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  • User Guide

    Quick Heal Total Security Quick Heal Total Shield

    Quick Heal Internet Security Quick Heal Internet Security Essentials

    Quick Heal AntiVirus Pro Advanced Quick Heal AntiVirus Pro

    Quick Heal AntiVirus Server Edition

    Quick Heal Technologies Ltd. www.quickheal.com

    http://www.quickheal.com/

  • ii

    Copyright & License Information

    Copyright © 2017 Quick Heal Technologies Ltd. All Rights Reserved.

    No part of this publication may be reproduced, duplicated, or modified in any form or incorporated into any information retrieval system, electronic or any other media or transmitted in any form without prior permission of Quick Heal Technologies Limited, Reg. Office: Marvel Edge, Office No. 7010 C & D, 7th Floor, Viman Nagar, Pune 411014.

    Marketing, distribution or use by anyone barring the people authorized by Quick Heal Technologies Ltd. is liable to legal prosecution.

    Trademarks

    Quick Heal and DNAScan are registered trademarks of Quick Heal Technologies Ltd. while Microsoft and Windows are registered trademarks of Microsoft Corporation. Other brands and product titles are trademarks of their respective holders.

    License Terms

    Installation and usage of Quick Heal Antivirus Security is subject to user’s unconditional acceptance of the Quick Heal end-user license terms and conditions.

    To read the license terms, visit www.quickheal.com/eula and check the End-User License Agreement for your product.

    http://www.quickheal.com/eula

  • iii

    About This Document

    This user guide covers all the information required to install and use Quick Heal antivirus products on Windows operating systems. The following table lists the conventions that we have followed to prepare this guide.

    Convention Meaning

    Bold Font Anything highlighted in bold indicates that it is a menu title, window title, check box, drop-down box, dialog, button names, hyperlinks, and so on.

    This is a symbol used for a note. Note supplements important points or highlights reservation related to the topic being discussed.

    This is a symbol used for a tip. Tip helps users to apply the techniques and procedures to achieve the task related to the topic being discussed.

    This is a symbol used for warning or caution. This is an advice either to avoid loss of data or damage to hardware.

    The instruction mentioned in the numbered list indicates actions that you need to perform.

    Product Name The term Quick Heal antivirus is used as a generic term in this document. It may refer to any of the following products: Quick Heal Total Security, Quick Heal Total Shield, Quick Heal Internet Security, Quick Heal Internet Security Essentials, Quick Heal AntiVirus Pro Advanced, Quick Heal AntiVirus Pro, Quick Heal AntiVirus Server Edition unless specified otherwise.

  • iv

    Quick Heal Products Compared

    Features Quick Heal

    AntiVirus Pro

    AntiVirus Pro

    Advanced

    Internet Security

    Essentials

    AntiVirus Server Edition

    Internet Security

    Total Shield Total Security

    Advance DNAScan

    Core Protection

     Antivirus

     AntiSpyware

     AntiMalware

     Anti-Rootkit

     Firewall

     Intrusion Detection

     Intrusion Prevention

    Mail Protection

     Spam protection

    Internet Protection

     Browser Sandbox

     Safe Banking

     Phishing Protection

     Web Security

     Parental Control

    Vulnerability Scan

    Virtual Keyboard

    Privacy Protection

     Data Theft Protection

    PC Optimization

     Registry Cleanup

     Disk Cleanup

     Traces Cleanup

     Registry Defragmenter

     Duplicate File Finder

    Mobile Phone Protection

     PC2Mobile Scan

  • v

    Contents

    1. Getting started .................................................................................................. 1

    Prerequisites ............................................................................................................................. 1

    System requirements ................................................................................................................ 1

    Installing Quick Heal antivirus................................................................................................... 5

    Uninstalling Quick Heal antivirus .............................................................................................. 6

    2. Registration, reactivation, and renewal ............................................................ 7

    Registration ............................................................................................................................... 7

    Registering online ............................................................................................................... 7

    Registering offline ............................................................................................................... 8

    Obtaining Product Key and Installation Number ........................................................... 8 Generating Activation Key for offline activation ............................................................ 9 Activating Quick Heal with offline Activation Key .......................................................... 9

    Registering through SMS .................................................................................................... 9

    Multiuser Pack registration ..................................................................................................... 10

    Reactivation ............................................................................................................................ 11

    Renewal ................................................................................................................................... 11

    Renewing online ............................................................................................................... 11

    Renewing offline ............................................................................................................... 12

    Getting the details of Quick Heal ................................................................................. 12 Generating Activation Key for offline activation .......................................................... 13 Renewing Quick Heal with .key file ............................................................... 13

    Multiuser Pack renewal .......................................................................................................... 14

    3. Quick Heal Dashboard..................................................................................... 15

    About Quick Heal Dashboard .................................................................................................. 15

    Right-click Menu Options ............................................................................................. 18

    4. Quick Heal Protection Center .......................................................................... 20

    Files & Folders ......................................................................................................................... 21

    Scan Settings ..................................................................................................................... 21

    Scan archive files .......................................................................................................... 23 Select the type of archive that should be scanned ....................................................... 24 Scan packed files .......................................................................................................... 24 Scan mailboxes ............................................................................................................. 24

    Virus Protection ................................................................................................................ 24

    Advance DNAScan ............................................................................................................. 26

  • Contents

    vi

    Block Suspicious Packed Files ........................................................................................... 28

    Automatic Rogueware Scan .............................................................................................. 28

    Anti-Keylogger ................................................................................................................... 29

    Configuring Anti-Keylogger .......................................................................................... 29

    Screen Locker Protection .................................................................................................. 29

    Configuring Screen Locker Protection .......................................................................... 29

    Scan Schedule ................................................................................................................... 29

    Configuring Scan Schedule .....