1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn'trotate or doesn't rotate properly, but this is normal for this programme.2) If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid.Line dry the items for about 10 minutes.3) Steam programme doesn't remove particularly intense odour.
Programme temperature, maximum spin speed and maximum load
Programme Default tempera-tureTemperaturerange
Maximum spin speedSpin speed range
Maximum load
Washing programmes
Cottons1) 40 °C95 °C - Cold
1400 rpm1400 rpm - 400 rpm
8 kg
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Programme Default tempera-tureTemperaturerange
Maximum spin speedSpin speed range
Maximum load
Synthetics40 °C60 °C - Cold
1200 rpm1200 rpm - 400 rpm
3 kg
Delicates40 °C40 °C - Cold
1200 rpm1200 rpm - 400 rpm
3 kg
Wool/Silk
40 °C40 °C - Cold
1200 rpm1200 rpm - 400 rpm
1.5 kg
Steam programme
Steam- - 1.5 kg
Washing programmes
Anti-Allergy60 °C
1400 rpm1400 rpm - 400 rpm
8 kg
20 min. - 3 kg30 °C40 °C - 30 °C
1200 rpm1200 rpm - 400 rpm
3 kg
Outdoor30 °C40 °C - Cold
1200 rpm1200 rpm - 400 rpm
2.5 kg2)
1 kg3)
Duvet40 °C60 °C - 30 °C
800 rpm800 rpm - 400 rpm
2.5 kg
Jeans40 °C60 °C - Cold
1200 rpm1200 rpm - 400 rpm
8 kg
1) The cotton programme at 40 °C with the ECO option is recommended for a full load of normallysoiled cotton and is the water and energy rating label programme in accordance with AS/NZS2040.2 andAS/NZS6400.2) Washing programme.3) Washing programme and waterproofing phase.
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Programme options compatibility
Co
tto
ns
Synt
heti
cs
Del
icat
es
Wo
ol/
Silk
Stea
m
Ant
i-Alle
rgy
20 m
in. -
3 k
g
Out
do
or
Duv
et
Jean
s
Spin ■ ■ ■ ■ ■ ■ ■ ■ ■
Rinse Hold ■ ■ ■ ■ ■ ■ ■
Extra Silent ■ ■ ■
Drain Only ■ ■ ■ ■ ■ ■ ■
Spin Only ■ ■ ■ ■ ■ ■ ■
Stain1) ■ ■ ■ ■ ■
Prewash ■ ■ ■ ■ ■
Extra Rinse ■ ■ ■ ■ ■
Only Rinse ■ ■ ■ ■ ■ ■ ■ ■ ■
2) ■ ■ ■ ■ ■
Time Save3) ■ ■ ■ ■ ■
Delay Start ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Plus Steam 1) ■ ■ ■ ■
Soft Plus ■ ■ ■ ■ ■ ■1) This option is not available with temperature lower than 40 °C.2) This option is not available with a temperature lower than 30 °C.3) If you set the shortest duration, we recommend that you decrease the load size. It is possible to fullyload the appliance, however the washing results can be less satisfactory.
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8.2 Woolmark Apparel Care -Blue
The wool wash cycle of this machine hasbeen approved by The Woolmark
Company for the washing of woolgarments labelled as «hand wash»provided that the garments are washedaccording to the instructions issued bythe manufacturer of this washingmachine. Follow the garment care labelfor drying and other laundry instructions.M1623
In UK, Eire, Hong Kong and India theWoolmark symbol is a certificationtrademark.
9. SETTINGS
9.1 Child LockWith this option you can prevent that thechildren play with the control panel.
• To activate/deactivate this option,touch the Spin and the Stains/Prewash buttons simultaneously until
the indicator comes on/goes offon the display.
You can activate this option:
• After you touch the Start/Pausebutton: all the buttons and theprogramme dial are deactivated(except On/Off button ).
• Before you touch the Start/Pausebutton: the appliance cannot start.
The appliance keeps the selection of thisoption after you switch it off.
9.2 Acoustic signalsThis appliance is provided with differentacoustic signals, that operate when:
• You activate the appliance (specialshort tune).
• You deactivate the appliance (specialshort tune).
• You touch the buttons (click sound).• You make a wrong selection (3 short
sounds).
• The programme is completed(sequence of sounds for about 2minutes).
• The appliance has a malfunction(sequence of short sounds for about 5minutes).
To deactivate/activate the acousticsignals, touch the Stains/Prewash and theDelay Start buttons simultaneously forabout 6 seconds.
If you deactivate theacoustic signals, theycontinue operate when theappliance has a malfunction.
9.3 Permanent Extra RinseWith this option you can permanentlyhave an extra rinse when you set a newprogramme.
• To activate/deactivate this optiontouch the Temp. button and the Spinbutton simultaneously until theindicator of the Extra Rinse button comes on/goes off and appears/
disappears above the indicator on the display.
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10. BEFORE FIRST USE1. Make sure that all transit bolts have
been removed from the appliance.2. Make sure that the electrical power is
available and the water tap is open.3. Pour 2 litres of water into the
detergent compartment marked by
.
This action activates the drain system.4. Set and start a programme for cotton
at the highest temperature withoutany laundry in the drum.
This removes all possible dirt from thedrum and the tub.
11. DAILY USE
WARNING!Refer to Safety chapters.
11.1 Activating the appliance1. Connect the mains plug to the mains
socket.2. Open the water tap.3. Press the On/Off button for a few
seconds to activate the appliance.A short tune sounds (if activated). Theprogramme dial is automatically set onCotton programme .
The display shows the maximum load,the default temperature, the maximumspin speed, the indicators of the phasesmaking up the programme and the cycleduration.
11.2 Loading the laundry1. Open the appliance door.2. Shake the items before you put them
in the appliance.3. Put the laundry in the drum, one item
at a time.Make sure not to put too much laundryin the drum.4. Close the door firmly.
CAUTION!Make sure that no laundrystays between the seal andthe door. There is a risk ofwater leakage or damage tothe laundry.
11.3 Filling the detergent andadditives
Compartment for prewash phase,soak programme or stain remover.Compartment for washing phase.
Compartment for liquid additives(fabric conditioner, starch).
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Maximum level for quantity of liquidadditives.Flap for powder or liquid detergent.
Always follow theinstructions that you find onthe packaging of thedetergent products, but werecommend that you do notexceed the maximumindicated level ( ). Thisquantity will howeverguarantee the best washingresults.
After a washing cycle, ifnecessary, remove anydetergent residue from thedetergent dispenser.
11.4 Check the position of theflap1. Pull out the detergent dispenser until
it stops.2. Press the lever down to remove the
dispenser.
1
2
3. To use powder detergent, turn theflap up.
4. To use liquid detergent, turn the flapdown.
With the flap in theposition DOWN:
• Do not usegelatinous or thickliquid detergents.
• Do not put moreliquid detergent thanthe limit shown onthe flap.
• Do not set theprewash phase.
• Do not set the delaystart function.
5. Measure out the detergent and thefabric conditioner.
6. Carefully close the detergentdispenser.
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Make sure that the flap does not cause ablockage when you close the drawer.
11.5 Setting a programme1. Turn the programme dial to select
the desired washing programme. Therelated programme indicator comeson.
The indicator of the Start/Pause buttonflashes.The display shows the maximumdeclared load for the programme, thedefault temperature, the maximum spinspeed, the washing phase indicators(when available) and an indicativeprogramme duration.2. To change the temperature and/or
the spin speed, touch the relatedbuttons.
3. If desired, set one or more optionsby touching the related buttons. Therelated indicators come on in thedisplay and the given informationchanges accordingly.
In case a selection is notpossible, no indicator comeson and an acoustic signalsounds.
11.6 Starting a programmeTouch the Start/Pause button to start theprogramme.The related indicator stops flashing andstays on.In the display, the indicator of theoperating phase starts flashing and themaximum load indicator goes off.The programme starts, the door islocked. The display shows the indicator
.
The drain pump can operateshortly before the appliancefills water.
11.7 Starting a programmewith the delay start1. Touch the Delay Start button
repeatedly until the display showsthe desired delay time. The indicator
comes on.2. Touch the Start/Pause button.The appliance starts the countdown ofthe delay start.When the countdown is completed, theprogramme starts.
The PROSENSE estimationstarts at the end of thecountdown.
Cancelling the delay start afterthe countdown has startedTo cancel the delay start:
1. Touch the Start/Pause button topause the appliance. The relatedindicator flashes.
2. Touch the Delay Start buttonrepeatedly until the display shows .
3. Touch the Start/Pause button againto start the programme immediately.
Changing the delay start afterthe countdown has startedTo change the delay start:
1. Touch the Start/Pause button topause the appliance. The relatedindicator flashes.
2. Touch the Delay Start buttonrepeatedly until the display showsthe desired delay time.
3. Touch the Start/Pause button againto start the new countdown.
11.8 The ProSense loaddetection
The programme duration inthe display is referred to a medium/high load.
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After touching the Start/Pause button,the maximum declared load indicator
goes off, the indicator flashes, theProSense starts the laundry loaddetection:
1. The appliance detects the load in the
first 30 seconds: the indicator andthe time dots flash, the drumrotates shortly.
2. At the end of the load detection, the
indicator goes off and the timedots stop flashing. The programmeduration will be adjusted accordinglyand could increase or decrease. Afterfurther 30 seconds, the water fillingstarts.
At the end of the load detection, in case
of drum overload, the indicator isflashing in the display:
In this case, for 30 seconds, it is possibleto pause the appliance and remove theexceeding garments.
Once removed the exceeding garments,touch the Start/Pause button to start theprogramme again. The ProSense phasecan be repeated up to three times (seepoint 1).
Important! If the laundry amount will notbe reduced, the washing programmestarts anyway, despite the overload. Inthis case, it will be not possible toguarantee the best washing results.
About 20 minutes after theprogramme start, theprogramme duration couldbe adjusted againdepending on the capacityof water absorption of thefabrics.
The ProSense detection iscarried out with completewashing programmes only(no skipping phaseselected).
11.9 Programme phaseindicatorsWhen the programme starts the indicatorof the running phase flashes and theother phase indicators are steady on.
E.g. the washing or pre wash phase is
running: .
When the phase ends the relevantindicator stops flashing and is steady on.The next phase indicator starts flashing.
E.g. the rinse phase is running: .
If you select the Plus Steam the steamphase indicators come on.
The steam phase is running: .
The anti-crease phase is running:
.
11.10 Interrupting aprogramme and changing theoptionsWhen the programme is running, youcan change only some options:
1. Touch the button Start/Pause.The related indicator flashes.2. Change the options. The given
information in the display changesaccordingly.
3. Touch the button Start/Pause again.The washing programme continues.
11.11 Cancelling a runningprogramme1. Press the button On/Off to cancel
the programme and to deactivatethe appliance.
2. Press the button On/Off again toactivate the appliance.
Now, you can set a new washingprogramme.
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If the ProSense phase isalready carried out and thewater filling is alreadystarted, the new programmestarts without repeatingthe ProSense phase. Thewater and the detergent arenot drained out in order toavoid waste. The displayshows the maximumduration of the programme,updating it about 20 minutesafter the starting of the newprogramme.
11.12 Opening the door
If the temperature and levelof the water in the drum aretoo high and/or the drumstill rotates you cannot openthe door.
While a programme or the delay startoperates, the appliance door is locked.
1. Touch the button Start/Pause.In the display the related door lockindicator goes off.2. Open the appliance door. If
necessary, add or remove the items.3. Close the door and touch the button
Start/Pause.The programme or the delay startcontinues.
11.13 End of the programmeWhen the programme has finished, theappliance stops automatically. Theacoustic signals operate (if they areactive).
In the display all washing phaseindicators become steady and the time
area shows .
The indicator of the Start/Pause buttongoes off.
The door unlocks and the indicator goes off.
1. Press the On/Off button todeactivate the appliance.
After five minutes from the end of theprogramme, the energy saving functionautomatically deactivates the appliance.
When you activate theappliance again, the displayshow the end of the lastselected programme. Turnthe programme dial to set anew cycle.
2. Remove the laundry from theappliance.
3. Make sure that the drum is empty.4. Keep the door and the detergent
dispenser slightly ajar to preventmildew and odours.
5. Close the water tap.
11.14 Draining water out afterend of cycleIf you have chosen a programme or anoption that does not empty out thewater of the last rinse, the programme iscompleted, but:
• The display shows the indicator , the
option indicator or and the
door locked indicator . The
indicator of the running phase flashes.
• The drum still turns at regular intervalsto prevent the creases in the laundry.
• The door stays locked.• You must drain the water to open the
door:
1. If necessary, touch the Spin button todecrease the spin speed proposedby the appliance.
2. Touch the Start/Pause button:
• If you have set , the appliancedrains the water and spins.
• If you have set , the applianceonly drains the water.
The option indicator or goes out,
while the indicator flashes and thengoes off.3. When the programme is completed
and the door locked indicator goes off, you can open the door.
4. Press the On/Off button a fewseconds to deactivate the appliance.
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In any case, the applianceempties the water outautomatically afterapproximately 18 hours.
11.15 Stand-by optionThe Stand-by function automaticallydeactivates the appliance to decreasethe energy consumption when:
• You do not use the appliance for 5minutes before you touch the Start/Pause button.Press the button On/Off to activatethe appliance again.
• After 5 minutes from the end of thewashing programmePress the On/Off button to activatethe appliance again.The display shows the end of the lastset programme.Turn the programme dial to set a newcycle.
If you set a programme or anoption that ends with waterin the drum, the Stand-byfunction doesn't deactivatethe appliance to remind youto drain the water.
12. HINTS AND TIPS
WARNING!Refer to Safety chapters.
12.1 The laundry load• Divide the laundry into: white,
coloured, synthetics, delicates andwool.
• Follow the washing instructions on thelaundry care labels.
• Do not wash white and coloureditems together.
• Some coloured items can discolourwith the first wash. We recommendthat you wash them separately for thefirst couple of times.
• Button up pillowcases, close zippers,hooks and poppers. Tie up belts.
• Empty pockets and unfold.• Turn multilayered fabrics, wool and
items with printed illustrations insideout.
• Pre-treat tough stains.• Wash heavy soil stains with a special
detergent.• Be careful with curtains. Remove the
hooks and put the curtains in awashing bag or pillowcase.
• Do not wash laundry without hems orwith cuts. Use a washing bag to washsmall and/or delicate items (e.g.underwired bras, belts, tights, etc. ).
• A very small load can cause balanceproblems with the spin phase leadingto excessive vibration. If this occurs:
a. interrupt the programme andopen the door (refer to"Opening the door when aprogramme or the delay startoperates");
b. manually redistribute the load sothat the items are spaced evenlyaround the tub;
c. press the Start/Pause button. Thespin phase continues.
12.2 Stubborn stainsFor some stains, water and detergent isnot sufficient.
We recommend that you pre-treat thesestains before you put the items in theappliance.
Special stain removers are available. Usethe special stain remover that isapplicable to the type of stain and fabric.
12.3 Detergents and othertreatments• Only use detergents and other
treatments specially made forwashing machines:– powder detergents for all types of
fabric,– powder detergents for delicate
fabrics (40 °C max) and woollens,– liquid detergents, preferably for
low temperature washprogrammes (60 °C max) for all
ENGLISH 25
types of fabric, or special ones forwoollens only.
• Do not mix different types ofdetergents.
• To help the environment, do not usemore than the recommended quantityof detergent.
• Follow the instructions that you findon packaging of the detergents orother treatments without exceeding
the indicated maximum level ( ).• Use the recommended detergents for
the type and colour of the fabric, theprogramme temperature and thelevel of soil.
12.4 Ecological hints• Set a programme without the
prewash phase to wash laundry withnormal soil.
• Always start a washing programmewith the maximum load of laundryallowed.
• If you pre-treat the stains, you can usea stain remover when you set aprogramme with a low temperature.
• To use the correct quantity ofdetergent, check the water hardnessof your domestic system. Refer to"Water hardness".
12.5 Water hardnessIf the water hardness in your area is highor moderate, we recommend that youuse a water softener for washingmachines. In areas where the waterhardness is soft it is not necessary to usea water softener.
To find out the water hardness in yourarea, contact your local water authority.
Use the correct quantity of watersoftener. Follow the instructions that youfind on the packaging of the product.
13. CARE AND CLEANING
WARNING!Refer to Safety chapters.
13.1 External cleaningClean the appliance with mild soap andwarm water only. Fully dry all thesurfaces.
CAUTION!Do not use alcohol, solventsor chemical products.
CAUTION!Do not clean the metalsurfaces with chlorine-baseddetergent.
13.2 Descaling
If the water hardness in yourarea is high or moderate, werecommend that you use awater descaling product forwashing machines.
Regularly examine the drum to check anylimescale.
The regular detergents already containwater softening agents, but werecommend to run a cycle with emptydrum and a descaling productoccasionally.
Always follow theinstructions that you find onthe packaging of theproduct.
13.3 Maintenance washThe repeated and prolonged use of lowtemperature programmes can causedetergent deposits, fluff residues,bacterial growth inside the drum and thetub. This could generate bad odours andmildew.
To eliminate these deposits andhygienize the inner part of the appliance,run a maintenance wash regularly (atleast once a month):
1. Remove all laundry from the drum.2. Run a cotton programme with the
highest temperature withoutdetergent.
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13.4 Door seal
Regularly examine the seal and removeall objects from the inner part.
13.5 Cleaning the drumRegularly examine the drum to preventrust particles.
For a complete cleaning:
1. Clean the drum with special productsfor stainless steel.
Always follow theinstructions that you find onthe packaging of theproduct.
2. Run a short cotton programme athigh temperature with empty drumand with a small quantity of powderdetergent , in order to rinse out anyleft residues.
13.6 Cleaning the detergentdispenserTo prevent possible deposits of drieddetergent or clotted fabric softenerand/or formation of mould in thedetergent dispenser drawer, once in awhile carry out the following cleaningprocedure:
1. Open the drawer. Press the catchdownwards as indicated in thepicture and pull it out.
1
2
2. Remove the top part of the additivecompartment to aid cleaning andflush it out under running warmwater, to remove any traces ofaccumulated detergent. Aftercleaning, replace the top part in itsposition.
3. Make sure that all detergent residueis removed from the upper and lowerpart of the recess. Use a small brushto clean the recess.
4. Insert the detergent drawer into theguide rails and close it. Run therinsing programme without anyclothes in the drum.
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13.7 Cleaning the drain pump
WARNING!Disconnect the mains plugfrom the mains socket.
Regularly check the drainpump filter and make surethat it is clean.
Clean the drain pump if:• The appliance does not drain the
water.• The drum does not turn.• The appliance makes an unusual
noise because of the blockage of thedrain pump.
• The display shows the alarm code
.
WARNING!• Do not remove the filter
while the applianceoperates.
• Do not clean the pump ifthe water in theappliance is hot. Waituntil the water coolsdown
Proceed as follows to clean the pump:
1. Open the pump cover.
1
2
2. Place a suitable bowl below the drainpump access to collect the water thatflows out.
3. Squeeze the two levers and pull thedrainage duct forward to open it.
2
11
4. Let the water flow out.
5. When the bowl is full of water, closethe drainage duct back and emptythe container.
6. Repeat the steps 4 and 5 until thewater stops to flowing out.
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1
2
7. Close the drainage duct and turn thefilter anti-clockwise to remove it.
1
2
8. If it is necessary, remove fluff andobjects from the filter recess.
9. Make sure that the impeller of thepump can rotate. If it does notrotate, contact the AuthorisedService Centre.
10. Clean the filter under the water tap.
11. Put the filter back into the specialguides by turning it clockwise. Makesure that you tighten the filtercorrectly to prevent leakages.
1
2
12. Close the pump access.
2
1
When you drain the water with theemergency drain procedure, you mustactivate the drain system again:
a. Put 2 litres of water in the mainwash compartment of thedetergent dispenser.
b. Start the programme to drain thewater.
ENGLISH 29
13.8 Cleaning the inlet hoseand the valve filterIt is recommended to clean both thefilters of the inlet hose and valveoccasionally to remove any deposit,collected over the time:
1. Remove the inlet hose from the tapand clean the filter.
1
2
3
2. Remove the inlet hose from theappliance by loosening the ring nut.
3. Clean the valve filter on the back ofthe appliance with a toothbrush.
4. When you reconnect the hose to theback of the appliance, turn it left orright (not in vertical position)depending on the position of yourwater tap.
45°
20°
13.9 Emergency drainIf the appliance cannot drain the water,carry out the same procedure, describedin 'Cleaning the drain filter' paragraph. Ifnecessary, clean the pump.
When you drain the water with theemergency drain procedure, you mustactivate the drain system again:
1. Put 2 litres of water in the main washcompartment of the detergentdispenser.
2. Start the programme to drain thewater.
13.10 Frost precautionsIf the appliance is installed in an areawhere the temperature can reach thevalues around 0° C or drop below,remove the remaining water from theinlet hose and the drain pump.
1. Disconnect the mains plug from themains socket.
2. Close the water tap.3. Put the two ends of the inlet hose in
a container and let the water flow outof the hose.
4. Empty the drain pump. Refer to theemergency drain procedure.
5. When the drain pump is empty,install the inlet hose again.
WARNING!Make sure that thetemperature is higher than 0°C before you use theappliance again.The manufacturer is notresponsible for damagescaused by low temperatures.
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14. TROUBLESHOOTING
WARNING!Refer to Safety chapters.
14.1 IntroductionThe appliance does not start or it stopsduring operation.
First try to find a solution to the problem(refer to the table). If the problempersists, contact the Authorised ServiceCentre.
In case of major problems, the acousticsignals operate, the display shows analarm code and the Start/Pause buttonmay flash continuously:
• - The appliance does not fill withwater properly.
• - The appliance does not drainthe water.
• - The appliance door is open ornot closed correctly. Please check thedoor!
If the appliance isoverloaded, removesome items from thedrum and/or keeppressed the door whiletouching the Start/Pausebutton until the indicator
stops flashing (seethe picture below).
• - The mains supply is unstable.Wait until the mains supply is stable.
• - No communication betweenelectronic elements of the appliance.Switch it off and switch on again.
• - The anti-flood device is on.Disconnect the appliance and closethe water tap. Contact the AuthorisedService Centre.
WARNING!Deactivate the appliancebefore carrying out anycheck.
14.2 Possible failures
Problem Possible solution
The programme doesnot start.
• Make sure that the mains plug is connected to the mainssocket.
• Make sure that the appliance door is closed.• Make sure that there is not a damaged fuse in the fuse box.• Make sure that the Start/Pause has been touched.• If the delay start is set, cancel the setting or wait for the end
of countdown.• Deactivate the Child Lock function if it is on.
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Problem Possible solution
The appliance does notfill with water properly.
• Make sure that the water tap is open.• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.• Make sure that the water tap is not clogged.• Make sure that the inlet hose has no kinks, damages or
bends.• Make sure that the connection of the water inlet hose is
correct.• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
The appliance fills withwater and drains immedi-ately
• Make sure that the drain hose is in the correct position. Thehose may be positioned too low. Refer to 'Installation in-struction'.
The appliance does notdrain the water.
• Make sure that the sink spigot is not clogged.• Make sure that the drain hose has no kinks or bends.• Make sure that the drain filter is not clogged. Clean the fil-
ter, if necessary. Refer to 'Care and cleaning'.• Make sure that the connection of the drain hose is correct.• Set the drain programme if you set a programme without
drain phase.• Set the drain programme if you set an option which ends
with water in the tub.
The spin phase does notoperate or the washingcycle lasts longer thanusual.
• Set the spin programme.• Make sure that the drain filter is not clogged. Clean the fil-
ter, if necessary. Refer to 'Care and cleaning'.• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance prob-lems.
There is water on thefloor.
• Make sure that the couplings of the water hoses are tightand there is not water leakages.
• Make sure that the water inlet hose and the drain hose haveno damages.
• Make sure you use the correct detergent and the correctquantity of it.
You cannot open the ap-pliance door.
• Make sure that a washing programme that ends with waterin tub, has been selected.
• Make sure that the washing programme is finished.• Set the drain or the spin programme if there is water in the
drum.• Make sure that the appliance receives electrical power.• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to openthe door, please read carefully «Emergency door opening».
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Problem Possible solution
The appliance makes anunusual noise and vi-brates.
• Make sure the levelling of the appliance is correct. Refer to'Installation instruction'.
• Make sure that the packaging and/or the transit bolts areremoved. Refer to 'Installation instruction'.
• Add more laundry in the drum. The load may be too small.
The programme durationincreases or decreasesduring programme exe-cution.
• The ProSense function is able to adjust the programme du-ration according to the type and the laundry load size. Re-fer to 'The ProSense load detection' in 'Daily Use' chapter.
The washing results arenot satisfactory.
• Increase the detergent quantity or use a different deter-gent.
• Use special products to remove the stubborn stains beforeyou wash the laundry.
• Make sure that you set the correct temperature.• Decrease the laundry load.
Too much foam in thedrum during the washingcycle.
• Reduce the quantity of detergent.
After the washing cycle,there are some deter-gent residues in the dis-penser drawer.
• Make sure that the flap is in the correct position (UP forpowder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord-ing the indications given in this user manual.
After the check, activate the appliance. The programme continues from the point ofinterruption.If the problem occurs again, contact the Authorised Service Centre.If the display shows other alarm codes. Deactivate and activate the appliance. If theproblem continues, contact the Authorised Service Centre.
14.3 Emergency door openingIn case of power failure or functioningfailure the appliance door remainslocked. The washing programmecontinues when the power is restored. Ifthe door remains locked in case offailure, it is possible to open it using theemergency unlock function.
Before opening the door:
CAUTION!Risk of burns! Make surethat the watertemperature is not toohigh and the laundry is nothot. If necessary, wait untilthey cool down.
CAUTION!Risk of injury! Make surethat the drum is notrotating. If necessary, waituntil the drum stopsrotating.
Make sure that the waterlevel inside the drum is nottoo high. If necessary,proceed with anemergency drain (refer to«Emergency drain» in«Care and cleaning»chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch theappliance off.
ENGLISH 33
2. Disconnect the mains plug from themains socket.
3. Open the filter flap.4. Keep the emergency unlock trigger
pulled downward and, at the sametime, open the appliance door.
5. Take out the laundry and then closethe appliance door.
6. Close the filter flap.
15. TECHNICAL DATA
Dimension Width/ Height/ Depth/Total depth
600 mm/ 850 mm/ 571 mm/ 600 mm
Electrical connection VoltageOverall powerFuseFrequency
220 - 240 V2200 W10 A50 Hz
Level of protection against ingress of solid particlesand moisture ensured by the protective cover, ex-cept where the low voltage equipment has no pro-tection against moisture
IPX4
Water supply pressure MinimumMaximum
0,5 bar (0,05 MPa)8 bar (0,8 MPa)
Water supply 1) Cold water
Maximum Load Cotton 8 kg
Spin Speed Maximum 1400 rpm
1) Connect the water inlet hose to a water tap with a 3/4'' thread.
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16. ACCESSORIES
16.1 Available inwww.aeg.com/shop or fromauthorised dealer
Only appropriateaccessories approved byAEG ensure the safetystandards of the appliance. Ifunapproved parts are used,any claims will beinvalidated.
16.2 Stacking kit
The tumble dryer can be stacked on thetop of the washing machine only byusing the correct stacking kitmanufactured and approved by AEG.
Verify the compatiblestacking kit by checking thedepth of your appliances.
The stacking kit can be used only withthe appliances specified in the leafletprovided with the accessory.
Read carefully the instructions suppliedwith the appliance and with theaccessory.
WARNING!Do not put the tumble dryerunder the washing machine.
16.3 Pedestal with the drawer
To raise your appliance and makesloading and unloading laundry easier.
The drawer can be used for laundrystorage e.g.: towels, cleaning productsand more.
Read carefully the instructions suppliedwith the accessory.
17. WARRANTYFOR SALES IN AUSTRALIA AND NEWZEALAND
ALL AEG BRANDED APPLIANCES
This document sets out the terms andconditions of the product warrantiesfor AEG Appliances. It is an importantdocument. Please keep it with yourproof of purchase documents in a safeplace for future reference should yourequire service for your Appliance.
1. In this warrantya) ‘acceptable quality’ as referred to
in clause 10 of this warranty hasthe same meaning referred to inthe ACL;
b) ‘ACL’ means Schedule 2 to theCompetition and Consumer Act2010;
c) ‘Appliance’ means any AEGproduct purchased by you andaccompanied by this document;
ENGLISH 35
d) ‘ASC’ means AEG authorisedservice centres;
e) AEG is the brand controlled byElectrolux Home Products PtyLtd of 163 O’Riordan Street,Mascot NSW 2020, ABN 51 004762 341 in respect of Appliancespurchased in Australia andElectrolux (NZ) Limited(collectively ‘Electrolux’) of 3-5Niall Burgess Road, MountWellington, in respect ofAppliances purchased in NewZealand;
f) ‘major failure’ as referred to inclause 10 of this warranty has thesame meaning referred to in theACL and includes a situationwhen an Appliance cannot berepaired or it is uneconomic forElectrolux, at its discretion, torepair an Appliance during theWarranty Period;
g) ‘Warranty Period’ means theAppliance is warranted againstmanufacturing defects inAustralia and New Zealand for 60months, following the date oforiginal purchase of theAppliance;
h) ‘you’ means the purchaser of theAppliance not having purchasedthe Appliance for re-sale, and‘your’ has a correspondingmeaning.
2. This warranty only applies toAppliances purchased and used inAustralia or New Zealand in normaldomestic applications and is inaddition to (and does not exclude,restrict, or modify in any way) anynon-excludable statutory warrantiesin Australia or New Zealand.
3. During the Warranty PeriodElectrolux or its ASC will, at no extracharge if your Appliance is readilyaccessible for service, without specialequipment and subject to theseterms and conditions, repair orreplace any parts which it considersto be defective. Electrolux or its ASCmay use remanufactured parts torepair your Appliance. You agree thatany replaced Appliances or partsbecome the property of Electrolux.This warranty does not apply to light
globes, batteries, filters or similarperishable parts.
4. Parts and Appliances not supplied byElectrolux are not covered by thiswarranty.
5. To the extent permitted by law, youwill bear the cost of transportation,travel and delivery of the Applianceto and from Electrolux or its ASC. Ifyou reside outside of the servicearea, you will bear the cost of:a) travel of an authorised
representative;b) transportation and delivery of the
Appliance to and from Electroluxor its ASC.
In all instances, unless the Applianceis transported by Electrolux or anAEG authorised representative, theAppliance is transported at theowner’s cost and risk while in transitto and from Electrolux or its ASC.
6. Proof of purchase is required beforeyou can make a claim under thiswarranty.
7. You may not make a claim under thiswarranty unless the defect claimed isdue to faulty or defective parts orworkmanship. Electrolux is not liablein the following situations (which arenot exhaustive):a) the Appliance is damaged by:
– accident– misuse or abuse, including
failure to properly maintain orservice
– normal wear and tear– power surges, electrical storm
damage or incorrect powersupply
– incomplete or improperinstallation
– incorrect, improper orinappropriate operation
– insect or vermin infestation– failure to comply with any
additional instructionssupplied with the Appliance;
b) the Appliance is modifiedwithout authority from Electroluxin writing;
c) the Appliance’s serial number orwarranty seal has been removedor defaced;
d) the Appliance was serviced orrepaired by anyone other than
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Electrolux, an authorised repaireror ASC.
8. This warranty, the contract to which itrelates and the relationship betweenyou and Electrolux are governed bythe law applicable where theAppliance was purchased. Where theAppliance was purchased in NewZealand for commercial purposes theConsumer Guarantee Act does notapply.
9. To the extent permitted by law andsubject to your non-excludablestatutory rights and warranties, AEGexcludes all warranties and liabilities(other than as contained in thisdocument) including liability for anyloss or damage whether direct orindirect arising from your purchase,use or non use of the Appliance.
10. For AEG Appliances and services inAustralia, the Appliances come with aguarantee that cannot be excludedunder the ACL. You are entitled to areplacement or refund for a majorfailure and for compensation for anyother reasonably foreseeable loss ordamage. You are also entitled tohave the Appliance repaired orreplaced if the Appliance fails to beof acceptable quality and the failuredoes not amount to a major failure.The benefits to you given by thiswarranty are in addition to your other
rights and remedies under a law inrelation to the Appliances or servicesto which the warranty relates.
11. At all times during the WarrantyPeriod, Electrolux shall, at itsdiscretion, determine whether repair,replacement or refund will apply if anAppliance has a valid warranty claimapplicable to it.
12. For Appliances and services providedin New Zealand, the Appliancescome with a guarantee pursuant tothe provisions of the ConsumerGuarantees Act, the Sale of GoodsAct and the Fair Trading Act.
13. To enquire about claiming under thiswarranty, please follow these steps:a) carefully check the operating
instructions, user manual and theterms of this warranty;
b) have the model and serialnumber of the Applianceavailable;
c) have the proof of purchase (e.g.an invoice) available;
d) telephone the numbers shownbelow.
14. You accept that if you make awarranty claim, Electrolux and itsASC may exchange information inrelation to you to enable Electroluxto meet its obligations under thiswarranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 13 above have beenfollowed.
AEG SERVICE AUSTRALIAwww.aeg.com/au
FOR SERVICEor to find the address of your nearest state service centre in AustraliaPLEASE CALL 1300 363 664OR EMAIL [email protected] the cost of a local call (Australia only)
ENGLISH 37
FOR SPARE PARTSor to find the address of your nearest state spare parts centre in AustraliaPLEASE CALL 13 13 50OR EMAIL [email protected] the cost of a local call (Australia only)
AEG SERVICE NEW ZEALANDwww.aeg.co.nz
FOR SERVICEor to find the address of your nearest authorised service centre in New ZealandFREE CALL 0800 10 66 10OR EMAIL [email protected](New Zealand only)
FOR SPARE PARTSor to find the address of your nearest state spare parts centre in New ZealandFREE CALL 0800 10 66 20OR EMAIL [email protected](New Zealand only)
18. ENVIRONMENTAL CONCERNS
Recycle the materials with the symbol .Put the packaging in applicablecontainers to recycle it. Help protect theenvironment and human health and torecycle waste of electrical and electronicappliances. Do not dispose appliances
marked with the symbol with thehousehold waste. Return the product toyour local recycling facility or contactyour municipal office.
*
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This document sets out the terms and conditions of the product warranties for AEG Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘AEG’ is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘Warranty Period’ means the period specified in clause 3 of this warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty continues for in Australia for a period of 60 months and in New Zealand for a period of 60 months, following the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this warranty.
7. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmetic damage which does not affect the operation of the Appliance;
(d) damage to the Appliance caused by: (i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed or defaced.
8. How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
11. Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
WarrantyFOR SALES IN AUSTRALIA AND NEW ZEALAND
ALL AEG BRANDED APPLIANCES
Important NoticeBefore calling for service, please ensure that the steps listed in clause 8 above have been followed.
FOR SERVICE or to find the address of your nearestauthorised service centre in Australia
PLEASE CALL 1300 363 664OR EMAIL
[email protected] the cost of a local call (Australia only)
SERVICE AUSTRALIA
aeg.com/au
FOR SPARE PARTS or to find the address of your nearest
spare parts centre in AustraliaPLEASE 13 13 50
OR EMAIL [email protected]
For the cost of a local call (Australia only)
FOR SERVICE or to find the address of your nearest
authorised service centre in New Zealand PLEASE CALL 0800 234 234
OR EMAIL [email protected](New Zealand only)
SERVICE NEW ZEALAND
aegnewzealand.co.nz
FOR SPARE PARTSor to find the address of your nearest
spare parts centre in New ZealandPLEASE 0800 10 66 20
OR EMAIL [email protected](New Zealand only)
AEG_Warr_May17
www.aeg.com/au
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