user experience design ux 5 presentations

Meet the future Uxers UXD:VELOCITY 005 STUDENT SHOWCASE PRESENTATIONS

Get in Touch : www.academyxi.com

[email protected]

http://www.academyxi.com/

Never believe that a few caring people can't change the world. For, indeed, that's all who ever have. - Margaret Mead

You did it.

- UXD 005 | Student showcase 16 APRIL 16

#proud

You were excited.

- UXD 005 | Student showcase 16 APRIL 16

We showed you a process.

STRATEGY LAUNCH

EVALUATE

RESEARCH

ANALYSIS DESIGN

PRODUCTION

BETA LAUNCH

You met doubt.

Supposing is good, finding out is better.

-Mark Twain

Tabitha Bridge.

Pole Choreography

By Tabitha Bridge

The ProblemWhen a pole dancer is preparing for a showcase or

competition, choreographing a routine can be quite a daunting and frustrating process.

Pole dancers need a tool to make this process more simple and less stressful.

The MarketThere are a few apps and websites for pole dance tutorials

and pole fitness in the market but nothing for helping to build and save pole routines.

Research

Surveys Received 38 survey responses

Interviews Conducted 7 interviews

Survey Insights56% do enjoy choreographing a routine

56.5% get help from a teacher

69.2% would find it useful to have a tool to assist with choreography and 26.9% sometimes. Only 3.8% would not.

Interview Insights When building a new routine smart phones or tablets where most

popular and most prefer apps to websites Facebook, Instagram and YouTube are the most popular places to get

inspiration Many tend to use the same old moves and need a reminder of what

others are available at their current level of experience Even people who love choreography and dont find it challenging

need help to fill a gap in a routine or inspiration to get them started Students and teachers would love an easier way to store and share

routines

Personas

FlowBased on my personas there are 3 main customer journeys that needed to be considered

1. The customer who wants to choreograph whole routine and be able to save and amend when required. 2. The customer who needs help finding inspiration and filling a small gap in a routine. 3. The customer who wants to save multiple routines to remember them and be able to share them with other students/teachers.

Design JourneyMy design journey included a number of activities

before I even started sketching or doing wireframes Feature List

Value vs Ease User feature stories

Determined my MVP (Minimal Viable Product)

Sitemap

SketchingI spent a lot of time on sketching before starting wireframes.

I came back to sketching again after usability testing.

Wireframes

Usability Testing

Song layout page was confusing to most. I needed to rethink design layout and language used

Need make selected items to stand out more Search bar was not used at all Page titles are confusing and instructions/help text often missed Suggestion to add a notes section

Usability testing was able to validate most of my hypothesises and pointed out some usability flaws in the design.

Out comes of testing

Prototype

http://yjfdtj.axshare.com/#p=dash

http://yjfdtj.axshare.com/#p=dashhttp://yjfdtj.axshare.com/#p=dash

Wrap upMy next steps will be to look at designing a section for

adding friends and sharing routines as well as the inspiration section.

I received an overwhelming response from my interviews and usability testing that showed me just how desired this concept is, so I do plan to look into options to take this to

market. Feel free to contact me [email protected]

VisionTo Inspire Confident

PerformanceThank you

Joshua Shuvalov.

BitCrumbA place for your story, by Joshua Shuvalov

How do you connect meaningfully with strangers and their stories?

Why Im here:

The Research Journey

What if You could experience those moments as you walk by?

The VisionEvery day, you walk past somewhere a stranger has

seen something incredible.

The Method

Research Plan

X 21

X 6Survey Responses

In person Interviews

Interview Insights

Survey Insights48 % Uploaded content to YouTube

68 % Use cellular data for videos regularly

71 % Are familiar with augmented reality

100 % Like to hear messages from strangers

66 % Like to leave messages for strangers

Users are comfortable with using with video use on the move.

People are comfortable with the idea of leaving public messages (Apps like YikYak or geocaching have helped set the precedent).

Competitors and Precedents Geocaching has already established that there is a

community of people interested in hidden worlds created by the public.

Traces is the closest existing competitor however, it is focused on friends leaving messages for each other and content is not location restricted.

Initial Design Method: Started with identifying the key user journeys Prioritised features Created a map for the key users flows Ensured each feature had a place on the map

Design: Getting Started

Design: Journeys to architecture

Design: Sketches to prototypingDesign Phase two: Sketched out wireframes for each key use case. Used "Pop" test paper prototype. Developed into animated prototypes in Axure

for further testing. Developed design concept into sketch.

Oliver just downloaded this

app, and wants to share his story.

Remaining Questions Can there be better content curator features? How will it handle spam? How well featured does reporting need to be? Can users save videos for later?

Reach out!Like my ideas? Reach me at [email protected] Or just look up Joshua Shuvalov on Linkedin!

Victoria Lai & Audrey Jean-Baptiste.

LEAP

AUDREY JEAN-BAPTISTE VICTORIA LAI

Millennials

Expectations

HYPOTHESES

Dissatisfaction

Millennials

HYPOTHESES

HYPOTHESES

Millennials

Solution?

RESEARCH

2512

RESEARCH ANALYSIS

I go from feeling disengaged to hopeful to lost all in the same dayTriggers strong negative feelings when unmet

Need objective, personalised advice

Seek advice from friends, family, mentors, websites = fragmented market

OPPORTUNITY

Different expectations and needsI feel like I could be having more of an impact

BIG OPPORTUNITY?

PERSONAJESSICA,BUSINESS ANALYST

25

I need someone to ask me the right questions to allow me to figure out whats right for me

COACHING SOLUTION

Objective, personalised career advice

MORE RESEARCH

Mutual trust, compatibility

Ability to helpOne-on-One

Difficult to manage, promote and grow business

Pain points

Coaching requires...

MARKET RESEARCH COACH INTERVIEWS

PERSONADIVYA, 31PROFESSIONAL COACH

One of my core challengesis not knowing how to fill afunnel or pipeline, or getconsistent referrals -dont have a strategy.

DESIGN JOURNEYDESIGN JOURNEY

USER TESTING

Get matched with vetted career coaches

Try before you buy

Set your own schedule and BYO program

We take care of tracking, billing and payments

Sustainable lead generation

COACHESUSERS

Trust

Simple Outcome-

based

Compatibility

Easily schedule and track your NFGs + meetings

Customer and E2E payment management

Flexibility

WHATS NEXT?To become the most trusted and loved

career journey advisor

More testing and flearning

Future: content strategy, AI integration

THANK YOU

Angela Bee.

Hackathons Australia

#HackAUSAngela Bee Chan

Problem

Fragmented community

Hackathons AustraliaCentral hub for hackathon organisers, participants,

partners, sponsors and government.

Research

15 participants 41 results 15 interviews

Research - Survey

Research Hackathon Organisers Workshop

Research - Interviews

Customer Journey

Ben 24 years Technical Writer In a relationship, living at home Ambitious, hard working, positive attitude

I like going to hackathons because it allows me to express who I truly am in a creative but safe environment. And you get to do so with amazing like minded people all doing the same thing, which lets us learn and grow together, hopefully making the world a better place. One hack at a time.

Empathy Mapping

Prototype

Vision

To be the number 1 go-to platform where individuals, corporates and communities come together to disrupt

and transform using technology

Thank you

Questions

Benji Chen.

New medical appointment solution

Benjamin Chen

Get Well On TimeGet Well On Time

Your Experience.

Q.01How do you usually make your medical

appointment?

Q.02How long do you

have to wait to see your doctor?

Q.03What is your overall experience to see a

doctor?

Get Well On Time

User Research.

Clinic

Patient

GP - 15 mins/session Dental - 30 mins/session Physio - 45 mins/session Receptionist in Dental & Physio require

to inform patients for their appointment

95% - Phone call Avg. Waiting time - 15 - 30 mins Feeling - Annoying & time wasting Acceptable waiting time - 5 - 10 mins

Get Well On Time

The Market.Get Well On Time

HotDoc

The Problem.

Making appointment is not an issue.The accuracy of appointment is

the really problem.

Get Well On Time

Why HotDoc?

GP only Booking system only

GP, Dental and Physio included Booking management system Time & direction tracking 2-sides Notification Auto Check-in Queuing status

HotDocCURRENT NEW

User Flow.Get Well On Time

New

Patient

Old

Patient

Patient

Online

or APP

Walk-inPhone

call

Making an

booking

On

time

Delay

Arrive

early

Cancel &

Reschdule

Going to

appointment

Waiting for5-10 mins

Waiting for30+ mins

Waitingin clinic

Seeingdoctor

On

time

Delay

Arrive

early

Cancel &

Reschdule

Going to

appointment

Waiting for5-10 mins

Waiting for30+ mins

Waitingin clinic

Meet Personas.

26 y.o. female Working at dental clinic Booking appointment &

other admin work Send SMS reminder to

patients manually

40 y.o. male Senior Project Manager Punctual person Phone call Not an active technology

user but open-minded

24 y.o. female Sales Assistant Not a on-time person Phone call, website & App Heavy smartphone user Love to try new things

Get Well On Time

Sharon Paul Nikkie

Demo Time.Get Well On Time

Smartphone App Booking management system Wearable App

Booking management system / Daily View

Get Well On Time

Booking management system / Vacancy

Get Well On Time

Booking management system / Notifications

Get Well On Time

Booking management system / SMS

Get Well On Time

HotDoc+ App / My Appointments

Get Well On Time

HotDoc+ App / Notify

Get Well On Time

HotDoc+ App / Time & Direction

Get Well On Time

HotDoc+ App / Queuing Status & Auto Check-in

Get Well On Time

HotDoc+ Wearable App

Get Well On Time

HotDoc+ Wearable App / Get Direction

Get Well On Time

HotDoc+ Wearable App / Notify

Get Well On Time

HotDoc+ Wearable App / Reschedule

Get Well On Time

Whats Next.

1. Referral system for people to people and clinic to clinic.

2. The core feature can be applied to any business that requires appointment making & time tracking.

Such as: Other medical clinics, retails, or evengovernment service departments.

Get Well On Time

Our Vision.

Make sure everyone

Get well on time

Get Well On Time

Thank You.

Benjamin ChenUX/UI DESIGN BY

PROTOTYPE

https://goo.gl/DcqrJN

https://goo.gl/rXx5WX

https://goo.gl/rstr4H

[email protected]

0433 812 474

https://goo.gl/ml53fo

CONTACT

https://goo.gl/DcqrJNhttps://goo.gl/rXx5WXhttps://goo.gl/rstr4Hmailto:[email protected]?subject=https://goo.gl/ml53fo

Domenic Cuda.

DOMENIC CUDAUX Design Project - better

Academy Xi

VALUE PROPOSITIONWhat am I solving & Why?

A New Year means a New Me!

How do I stay motivated?Thinking about my own frustrations caused by concentration problems.

What Drives people? Why do people burn out?

How can I make this process better for myself and others?

THE PROJECT GRIP

Where the F%@&! is the Action Plan?

Initial motivations get our foot in the door, but dont hold our attention for long.

The Cycle:

Fear > Procrastination > Anxiety > back to Fear

Try to stop the problems arising before its too late. Take back control of our lives.

Why These Frustrations Occur

POSSIBLE COMPETITORS

chains.ccEncourages users not to

break the chain of activity.Lack of additional content

myfitnesspalHelps users track

their diets.No real direction.

My QuitbuddyHelps users take control

their life.Too specific.

MyStudyLifeAllows users to keep a

regimented study routine.Too monotomous.

and their faults.

http://chains.cc

HOW THIS WORKS

better is built around the concept of redesign thinking in order to get the most out of ourselves with whatever we

wish to achieve. With better, we provide our users with the process of goal periodization through time development,

starting of with small objective's that help the user continue to retain satisfaction and have the intricate process points ingrained in their lifestyle over a short period of time.

As the user performs annual tasks everyday, week and month, there adaptability to the lifestyle they

wish to achieve becomes natural and grows with them.

Epic Goals are a thing of the past. A better future is about Strategy.

PROGRESSION THROUGH SIMPLIFICATION

Daily Objective:

No less than 1.5 hours. Keep the user attentive withshort tasks.Make simple as possible.

Weekly Objective:

Up the pace so that the user is challenged. Keep the user

active in seeking improvement.Give them a Challenge.

Monthly Objective:

Test the users skill. Give the user an extended objective, that they

should be capable of doing.Repeat and respond to the user.

RESEARCH - ENTERING THE WORLDS OF USERS

People need positive progress. People need dependency to achieve something - Josephine Indovino, Housewife

I just want to prove to everyone that Im capable of doing wellmy work ethic is there, but I would definitely appreciate organisational help - Chloe Aliferis, Student

I feel like in order to achieve something, you constantly need to be doing something (you need to hustle) again and againHaving concrete results after planning taught me that this doesnt have to be as difficult as my thoughts often make it out to be. - Jordan Grantham, Newspaper Editor (North Sydney Notices)

PERSONA CREATION

PROCESS MAPS & FEATURES How is this going to work?

Pre-ProcessFirstDra/31/02/16

1stScreenWelcomePage

2ndScreenGoalSe-ngmethodi.e.LongTerm,ShortTerm

3rdScreenWhattheUserwantstoachieve.ListofCommonGoalsorSomethingtheytypein.

4thScreenUserschedulingopAons.Pickingwhatbestworksforthem.(standardcalendartool)

Process1month(ExampleLearningtoplaytheguitar)

DailyScreenListofsmalltaskstheuserhastocompleteeachday.e.g.Learnguitarfrets.

WeeklyScreenOnemajorobjec:veeachweektobecompletedinplaceofdailytask.e.g.Combineskillstoplayariff.

MonthlyScreenMajorprojectwithassessment.Rela:vetothetasksthathavebeenperformedbytheuserthroughouttheprocess.e.g.Playasong.

ProcessCompleteShowsuserprogressofgoalsoversetperiodof:me.

GoalFeedback(Allowsusertoprovidefeedbackandchangewhathowtheywishtoscheduletheir;meseetheirprogress)

No;fica;onSeBng(StandardAllowusertochangewhentheyreceiveno;fica;ons)

MethodProcessInstruc;ons(OutlinestheprocessasdescribebyDrFredGrosse,thatuserusestoachievegoals)

SocialMediaCompa;bility(AllowsuserstodisplayresultsthroughSocialMedia)

Pause/DelayOp;on(StandardPauseop;onforuserprocess)

MainPageCon;nueonop;on.(ALertheprocesshasbeencompletedfortheset;me,theuserhastheop;ontoreturntothemainpagetostartanewgoal,orcon;nuetheirprogresswiththecurrentgoal)

WIREFRAME BUILDING1ST DRAFTS TWEEK PROCESS + PROTOTYPINGINITIAL SKETCHES

USER TESTINGPositives Negatives

Functionality was working. Users felt it was too automated.

Users were able to access features. Some confusion with understanding how the process would work.Users would be willing to try new

periodisation Process.Needed better scheduling options (Unable

to recreate until further prototyping).

Some users liked the sleek design of the Wireframes and User Interface.

Need a way for the service to show accountability to the user (Give + Receive

Feedback).

Some confusion and frustration of what was to be expected in testing.

Needed to continue to find a way to differentiate content from other apps.

LEARN FROM EXPERIENCE Started to take a non-linear approach

to redesign & development.

Dont force people to learn certain content, allow them to select their own.

Allowed for the compatibility of most mainstream search engine services.

Allow people to create their own path, determine their own dependency whilst providing the process.

The Vision is still there!

A better WORLD TOMORROW

THANK YOU FOR YOUR TIME

Domenic Cuda

Mobile: 0418 299 089

Email: [email protected]

Linkedin: https://au.linkedin.com/in/domenic-cuda-960207b0

Portfolio: https://pathbrite.com/u126697235/profile

mailto:[email protected]://au.linkedin.com/in/domenic-cuda-960207b0https://pathbrite.com/u126697235/profile

Marylouise Brammer.

MAGAZZINO*A D I G I TA L M A G A Z I N E E X P E R I E N C E

A highly visual, customisable, digital magazine, featuring exclusive, quality content.

MAGAZZINO*

* the value proposition

FLIPBOARD NEW YORK MAGAZINE

* the market the inspiration

Ways the participates read

* the research the survey

website 92%facebook67%

online magazines58%subscribed to online magazines55%

google33%twitter30%

* the research key insights

Easy* Exclusive and unique* Customize* Value* Visual* Updates and recommendations* Mix*

* the design sketching

* the design first wireframes

* the design user testing

* the design revised wireframes

* the design more user testing

* the design revised wireframes

* the wrap up key insights

Function*Visual design*User testing*Application*Customisation - its the next big thing in digital*

MAGAZZINO*

MAGAZZINO*F O R P E O P L E W H O WA N T T O B E I N T H E K N O W

https://marvelapp.com/f1e0d3

https://marvelapp.com/f1e0d3

Karen Mak.

MUNCHIES

To teach a person how to fish

PROBLEM STATEMENT

There needs to be a way to help households plan, organise and create a greater variety of family meals from their culture, for active households that dont have a lot of spare time and neglecting mealtimes.

The hypothesis to solve the problem involves:1. In the meal decision making and shopping

stages of meal planning, these elements would delight the customer:

Efficiency, low effort & surprise2. In the cooking step:

Fun & educational

HYPOTHESIS

In order to test the hypothesis, the following was conducted: Competitors Analysis Quantitative Research Qualitative Research

RESEARCH

WHAT WAS UNCOVERED IN RESEARCH?

With the exception of 2 pieces of quantitative data, the rest of quant and qual data support the hypothesis.Outputs of research and analysis: Personas Customer Journeys

I was visiting some relatives out west and they had bought pomelo which I got really excited about since I do not see them where I live.

~My mum taught how to cook. My favourite meal to make is brunch and I love to do that with my daughter on the weekend.

~Quotes from qualitative customer research that formed persona 1.

PERSONA 1 - LISA

Professional, mum of 2 kids.

PERSONA 2 - DAVE

Professional, living with friends.

Needs & Goals common to both personas: Wants to feel inspired and get guidance to cook interesting meals.

Lisas specific needs & goals: Wants to get more organised with

meal planning. Wants family involved in cooking

traditional meals from her culture.

Daves attributes: Tech and digitally savvy: High Social media: High Spend: Medium Time: Has a lot to spare

Lisas attributes: Tech and digitally savvy: Medium Social media: Medium Spend: High Time: Poor

Daves specific needs & goals: Wants to master hero dishes to share

at gatherings.

CUSTOMER JOURNEY - FRAMEWORK

Future What if?

Dreaming

Checking & Responding

Planning

Organising (Optimising)

Long Term

Short Term

Sales of suitable products.Services.Future What if?

Services, transactions.Calendar

Notifications,UpdatesLocation - map

COGNITIVE & BEHAVIOURAL LENS

Cant decide (Urgent Need) Use Chat UI

Discover Scroll though images of meals

Add to orderOrder summary

Discover Read the recipes

It became clear that the situational context of use and the cognitive lens with which the customer is viewing each activity should influence the design to allow the customer to interact in the way they want.

Validated the concept to have both Discover (Standard UI) and Cant decide (Chat UI), depending on the customer need at the time.

DESIGN JOURNEY - LEARNINGS

1. A native mobile app shall allow the customer to experience the service. I borrowed design patterns from existing competitors apps. e.g,

Large images of the dishes to entice the customer. Ways to plan the weeks menu

2. Introduce Chat UI to complement standard UI (above). Get meal suggestions by chatting to an operator in a

text message interface.

DESIGN JOURNEY FIRST PASS

Incorporation of feedback from Usability testing: Food preferences is important. On-boarding should set the scene, especially to

explain how Chat UI works. Review and editing of payment and delivery

details at the same time.

DESIGN JOURNEY SECOND PASS

A niche market has not yet been fulfilled in meal kit delivery services to cater to authentic cuisines specific to certain cultures.

Introduce a method of meal suggestion for extremely time poor people. (Chat UI)

OPPORTUNITIES

CUSTOMER VALUE PROPOSITION

Give people in their food journey; Empowerment Confidence

Regardless of skill level and effort required.

To teach a person how to fish

THANK YOU

APPENDIX

RESEARCH

Participants included people from these customer segments: Professionals with young

families Professionals living on

their own or with housemates

Qualitative one-on-one interviews were conducted to draw key insights

Quantitative 19 online surveys were completed and data analysed.

Although I love to eat interesting meals, I would rather spend more quality time relaxing with friends and family, rather than thinking about what dinner to make, or spending a lot of time and effort trying to find all the ingredients.

COMPETITIVE ANALYSIS

Meal delivery kitsHello Fresh app (Australia)Munchery app (U.S.)

Supermarket deliveryColes app

Home-cooked meal deliveryIndonesianKorean

Conversational UI Weebo app

Meal kits apps seem to have arrived at just the right moment, burrowing deep into the everyday life of a digitally fluent nation whose tastes have been honed on restaurant meals, farmers markets and food television. The kits appeal to people eager to learn more about cooking with less familiar ingredients but less enamoured with their procurement.

COMPETITIVE ANALYSIS MEAL KITS

There is a feeling of accomplishment - the meal kits are teaching people how to cook so they can participate in the conversation and feel empowered.

Meals are generally Instagram-ready to be shared on social media.

Surprise element of finding whats inside the box alleviates the boredom associated with having to decide what to make for dinner every day.

COMPETITIVE ANALYSIS GROCERY ORDERS

Supermarket apps only solved part of the problem. Ie, repeat orders of staple or discounted items. It doesnt help with deciding of what to make.Sometimes these apps were used to share shopping list with partner and not to do the online order due to inconvenient delivery times.

COMPETITIVE ANALYSIS HOME-COOKED MEAL DELIVERY

In certain cultural pockets there exists an off-line market for home-cooked meals (by an older generation) which are ordered and delivered through word of mouth to time poor or younger customer segments who want to have food from their culture but no skills or inclination to make them.Only available in certain areas and need to have the contacts.

QUAL RESEARCH - CULTURE

For those who had moved away from cultural pockets, they experienced excitement to come across dishes or ingredients they werent familiar with from their culture. It is inconvenient to source certain ingredients necessary for some recipes.If parents had taught the participant how to cook, those memories were special and there was a wanting to do the same with their own children.

QUAL RESEARCH CHAT UI

I investigated the popularity of Chat UI apps such as Weebo amongst the Asian community and why they are compelling compared to other messaging apps such as Whatsapp. Conversational UI more that just a chat. Moments are used to share knowledge and tips

such as recipe suggestions. I.e., Akin to a Facebook post to the wall. In the users mind, these posts are in effect bookmarked for future reference.

QUANTITATIVE RESEARCH

19 participants 90% take part in the meal

creation process in their households

74% take less than an hour to plan meals per week

77% did not mind going grocery shopping

74% have not used a food delivery service.

50% would consider ordering a meal kit.

100% would like to try making meals from other cultures.

CUSTOMER JOURNEY

In the end-to-end flow (for Persona 1), Lisa who is time poor and can afford it can order the meal delivery kits to have the full experience.

In the simple flow (for Personal 2), Dave who has more time and less budget can still make use of most of the app to find and share recipes with friends, without making a purchase.

Awareness Consideration Purchase Retention Advocacy

Cust - ThinkingThis looks interesting.

This may help me in meal planning

I need to plan and order ahead of time.

Other people have been making good looking meals

Check out my handiwork courtesy of app

Cust - Feeling Relaxed Intrigued, hopeful Excited Relaxed Happy

Cust - Doing

Sees that a friend has liked a the Munchies ad on Facebook.

Installs the app Looks at the

reviews of the recipes and meals.

Registers an account

Make an order Receives order

notification

Looks at the meal Moments shared by friends & Reviews

Uses recipes

Shares meal photos and reviews of meals/recipes.

Cust - Touch Desktop Smartphone Smartphone Smartphone,DesktopSmartphone

CommunicationsConfirm emails, In-app Notifications

In-app Notifications

Marketing Social media ads

Capabilities Leveraged

Social media platforms

Native mobile app,Chat UI Platforms

Native mobile app,E-Commerce

Native mobile app, Community, Reviews

Native mobile appSocial media

Future What if?

Dreaming

Checking & Responding

Planning

Organising (Optimising)

Long Term

Short Term

Sales of suitable products.Services.Future What if?

Services, transactions.Calendar

Notifications,UpdatesLocation - map

COGNITIVE & BEHAVIOURAL LENS

Looking at images of enticing meals that fit my preferences.

Look at recipes to see if family will like them.

Add dishes to the Order List to start organising the weeks menu.

For quick and convenient meal suggestions or orders, same day delivery is possible by using Chat UI.

Push notifications are sent close to delivery time.

DESIGN JOURNEY

Research analysis and insights Qual and Quant research showed that there is a lot of interest in cooking

with unusual ingredients via meal kits, and the indicators to existing barriers to the adoption of delivery services can be lowered through some strategies. To start the engagement with new customers, allow the experience of meal/recipe suggestions without having to make a purchase, as well as sharing and viewing of images/recipes.

How did you first start to solve this problem with design? Using patterns from existing meal delivery kit apps that had a similar focus

on ordering ahead and planning a weeks meals.

DESIGN JOURNEY

How did the design evolve and why? Incorporation of aspects that have not been explored in current competitors

products include: Share recipes and meal creation with friends. This undiluted medium allows the

focus to remain on food and recipes. This may also provide a stickiness factor for all personas that may lead to purchases by the primary persona.

Chat UI to supplement standard UI depending on which the Cognitive & Behavioural Lens the activity lands in.

If introduced/onboarded properly, customers can understand when to use and leverage the capabilities of Chat UI, whilst still be able to access a standard UI.

DESIGN JOURNEYWhat happened when you tested your designs on others? Most people are not familiar yet with Chat UI, however once they understood the concept

found it an efficient and fun way to perform certain tasks. Whilst Chat UI services well the decision making part (and surprise element of suggestions)

of the process, people still preferred to link back to the Standard UI when needing to view lengthy preparation steps and long ingredient lists.

People wanted to make or set preferences to result in on the mark suggestions for meals. This was as expected different for everyone.

Order of importance. Logical flow of steps, decision tree required.

Editing of payment and delivery details on the fly was preferred. Concept of onboarding became a necessity to set the scene for how to use the app

depending on your needs.

Ruairi Cronin.

HELLO.

MY NAME IS RUAIRI CRONIN.

IM HERE TODAY TO TALK ABOUT A LITTLE APP CALLED SMALL CHANGE, THAT MAY DISRUPT THE WAY THAT WE THINK ABOUT DONATING TO CHARITIES AND DOING SOCIAL GOOD.

EVERYDAY WE TRACK THOUSANDS OF THINGS ABOUT OURSELVES AND THE WORLD AROUND US.

WE TRACK AND MONITOR THINGS LIKE DISTANCE, EFFORT, DIET, LOCATION, STRESS LEVELS ETC.

BUT WHAT ABOUT OUR IMPACT ON SOCIAL ISSUES. WHY DO WE NOT CONSIDER TRACKING THE GOOD WE HAVE DONE IN THE WORLD. WHERES THE APP THAT SHOWS OUR SOCIAL IMPACT AS WE MOVE THROUGH OUR LIVES.

ID LIKE TO CREATE A SOLUTION TO HELP PEOPLE DONATE SMALL AMOUNTS TO CHARITY, IN AN EASY EVERYDAY WAY, WHERE THEY HAVE TOTAL CONTROL AND FEEL LIKE THEY ARE PART OF CREATING CHANGE IN THE WORLD.

I BELIEVE GENUINELY THAT PEOPLE WOULD LIKE TO DONATE TO MORE CHARITY BUT THERE ARE UNNECESSARY OBSTACLES IN THEIR WAY. SOME DONATION METHODS MEAN THE ACTUAL CAUSE MAY ONLY GET 50% OF THE PROCEEDS I THINK THIS CAN BE IMPROVED BY USING A BETTER METHOD. IF WE COULD USE SMALL DONATION AMOUNTS, BUT INVOLVE MORE PEOPLE, WITH LESS ADMIN COSTS, BETTER EDUCATION ON THE OVERALL PROBLEM, MORE FLEXIBILITY IN HOW AND WHEN YOU COULD DONATE.

DONATION BOXES HAVE BEEN AROUND FOR DECADES. WE SEE THEM IN SMALL SHOPS IN EVERY COUNTRY ALL OVER THE WORLD.

THE POSSIBLE SOLUTION

WHAT IF EVERY PERSON HAD A DIGITAL DONATION BOX IN THEIR POCKET?

That they could share. That they could start and stop. That they could pause or adjust the amount. That they could be alerted to emergencies and donate immediately. That they could see their personal impact on the bigger issues.

THE HYPOTHESIS

SMALL CHANGET M Together we can make a big difference.

INTRODUCING

SMALL CHANGE IS AN APP THAT ALLOWS USERS TO CREATE A VIRTUAL DONATION BOX OR JOIN A PRE EXISTING DONATION BOX THAT HAS AN

EDUCATION AND SOCIAL GOOD DONATION PROGRAM.

COMPETITOR ANALYSIS

ACCORNS APP SHOUT. APP

USER RESEARCH

8 INTERVIEWS

QUESTIONS

QUALATIVE QUANTATIVE

QUESTIONS

100 SURVEY RESPONDANTS

What is your Gender? How important is donating to charity to you? How often do you donate to charity? How difficult or easy do you think it is to donate regularly to charity? If there was an easy way to donate small amounts (from 20c - $1) regularly would you be interested? Have you ever participated in an activity to raise funds for charity? Do you donate regularly as part of a monthly direct debit? When you dont have cash how do you pay for small items in a store? Do you feel like you know where your donations are going? Do you feel like you are also educated about the cause you donate to?

How important do you think giving to charity is? How often do you donate and how? What other ways do you donate? Can you tell me a bit about your last donation experience? Is Tax deduction a factor in donating? Have you ever donated as part of direct debit? Can you tell me about that experience? How do you pay for small items in a store if you didnt have money? If there was a regular easy way to donate small amounts to charity would you be interested? and Why? Are you more interested in donating now than you have been in the past? How do you hear / find out about charities? Is flexibility an issue in donating?

USER RESEARCH - SURVEY

INSIGHTS PROOF AGE GENDER EDUCATION

USER RESEARCH EMPATHY MAP

HEARINGTHINKING & FEELING

SAYING & DOINGSEEING

- FAMILY AND FRIENDS - ASKED ON THE STREET (CHUGGERS) - COLD CALLS - RADIO ADS- PEOPLE AT WORK PARTICIPATING IN EVENTS- DOCUMENTARIES ON TV - NEWS ON TV

- FEEL CONFUSED / HARD TO DECIDE WHAT CHARITY- FEEL LOCKED IN / LIKE A CONTRACT- FEEL DETACHED / NOT PART OF THE SOLUTION- OVERWHELMED WITH DECISIONS- LACK OF EDUCATION- DONT KNOW WHERE MY DONATION IS GOING- DONT LIKE BEING ASKED FOR MORE MONEY- DONT WANT TO FEEL GUILTY

- I WANT TO BE IN CONTROL - I WANT TO KNOW WHERE MY MONEY IS GOING - I WANT TO FEEL LIKE IM MAKING A DIFFERENCE - I ONLY SUPPORT CAUSES IM INTERESTED IN - ITS HASSLE TO FILL IN THE PAPER WORK - I PREFER TO SPREAD MY DONATIONS - I PREFER TO GIVE AD-HOC - I DONT FEEL LIKE IM MAKING MUCH OF A DIFFERENCE

- MULTIPLE CHARITIES AND CAUSES - PEOPLE ON THE STREET (BIG ISSUE, CHUGGERS ETC)- DONATION BUCKETS IN SHOPS- ADVERTISING TV, ONLINE, PRINT- EDMS (EMAILS)- PEOPLE ON THE STREET (HOMELESS, BEGGARS ETC)- NATURAL DISASTERS- DIRECT MAIL COMING IN- SOCIAL MEDIA- FRIENDS / FAMILY PARTICIPATING, VOLUNTEERING, SPONSORED

FINANCIAL TRUST FLEXIBILITY EDUCATION OUTCOME

PERSONA (A) PERSONA (B)

THE END RESULT OF THE AFFINITY MAP AND USER

RESEARCH SYNTHESIS WAS THE DISCOVERY OF 2 VERY

DISTINCT PERSONAS

I Have Limited Income

I Only Support Causes Im

Interested in.

I Only Support Well Known

Charities

It Feels Like a bill every month

Id like to be able to turn it on and off

I Want to be in control of

my own finances

I Make it my business to f ind out about

the cause

I Want to know where my

donation goes

I Want to see the results afterwards

I feel like im not making much of a

difference.

I Feel Like Im not makeing much of a

difference.

I Dont feel like im educated about the

cause

Not transparent where the donation is going

or exactly what for.

I Research Before i commit

I Feel pressured for more money

I worry about giving out my financial details

Id prefer to donate Ad Hoc

Id prefer to spread my donations rather

than just one a month.

Id prefer to donate direct to the person in

need rather than a company

Some Charities are a scam.

USER RESEARCH AFFINITY MAP

MEGAN I donate monthly to charity because its the grown up thing to do

FREETIMEFREETIME

TECHNOLOGYTECHNOLOGY

SOCIAL MEDIASOCIAL MEDIA

COMMITED DONATORREACTIVE DONATOR PERSONA (A) PERSONA (B)

LOOKING FOR: FINANCIAL FLEXIBILITY EDUCATION COMMUNITY

LOOKING FOR: FLEXIBILITY EDUCATION OUTCOME

FEATURES NEEDED. SHARE ON SOCIAL MEDIA INVITE FRIENDS CREATE A BOX

INCOME

CREATE A BOX INCOME

AGE: 34 OCCUPATION: PERSONAL ASSISTANT INCOME: $85,000+ LOCATION: SYDNEY STATUS: MARRIED WITH 2 SMALL CHILDREN

HER STORY Megan is very influencial at her work and often arranges charity events and fundraisers. She has a small family of her own and is particularly attached to charities related to children, women and families. She feels like giving back monthly as part direct debit is the grown up thing to do. She likes to research all she can about charities before donating and generally picks Well Known charities. She also gives one off donations and her major frustration is she doesnt fully understand how the donation shes given is being used.

EVELYN Its a bit overwhelming to see the amount of charities, its hard to know where to begin AGE: 25 OCCUPATION: INTERIOR DESIGNER INCOME: $65,000+ LOCATION: SYDNEY STATUS: SINGLE

HER STORY Evelyn started being involved in donating and fundraising through MS Readathon when she was in primary school. When she graduated and go t her first real job ahe tr ied to donate monthly through direct debits but she didnt feel like she was part of the solution and i t felt more like a bill. Her circumstances changed when she switched f rom full t ime to freelance. Now she sponsors friends, ad hoc and when an emergency happens. Shes very attached emotionally to the Cancer Council because her Aunt is a survivor. She loves being social and part of the community. Shes overwhelmed by the amount of charities and finds i t hard to know where to put her l imited donations.

FEATURES NEEDED. SHARE ON SOCIAL MEDIA TAKE A CHALLENGE

USER PERSONAS

BASIC USER FLOWS / MVP / PERSONA FEATURES

CORE FEATURES

OR

SMALL CHANGE CHALLENGE

USER CREATED BOX

HAS ONBOARDING TO EDUCATE ABOUT THE OVERALL SOLUTION TO

THE CHALLENGE

ITS PUBLIC SO YOU GET TO SEE YOUR CONTRIBUTION COMPARISON

CREATE YOUR PERSONAL BOX

ADD FACEBOOK FRIENDS TO CONTRIBUTE TO YOUR BOX AND

CHARITY YOU CHOOSE FOR AS LONG AS YOU WANT

HOW SMALL CHANGE WORKS

USER DOWNLOADS THE APP

4. USER DECIDES IF THE TAKE THE SMALL CHANGE

CHALLENGE OR CREATE A NEW BOX.

1. USER LOGS IN USING FACEBOOK

USER GOES INSTORE TO PURCHASE A SANDWICH AND DRINK.

USER SCANS PHONE TO PURCHASE THE COST IS $7.40 SMALL CHANGE ROUNDS THIS UP TO $8.00 THROUGH APPLE PAY. GIVING 60C DIRECT TO THE CHARITY CHOSEN.

USER SELECTED THE SMALL CHANGE STOP POVERTY PUBLIC CHALLENGE. THE 60C IS ADDED TO THE AMOUNT EVERY ONE ELSE ADDS.

2. USER SETS THE AMOUNT THEY WANT TO ROUND UP. TO THE NEAREST DOLLAR VALUE OR ADD INCREMENTS OF CENTS TO EVERY PURCHASE UNDER $10.00

3. USER LOGS IN TO APPLE PAY AND SETS UP PAYMENT OPTIONS.

5. USER PICKS THE CHARITIES INVOLVED IN THE CHALLENGE TO

DONATE TO.

LEARNINGS, PAPER PROTOTYPES & GETTING STUCK IN UI MODE AND ROADBLOCKS

Hey Ruairi!

WELL DONE RUAIRI AND THANKS FOR YOUR

GENEROSITY!

YOU H AV E D O N AT E D

$19.90 w i t h 79 purchases o f less than $10.00

SMALL CHANGE HOMELESS CHALLENGE

Your Stats

+25c

761 Contr ibutors f r o m all a r o u n d t h e Aust ra l ia ( i nc lud ing you ! ) have raised

6 Days o f 3 0 le f t in th is cha l lenge

AVG. PER USER WAS $14.76

$11,233.90

ST VINCENT DE PAUL SOCIETY

Your Goal was to raise

$25 t o prov ide f ood fo r a fami ly fo r a week

YOU HAVE DONATED

$19.90 w i t h 79 purchases o f

less than $10.00

SMALL CHANGE HOMELESS CHALLENGE

+25c

ST VINCENT DE PAUL SOCIETY

Your Goal was to raise $25 t o prov ide food fo r a fami ly

fo r a week

761 Contr ibutors f rom all around the Australia (including you!) have raised

AVG. PER USER WAS $14.76

$11,233.90

Home Your

Stats

Box Sett ings Payment Details A b o u t

Small Change Security

Not i f icat ions

Log Out

DESPITE POPULAR BELIEF, CHILDREN ARE ONE OF THE LARGEST

GROUPS OF AUSTRALIANS

EXPERIENCEING HOMELESSNESS. What Causes

Homelessness?

Children under the age of 18 make up 30% of homeless

people in Australia

1 IN 18 PEOPLE IN AUSTRALIA LIVE B E L O W THE POVERTY LINE W I T H O U T

ENOUGH BASIC NECCESSITYS LIKE M O N E Y FOR F O O D A N D

NEXT NEXT

THE PEOPLE OF SYRIA NEED YOUR HELP.

As the war continues to rage into its sixth year, the people of Syria are still desperate for a safe

home. They long to raise their families in a secure and nurturing environment, free of the

daily horrors of life under attack.

Amnesty International is a global movement of over 7 million people committed to defending those who are denied justice or freedom.

FIND OUR MORE SHARE ON FACEBOOK

GIVE A ONE OFF DONATION

HUMANITARIAN ALERT

EXPANSION

COULD SMALL CHANGE BE AN ONLINE CART WIDGET COULD YOU EMBED IT WITHIN SPECIAL PUCHASES OR EXCLUSIVE REWARDS. COULD IT BE SENSORS AT POP RATHER THAN AN APP.

THANKS VERY MUCH FOR YOUR TIME. QUESTIONS?

Josh Denford.

https://invis.io/N76RKV5Y6

Nate Kam.

Hi Im Nathan

THE PROBLEM

NOT IN CBD 30 BOYS NO SLEASE

THE WEBSITES

TOGATHERGATHERCREATE PARTY

SURVEYS & INTERVIEWS

TOGATHER

16 survey results 7 interviews

TOGATHER

TOGATHER

PERSUASIVE DESIGN & PAIN POINTS

communication

TOGATHER

USER FLOWS + JOURNEY

TOGATHER

TOGATHER

FIRST TIME USER

FIRST TIME ORGANISER

ONCE LOGGED IN

sign up profile details& preferences job listingsview job& apply

messageorganiser

sign up +securityverification

tutorial job criteria find staff staff profile

ONCE POSTED

dashboarddashboard job listingmessage systemview, edit orcreate newlisting

message system paymentdetails

ONCE JOB HAS BEGUN

dashboarddashboard payment system(release money)

reviewsystem

dashboard job listings/jobs applied job statusmessagesystem

ONCE JOB HAS BEGUN

dashboard transport &navigationpayment systemconfirmed

reviewsystem

TOGATHER

AFFINITY MAPPING + SITE MAP

TOGATHER

TOGATHER

site map

SKETCHES

TOGATHER

PROTOTYPE

TOGATHER

https://invis.io/HE6WZ24UX

https://invis.io/HE6WZ24UX

TOGATHER

QUESTIONS

TOGATHER

Jez Frouin.

THE INITIAL PROBLEM

APR2016 - XI ACADEMY - N_SO

23 min and 15 secondsTo get back on task after an interruption.

(Kermit Pattison, Fast Company)

THE INITIAL PROBLEM


Is my workflow disconnected?

THE INITIAL PROBLEM


An outdated desktop experience

The desktop metaphor hasnt changed in the last 40 years but we have.

THE INITIAL PROBLEM


Cloud base storage and digital assets.

MARKET RESEARCH


Online tasks management and tracking.

Windows organisation and layout.


USER RESEARCH


User research20 online surveys and 5 interviews.

The desktop is just a stop over.We keep documents on the desktop for quick access.


KEY INSIGHT

Files are becoming less important.Large amount of different content we interact with are outside of the desktop.


KEY INSIGHT

We chose our phone over all our other devices.

The traditional desktop computer is struggling to adapt the simple interfaces of mobile devices.

KEY INSIGHT


Time is what I want the most but use the worst.

We do not know how to deal with so much possibilities.


KEY INSIGHT

Is the digital revolution making things worst? Is technology toxic?


KEY INSIGHT

Digital detox

PERSONAS


PERSONAS


The modern office worker.Jay spends his time balancing between digital spaces.

USER JOURNEYS


We switch roles but the desktop doesnt.What if it could?


KEY INSIGHT

HOME MEETING IN 3 HOURS 11.11 AM


N - S O

The digital bento box.

A space for all your roles.Organise and plan your digital content.


DESIGN PHASE

9 am Hello Monday!A workspace made for productivity.


DESIGN PHASE

3 pm Day dreaming.Share some love.


DESIGN PHASE

10 pm House party!One click. Ready to go.


DESIGN PHASE

All the windows you need.Not the ones you dont.


DESIGN PHASE

Sketchxi_academi_homework

Starts 9:30 AM For 2 H

Search

Sketch Safari MailMail Photos Reeder

iMovie Pixelmator iBooks Messages Atom

Calendar Transmit Numbers Notes Wunderlist

PROJECT SPACE 01

A new way to find content.Tag based organisation. Suggestions based on past behaviours.


DESIGN PHASE

III Search for Sketch #Design #Clients Yesterday Home #Notes iPhone #Blog Pages #ToDo #FamilyAll Tags

RECENT UPDATES

WEATHER IN BERLIN

23 LIGHT RAIN IN 40 MINUTES

INVITATION FROM ERIC THOMPSON

THURSDAY, 8:00 PM IN BERLINDinner Party

Accept InvitationShow Calendar

PACKAGE SHIPPED

ARRIVING TOMORROWApple Watch 42mm

SCHEDULE

12:30 PMLunch with Kelly and Rick Message

6:00 PMTennis Lessons Route

9:30 PMCall with design team Call

TASKS

Discuss report with John

Prepare presentation for FHP

Check out iPad Pro

Ask Sarah for Seattle travel tips

Add Task

ANALYTICS

27 8%APPS SOLD TODAY

391 12%WEBSITE VISITORS TODAY

People are talking on theverge.com.

TRANSIT

FAVORITES

Jan MergdenHi Lennart, here are the files for tomorrows meeting. Oliver and Jessica will be there as well. Just dont forget to tell everyone about

Meeting Notes

Linda Dunn

davidWe should definitely talk about our logo design.

davidKevin, what is the status of the t-shirt order?

kevinOut for delivery. Should be here today!

Design Team Fargo New York Times

SUGGESTIONS

Career of Evil by Robert Galbraith iBook 20 hours ago

Rick Kaver: Definitely. Be prepared to watch my elaborate iMessage September 12

Inclusive Design Pitch Pages Document September 5

Garten Moorriem Maps Location June 29

lennartziburski.com Coda Website September 12

The Desktop is Outdated Pages Document September 11

Bruce Schneier: Encryption should be enabled for everything Tweet 3 hours ago

Head-Up Display Sketch Mockup September 11

Mail App Mockup Sketch Mockup 14 hours ago

Kirby Panel GitHub Repo August 5

Personal Blog Article View Sketch Mockup September 10

Lunch with Eric: Thursday, 12:30 PM Calendar Event 10 minutes ago

Invision

Icons

Wireframes

iPhone photos

Wireframes

Charbel Z.

JoshDo we have to submit anything this week?

Benji10 / 10That means Im finished :)

Schoology

Mindful cyborg

The Desktop is OutdatedLast edited three days ago

#Xi #Project 1 #Reading

Print Share


DESIGN PHASE

DESIGN PHASE


The desktop doesnt just live on a desk anymore.Run spaces based on your calendar events and location.

DESIGN PHASE


Track and plan.Monitor the time spent in different spaces.

Move your next session forward ?

PROJECT 2 - SPACE FOR 40 MINUTES

We don't know how to track what we care about so we care about what we track.

DESIGN PHASE


DESIGN PHASE


Reflect and adjust.On the time spent in different roles.

Whats next?Users themes ( pre-made spaces ie. the producer bento or dads bento!).

DESIGN PHASE


Draw a line in the sand and start a war.Technology is part of reality. Deal with it.

DESIGN PHASE


DESIGN PHASE


Thanks

Jessica Tong.

Jessica Tong

Higher Platform

- Preference to learning with a combination of online and offline

- Forget a lot of the course content after it has finished- Combination of

The problem

After graduating from a course, students forget what they have learnt, if

they are not practicing it immediately.

When the time comes and the knowledge is required, it is difficult to revise what was learnt.

Purpose

Higher Platform allows people who have studied a course, to continue their education in the relevant subject, after their course has finished.

Research

Main competitors

Key insights

Practice to retain learnings

Key insights

People are competitive

Key insights

Everyone is time poor

Key insights

An end goal and purpose is necessary for motivation

Key insights

Preference to a combination of offline and online learning

Research analysis and personas

Personas

User stories

Objectives

Minimum viable product

Information architecture

Sitemap

User journeys

Wireframes

Prototypes for user testing

User testingHomepage confusing: What is this website for?

Template selection page: users were the most confused from this page

Edit mode of course curriculum: easy to understand, but why is this an option?

Usability of changing due date of a task was confusing





Option of adding functions removed

Option of selecting course co-ordinators course curriculum OR creating your own has been removed.

User will be directed straight to the co-ordinators template.





Option of adding functions removed

Option of selecting course co-ordinators course curriculum OR creating your own has been removed.

User will be directed straight to the co-ordinators template.

About page separated from the sign up page.

Walk through included Calendar changed

User journeys

Homepage confusing: What is this website for?

Shouldnt I be shown what I just selected?

Walk through made it easy to understand the next steps

User testing

Homepage confusing: What is this website for?

Shouldnt I be shown what I just selected?

Walk through made it easy to understand the next steps

User testing

Registration on course co-ordinator homepage split up.

Registration on course co-ordinator homepage split up.

Ok!

Second prototype

Next steps

Next steps

More research and user testing.

MVP rolled out in one industry, in one school

Thank youJessica Tong

[email protected]

@jessmtong

Kory Leung.

Change. On your terms.

THE

Value Proposition

Problem statementDonating to charity is not a personalised experience and the transparency is minimal. Platforms take large fees from users with little to no explanation where their money is going or what it is contributing to. As a result; users do not feel as though they are making a difference.

How can I solve this?By following a user-centred design methodology and applying UX principles and techniques, I believe it can be solved.

- Research- Empathy mapping- Personas- Customer journeys- User flows

- Sketching- Wireframing- Usability testing- Prototyping

Agenda

What are the goals of this research?- Gain an insight into donors mentality- Uncover customer concerns/pain points with

donating- Focus on the key points of interest that can be

explored to improve the experience- Understand the motivations and attitudes towards

donating- Provide insights and opportunities based on

research

ResearchResearch methodologies used: User interviews, surveys, competitor analysis.

User Survey Competitor

Key research insights

Key research insights- Am I actually making a difference?- I assume all of the donation via a 3rd party

organisation makes it to the actual charity.- When people donate its because they have a

connection to that particular cause.- I need an incentive and it has to be on my terms. I

dont want to HAVE to do it todayOr right now in THIS moment. It has to feel like no pressure.

Key research insights- I prefer to know what my money has contributed to.- I hate chuggers. Ill take $5 out of their pocket for interrupting

me.- Theyre making me feel like a jerk when I dont have the time

or interest in the moment theyre hassling me.

The Opportunity

The Opportunity

To create a transparent platform where you can donate on your own terms that feels genuine and creates a personalised experience through a 1 to 1 relationship.

Empathy mapping

Personas

Customer journeys

User flows

Wireframes and prototyping

Search

Org Detail

Org search

Dashboard

Create

Testing & Results

Usability testing

Example test resultsSearch screen issueBefore testing

- Not clear or concise- User confused- Not enough results on

screen- Too much text

Example test resultsSearch screen issueAfter testing

- Featured search result- Ability to filter easily- Improved scanability- Infinite scroll loading

Events (4)Causes (106)Organisation (2)All (112)

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World Vision, AustraliaYouve searched for World Vision, Africa. 112 results are below that

you might be interested in.

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Cause

Johnathan Gruwellfor World VisionAdvocates Sydney

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Cause


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40 Hour Famine

Event

103,490 followers

World VisionSydney

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Organisation

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World Vision is one of the worlds largest international

humanitarian aid and development organisations

dedicated to working with children, families and

communities to overcome poverty and injustice

4690 followers

World VisionAustralia

Organisation

Visual Design exploration

Cause


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40 Hour Famine

Event

103,490 followers

World VisionSydney

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Organisation

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4690 followers


Organisation


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World Vision, AustraliaYouve searched for World Vision, Africa. 112 results are below that you might be interested in.

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40 Hour Famine

Event

103,490 followers

World VisionSydney

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Organisation

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4690 followers


Organisation


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World Vision, AustraliaYouve searched for World Vision, Africa. 112 results are below that you might be interested in.

Search

Thank you

Dom Watson.

C H O I C E

Dom Watson

T H E P R O B L E M

How much time do you burn searching for good music and TV?

T H E P R O B L E M

=

T H E P R O B L E M

T H E O P P O R T U N I T Y

Wouldnt it be so much easier if it was all stored in one place?


+ =

R E S E A R C H

R E S E A R C H

spend time searching for new music

2 3more than

outof

R E S E A R C H

pay for music and TV apps

around

2 3outof

R E S E A R C H

recommend / share music with friends

2 3more than

outof

R E S E A R C H

recommend / share TV with friends

around

9 1outof 0

R E S E A R C H

=

P E R S O N A S

U S E R J O U R N E Y S

F E A T U R E S

S K E T C H E S

P R O T O T Y P I N G & U S E R T E S T I N G

W H A T S N E X T

The search is overC H O I C E

T H A N K S

Jay Gray.

WELCOME

WELCOME

WELCOME

BACKGROUND

BACKGROUNDABOUT ME

JAY GRAYHUSBAND, FATHER, DESIGNER, ART DIRECTOR

I have worked as a creative problem solver and enjoyed solving real world problems.

As a father I have experienced this problem first hand. My wife is an Occupational Therapist and works with Children with Autism.

PROCESS

PROCESSSTRATEGY

DISCOVERY

DESIGN

LAUNCH

PROCESS

STRATEGYSTRATEGY

STRATEGY

PHASE:

STRATEGY

STRATEGYPROBLEM

Childrens use of Technology and Screen-time is increasing and becoming harder than ever for parents to track. Overuse has been proven to lead to development delays

STRATEGYCOMPLEXITY

STRATEGYCognitive

Social

self-care

CulturalAffective

Physical

Leisure

Institutional

Productivity

COMPLEXITY

Physical

DISCOVERYPHASE:

ANALYSIS

RESEARCH

1 CHILDREN USING TECHNOLOGY 60+ MINS DAILY

2 PARENTS UNSURE OF CHILDS DAILY EXERCISE TIME

3 PARENTS SEEKING EDUCATIONAL APP / SOLUTION

95% 70% 85%

RESEARCH & RESULTS

ANALYSIS

RESEARCH

1V1 INTERVIEW PARENT

QUOTES

We dont have a typical weekday, My daughter goes to her grandparents every second Monday, Tuesday-Wednesday she is with her father and Thursday & Friday she is at daycare. So yeah we have a bit of an unstructured life with no one person monitoring her active or tech time every day.

ANALYSIS

RESEARCH

1V1 INTERVIEW TEACHER

QUOTES

In a 2 hour active PDHPE lesson i would say a child would be active for 20-30 minutes max. we encourage them to keep active but we also need to ensure we are enabling the other 20-30 kids are getting a turn.

ANALYSIS

RESEARCH

PATTERNS & FOCUS

1 MEASURE DATA 3 USE DATA

2 MONITOR DATA

ANALYSIS

RESEARCH

VALIDATION

"Children and youth use 4-5 times the recommended amount of technology"

"Elementary aged children now use an average 7.5 hours per day entertainment technology"

"The average kid sponges in 2.5 hours of music each day, almost five hours of TV and movies, three hours of Internet and video games, and just 38 minutes of old-fashioned reading"

"Princeton outline the risks of overuse of technology"

"Cognitive, language, and motor delays in young children were significantly associated with how much time they spent viewing television."

"Pedigree pet food company acquires dog fitness tracking startup Whistle"

"When the television is on, even in the background, parents talk and play with their infants less often. When they do, they are less attentive and engaged."

ANALYSIS

RESEARCH

http://movingtolearn.ca/2014/ten-reasons-why-hand-held-devices-should-be-banned-for-children-under-the-age-of-12http://www.sd23.bc.ca/ProgramsServices/earlylearning/parentinformation/Documents/Impact%20of%20Technology%20on%20Young%20Children's%20Development.pdfhttp://abcnews.go.com/WN/kids-electronics-study-shows-kids-spend-hours-day/story?id=9616699https://www.princeton.edu/futureofchildren/publications/journals/article/index.xml?journalid=45&articleid=200&sectionid=1303http://www.sciencedirect.com/science/article/pii/S0163638314001192http://mobihealthnews.com/content/iams-pedigree-pet-food-company-acquires-dog-fitness-tracking-startup-whistlehttp://www.urbanchildinstitute.org/articles/policy-briefs/infants-toddlers-and-television

FURTHER DISCOVERY

ANALYSIS

AFFINITY MAP EMPATHY MAP

COMPETITOR ANALYSIS

RESEARCH

HORACE36 SENIOR CLIENT

SERVICE MANAGER

A way to check on his children while he works long hours

Linked account his wife can share data with him

JENNIFER29 RETAIL SERVICE

WORKER

To know her sons health data to ensure hes exercising and keeping healthy.

PERSONA NEEDS

BECK28 TEACHER

Ways to keep parents informed on students exercises and class activities

Ways to educate parents on children's technology usage

ANALYSIS

RESEARCH

USER JOURNEY

6am 8am 10am 12pm 2pm 4pm 6pm 8pm

HoraceFather of two

ANALYSIS

RESEARCH

DESIGN

DESIGN

PHASE:

DESIGN

PROTOTYPING

SITEMAP MVP

USABILITY TESTING

DESIGN

DESIGN

SKETCHING

DESIGN

DESIGN

WEARABLE TECHNOLOGY

DESIGN

DESIGN

HEAT-MAP GPS

TIME ACTIVE

TIME RESTING

LIVE GEOTRACKING

HEART RATESTEPS / DISTANCE

CALORIES

WEARABLE TECHNOLOGY

DESIGN

DESIGN

WIREFRAMES

DESIGN

DESIGN

USER FLOW - HORACE

HORACE36 SENIOR CLIENT

SERVICE MANAGER

A way to check on his children while he works long hours

Linked account his wife can share data with him

DESIGN

DESIGN

USER FLOW - HORACE

SOLUTION

SOLUTION

PHASE:

LAUNCH

SOLUTION

SOLUTION

Buddy is your second set of eyes, he safely stores your childs health and daily data so you can monitor active Play, vital health statistics as well as monitoring their technology and device usage. Paired with his companion app Buddys Journal you can easily access your child's data.

DEVELOPMENT JOURNALBUDDY

SOLUTION

THANK YOU

JAY GRAY

JAY GRAY

Craig Standford.

Andres Fabian.

See you in the future Next: Change the world

user experience design ux 5 presentations

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