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For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables globalcommerce, bringing together the three criticalflows of business – goods, information and funds.
Today’s business environment presents
some real challenges – particularly when
it comes to managing the supply chain.
Expectations are high, both from internal
and external customers. How is your
business responding to the pressures?
Change Management. Change is the
name of the game in business today –
expanding into new markets around the
world, marketing products via new chan-
nels, or facing ever-changing economic
conditions. Flexibility is key. Supply
chains must be able to respond quickly to
new challenges, ramping up or down
according to need.
Collaboration. From supplier to carrier to
end-customer and every step in between,
all partners along the supply chain need to
be in sync. Some of the biggest obstacles to
optimizing supply chains are breakdowns
in communication between supply chain
partners – IT systems that don’t talk to
each other – and corporate cultures that
resist sharing information outside an
organization’s own walls.
Customer Service. Satisfied customers
aren’t just an added bonus for successful
businesses these days. Providing quality
customer service is an integral part of
achieving success. Customers have higher
expectations than ever before. They
demand hassle-free ordering, ample inven-
tory, expedited delivery, minimal cost,
easy returns, and efficient warranty repairs
when needed. Keeping customers happy
hinges on an optimized supply chain.
Cost Reduction. Current economic con-
ditions have companies taking a hard look
at ways to further cut costs. The supply
chain is increasingly a target for enhanced
cost efficiency. By increasing inventory
turns and employing successful just-in-
time practices, companies are significantly
lowering inventory carrying costs. More
efficient carrier selection and management
can yield reduced transportation costs.
And those companies that partner with
third-party providers are able to retain
capital for their own strategic investments,
leaving the physical and IT infrastructure
investments to their provider.
Faced with managing these “four Cs,”
many businesses have found that partner-
ing with a third-party provider brings the
greatest value. Since logistics is not a core
competency for most companies, a third
party can provide both the supply chain
expertise and the infrastructure needed for
optimum efficiency, enhanced customer
service, and flexibility.
UPS Supply Chain SolutionsBrings It All TogetherFor today’s businesses, UPS goes far
beyond simply delivering packages. UPS
enables global commerce, bringing together
the three critical flows of business – goods,
information and funds. The UPS of today
is a technology company, investing more
than $1 billion in technology each year. It
is a supply chain management company,
a financial services company, a customs
brokerage company, and much more.
UPS combines the infrastructure,
expertise and technology to handle every
element of its customers’ supply chain
needs around the world. UPS Supply
Chain SolutionsSM is the cornerstone of
these expanded services.
UPS Supply Chain Solutions offers
customers the combined services of UPS
Logistics Group, UPS Capital, UPS Freight
Services, UPS Mail Innovations, and UPS
Consulting. Together, these companies
provide supply chain design and manage-
ment, freight forwarding, customs broker-
age, mail services, multi-modal transporta-
tion, consulting, and financial services.
UPS Supply Chain Solutions understands
that each industry has its own specific needs
and requirements, so it offers specialized
expertise and services in several key sectors:
• Automotive
• Consumer Goods
• Healthcare
• High Tech
• Retail
Logistics ServicesUPS Logistics Group provides comprehen-
sive global supply chain solutions that
reduce costs, improve customer service,
reduce inventory investments and speed
UPS Supply Chain Solutions:One Stop for Integrated Solutions
Solution Provider
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Problem: A Canada-based biomedical companywas seeking a third-party logistics provider to providetransportation management, as well as warehousingand fulfillment services for an adhesive product manufactured in Europe. The company also neededto fund working capital, but found most financialservice providers were only willing to consider fund-ing based on the company’s accounts receivable.
Solution: UPS Supply Chain Solutions provided asingle-source solution, providing both logistics andfinancial services. The complete solution calls forUPS Logistics Group to manage inbound and outbound transportation, as well as warehousingand fulfillment services. The adhesive product istransported from the European manufacturing facility to a refrigerated facility in Texas, then on tothe company’s customer hospitals throughout theUnited States. And because UPS Logistics Group isresponsible for inventory, UPS Capital is able to pro-vide the needed funding based on the company’sinventory, rather than its accounts receivable.
Case In Point
Equipment Leasing. Companies can
obtain the equipment they really need
to improve products and productivity.
Leasing offers minimal up-front cost,
helps avoid the pitfall of product obsoles-
cence and could give attractive tax
up product delivery, resulting in enhanced
business performance for its clients.
Logistics services include:
Supply Chain Management. Creating
scalable, flexible solutions for all facets
of the supply chain – from supplier
through manufacturer, distributor, dealer
and end consumer.
Service Parts Logistics. Designing,
optimizing and managing critical parts net-
works and return-and-repair operations,
including time-sensitive transportation.
Logistics Technologies. Combining
custom-developed and best-in-class
applications to provide visibility of goods
along the supply chain.
Financial ServicesUPS Capital offers clients financial flex-
ibility. Whether expanding operations,
improving inventory turns, entering
new markets, financing assets such as
inventory and receivables, leasing new
equipment or freeing working capital,
UPS Capital can accelerate the movement
of money through the supply chain. The
financial services the company provides
to help customers leverage their supply
chains include:
Distribution Finance. Provides lines of
credit to small and mid-sized companies
secured by receivables and inventory for
fast working capital.
Global Trade Finance. Letters of
credit and export receivables service help
companies expand into new markets
and countries by making international
financing safer and easier.
Short- and Long-Term Financing.
First International Bank, A UPS Capital
Company, is a leader in government-
guaranteed lending from the U.S.
Small Business Administration, the U.S.
Department of Agriculture, and the
Export-Import Bank of the United States.
That leadership enables UPS Capital to
create a variety of financing options, so
customers can consider the most effective
way to finance their supply chains while
improving profitability.
advantages (consult your tax advisor).
Card Transaction Solutions. Whether
it’s a company procurement card, T&E,
fleet, or corporate card, UPS Capital
provides customized solutions that can
help reduce costs associated with credit
card programs, improve financial report-
ing, and increase working capital.
C.O.D. Enhancement Services. UPS
C.O.D. shippers can accelerate their cash
flow and mitigate the risks associated
with C.O.D. Insurance. Fast, easy and
flexible ways for businesses to increase
cash flow, reduce risks, minimizes losses,
and strengthen their credit positions
through Glenlake Insurance Agency, Inc.,
A UPS Capital Company.
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Solution Provider
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Figure 2 UPS Supply Chain Solutions combines custom-developed and best-in-class technologies to createscalable, end-to-end supply chain management solutions.
Figure 1 UPS Supply Chain Solutions’ portfolioincludes diagnostic and repair services.
Global Freight ServicesUPS Freight Services manages an extremely
effective combination of transportation
services to meet its clients’ freight forward-
ing needs, as well as providing Web-based
tracking of each shipment. It also takes the
complexity out of executing international
trade with comprehensive customs clear-
ance services from a 120-country global
network. Specific offerings within the
global freight services portfolio include:
Freight Transportation. Offering air,
ocean, and ground freight services to
move cargo to and from practically any
destination – on time.
Trade Management. Managing import
and export processing, including freight
forwarding, customs brokerage, trade
finance, and trade consulting.
Network Management. Designing and
managing multi-modal distribution net-
works around the world utilizing a broad
portfolio of transportation carriers.
Mail ServicesCustomers can turn to UPS Mail
Innovations to help them manage their
flow of information by mail. By expediting
the entrance of both First Class and stan-
dard mail into the postal stream, UPS Mail
Innovations offers enhanced delivery times
and cost savings. Specific services include:
Mail Technologies. Combines advanced
technology with distribution expertise,
enabling companies to send data for large
mailings to a UPS facility electronically. It
is then sorted, printed, and inserted into
the U.S. postal system nearest the final
destination for last mile delivery by the
U.S. Postal Service.
Expedited Mail Services. Specializes in
accelerating the delivery of “flats” – mail
that is larger than a letter but generally
smaller than a parcel – as well as bound
printed matter and irregulars. Mail in
these categories is presorted by ZIP Code,
then dropped into the U.S. postal system
near the final destination for last mile
delivery by the USPS. This service offers
customers substantial cost savings and
production speed.
Consulting ServicesBy combining extensive real-world
experience with inspired thinking,
UPS Consulting offers clients supply
chain management strategies that
more closely align business goals with
operational capabilities. Its consulting
services go beyond distribution, covering
a broad spectrum:
• Supply Chain Strategy
• Planning
• Procurement
• Production
• Fulfillment
• Product Design
• Customer Management
• Cash Management
Strength. Stability. Global Reach.UPS Supply Chain Solutions offers
customers solutions for all their
supply chain needs, backed by the
strength and resources of UPS. And
with combined operations in more
than 120 countries, the companies of
UPS Supply Chain Solutions have true
global capability. �
Dan DiMaggioPresidentUPS Supply Chain Solutions
John TibshiranyVice PresidentStrategic Global Accounts
Pete WestermannVice PresidentBusiness Development
UPS Supply Chain Solutions990 Hammond Drive Suite 400Atlanta, GA 30328 USA
Business ContactClient ServicesToll-free [email protected]
Solution Provider
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