user experience
DESCRIPTION
TRANSCRIPT
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User ExperienceA personal impression
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Disclaimer
Everything I tell you could be a Lie Personal impression Not linked to employer nor SAP Based on opinions of others
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Agenda
Some barriers Who are users? What is user experience?
Methodologies & tools
What is SAP doing?
Challenge
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User Experience - Audience
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User Experience - Audience
You are all users!
Administrators use Solution Manager / Central User Management/...
Software engineers use the workbench/data dictionary/...
Functional consultants use SPRO/business transactions/...
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What is user experience?
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What is user experience?
Ergonomics?
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What is user experience?
Usability?
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What is user experience?
Feedback?
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What is user experience?
Motivation?
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What is user experience?
Responsiveness?
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What is user experience?
Availability?
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What is user experience?
Collaboration and sharing?
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What is user experience?
A good process?
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What is user-experience
Everything impacts user experience
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Methodology & Tools
Design thinking Post-its on a wall
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Methodology & Tools
Agile Better interaction, faster iteration
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Methodology & Tools
Empathy You, as the user
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Methodology & Tools
Usability tests Throw them in the deep and learn how
THEY swim
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Methodology & Tools
Story-telling Sketching Wireframes
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What SAP is doing
Usability tests Massive feedback in short sessions
Applying design thinking themselves Drink own champagne
Different UI technologies Improving SAPGUI (screen personas) Improved developer tools
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SAPUI5
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Screen Personas
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ABAP in Eclipse
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Hidden users
SAP is improving the experience for hidden users Eclipse workbench App builder Real-time compilation and unit tests Landscape Virtualization Management ...
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Challenges ahead
Revamp the way your company does IT
Business vs People
Software engineers not on an island
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Open discussion
Bla Bla
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Thank You!