CONNECT WITH US:IT: Customized to Your Advantage

User AdoptionHELPING PEOPLE GET WORK DONE

Handly CameronEnterprise Architect, Software Group

Portal, Social, Mobile

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Share Knowledge

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Release Ideas

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People are the Center of your Business

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How do you find the smart people?

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Discovery

Trust

Credibility

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Increase Productivity!

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New Collaboration Technology from IBM!

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If you build it …

… they won’t come!

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What is adoption?

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“The way we work now”

“The way we work new”

“The way we work now”

Adoption

Source: Michael Sampson, User Adoption Strategies, pg. 36

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Poor Adoption is Costly

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Source: Michael Sampson, User Adoption Strategies, pg. 24

1200Employees

$240,000 licensing

800 for “later on”

400 for pilot$120,000 training

1000 non-users

200 actual users

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Adoption Strategy

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Four Stages Model of User Adoption

1. Winning Attention2. Cultivating Basic Concepts3. Enlivening Activity4. Making it Real

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Source: Michael Sampson, User Adoption Strategies

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Every Organizationis Different

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It can’t be I.T.

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Involve the business inthe change

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Don’t Forget Training!

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Brand the experience

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Integration

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Reward your users!

Kudos Badges

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Get people sharing the secret

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Resist the urge to organize

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Don’t think “Pilot”

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Allow for proper resources

Build for growth Authorized User licenses let you build as

much back end as needed Always implement in a cluster – easy to

expand and add nodes later Provide proper storage – nothing stops

sharing faster than being told you are not allow to share

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Ready to dive in?

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Lead by Example

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WorkOut Loud!

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Make friends!

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http://michaelsampson.net

Michael Sampson

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Thank You!

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Photo Credits

SelectricMipsy Retrohttps://www.flickr.com/photos/mipsyretro/5594084162

Berry Hard WorkJD Hancockhttps://www.flickr.com/photos/jdhancock/8671399450

SharingBen Greyhttps://www.flickr.com/photos/ben_grey/4582294721

Mark FischerLanternshttps://www.flickr.com/photos/fischerfotos/7455424224

Work SmarterJudit Kleinhttps://www.flickr.com/photos/juditk/5146762770

Wouter WalminkPeoplehttps://www.flickr.com/photos/walmink/8545897604

Peyri HerreraProfessorshttps://www.flickr.com/photos/peyri/2518883715

Home PlateJoe Campbellhttps://www.flickr.com/photos/joewcampbell/4558757545

Tambako The JaguarPlaying Riskhttps://www.flickr.com/photos/tambako/4598642399

Ed SchipulCommitmenthttps://www.flickr.com/photos/eschipul/2371505523

Three BuildingsTobiashttps://www.flickr.com/photos/paraflyer/2343053505

FocusMark Hunterhttps://www.flickr.com/photos/toolstop/4546017269

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Photo Credits

Bob MicalData Centerhttps://www.flickr.com/photos/small_realm/11189803153

Phil WhitehouseChange directionhttps://www.flickr.com/photos/philliecasablanca/2182162819

Joseph McKinleyClassroomhttps://www.flickr.com/photos/94433617@N02/8596345463

ArdonikChainhttps://www.flickr.com/photos/ardonik/3273300715

Kevin PorterWhisperhttps://www.flickr.com/photos/28648582@N02/5766506970

Joel BezLoudhttps://www.flickr.com/photos/lejoe/3763371587

Steve JurvetsonExperimenthttps://www.flickr.com/photos/jurvetson/2798315677

Swamp Divehttps://www.flickr.com/photos/jurvetson/3689122491

DawnDuckshttps://www.flickr.com/photos/31064702@N05/4326206563

Mai LeExpertshttps://www.flickr.com/photos/maile/1745480

David FulmerCard Cataloghttps://www.flickr.com/photos/annarbor/4350628016

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