usable autonomic computing systems: the administrator’s perspective r. barret, p. maglio, e....

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Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

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Page 1: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

Usable Autonomic Computing Systems: the Administrator’s

Perspective

R. Barret, P. Maglio, E. Kandogan, J. Bailey

Proc. of ICAC 2004

Page 2: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

Quick Review

• Rehearsal and Planning

• Monitoring

• Multitasking

• IBM Web App Server– Performance Advisor– Log and Trace Analyzer

Page 3: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

How can A.C. help with

• Rehearsal and Planning– Simulation– Undo, or trial and error– Testing

Page 4: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

How can A.C. help with

• Situation Awareness– Must match admin’s mental model– Must support deeper investigation

Page 5: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

How can A.C. help with

• Multitasking, Interruptions, and Distractions– No guidelines given

– But how do you think A.C. could?

Page 6: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

The Admin’s Needs

Page 7: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

The System User’s Needs

Page 8: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

What is the role of interface and visualization in A.C.?

Page 9: Usable Autonomic Computing Systems: the Administrator’s Perspective R. Barret, P. Maglio, E. Kandogan, J. Bailey Proc. of ICAC 2004

The Role of Supervisory Control