updated cv-upto dec16 v11 (@ photo)
TRANSCRIPT
EXECUTIVE SUMMARY
I am a highly customer-centric, caring, and independent, resourceful with result-oriented person with the aim to growth profitably with prospective employer. I will ENSURE to grow the company with businesses profits. I like to do business development in all Industries, develop new markets, new accounts and dig deep into customer Insights by ways of integrated professional relationship. I have worked as Solution Pre-Sales, Solution Sales for Total IT-Outsourcing, Managed Services on Maintenance support services and Data Center co-hosting, as well as engaging internal Line Of Business to provide a solution architect on Business Intelligence/Business Analytics, VM solution and Cloud Computing to my customers. As at 31st Dec 2016, a total of 26 Years (or 313 months) of ICT experiences across major industries highlight below, ranging from Programmer, MIS-Manager (including Quality Assurance portfolio I held previously) in end user environment to Solutions Manager, Account /Sales Manager/Business Development Director in a reputable Multinational Corporation environment and continue in an Analytical / Software Co. My Perseverance / Persistency (Long Term relationship with key people from different industries) (both Customer, Partner & OEM/Solution Provider) – DATA, VOICE (UNIFIED Solutions), Multi-Media & Video Streaming Solutions (CCTV, Digital Signage Solutions) had made me an outstanding Sales Consultant to-date. Contact in each industry;
Retail - strong
Oil & Gas- moderate
Enterprise/corporate/Manufacturing – strong
Healthcare-less than 5 accounts
Banking – moderate
Insurance-moderate
GLC- moderate Capabilities & Knowledge:
Master Data Management (MDM), Credit Scoring, ETL on SAS VA, EG/AP, DI, CI,Social Media Analytics, Internet Big Data Analytics, Microsoft Dynamix, Sharepoint, SSIS, O365, IBM-DATASTAGE, INSIGHT, CDC/CDD, Attunity, DELL Statitica analytics/Boomi Cloud Integration.
Board Meeting Solution - @Meeting, iStudy-LMS Promote/Market Enterprise solutions – RFID,WMS, VM, Cloud solutions, Business
Continuity (DC/DRC), eDMS, SAS-based B-Intelligence, B-Analytics (in Big Data space), Customized Apps, SAP B1 solutions
Scoping for requirements
“End-of-road or Result envision approach” Creating business awareness and needs Managing customer’s expectation Business proposal write up, identifying scope of works / business coverage, business SLA
and deliverables to meet customer requirements & expectation Business proposal (/or solution) and Company profile Presentation Business P&L costing (for equipment-products, solutions, resources & services)
Excellent team player among other team members in various division /dept internally Driving Business such as SAS VA, Retail-solution,..etc Excellent PR and Collection skill Excellent team player with proper escalation and inter-div/co collaboration
Good follow up and follow through skills on proposal/quotes, that lead to closing deals (POs) Good Problem analytics and solving skills
Other Achievements
19th November 2016 | ILS – International Life Saving Certified Certs / Membership card / Pin, to be ready / issued within 6 months from 17/1/2017
19th November 2016 | LSSM (Life Saving Society of Malaysia) – Bronze Member
19th November 2016 | CPR Certified – CadioPulmonary Resuscitation
PERSONAL DATA
NAME: ADDRESS:
LEONG KIN FOOCK C2-11, JALAN AWANA 13 TAMAN CHERAS AWANA BATU 9, 43200 CHERAS SELANGOR
AGE: 53 Years SEX: MALE MARITAL STATUS: MARRIED Contact: (Hse) nil (Mobile #) 016 280 6177 EDUCATION AND QUALIFICATIONS
1985 Diploma in Business Admin (ICSA-Part 1) STPM (SM Tinggi Setapak, KL), Score 2Bs, 1C, 2Ss (5 Subjects) SPM (SM Titiwangsa, formally known as Jalan Temerloh, KL), Score 21 points (Passed
All 9 Subjects, mixture of Grade A, B & C PROFESSIONAL CERTIFICATION
1990-93 Professional Certificates in COBOL Programming, DBASE(FoxPro/Clipper), MICRO-COMPUTER
WANG-SYSTEM VS65, NOVELL-NETWARE V4.10 ADMINISTRATOR, MICROSOFT-NT SERVER V3.51, LOTUS-FREELANCE, PDA NETWORK & SYSTEM MANAGEMENT
COMPUTER SKILLS AND OTHERS
MICROSOFT WINDOWS OS, MS-OFFICE STANDARD & PROFESSIONAL, OUTLOOK, ASSEMBLY OF PC-HARDWARE, HDD-Installation (Fix-disk, Partitioning & Formatting), Installation of OS & Applications
OS-Administration support,
Programming, System / Hardware Support, Application Support, Training (ERP) support, Network Support (LAN), client-server system diagnostic & troubleshooting support
NEC Philips, Avaya & Cisco
LANGUAGE SKILLS
Language Spoken : English / Bahasa Malaysia / Mandarin / Cantonese
Language Written : English / Bahasa Malaysia / Mandarin
EMPLOYMENT HISTORY (8) 9th January 2014 to 31st May 2016 (2.5 years)
STURNGROUP SDN BHD
Nature of Business Application/solution/System Integrator Position Held: Business Development Director Reports To: Managing Director Number of Subordinates: 1 Job Summary : Develop new accounts sales within All sectors/industry, Develop Strategic partnership in solutioning,
develop new name-accounts and achieve personal target. Driving SAS business, Business Analytics/Intelligence (VA, DI Studio, Hadoop), Apps Development business, ERP, Credit Scoring, Customer Data Management (CDMS) & Open-source Content Management/Workflow solutions, customization, Extract/Transform/Load, dash-board reporting creation, Big Data Analytics /Data Migration. Provide weekly forecast order & commitment to management Some Active Accounts
A Property Co –MS platform MySQL’s ETL, Development Services (Dashboard/Reports)
A Manufacturing Co – SAS VA & Development Services (ETL, Dashboard/Reports)
A Retail-Chain Co – OpenSource Content Mgmt, Portal-base Integration
a Shared-Services Co for Insurance industry
(a) MS platform MySQL’s ETL , Attunity or IBM CDC/CDD- Data-Replication & Development Services (Dashboard/Reports)
(b) Software Development (.net)
A Security Co – Social Media Analytics
An University entity – MDM Solution
A Healthcare Co – ETL MS SSIS T-1 DB Time-Stamp Update
A GLC co (ETL, IBM-DataStage) –
A Govt entity – NDA, TA signed
A Credit/Financing Co – Digital Signage solutions
An Automotive Co – SAS VA
A Manufacturer Co – SAS VA
(7)
1st April 2013 to 31st Dec 2013 3D Networks Sdn Bhd
Nature of Business: Provider of PABX's SIP /IP /Digital /Analog based Telephony system and Infra
related Voice & Data -Integrated-Solutions and Services in the Information Communication and Technology fields across all industries.
Position Held: Sales Manager Reports To: Country Manager Number of Subordinates: Nil Job Summary : Develop new accounts sales within All sectors/industry, Strategic name-accounts and achieve personal target. Provide weekly forecast order & commitment to management
Others
To develop new enduser accounts To take another role – build partnership and develop new accounts Take over existing accounts and to grow deep with these accounts with relationship & new business To achieve min GM% set by co for each project/transaction Work with all div to achieve customer needs Presentation & Costs underwriting Participate in organized seminar/training all and Road show for Corporate Branding Events/Campaign May 2012 onwards
Some Unified Communication (UC) Infra Projects undertaken,..(Data/Voice)
SRG – Nortel PABX call center solution, Verint Work Force Mgmt System / IP call recording solutions, SAM
solutions Mayflower -AVAYA call center solution KFC/ IWK/ SenHeng /Hino / NV Asia apbcOffices – Voice & Data infra project Philcom – NEC PABX solution
AWP(au) – ERP Apps Support Maintenance services UiTM Govt Agencies /GLC
(6)
May 2012 - Feb 2013 Mindwave Solutions Sdn Bhd
Nature of Business: Provider of Computer PRODUCTS, SOLUTIONS & SERVICES in the Information
Communication and Technology fields across all industries. Position Held: Manager, Enterprise Sales Reports To: VP, Sales Number of Subordinates: 4 Job Summary : Develop new accounts sales within All sectors/industry, Strategic name-accounts and achieve personal target. Provide weekly forecast order & commitment to management
Others
Lead Solution team to configure solutions tailored to customer requirements Liaison with Principle for internal POC before onsite POC at Customer premises Assist the Solution team in Solution Architect Presentation & Costs underwriting Participate in all Road show for Corporate Branding Events/Campaign to make immediate
impact in SMI and SMEs Identify and qualify IPs for Core Banking solution Identify investment opportunities into MindWave Group May 2012 onwards
Project undertaken...
AV Solutions – RFID/WMS – asset tracking solution Sapura
(5) FUJITSU MALAYSIA SDN BHD
April 1998 – June 2012 (14 Years +)
2 yrs of which was Service Account Manager (another MIS project manager role) at the Microelectronics manufacturing plant under an outsourcing project Nature of Business: Provider of Computer PRODUCTS, SOLUTIONS & SERVICES in the Information
Communication and Technology fields across all industries. Position Held: Account Sales Manager Reports To: VP, Sales (effective 1st APR2010) Number of Subordinates: NONE Job Summary : develop new accounts sales within All sectors/industry ,Strategic name-accounts and achieve personal target. Provide monthly forecast order & commitment to management Sales process
Sales process are all SAP & procedurally tightly driven
to register a done deal in Salesforce
to raise a SOF (sales order file ), detailing every aspect of risk, P&L,
get respective signatures from LOB(Line of Business ) for approval where the deal involve them for project delivery
Submit to Head of Sales ie VP, CFO & CEO with BAF(business approval form ) where Legal dept do the deal vetting
Instruct Fin to issue PO to respective vendors with few quotations presented
Initiate 1st project meeting with customer, together with service delivery (SD ) team
thereafter handoff, handover to the SD team
monitor project progress with the PM
continue w good acc mgmt, coverage, biz entertaintment, collection..etc
Achievements : (Medium to Major deal) 1st April 2011 onwards
Some major accounts with Projects
QSR Brands Berhad (KFC, Pizza Hut, Ayamas & Rasamas) –rm2.8Mil to rm3.0M /4 yrs) – OUTSOURCED SERVICES - NATIONWIDE MAINTENANCE SUPPORT SERVICES
Chevron Malaysia (RM3M /POS project)
ISM (RM650k+RM120K /VM project) – VM, MAINTENANCE SUPPORT SERVICES – SQL DB, SERVER/BLADE/STORAGE/NETWORK EQP
McD (Heldesk –RM600k /yr) – OUTSOURCED SERVICES
Kraftfoods Malaysia (RM150K) – LIFEBOOKS (TABLET)
Mercedes (RM250K) – Cat 6 structured cabling
NSTP (Splunk solution, rm100k /project)
Carigalihess /PTT
Harrison Trading
LIAM
PIAM
1st April 2010 onwards
Some major accounts with Projects QSR Brands Berhad (KFC, Pizza Hut, Ayamas & Rasamas) Chevron Malaysia ISM
1st April 2009 onwards
Some major accounts in the pipeline Petronas Posiflex Chevron Malaysia QSR Brands Berhad (KFC, Pizza Hut, Ayamas & Rasamas) Some major accounts already with projects QSR Brands Berhad (KFC, Pizza Hut, Ayamas & Rasamas) -(Infrastructure Project) Chevron Malaysia -(POS) Others Giant –(SMS gateway) Carigali Hess –(Fujitsu LIFEBOOK) Maagnet System -(Scanner) GITN-(SUN Server) Tmnet -(SUN Server) PIAM -(Server & Microsolf) ISM -(F5, Microsoft)
1st Jan 2008 onwards
Some major accounts In the pipeline Petronas Giant Carigali Hess Maagnet System Mobile Wallet Mindef Siemens Msia 1st Feb 2007 onwards
Some major accounts In the pipeline Armvet Forthstep Carigali Hess Maagnet System Tahan Insurance Mobile Wallet Asia Life
1st April 2006 onwards Some major accounts In the pipeline (by product lines)
Datacenter solutions Server & Storage Infrastructure, Structure cabling & ICT equipments
1st April 2005 (FY05)
Uni.Asia General Insurance (server, pc & notebook business) MAXIS (Notebook) Prudential Assurance (NB & Services)
MUI Continental Insurance (server, pc & notebook business) MAAGNET SYSTEM (scanner business) IWK (scanner business) ASIALIFE INSURANCE (server, pc & notebook business) PFORTE CONSULTING (server, pc, notebook & scanner business) EDS (services) BROTHER INDUSTRY TECHNOLOGY (MALAYSIA) –(EDI services business) GIANT (Server, Storage, NB & Network maintenance services) EDI ProcureMart services (approx RM300k)
1st April 2004 (FY04) BCF (eDealer system rollout implementation / training / project management & Helpdesk / Managed
services), effective from 1st Apr 2004, worth RM260K per annum
1st March 2004 PDRM, PRS Phase-1, in excess of 222 southern-sites nationwide, SLA 24x7x52, severity 1 fixed within 24 hours, severity 2 fixed within 36 hours (3 Years contract for Helpdesk services AND Maintenance of Hardware, from 1st March 2003 (being back-date) to 28th Feb 2006), worth RM4.0M PDRM, PRS Phase-2, in excess of 128 northern-sites nationwide, SLA 24x7x52, severity 1 fixed within 24 hours, severity 2 fixed within 36 hours (1 Year contract for Helpdesk services AND Maintenance of Hardware, from 1st Jan 2004 to 31st Dec 2004, worth RM1.30M 1st March 2004 GELM, Outsourcing of Helpdesk, Onsite Desktop Maintenance & day-to-day IT-operations (3 Years contract from 1st Mar 2003 to 28th Feb 2006), Worth RM2.90M 1st March 2004 RENEWAL for another year, EDI ProcureMart services with BITM (Brother Industry Technology Malaysia) AND 100 BITM’s Suppliers, worth in excess of RM421K (RM 276K+RM145K) per annum. 1st April 2002 PDRM, PRS Phase-1, initial start of the services, in excess of 222 southern-sites nationwide, SLA 24x7x52, severity 1 fixed within 24 hours, severity 2 fixed within 36 hours (7 Months no-contractual for Helpdesk services AND Maintenance of Hardware, ie: 1st April 2002 to 31st October 2002) 1st March 2002 NEW EDI ProcureMart services with BITM (Brother Industry Technology Malaysia) AND 100 BITM’s Suppliers, worth in excess of RM685K (RM 245K+RM440K) per 2 Years
YEAR 1998 to Year 2000 (As Account Sales & Service Manager) Secured RM900K per annum, RM1.80M for 2 Years (from 1st Jun 1998 to 31st May 2000) outsourcing contract (FMM, Shah Alam), covering the following services;
Operation & monitoring services
Helpdesk
Asset management
Software solution service
Hardware solution service
step-through WIP PROMIS system and develop document in softcopies for PROMIS Business Process
Operation Chart & Business Processes for Outsourcing & Software Relation chart and recommend decision
to Customer for IT improvement
develop outsourcing business operation concepts
develop SLA - Service Level Agreement (ie: service target on system & applications and service content -
scope of work / deliverables)
manage outsourcing operations staffs, 4 SE on-site and 1 Network/application consultants each
Manage the following outsourcing service from Head office and at Customer site:
Account management service (Main role)
managing customer, customer-system, customer-vendor, prepare draft SLA, present, finalise
by joint discussion and prepare a complete set of contract document for MDs to sign
manage and overseeing HelpDesk, contractors and resources, schedule planning for IT,
improvement, twice yearly for Customer
develop IT master plan, manage progress according to the plan, evaluate project effectiveness,
provide consultation on new or existing Customer-vendor contracts, performance review,
produce IT investment/cost analysis report, manage IT budget, development and maintenance of IT
procedure according to Customer ISO requirement, produce and deliver monthly outsourcing services reports
taking over some of the Customer's MIS Planning Manager role & Responsibility
Managing history
System
PROMIS (WIP system)
GLOVIA (ERP system - Front & Back End production system)
DATA WAREHOUSE
HR-PAYROLL / TRAINING
LINUX (Email/Homepage/DNS system)
TEAMWARE (Office & flow system)
TERA & TRAPOM (Machine interface system)
MAP (Machine interface system)
ONLINE MONITORING SYSTEM (Machine interface system)
ArcServeIT (Enterprise backup system)
SYSTEM WALKER (Remote support system)
Size
Employee : 900
PC : 250
Printer : 50
SERVER : 10
Reason for Leaving : Co downsized, BUT Needing to go back to Multinational Environment for BETTER Solutions & Resources to meet my customer requirements & Expectation. ***I am a team player used to work in a Multinational Co with an environment where I have Pre-Sales, Solution Architect, Post-support engineers and of course a good understanding Boss to report to . I strongly felt this environment suited me very much and NOW Needing to go back to where I belonged in order to Finish-BIG & STRONG BEFORE MY RETIREMENT. Seeking for position : GENERAL MANAGER, Country Manager, VP Sales, Sales or Business Development Director
,…the rest were History,……EMPLOYMENT BACKGROUND (PREVIOUS)
Durations
No Name of
Compan
y
Environ
ment /
Nature
of
Business
Position
Held
Size
of
Dept
Fm
To
Length
of
Service
(Month
s)
Brief Description
of Role &
Responsibility
Project
Undertaken
4 United
MHL(M)
S/B (Enduser
environment
)
>Support
Manage
ment
Services
MIS
Manager
(project
Manager
role)
3
May
1997
Apri
l
1998
11
1)Oversee all MIS
related matters for
all Site
-Office.
2)Train users on
RamCo Marshal
System(Cleansing,
Linen &
Laundry,Work-
Order,Service
Request for both
FEMS and
BEMS in
HELPDESK,Clinic
al Waste
Management,Invent
ory and Purchasing)
Modules.
3) Recommend
decision to the
top management
on all IT related
matters
and QA related
matters
1 LAN
project
ISO 9002
project for
Langkawi
Hospital
3 Ho Wah
Genting
Berhad (Enduser
environment
)
>Manufa
cturing
>Constru
ction
>Finance
>Travel
>Hotel
>Propert
y
developm
ent
>Transpo
Group IT
Manager
(project
Manager
role)
3
Oct
1994
Apri
l
1997
31
1)Oversee all IT
related matters for
all
branches,subsidiary
and associate
companies
(Listed/Non-
Listed Co’)
2)Recommend
decision to the
top management
1) 7 LAN
projects
(Technically
involved in
project
imlementatio
n)
2) 2 In-house
software
development
projects
rtation on all IT related
matters
2 Micromat
ics S/B
>System
Integrator
Sales &
Support
Executiv
e
6
June
1993
Oct
1994
17
1)Pre-Sales support
(ie: demonstrate on
Windows,Scanner,
OCR
software,Accountin
g
Package)
2)Achieve sales
target annually
1 Body
Fashion
S/B (Enduser
environment
)
>Garmen
t
Manufact
urer
Program
mer &
EDP
coordinat
or
(project
impleme
ntor role)
3
July
1990
Jan
1993
31
1)Install,support,ma
intain all
hardware/software
(ie:
WordPerfect,Lotus,
WordStar,Dbase,Fo
xpro)
2)Provide user-
training on software
(ie: Lotus
Freelance,Lotus,Fo
xpro)
Develop in-
house-application
using DBASE
And FOXPRO
3)Perform daily
operation
backup,monthly
disk-
reorganisation on
MINI-WANG
micro-
computer
4)Assist in Cobol-
Programming to enchance
and
improve existing
customised-program in
1)Company-
Assets System
2)Staff-Annual-
Increment
System
3)Retails-Sales
System
(MultiUser
mode)
WANG
environment
5)Distribute,filing
sales reports to
respective
department Job Summary : Please refer to above
Previous Package
Company
Package Per Annum WITHOUT CAP on achievement
Target GM
154290 OTE
50%
Basic Comm
2,000,000 1,000,000
70% 30% 100%
108003 46287 154290
845,710
1 Month 9000 3857
+MYR1,000 travel allowance +0.80 cents per km for business meeting (no cap) +Toll/Parking (per actual receipt) +Paid Co parking lot +Telecomm Allowance rm200 – rm250
+Local entertainments for business (no cap) +Commissions
Others : Medical, Dental & Healthcare wellness benefits for Family
Expected Package (Negotiable)
Company
Package Per Annum WITHOUT CAP on achievement
Target GM
257140 OTE
50%
Basic Comm
2,000,000 1,000,000
70% 30% 100%
179998 77142 257140
742,860
1 Month 15000 6429
+MYR1000 travel allowance +0.80 cents per km for business meeting (no cap) +Toll/Parking (per actual receipt) +Paid Co parking lot +Telecomm Allowance MYR200-MYR350 +Local entertainment for busines (no cap) Others : Company Car provided by Employer, Medical (include Spouse & Family), Dental & Healthcare wellness benefits ***without Cap on over-achievement in Order /Revenue & GM, hence the commission
AVAILABILITY: IMMEDIATE
OUTSIDE MALAYSIA (SGD OR USD EQUIVALENT)
Expected Package (Negotiable)
Company
Package Per Annum WITHOUT CAP on achievement
Target GM
233773 OTE
50%
Basic Comm
1,000,000 500,000
70% 30% 100%
163641 70132 233773
266,227
1 Month 13637 5844
OR…
Pay me SGD15k OR USD15k a month for Oversea countries