upgrading to netbackup 7 - vox.veritas.com b11.pdf · symantec vision 2012 agenda im b11 –...
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Upgrading to NetBackup 7.5
Alex Davies – NetBackup Technical Field Enablement
Matt Tietje – NetBackup Technical Support
Jed Gresham – NetBackup Regional Product Management
Jeff Fairchild – Coherent
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SYMANTEC VISION 2012
Agenda
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General upgrade best practice 1
Upgrading to 7.5 – best practice 2
NetBackup 7.5 – what customers are saying 3
NetBackup 7.5 – a customer experience 4
Smart phone/iPad users please go to:
PollEV.COM/VISION
SYMANTEC VISION 2012
Here to help – upgrade Resources and Key Information
• 7.x Upgrade Portal – TECH74584
– One stop shop for all things upgrade related
• 7.5 Upgrade Guide – DOC5198
– How to plan the upgrade and estimate the conversion time
– How to monitor the progress of the conversion
• 7.5 Late Breaking News – TECH178334
– Information about known issues and solutions
• Symantec Operation Readiness Tool (SORT)
– http://sort.symantec.com
– Upgrade checklists, EEB information, EOL plans etc.
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A significant structural change in NetBackup 7.5
• Problem
– Over the last few releases new features have been added
– Image metadata has been split across two databases
– This impacts performance and scalability
– It also prevents us from adding further new features
• Solution
– We need to put all the image metadata into a single location
– We’re doing this in NetBackup 7.5
– Conversion occurs as part of the upgrade process
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Catalog conversion?
Please! No!
Not NetBackup 6.0 all over again!
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Catalog conversion occurs at upgrade
• Catalog conversion occurs after the upgrade completes
• Conversion occurs in two “phases” which run in parallel – Phase 1
• Initiated automatically when the upgrade completes
• Migrates SLP controlled images and DSSU controlled images
– Phase 2
• Initiated automatically as part of the regular cleanup job
• Migrates image metadata and removes old files from image database
• Can be manually initiated with the command:
bpimage –cleanup –allclients
• The conversion process has been extensively tested with “real” catalogs containing up to 10,000,000 images
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Typical catalog migration times
0
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100,000 1,000,000 10,000,000
Mig
rati
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Tim
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ho
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Image count
Insufficient Resources Simple Method Guided Method
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Typical catalog size:
600,000 images = 3 hours.
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The Performance Benefits: NetBackup 7.5 vs. 7.1
Examples of performance improvements seen in testing*
Hot Catalog Backup is Faster (26%)
Catalog Restore is Faster (47%)
Catalog cleanup is faster (96%)
bpimagelist queries are faster (29%)
bpverify is faster (19%)
image expiration is faster (10 – 92%)
MSDP job throughput is slightly improved (7%)
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(*your mileage may vary)
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Best practice
Upgrading to 7.5 – The DOs and DON’Ts
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Considerations when planning your upgrade
Determine the number of images in the catalog
Minimize SLP back log
Reduce DSSU content (if possible flush DSSUs)
Tune Sybase (server.conf)
Disable OpsCenter data collection
Disable backups and restores (if possible)
If you have a large catalog (> 1,000,000 images) use the “Guided” conversion method
http://www.symantec.com/docs/DOC5198
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SYMANTEC VISION 2012
Catalog Conversion – Things to Avoid
• Do not run catalog backups while migration is in progress
• Do not run OpsCenter data collection while migration is in progress
• Minimize the use of query commands etc. while migration is in progress
• Minimize the running of backups and restore while migration is in progress
– During Phase 1 migration Capacity managed duplication and DSSU staging won’t run
http://www.symantec.com/docs/DOC5198
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Catalog Migration – Can I see it running?
http://www.symantec.com/docs/DOC5198
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Phase 2 migration can be seen in the cleanup job in the job monitor
SYMANTEC VISION 2012
Catalog Migration – how do I know it’s completed?
• For Phase 1 migration use the nbemmcmd –listsettings on the master server – Phase 1 migration has completed when SLP_DSSU_MIGRATION_STATE is set to "1"
• For Phase 2 migration check the value of LIST_FS_IMAGE_HEADERS in the bp.conf file or registry using the command bpgetconfig LIST_FS_IMAGE_HEADERS – Phase 2 migration has completed when LIST_FS_IMAGE_HEADERS is set
to “NO”
• For clusters the phase 2 migration must be complete for every member node.
http://www.symantec.com/docs/DOC5198
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SYMANTEC VISION 2012
Catalog Migration – Frequently asked questions
• What if my catalog is inconsistent?
– Corrupt image headers will be moved to the db.corrupt directory
– These images will not be migrated
• How can I tell how far the migration has got?
– The activity monitor displays the progress as each client is processed
• Can I stop the phase 2 migration and restart it?
– The cleanup job that is migrating the images can be cancelled and the next cleanup job will continue where it left off
– The customer can also manually start a cleanup job
http://www.symantec.com/docs/DOC5198
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SYMANTEC VISION 2012
Known issues/considerations around the upgrade
• Know your 7.5 Upgrade order: – OpsCenter.... then Master.... then Media.... then Clients.
• SLP/DSSU not starting or failing after upgrade – Upgrade to 7.5.0.1 removes this issue
• Special considerations for clusters – Local clusters explained in DOC5198
– Global clusters explained in HOWTO73064
http://www.symantec.com/docs/DOC5198
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SYMANTEC VISION 2012
Making it Better for you.
Next Generation Customer Feedback and Deployment Information...
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NetBackup Product Improvement Program
• Collects: – Key Deployment Information
– Key Usage Information
• Optional
• Anonymized
• Secure
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NetBackup Product Improvement Program
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Server Installs
Total Server Installs 1109
Install / Upgrade / Re-Install 613 / 380 / 116
Unique Master Server Installs 600
Unique Media Server Installs 271
Install Success Rate 93.4 %
Upgrade Success Rate 98.9%
Upgraded Server Platforms
Windows 03/08 x86/x64 80%
RHEL 5/6 12%
Solaris 10 SPARC 4%
SLES 10/11 1%
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NetBackup Upgrade Customer Quotes
“The installation went very smooth and the documentation
was pretty easy to follow.” North American 3pl & Technology Company
“Excellent and fast installation with no problems.” North American Green Energy Company
“Probably one of the smoothest upgrades yet.” Large CPA & Advisory Firm
“The whole upgrade process was seamless.” Indian IT Company
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The install was seamless.
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Large Telecom Co. (Global 500)
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Better Backup.
A Customer’s Real World Experience.
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Plan, Backup the Catalog, Follow the Process
Upgraded 9 domains: – 9 Master and 17 Media servers, dozens of clients, and OpsCenter
Plan – Run the Environment Checker from Installation Media
– Symantec Operations Readiness Tools (SORT)
– Determine low point when no backups are running
Backup the Catalog
Follow the Process – OpsCenter
– Deactivate all Jobs and Media Servers
– Upgrade the Master and then Media server
– Clients catch as catch can
Painless. No Bumps or Bruises! Benefits are Worth the Effort!
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SYMANTEC VISION 2012
Learn more about – The upgrade experience in session:
IM B43 – Thursday at 11:30 in room 320
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Symantec Education for NetBackup
• Credits can be used on most training offerings.
• Volume Discount
• Allows access to training across Symantec products.
• On-demand format allows for anytime, anywhere training.
• Courses offered in over 50 classroom locations world-wide
• Courses can also be taken live in a virtual classroom to eliminate travel expense!
Training Credits eLibrary Classroom & Virtual Training
Symantec Education Services offering a full portfolio of training offerings in support of Symantec NetBackup 7.5.
Learn more: http://go.symantec.com/education_nbu.
For more information: please contact your local Symantec Education office.
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Action Plan
• Monday
– Download the upgrade guide (DOC5198)
– Check out the various upgrade resources available on SORT, the upgrade portal and the late breaking new site.
• 30 Days
– Sign up for the Upgrading to NetBackup 7.5 training course
• 60 Days
– Plan and execute your upgrade
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Thank you!
Copyright © 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
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