user experience of the next-gen catalogue
DESCRIPTION
This talk was given at the Chrismash Mashed Library event in London on December 3 2011. I spoke about the outcomes of an investigation into user experience and understanding of next-gen library catalogues and next steps we're taking at Senate House Library, University of London.TRANSCRIPT
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user experience of the next-gen catalogue
andrew preater
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‘senate house’ by flickr user secret pilgrim (cc-by-sa) http://flic.kr/p/7gtBgp
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bit.ly/encoreshl
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before implementing the encore catalogue…
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method 1.cognitive walkthrough
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method 2.repertory grids
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method 3.stories, anecdotes, conversation!
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key findings
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1. a web-like catalogue encourages web-like behaviours
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2. using our catalogue is an affective experience
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critique of usability testing
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improving our understanding of user experience
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ethnography, an inductive science
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doing ethnography in the library
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@preaterwww.preater.combit.ly/encoremm