user manual: supa-q home and office alarm · (if quick away option is enabled) or press [ * ] + [...

27
www.ealarm.com.my

Upload: others

Post on 31-Oct-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

www.ealar

m.com.m

y

Page 2: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

www.ealar

m.com.m

y

Page 3: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved

CONTENT

Layout LCD & Indicate Symbol 1

Layout LCD (Additional) 2

LED Layout 3

Away Arming 4

Home Arming 6

System Disarm 8

Bypass Zone 9

Review Event Memory 10

Walk-Test or System Test 11

Fire Alarm 12

Panic Alarm 12

Medical Alarm 12

Duress Alarm 13

Programming User Codes 14

Deleting User Codes 14

Programming Telephone Numbers 15

Deleting Telephone Numbers 15

Programming Timers 16

Activate Automatic Arm Away Function 17

Restricting Installer Code 18

Call-In Voice Menu 19

Call-Out Voice Menu 20

Call-In Voice Menu (Diagram) 21

Call-Out Voice Menu (Diagram) 22

Quick Operation Reference 23

www.ealar

m.com.m

y

Page 4: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved1

AWAY1 - Systempartition1inAWAYarmmodeAWAY2 - Systempartition2inAWAYarmmodeHOME1 - Systempartition1inHOMEarmmodeHOME2 - Systempartition2inHOMEarmmodeREADY1 - Systempartition1inDisarmModeREADY2 - Systempartition2inDisarmModeNOTRDY1 - Partition1anyzoneisopenandwhenarmingthesystem,thezoneopenwill autobypassNOTRDY2 - Partition2anyzoneisopenandwhenarmingthesystem,thezoneopenwill autobypassOnline - PanelistocallouttoCMS/PersonalBatt - WhenBatterylow,thiswilldisplay,buzzerkeypadwillsoundand EVENTLighton.Tostopbuzzerkeypadsoundjustpress*andtoclear EVENTlightjustdisarm.Ac - WhenACPowerfailure,thiswilldisplayandbuzzerkeypadwillsoundand EVENTlighton.Tostopbuzzerkeypadsoundjustpress*andtoclear EVENTlightjustdisarm.

Indicate symbol

LightOn ZoneLightBlink

LightBlink ZoneLightOn

BuzzerSound Speaker

LCD Layout (Default)

www.ealar

m.com.m

y

Page 5: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 2

AWAY1 - SysteminAWAYarmmodeforpartition1AWAY2 - SysteminAWAYarmmodeforpartition2HOME1 - SysteminHOMEarmmodeforpartition1HOME2 - SysteminHOMEarmmodeforpartition2READY1 - SysteminDisarmModeforpartition1READY2 - SysteminDisarmModeforpartition2NOTRDY1 - Anyzoneisopenandwhenarmingthesystem,thezoneopenwillautobypass forpartition1NOTRDY2 - Anyzoneisopenandwhenarmingthesystem,thezoneopenwillautobypass forpartition2Online - PanelistocallouttoCMS/PersonalBatt - WhenBatterylow,thiswilldisplay,buzzerkeypadwillsoundand EVENTLighton.Tostopbuzzerkeypadsoundjustpress*andtoclear EVENTlightjustdisarm.Ac - WhenACPowerfailure,thiswilldisplayandbuzzerkeypadwillsoundand EVENTlighton.Tostopbuzzerkeypadsoundjustpress*andtoclear EVENTlightjustdisarm.

Layout LCD (Additional)

www.ealar

m.com.m

y

Page 6: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved3

LINE -Systemiscallout.

-Whenlighton,SystemiscalltoCMS

-Whenlightblinking,SystemiscalltoPersonal

BATT -Whenlighton,indicatesBatterylow

AC -Whenlighton,indicatesACPowerfailure

ARM1 -Partition1systemarm

ARM2 -Partition2systemarm

-Awayarm

-Homearm

LED Layout

1 2 3 4 5 6 7 8 9 10

Numberingistoindicatezone

www.ealar

m.com.m

y

Page 7: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 4

Away Arming

Press[ * ] + [ AWAY ](IfQuickAwayoptionisenabled)OrPress[ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code](IfQuickAwayoptionisdisabled)

LeavethepremiseswithintheExittime.ExitbeepingwillcontinueuntilExittimeexpires.OnlineatLCDkeypad/LINEatLEDkeypadtoindicatesystemdiallerperformingCMSreporting/Personalreporting..

Partition 1 Keypad

Partition 2 Keypad

Common Partition Keypad

Valid Valid Valid CommonUserCode CommonUserCode CommonUserCode -arm/disarmbothpartition -arm/disarmbothpartition -arm/disarmpartition2 Partition1UserCode Partition1UserCode Partition2UserCode -arm/disarmpartition1 -arm/disarmpartition1 -arm/disarmpartition2

TheARMLightwillturnon TheARM1/ARM2Lightwillturnon

www.ealar

m.com.m

y

Page 8: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved5

• Awayarmingwillactivateallzonesofyouralarmsecuritysystemexceptbypassedzones. Allinteriorandexternalperimetersarearmed.Usethismodewhenleavingyourpremises.• BeforearmingyoursystemtoAwaymode,allzonesshouldbeclosed.Thereshouldnotbe anymovementintheroomsprotectedbymotiondetectorsandeachdoororwindowprotected byreedswitchesshouldbeproperlyclosed.• Key-switchinputisavailableonthecontrolpanelandcanbeusedtotogglebetweenArm andDisarm.• Your system can be configured to Arm periodically at a customized time and also Disarm at anothertime.• IfanillegalcodeisenteredtoArminAwaymode,thesystemrespondsbyalongerrorbeep.• IfanattempttoArmapreviouslyarmedsystem,alongerrorbeepisissued.• ThesystemcannotArmwhileinotheroperationmode.Press[*]+[*]toexitfromother operation mode first.

Options to be programmed by Installer:• PersonalOpen/Closereport: If anyone of User-6 to User-10 arms in Away mode, the system will dial the first programmedtelephonenumber(usuallytheMasterUser’scontactnumber)toreportthe Arm activity to the intended receiving party. Personal reporting format must be enabled first.• NoForcedArm: ThesystemwillnotbeallowedtoArmviakeypadifanInstantzoneisleftopenexcept Delayzone.Alongerrorbeepisissuedtowarnyouofsuchsituation.IfyouwantForced Armfunction,anyzonesleftopenafterarmingwillbeautomaticallybypassedandare reportedtoCMSasZoneBypassandtoPersonaltelephoneasZoneOpen.Thesystem willresumemonitoringthezoneonceitisclosedagainforthedurationofthatarmedperiod.• ForcedArmSirenWarning: ThesirenwillcontinuouslysoundorsquawktoindicateaForcedArmsituation.Youshould Disarmthepanel,checkthepremisesandthenArmagain.Continualwarningscouldmean thereisaproblemwithadetectiondeviceandthatparticularzonemayhavetobemanually bypassed.• AwaySquawk: SirenwilloutputtwosquawksuponarmingthesysteminAwaymodeandoutputasingle squawkwhenthesystemisdisarmed.• NoArmIfBatteryLow: YoumaynotArmthesystemiftheback-upbatteryisdeterminedaslowandACpoweris notpresent.• ExitBeep: KeypadbeeperwillbeepcontinuouslyforthedurationofExittime.Pleaseconsultyourinstallertoenabletheaboveoption!

Information:

www.ealar

m.com.m

y

Page 9: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 6

Home Arming

Press[ * ] + [ HOME ](IfQuickHomeoptionisenabled)OrPress[ * ] + [ HOME ] + [ Common/Partition 1/Partition 2 User Code](IfQuickHomeoptionisdisabled)

TheARMlightwillblink. TheARM1lightwillblink.

Valid Valid Valid CommonUserCode CommonUserCode CommonUserCode -arm/disarmbothpartition -arm/disarmbothpartition -arm/disarmpartition2 Partition1UserCode Partition1UserCode Partition2UserCode -arm/disarmpartition1 -arm/disarmpartition1 -arm/disarmpartition2

Partition 1 Keypad

Partition 2 Keypad

Common Partition Keypad

www.ealar

m.com.m

y

Page 10: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved7

Information:

• HomeArmingwillonlyactivateexternalperimeterportionofyouralarmsecuritysystem. Interiorprotectionisnotarmed,whichallowsmovementwithinpremiseswithoutcausingalarm. Usethismodewhenyouareinthepremises.• YourinstallermustprogramwhichzonestobeactiveinHomearmingmode.• IfanillegalcodeisenteredtoArminHomemode,thesystemrespondsbyalongerrorbeep.• IfanattempttoArmapreviouslyarmedsystem,alongerrorbeepisissued.• ThesystemcannotArminHomemodewhileinotheroperationmode.Press[*]+[*]toexit fromotheroperationmode.

Options to be programmed by Installer:• PersonalOpen/Closereport: If anyone from User-6 to User-10 arms in Home mode, the system will dial the first programmedtelephonenumber(usuallytheMasterUser’scontactnumber)toreportthe Arm activity to the intended receiving party. Personal reporting format must be enabled first.• NoForcedArm: ThesystemwillnotbeallowedtoArmviakeypadifanInstantzoneisleftopenexcept Delayzone.Alongerrorbeepisissuedtowarnyouofsuchsituation.IfyouwantForced Armfunction,anyzonesleftopenafterarmingwillbeautomaticallybypassedandare reportedtoCMSasZonebypassandtoPersonaltelephoneasZoneopen.Thesystem willresumemonitoringthezoneonceitisclosedagainforthedurationofthatarmedperiod.• ForcedArmSirenWarning: ThesirenwillcontinuouslysoundorsquawktoindicateaForcedArmsituation.Youshould Disarmthepanel,checkthepremisesandthenArmagain.Continualwarningscouldmean thereisaproblemwithadetectiondeviceandthatparticularzonemayhavetobemanually bypassed.• HomeInstant: AllzoneswillautomaticallyconvertintoInstantzonesifArminHomemode.• HomeSquawk: SirenwilloutputtwosquawksuponarmingthesysteminHomemodeandoutputasingle squawkwhenthesystemisdisarmed.• NoArmIfBatteryLow: YoumaynotArmthesystemiftheback-upbatteryisdeterminedaslowandACpoweris notpresent.Pleaseconsultyourinstallertoenabletheaboveoption!www.ea

larm.co

m.my

Page 11: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 8

System Disarm

Press[ User Code ] TheLINE,BATT,AC,ARM1,ARM2lightswillblinkonce.TheARMlightwillturnoff. TheARM1lightwillturnoff.

Information:• Disarmingthealarmsecuritysystemwilldeactivatealltheburglaryzonesofthesystem.• EnterthepremisesthroughaprogrammeddelayzoneanddisarmthesystembeforeEntry timeisover.IfthesystemisnotdisarmedbytheendoftheEntrytime,analarmwilloccur.• Duringdisarmedmode,anyviolatedzoneswillnotenableburglaryalarmexcept24-hourzone. The24-hourzonesareactiveirrespectivewhetherthesystemisunderarmedordisarmed status.• Disarmingthesystemalsoresetstriggeredsirenandstrobelight.• Key-switchinputisavailableonthecontrolpanelandcanbeusedtotogglethesystemtoArm andDisarmalternately.• ApreviouslyarmedsystemwouldnotDisarmifanillegalUsercodeisentered.Youmayhave upto20triesofcontinualkeyentryofthecorrect4-digitcodeinsequencebeforethekeypad goesintoalock-outperiodof10seconds.

Options to be programmed by Installer:• PersonalOpen/Closereport: If anyone from User-6 to User-10 disarms, the system dials the first programmed telephone numbertoreporttheDisarmactivityandwhichUsercodeisusedtotheintendedreceiving party. Personal reporting format must be enabled first.• EntryBeep: KeypadbeeperwillbeepcontinuouslyforthedurationofEntrytime.• Chime: AbeeptoindicateazoneisopenedduringsystemDisarmstate.Thisfunctionistemporarily canceledduringArmstate.Pleaseconsultyourinstallertoenabletheaboveoption!

Partition 1 Keypad

Partition 2 Keypad

Common Partition Keypad

www.ealar

m.com.m

y

Page 12: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved9

Bypass Zone

1)Press[ * ] + [ BYPASS ] (IfQuickBypassisenabled) Or

Press [ * ] + [ BYPASS ] + [ User Code ] (IfQuickBypassisdisabled)

2)Press[ Zone Number ]

3)Press[ * ]toexitBypassmode

TheLINElightwillturnofftoindicateexitfromBypassmode.

3beepstoindicateexitfromBypassmode.

Remark:Pressdigit‘09’tobypassorun-bypasszone09.Whenpress“#+BYPASS”/”BYPASS”willshowthebypasszone

Information:• Bypassisperformedtoeliminateburglaryzonesthatarenotreadyorfaultyfromactivating burglaryalarm.Protectiontoabypassedzoneistemporarilyswitchedoffuntilthenext systemarming.• Toun-bypasspreviouslybypassedzones,simplyDisarmthesystemtocancelbypassstateof allzonesorenterbypassmodeandpressthecorrespondingbypassedzonenumbertotoggle itsbypassstatetoun-bypassstate.Afterun-bypassingazone,thebypassindicationwillbe removedfromthatparticularzone.• Nobypassorun-bypassofzonesisallowedduringsystemArm.• ThesystemcannotenterBypassmodewhileinotheroperationmode.Press[ * ] + [ * ]toexit fromotheroperationmode.

www.ealar

m.com.m

y

Page 13: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 10

Numberingdisplaywillindicatezonetriggered TheLINElightwillblinktoindicate Reviewmode. TheZONElightwillturnontoindicate anyzonetriggered.

Blinkingzonelightindicateslatest zonetriggered.

Press[ * ] + [ REVIEW ] (IfQuickReviewisenabled) Or

Press[ * ] + [ REVIEW ] + [ User Code ] (IfQuickReviewisdisabled)

Press [ 0 ]tocleartheeventmemory. Or

Press[ * ]toexitReviewmode.

TheLINElightwillturnofftoindicateexitfromReviewmode. 3beepstoindicateexitfromReviewmode.

Information:• Inthismode,thekeypadcandisplayallfaultedzonesafteranalarmconditionhasoccurred. Thefaultedzoneswillremaininthesystemmemoryuntiltheyareclearedbyenteringdigit‘0’ orwhenthenextarmingoccursoraftersystemreset.• YoumaynotenterRevieweventmodeviakeypadifthesystemisinArmstate.• ThesystemcannotenterRevieweventmemorymodewhileinotheroperationmode. Press[ * ] + [ * ]toexitfromotheroperationmode.

Review Event Memory

www.ealar

m.com.m

y

Page 14: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved11

TheLINElightwillblinktoindicate Walk-testmode. Therespectivezonelightwillturnon toindicatethezoneistested.

1)Enter [ * ] + [ 5 ] + [ User Code ]2)Triggerallusedzones.

3)Press [ 1 ]toactivatesiren

[ 2 ]toactivatestrobelight

Pressthesamedigitagaintoswitchoffrespectivealarmoutput.

4)Press [ * ]toexitWalk-testmode

TheLINElightwillturnofftoindicateexitfromWalk-testmode.

Information:• Walk-testallowsallzones,sirenandstrobetobetestedforfunctionality.PerformWalk-test periodicallytoensurethesystemisinaworkingcondition.• Ensureallzonesareclosedandthereisnoonewithinthepremisesbeforeconducting Walk-test.• Walk-testmodeisnotallowedduringsystemArm.

System Test

Enter [ * ] + [ 8 ] + [ User Code ]

LCDKeypad“Online”willshowsystemiscalloutLEDKeypadTheLINElightturnsontoindicatesystemdiallerperformingCMSreporting.TheLINElightblinkstoindicatesystemdiallerperformingPersonalreporting.

Information:• SystemtestsendsatestreporttoCMSandPersonaltelephonenumber(whicheverreporting modeisenabled).• Pleaseinformyourinstallertoactivatethisfunctionifyouwishtoperformthisoperation.

Walk-Test

www.ealar

m.com.m

y

Page 15: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 12

Press [ * ] + [ 3 ]

LCDKeypad“Online”willshowsystemiscalloutLEDKeypad

TheLINElightturnsontoindicatesystemdiallerperformingCMSreporting.

TheLINElightblinkstoindicatesystemdiallerperformingPersonalreporting.

Panic Alarm

Press [ * ] + [ 6 ]

LCDKeypad“Online”willshowsystemiscalloutLEDKeypad

TheLINElightturnsontoindicatesystemdiallerperformingCMSreporting.

TheLINElightblinkstoindicatesystemdiallerperformingPersonalreporting.

Medical Alarm

Press [ * ] + [ 9 ]

LCDKeypad“Online”willshowsystemiscalloutLEDKeypad

TheLINElightturnsontoindicatesystemdiallerperformingCMSreporting.

TheLINElightblinkstoindicatesystemdiallerperformingPersonalreporting.

Information:• TheFire,Panic,Medicalalarmswillactivatethesystemdiallertoreportofanemergencyas wellasactivatingthesirenandstrobelightoutput.• TheFire,PanicandMedicalalarmscanbeactivatedatalltimes,duringsystemArmorDisarm.• YoucanenteryourUsercodetocancelthetriggeredsirenandstrobelightoutput.• Key-switchinputisavailableonthecontrolpanelandcanbeusedtoactivatePanicalarmif enabled.• IfyoursystemcannotperformFire,Panic,Medicalalarmfunctions,itmeansthatthesystemis inotheroperationmode.Press[ * ] + [ * ]toexitfromotheroperationmodebeforeattempting emergencyalarm.

Fire Alarm

www.ealar

m.com.m

y

Page 16: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved13

Press[ Last Digit of User Code + 1 ]

LCDKeypad“Online”willshowsystemiscalloutLEDKeypad

TheLINE,BATT,AC,ARM1,ARM2lightswillblinkonce.

TheLINElightturnsontoindicatesystemdiallerperformingCMSreporting.

TheLINElightblinkstoindicatesystemdiallerperformingPersonalreporting.

TheARM1lightwillturnoff.

Remark:Duresscode=LastdigitofUsercodeincreaseby1

E.g1. Usercode=1234 Duresscode=1235

E.g2. Usercode=9999 Duresscode=9990

Information:• DuresscodeisusedtoDisarmthesystemandtransmitanemergencysignaltotheCentral MonitoringStationorPersonaltelephonenumberdiscreetlytoindicatethereisaduress situation.ThisisimportantifyouarebeingforcedtoDisarmyoursystemagainstyourwill.• DuressalarmcanalsobeactivatedduringDisarmstate.• ForCMSreportformat,anyUsercodeusedtoactivateDuressalarmwillbereported.• ForPersonalreportformat,onlyUser-6toUser-10codescanactivateDuressalarmandthe emergency will be reported to the first Personal telephone number. Duress signal and which UsercodeusedtoDisarmthesystemwillbeannounced.User-1toUser-5codesusedfor DuresspurposewillonlyDisarmthesystem.• Key-switchinputisavailableonthecontrolpanelandcanbeusedtoactivateDuressalarmif enabled.ThismethodwillnotDisarmapreviouslyarmedsystembutwillreporttoaCentral MonitoringStationorPersonaltelephonenumberdiscreetly.• ApreviouslyarmedsystemwouldnotDisarmifanillegalDuresscodeisentered.Youmay haveupto20triesofcontinualkeyentryofthecorrect4-digitDuresscodebeforethekeypad goesintoalock-outperiodof10seconds.

Duress Alarm

www.ealar

m.com.m

y

Page 17: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 14

1)Press[ * ] + [ 7 ] + [ Master Code ]

2)Enter3-digitaddresslocation [ ] [ ] [ ]

3)Enteranew4-digitUsercode[ ] [ ] [ ] [ ]

3beepstoindicateanew4-digitcodeisentered.

4)Press[ * ]toexitProgrammingmode

Deleting User Codes

1)Press[ * ] + [ 7 ] + [ Master Code ]

2)Enter3-digitaddresslocation[ ] [ ] [ ]

3)Press[ # ]

3beepstoindicatecodeisdeleted.

4)Press[ * ]toexitProgrammingmode

Information:• User-2isdesignatedasInstallercode.Youarenotallowedtoprogramorchange Installercode.• Allzonelightsofftorepresentdigit‘0’onkeypad.

Programming User Codes

3-Digit Address Location User Type Level

401 MasterUser/User-1 Priority 403 User-3 Priority 404 User-4 Priority 405 User-5 Priority 406 User-6 Nonpriority 407 User-7 Nonpriority 408 User-8 Nonpriority 409 User-9 Nonpriority 410 User-10 Nonpriority

www.ealar

m.com.m

y

Page 18: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved15

1)Press[ * ] + [ 7 ] + [ Master Code ]

2)Enter3-digitaddresslocation [ ] [ ] [ ]

3)Enteranewtelephonenumber[ ] [ ] [ ] … [ ]

4)Press [ * ] tostorenewtelephonenumber

3beepstoindicateanewtelephonenumberisentered.

5)Press[ * ]toexitProgrammingmode

Deleting Telephone Numbers

1)Press[ * ] + [ 7 ] + [ Master Code ]

2)Enter3-digitaddresslocation[ ] [ ] [ ]

3)Press[ # ]

3beepstoindicatethetelephonenumberisdeleted.

4)Press[ * ]toexitProgrammingmode

Information:• Assignall4telephonenumbersexclusivelytothetop4priorityUsers.• Itisrecommendedthatalltelephonelocationsmustbeprogrammed.

Programming Telephone Numbers

2-Digit Address Location Telephone Number Maximum Digits

709 1st 16

710 2nd 16

711 3rd 16

712 4th 16

www.ealar

m.com.m

y

Page 19: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 16

1)Press[ * ] + [ 7 ] + [ Master Code ]

2)Enter3-digitaddresslocation [ ] [ ] [ ]

3)Enteranew3-digitvalue[ ] [ ] [ ]

3beepstoindicateanew3-digittimevalueisentered.

4)Press[ * ] toexitProgrammingmode

Information:• Alltimervaluesmustbeprogrammedina3-digitformat. Eg.WantedEntryTime=60seconds,Programvalue=‘060’• ProgramallTimerswithintheallowedtimerangeonly.Thefunctionwillnotoperateifaninvalid timeisprogrammed.Refertotheabovetable.• Autodailytestfunctioncanonlybeenabledbyyourinstaller.• ProgramHourandMinutevaluein24-Hourformat.• System time (address locations 517’ and ‘518’) is programmed upon the first powering up of yoursystem.Programthecurrenttimeinhourandminutestoaddresslocations‘517’and518’ respectively.

Example:• ProgramSystemtimeas2.30p.m.(24-Hourformat) Ataddresslocation‘517’,enterHourvalue‘014’andataddresslocation‘518’, enterMinutevalue‘030’• ProgramAutoArmtimeat12.00a.m.(24-Hourformat) Ataddresslocation‘521’,enterHourvalue‘000’andataddresslocation‘522’, enterMinutevalue‘000’• ProgramAutodailytesttimeas9.58a.m.(24-Hourformat) Ataddresslocation‘519’,enterHourvalue‘009’andataddresslocation‘520’, enterMinutevalue‘058’

Programming Timers

3-Digit Address Location Timer Value Default Value Units 513 Entrytime(Partition1) 000-255 045 second 514 Entrytime(Partition2) 000-255 045 second 515 Exittime(Partition1) 000-255 090 second 516 Exittime(Partition2) 000-255 090 second 517 Systemtime(hour) 000-023 000 hour 518 Systemtime(minute) 000-059 000 minute 519 Autodailytest(hour) 000-023 003 hour 520 Autodailytest(minute) 000-059 000 minute 521 AutoArmPartition1(hour) 000-023 255 hour 522 AutoArmPartition1(minute) 000-059 255 minute 523 AutoDisarmPartition1(hour) 000-023 255 hour 524 AutoDisarmPartition1(minute) 000-059 255 minute 829 AutolastHAON(hour) 000-023 000 hour 830 AutolastHAON(minute) 000-059 000 minute 831 AutolastHAOFF(hour) 000-023 000 hour 832 AutolastHAOFF(minute) 000-059 000 minute

www.ealar

m.com.m

y

Page 20: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved17

1)Press [ * ] + [ 2 ]

Home-Automationmode

2)Press[ 9 ]

TurnonHomeAutomation“9”

3)Press[ * ]toexitHomeautomationsettingmode.

3beepstoindicateexitfromHomeautomationmode.

Remark:SystemTimemustbeprogrammedbeforehand

Information:• SystemwillautomaticallyArminAwaymodeandDisarmeverydayattheprogrammedtime.• IfyouwishtohaveAuto-ArmonlyandnoAuto-Disarm,simplyprogramaninvalidtimeto addresslocations‘523’and‘524’todisableit.

Activate Automatic Arm Away Function

www.ealar

m.com.m

y

Page 21: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 18

1)Press[ * ] + [ 7 ] + [ Master Code ]

2)Enter3-digitaddresslocation [ 7 ] [ 5 ] [ 8 ]

3)Entera3-digitvalue[ 0 ] [ 1 ] [ 3 ]

3beepstoindicatea3-digitInstallerrestrictvalueisentered.

4)Press [ * ]toexitProgrammingmode

Information:• Tore-enableInstallercodeuse,entervalue‘014’.• Thisisasafetymeasurewherebynoothercodesareallowedtoprogramyoursystem otherthantheusersofthissecurityalarmsystem.

Restricting Installer Code

www.ealar

m.com.m

y

Page 22: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved19

1)Dialthetelephonenumberconnectedtothissystem

2)Enter[ User Code ]

3)SystemwilllistoutMainmenuinvoice.Performyourdesiredfunction.

Information:• Thesystemanswersacallfromcallerwhenitdetectstelephonelineringingandthenumber ofringsreachesthenumberprogrammedinthesystembyyourinstaller.• Thecallerwillbepromptedforhis/herUsercode.Thesystemwillenteramainmenu. Alistoffunctionswillbeprompted.Afterperformingyourdesiredfunction,press[*]to hang-up.• AccesstothemainmenuwillbelimitedtopriorityUsersonly.User-6toUser-10 (nonpriorityusers)codeswillbedeniedaccessandpromptedasillegalcodes.• ThesystemwillhangupthecallwhenattemptstoenterthecorrectUsercodeexceeds 8times.Eachincorrectentryofusercodewillcauseavoicepromptindicatingincorrect codeentry.• IfthesystemdoesnotreceiveanycommandkeyentryintheMainmenuforperiodlonger than10seconds,itwillhangupimmediately.• It is recommended to check system status first before proceeding to perform other function soastohaveaclearerunderstandingofthesystem’scurrentstatesuchArmstate, Disarmstate,Openedzones,Bypassedzones,etc.• You may not enter Bypass mode if your system is armed. Disarm first and then enter Bypassmode.• TheCall-infunctioncanbede-activated.Informyourinstallertocancelthisfunction.

Call-In Voice Menu

Key Menu Function 1 AwayArm ArmsysteminAwaymode. 2 HomeArm ArmsysteminHomemode. 3 Disarm/Off Disarmsystemandcancelalarm. 4 Bypass Bypasszone.Enterthezonenumberyouwishtobypassor un-bypass.Press[ * ]toexitthismode. 6 Panic ControlHomeautomationoutput.Entertheoutputnumber youwishtocontrol.Press[ * ] toexitthismode. # Menu BacktoMenu * Hangup EndCall-infunctionandhangup.

www.ealar

m.com.m

y

Page 23: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 20

1) Userpickupcall

AnnounceArm/DisarmactivitybynonpriorityUsers,anytriggeredzonesduringsystem Arm,zonesthatareleftopenuponarming

2) Press [ * ]toenterMainmenu

3) SystemwilllistoutMainmenuinvoice.Performyourdesiredfunction.

Information:• Call-OutfunctionreferstoPersonalreportingformataspartofthefeaturesavailableinyour alarmsecuritysystem.Pleasecheckwithyourinstallerifthisfeatureisenabled.• IfUserpicksupacallandentersMainmenu,thesystemwillnotcallthenextinlinetelephone number.Thesystemwillonlycallthenextnumberwhenuserimmediatelyendsthecallafter listeningtoArm/Disarmstatusoralarmeventorzoneopenstatus.• If the call to the first programmed telephone number has not been picked up, the system will cancelthecallanddialthenexttelephonenumberinline.• ThesystemwillnotperformCall-outfunctiononcethemaximumnumberofgroupdial attemptsprogrammedinthesystemisreachedandnoUser/receivingpartyhaspickedup thecall.• IfthesystemdoesnotreceiveanycommandkeyentryintheMainmenuforperiodlonger than10seconds,itwillhangupimmediately.• YoumayonlybypasszonesifyoursystemisinDisarmstate.

Options to be programmed by Installer:• CallattemptsbeforeFail-to-Communicate: Thesystemwillactivatesirenandstrobelightoutputsonceitfailstoestablish communicationwithaPersonaltelephonenumberaftertheprogrammednumberoffailed callingattemptshasbeenreached.

Call-Out Voice Menu

Key Menu Function 1 AwayArm ArmsysteminAwaymode. 2 HomeArm ArmsysteminHomemode. 3 Disarm/Off Disarmsystemandcancelalarm. 4 Bypass Bypasszone.Enterthezonenumberyouwishtobypassor un-bypass.Press[ * ]toexitthismode. 6 Panic ControlHomeautomationoutput.Entertheoutputnumberyou wishtocontrol.Press[ * ]toexitthismode. # Menu BacktoMenu * Hangup EndCall-outfunctionandhangup.

www.ealar

m.com.m

y

Page 24: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved21

Call-In Voice Menu (diagram)

www.ealar

m.com.m

y

Page 25: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved 22

Call-Out Voice Menu (diagram)

www.ealar

m.com.m

y

Page 26: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved23

AwayArm [*][AWAY][UserCode]HomeArm [*][HOME][UserCode]Disarm [UserCode]Bypass [*][BYPASS][UserCode][ZoneNumber][*]Review [*][REVIEW][UserCode]Walk-test [*][5][UserCode]SystemTest [*][8][UserCode]Firealarm [*][3]Panicalarm [*][6]Medicalalarm [*][9]Duressalarm [LastDigitofUserCode+1]ChangeMasterCode [*][7][MasterCode][4][0][1][NewCode][*]Programtelephonenumber1 [*][7][MasterCode][7][0][9][NewNumber][*][*]Programtelephonenumber2 [*][7][MasterCode][7][1][0][NewNumber][*][*]ProgramEntrytime [*][7][MasterCode][5][1][3][NewTime][*]ProgramExittime [*][7][MasterCode][5][1][5][NewTime][*]ActivateAutoArm [*][2][9][*]EnableAutoLastHomeAutomation[*][2][0][*]Programmingmode [*][7][MasterCode][Address][Value][*]DisplayZone [#][REVIEW]/[REVIEW]DisplayBypass [#][BYPASS]/[BYPASS]

DisclaimerToensureourcustomerreceivesthebestofourservices,wetookanexceptionalamountoftimeandefforttoensurethecorrectnessandaccuracyofthisdocumentation.However,shouldyoufind any information that is in doubt, missing or appear in error, please contact the manufacturer for immediate clarification. We shall not be liable in any way for any such omission and/or inaccuracy.

Weshallnotbeliableorresponsibleforincidentalorconsequentialdamagesunderthefollowingconditions:improperstorage,abnormaluse,abnormalcondition,exposuretoexcessivetemperatureorothersuchenvironmentalconditions,unauthorizedsparepartsinrepairs,misuse,neglect,alteration,improperinstallation,maladjustment,abuse,accident,actofGOD,andspilloffoodsorliquids.

All trademarks used in this documentation are intended for identification only; they are proprietary oftheirrespectiveowners.

Specifications are subject to change without prior notice.

Reproduction,adaptationortranslationinanyformorbyanymeanswithoutpriorwrittenpermissionisprohibited,exceptasallowedunderthecopyrightlaws.

Copyright © 2011 AASMSB Co. No. 135844-U. All Rights Reserved.

QL series V1.1 (QLUM1011-V1.1)

Quick Operation Reference

www.ealar

m.com.m

y

Page 27: User Manual: SUPA-Q home and office alarm · (If Quick Away option is enabled) Or Press [ * ] + [ AWAY ] + [ Common/Partition 1/Partition 2 User Code] (If Quick Away option is disabled)

www.ealar

m.com.m

y