Unlock the Power of SAP with Force.com Platform

Andrew LeighDirector PlatformSalesforce.com

Kim KirkconnellITS Strategic Planning DirectorKimberly-Clark

Kimberly-Clark: Leading the World in Essentials for a Better Life

57,000+ employees worldwide

$20.8 Billion in Net Sales in 2011

Well-known global brands

#1 or #2 position in more than 80 countries

1.3 billion consumersuse our products daily

Where we began…

High Implementation costs

Long deployment cycles

High maintenance costs

Poor online performance

Promise (TASC)Product Database

Promise (TASC)Product Database

SAP R/3Transaction System

SAP R/3Transaction System

CIP (BW)Reporting System

CIP (BW)Reporting System

SAP CRM5.0

SAP CRM5.0

SAP CRM 5.0 Integrated with SAP R/3

Why Salesforce?

Less than 6 months to implement

Cost Efficient Deployment

No Upgrades

Ease of Global Deployment

Flexible User Interface

Ease of Customization

14+ Apps on Force.com

Master Data Management

Recruiting

Training

Campaigns

SAP Integration

Built in Chatter for Collaboration

What Did We Build on the Platform?

Kimberly Clark Application Landscape

Customer Management

ROI

Workplace

CTM

Training

Sales Marketing

HR Finance

G and A

Collaboration

Expose 2.0

salesforce Other Cloud On Premise

MDM

Safety

Scientific

How Are We Integrating With SAP?

New Account

Account

Price

Opportunity

Product

Customer Master

Invoice

Payments

PriceLists

Chargebacks

Material Master

Tra

nsa

ctio

na

l His

tory

Col

lab

ora

tion

New Customer

Changed Customer

Closed/Open Invoice

Payments/Payment History

New Pricelist

Changed Pricelist

Opportunity to Order

Product Sales

New Item

Changed Item

FI

LO

Cross Company Collaboration

Over 3100 Chatter Users

Enabled Global Collaboration

500+ Chatter Groups

~1000 Posts per month

Connecting and Selling through Digital Sales Aids

Industrial Manufacturing App Healthy Workplace App

Demo

Best Practices

Set Naming standards for objects, fields, etc.

Start small, built incrementally

Leverage the experts for integration

Agile development. Frequent reviews.

Executive support

Business Benefits

108% ROI achieved

Increased visibility and collaboration

Increased general employee productivity

Improved customer retention

Increased manager productivity

Reduced technology cost

Get Started

www.force.com/sap