university of louisville employee satisfaction survey presented by dey systems, inc

University of LouisvilleUniversity of LouisvilleEmployee Satisfaction SurveyEmployee Satisfaction Survey

Presented by Dey Systems, Inc.Presented by Dey Systems, Inc.

2

Table of Contents

Return Rates ……………………………………………..

Demographics ……………………………………………

Highest Scores ………………………………………….

Lowest Scores ………………………………………….

Overall Satisfaction Questions ………………………..

Highest Impact Questions …………………………….

Comparison: Faculty vs. Staff …………………………

Comparison: Males vs. Females ……………………..

Internal Benchmarks Faculty Units …………………..

Internal Benchmarks Staff Units ………………………

3

5

12

20

28

31

40

42

48

72

3

Return Rates Overall

4,530 Distributed4,530 Distributed

• 1,777 Faculty1,777 Faculty• 2,753 Staff2,753 Staff

2,113 Returned2,113 Returned

46.6% Return Rate46.6% Return Rate 1.45% Margin of 1.45% Margin of ErrorError

• 729 Faculty729 Faculty• 1,384 Staff1,384 Staff

• 41.0% Faculty41.0% Faculty• 50.3% Staff50.3% Staff

• 2.29% Faculty2.29% Faculty• 1.87% Staff1.87% Staff

April 17, 2000April 17, 2000 by June 5, 2000by June 5, 2000

4

Return Rates by Unit

Nursing 14 13 92.9%Speed School 60 38 63.3%Business & Public Admin. 79 50 63.3%University Libraries System 78 47 60.3%Kent School 19 11 57.9%Arts & Sciences 129 73 56.6%Law 23 13 56.5%Allied Health Sciences 11 6 54.5%Medicine 845 416 49.2%Music 14 6 42.9%Education 47 20 42.6%Dentistry 109 42 38.5% University Relations 32 25 78.1%Research Administration 22 15 68.2%UCCPE 19 12 63.2%Provost’s Office 27 17 63.0%Student Affairs 163 96 58.9%President’s Office 53 30 56.6%Finance & Administration 193 102 52.8%Development & Alumni 56 28 50.0%Information Technology 198 94 47.5%Intercollegiate Athletics 152 61 40.1%Physical Plant 389 138 35.5%

Staff Survey

Law 28 23 82.1%University Libraries System 37 25 67.6%Allied Health Sciences 36 18 50.0%Nursing 30 15 50.0% Education 131 61 46.6%Speed School 89 41 46.1%Kent School 39 16 41.0%Dentistry 125 51 40.8% Arts & Sciences 466 180 38.6%Medicine 606 225 37.1% Music 58 21 36.2% Business & Public Admin. 107 35 32.7%

Faculty Survey

Note: Sample / Return sizes at or below 5 have not been included

Academic Unit Sent Ret. Percent Unit Sent Ret. Percent

5

Demographic CharacteristicsAll University Respondents

Length of Service

< 15%

6 to 1017%

1 to 319%

4 to 510%

> 1532%

11 to 1517%

Gender

Female59%

Male41%

EthnicityWhite87%

Asian / Pacific Island3%

African American

8%Hispanic Surname

1%

Other1% American

Indian<1%

Expectation of Future with U of L

< 13%

1 to 39%

11 to 158%

4 to 1022%

Until Retire51%

> 157%

Totals rounded to nearest percent

6

Demographic CharacteristicsFull-Time Faculty Respondents (83%)

Length of Service

6 to 1017%

4 to 58%

1 to 313%

< 13%

> 1543%

11 to 1516%

EthnicityWhite89%


African American

3%Hispanic Surname

2%

Other1%


4 to 1025%

11 to 159%

1 to 39%

< 12%

Until Retire48%

> 157%


Gender

Female31%

Male69%

7

Demographic CharacteristicsFull-Time Faculty Respondents (83%)

PositionTenured

71%

Non-Tenured

26%Research

Prof.1%

Other Acad. Appt.2%

Other1%

Highest Level of Education

Ph.D.78%

Assoc.<1%

Masters9%

Prof. Deg.13%


Rank at U of L

Other1%

Prof.44%

Assoc. Prof.31%

Asst. Prof.21% Lecturer

1% Instructor2%

8

Demographic CharacteristicsPart-Time Faculty Respondents (15%)

Length of Service

6 to 1022%

4 to 514%

1 to 321%

< 17%

> 1523%

11 to 1512%

EthnicityWhite94%


African American

2%Hispanic Surname

2%

Other1%


4 to 1036% 11 to 15

14%

1 to 315% < 1

7%

Until Retire21%

> 156%


Gender

Female53%

Male47%

9

Demographic CharacteristicsPart-Time Faculty Respondents (15%)

Position

Tenured59%

Non-Tenured

32%Research

Prof.2%

Other Acad. Appt.4%

Other3%


Prof. Deg.13%

Some Grad.9%

BA/BS3%

Masters39%

Ph.D.36%


Rank at U of L

Other5%

Prof.5%

Assoc. Prof.7%

Asst. Prof.11%

Lecturer47%

Instructor26%

10

Demographic CharacteristicsAll Staff Respondents

Length of Service

6 to 1016%4 to 5

10%

1 to 322%

< 16%

> 1529%

11 to 1517%

EthnicityWhite86%


African American

11%Hispanic Surname

<1%

Other1% American

Indian<1%


< 13%

1 to 39%

11 to 157%4 to 10

20%

Until Retire55%

> 157%


Gender

Female71%

Male29%

11

Demographic CharacteristicsAll Staff Respondents

Family StatusFamily w/

Dep.42%

Family w/o Dep.23% Single w/

Dep.10%

Single w/o Dep.25%

Job Type

Admin.10%

Prof. & Admin.

49%

Classified41%


Ph.D.4%

BA/BS27%

Less than HS

<1%

HS/GED31%

Assoc.15%

Prof. Deg.4%

Masters18%


Shift WorkedDay97%

Rotating1%

Evening1%Night

1%

12

Questions Receiving Highest Average ScoresUniversity Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00You are Encouraged to BehaveEthically in Job

Chair/Dean/SupervisorRespects You as a Person

Your Co-workers RespectDiversity

You Like Your Job at U of L

Employees Allowed to Serve onCommittees

You are Challenged by YourJob

Free to Communicate Ideas withChair/Dean/Supervisor

You Understand U of L'sBenefits Package

Your Work Space/Equipment isFree from Hazard

U of L Serves the Community

13

Survey ResponsesQuestions Receiving Highest Average Scores

University Totals

SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree

Question Label Count % Label Count % Label Count % Label Count % Label Count %Total

RespondAverage

ScoreStd

You are Encouraged to Behave Ethically in Job

SA 522 25.05% A 1,162 55.76% N 297 14.25% D 71 3.41% SD 32 1.54% 2,084 3.99 0.82

Chair/Dean/Supervisor Respects You as a Person

SA 688 32.93% A 964 46.15% N 222 10.63% D 123 5.89% SD 92 4.40% 2,089 3.97 1.03

Your Co-workers Respect Diversity SA 499 23.91% A 1,160 55.58% N 264 12.65% D 128 6.13% SD 36 1.72% 2,087 3.94 0.87

You Like Your Job at U of L SA 529 25.34% A 1,107 53.02% N 267 12.79% D 126 6.03% SD 59 2.83% 2,088 3.92 0.93

Employees are Allowed to Serve on Committees

SA 477 22.93% A 1,122 53.94% N 342 16.44% D 104 5.00% SD 35 1.68% 2,080 3.91 0.86

You are Challenged by Your Job SA 569 27.24% A 1,024 49.02% N 253 12.11% D 176 8.43% SD 67 3.21% 2,089 3.89 1.00

Free to Communicate Ideas with Chair/Dean/Supervisor

SA 596 28.60% A 993 47.65% N 204 9.79% D 176 8.45% SD 115 5.52% 2,084 3.85 1.09

You Understand U of L's Benefits Package

SA 257 12.34% A 1,368 65.67% N 261 12.53% D 140 6.72% SD 57 2.74% 2,083 3.78 0.85

Your Work Space/Equipment is Free from Hazard

SA 402 19.37% A 1,151 55.47% N 257 12.39% D 201 9.69% SD 64 3.08% 2,075 3.78 0.97

U of L Serves the Community SA 234 11.27% A 1,273 61.32% N 432 20.81% D 103 4.96% SD 34 1.64% 2,076 3.76 0.78

14

Questions Receiving Highest Average ScoresFull-Time Faculty Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00Employees Allowed to Serve onCommittees


You are Encouraged to BehaveEthically in Job



University Practices AffirmativeAction

You Understand U of L'sMission



Can Exercise AcademicFreedom at U of L

15


RespondAverage

ScoreStd

Employees Allowed to Serve on Committees

SA 193 34.04% A 316 55.73% N 39 6.88% D 18 3.17% SD 1 0.18% 567 4.20 0.72

You are Challenged by Your Job SA 178 31.45% A 287 50.71% N 61 10.78% D 30 5.30% SD 10 1.77% 566 4.05 0.89


SA 136 24.11% A 297 52.66% N 91 16.13% D 25 4.43% SD 15 2.66% 564 3.91 0.90

Your Co-workers Respect Diversity SA 135 23.77% A 309 54.40% N 75 13.20% D 35 6.16% SD 14 2.46% 568 3.91 0.91


SA 168 29.84% A 249 44.23% N 62 11.01% D 42 7.46% SD 42 7.46% 563 3.82 1.16

University Practices Affirmative Action SA 98 17.56% A 305 54.66% N 109 19.53% D 31 5.56% SD 15 2.69% 558 3.79 0.89

You Understand U of L's Mission SA 75 13.35% A 349 62.10% N 82 14.59% D 41 7.30% SD 15 2.67% 562 3.76 0.87


SA 64 11.35% A 371 65.78% N 73 12.94% D 38 6.74% SD 18 3.19% 564 3.75 0.86

You Like Your Job at U of L SA 123 21.93% A 269 47.95% N 98 17.47% D 47 8.38% SD 24 4.28% 561 3.75 1.03

Can Exercise Academic Freedom at U of L

SA 80 14.16% A 336 59.47% N 91 16.11% D 31 5.49% SD 27 4.78% 565 3.73 0.94


Full-Time Faculty Totals


16

Questions Receiving Highest Average ScoresPart-Time Faculty Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00You Like Your Job at U of L





Workspace/Equipment is Freefrom Hazard

Workload Allows a High Quality Job

U of L is Non-discriminatory toEmployees

Can Exercise AcademicFreedom at U of L

U of L Serves the Community

17


RespondAverage

ScoreStd


Your Co-workers Respect Diversity SA 36 33.96% A 56 52.83% N 4 3.77% D 8 7.55% SD 2 1.89% 106 4.09 0.92


SA 28 26.42% A 61 57.55% N 13 12.26% D 3 2.83% SD 1 0.94% 106 4.06 0.77



SA 29 27.62% A 51 48.57% N 15 14.29% D 6 5.71% SD 4 3.81% 105 3.90 1.00

Workspace/Equipment is Free from Hazard

SA 19 18.45% A 61 59.22% N 15 14.56% D 6 5.83% SD 2 1.94% 103 3.86 0.85

Workload Allows a High Quality Job SA 18 17.31% A 64 61.54% N 8 7.69% D 12 11.54% SD 2 1.92% 104 3.81 0.93

U of L is Non-discriminatory to Employees

SA 21 19.81% A 56 52.83% N 19 17.92% D 8 7.55% SD 2 1.89% 106 3.81 0.91


SA 17 16.04% A 61 57.55% N 16 15.09% D 11 10.38% SD 1 0.94% 106 3.77 0.88

U of L Serves the Community SA 13 12.75% A 62 60.78% N 17 16.67% D 7 6.86% SD 3 2.94% 102 3.74 0.88


Part-Time Faculty Totals


18

Questions Receiving Highest Average ScoresStaff Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00Chair/Dean/SupervisorRespects You as a Person


You Like Your Job at thisUniversity

Free to Communicate Ideas withChair/Dean/Supervisor



Your Co-workers Work as aTeam

Chair/Dean/SupervisorEvaluates Work Fairly


Your Work Space/Equipment isFree from Hazard

19


RespondAverage

ScoreStd


SA 478 34.74% A 644 46.80% N 142 10.32% D 70 5.09% SD 42 3.05% 1,376 4.05 0.96


SA 345 25.20% A 783 57.20% N 185 13.51% D 42 3.07% SD 14 1.02% 1,369 4.02 0.78

You Like Your Job at this University SA 351 25.49% A 766 55.63% N 158 11.47% D 71 5.16% SD 31 2.25% 1,377 3.97 0.88

Free to Communicate Ideas with Chair/Dean/Supervisor

SA 421 30.71% A 675 49.23% N 128 9.34% D 92 6.71% SD 55 4.01% 1,371 3.96 1.01

Your Co-workers Respect Diversity SA 312 22.81% A 775 56.65% N 181 13.23% D 81 5.92% SD 19 1.39% 1,368 3.94 0.85


SA 182 13.24% A 943 68.58% N 137 9.96% D 83 6.04% SD 30 2.18% 1,375 3.85 0.80

Your Co-workers Work as a Team SA 385 28.08% A 625 45.59% N 175 12.76% D 136 9.92% SD 50 3.65% 1,371 3.85 1.05

Chair/Dean/Supervisor Evaluates Work Fairly

SA 328 23.94% A 725 52.92% N 136 9.93% D 108 7.88% SD 73 5.33% 1,370 3.82 1.05

You are Challenged by Your Job SA 347 25.29% A 657 47.89% N 184 13.41% D 133 9.69% SD 51 3.72% 1,372 3.81 1.04

Your Work Space/Equipment is Free from Hazard

SA 282 20.63% A 765 55.96% N 137 10.02% D 140 10.24% SD 43 3.15% 1,367 3.81 0.98


Staff Totals


20

Questions Receiving Lowest Average ScoresUniversity Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00You are Paid Fairly Relative toYour Responsibilities

You are Paid Fairly Relative toYour Experience

Salary Increases areDetermined Fairly

Admin. Gives High Priority toEmp. Satisfaction

Benefited from MentoringOpportunity

There is Not Too Much Stress in Job

Chances for Advancement areGood

Dept. Staffed to Cover RegularWorkload

Working Conditions haveImproved in 5 Years

Admin. Provides StrongLeadership

21


RespondAverage

ScoreStd

You are Paid Fairly Relative to Your Responsibilities

SA 70 3.35% A 442 21.13% N 255 12.19% D 760 36.33% SD 565 27.01% 2,092 2.37 1.18

You are Paid Fairly Relative to Your Experience

SA 76 3.63% A 464 22.18% N 267 12.76% D 711 33.99% SD 574 27.44% 2,092 2.41 1.21

Salary Increases are Determined Fairly SA 72 3.47% A 472 22.73% N 534 25.71% D 534 25.71% SD 465 22.39% 2,077 2.59 1.16

Admin. Gives High Priority to Emp. Satisfaction

SA 69 3.34% A 374 18.13% N 726 35.19% D 533 25.84% SD 361 17.50% 2,063 2.64 1.07

Benefited from Mentoring Opportunity SA 82 4.09% A 246 12.28% N 942 47.01% D 453 22.60% SD 281 14.02% 2,004 2.70 0.99

There is Not Too Much Stress in Job SA 117 5.59% A 646 30.85% N 332 15.85% D 628 29.99% SD 371 17.72% 2,094 2.77 1.22

Chances for Advancement are Good SA 147 7.07% A 628 30.19% N 523 25.14% D 443 21.30% SD 339 16.30% 2,080 2.90 1.20

Dept. Staffed to Cover Regular Workload SA 170 8.13% A 738 35.29% N 244 11.67% D 617 29.51% SD 322 15.40% 2,091 2.91 1.26

Working Conditions have Improved in 5 Years

SA 113 5.49% A 558 27.13% N 762 37.04% D 414 20.13% SD 210 10.21% 2,057 2.98 1.05

Admin. Provides Strong Leadership SA 122 5.96% A 556 27.17% N 765 37.39% D 355 17.35% SD 248 12.12% 2,046 2.98 1.08

Survey ResponsesQuestions Receiving Lowest Average Scores

University Totals


22

Questions Receiving Lowest Average Scores Full-Time Faculty Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00You are Paid Fairly Relative toYour Responsibilities

Department Staffed to CoverRegular Workload

Admin. Gives High Priority toEmployee Satisfaction

Paid Fairly Relative toExperience




There is a High Priority onFaculty Success

There is Support of Faculty at U of L

Value of Benefits is Better thanAvailable Elsewhere

23


RespondAverage

ScoreStd


SA 22 3.88% A 130 22.93% N 65 11.46% D 196 34.57% SD 154 27.16% 567 2.42 1.22

Department Staffed to Cover Regular Workload

SA 21 3.68% A 128 22.42% N 75 13.13% D 210 36.78% SD 137 23.99% 571 2.45 1.18

Admin. Gives High Priority to Employee Satisfaction

SA 13 2.32% A 89 15.89% N 182 32.50% D 142 25.36% SD 134 23.93% 560 2.47 1.09

Paid Fairly Relative to Experience SA 26 4.59% A 144 25.40% N 61 10.76% D 187 32.98% SD 149 26.28% 567 2.49 1.25

There is Not Too Much Stress in Job SA 14 2.47% A 139 24.51% N 98 17.28% D 198 34.92% SD 118 20.81% 567 2.53 1.14

Benefited from Mentoring Opportunity SA 31 5.63% A 83 15.06% N 186 33.76% D 133 24.14% SD 118 21.42% 551 2.59 1.14

Salary Increases are Determined Fairly SA 19 3.39% A 147 26.20% N 142 25.31% D 139 24.78% SD 114 20.32% 561 2.68 1.16

There is a High Priority on Faculty Success

SA 15 2.70% A 126 22.70% N 175 31.53% D 148 26.67% SD 91 16.40% 555 2.69 1.08

There is Support of Faculty at U of L SA 13 2.32% A 164 29.23% N 163 29.06% D 132 23.53% SD 89 15.86% 561 2.79 1.10

Value of Benefits is Better than Available Elsewhere

SA 30 5.34% A 112 19.93% N 210 37.37% D 137 24.38% SD 73 12.99% 562 2.80 1.07


Full-Time Faculty Totals


24

Questions Receiving Lowest Average Scores Part-Time Faculty Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00Value of Benefits Higher thanAvailable Elsewhere


Paid Fairly Relative toExperience


Admin. Gives High Priority toEmployee Satisfaction

Paid Fairly Relative toResponsibility



Chair/Dean/Supervisor SeeksInput for Decisions

Understand U of L's BenefitsPackage

25


RespondAverage

ScoreStd

Value of Benefits Higher than Available Elsewhere

SA 1 1.01% A 14 14.14% N 36 36.36% D 25 25.25% SD 23 23.23% 99 2.44 1.03

Chances for Advancement are Good SA 3 3.06% A 17 17.35% N 35 35.71% D 19 19.39% SD 24 24.49% 98 2.55 1.13

Paid Fairly Relative to Experience SA 6 5.77% A 29 27.88% N 17 16.35% D 31 29.81% SD 21 20.19% 104 2.69 1.24

Salary Increases are Determined Fairly SA 5 4.81% A 16 15.38% N 48 46.15% D 18 17.31% SD 17 16.35% 104 2.75 1.06

Admin. Gives High Priority to Employee Satisfaction

SA 3 2.94% A 16 15.69% N 51 50.00% D 18 17.65% SD 14 13.73% 102 2.76 0.98

Paid Fairly Relative to Responsibility SA 8 7.62% A 33 31.43% N 17 16.19% D 27 25.71% SD 20 19.05% 105 2.83 1.27

Benefited from Mentoring Opportunity SA 12 11.88% A 10 9.90% N 47 46.53% D 20 19.80% SD 12 11.88% 101 2.90 1.12


SA 3 2.91% A 26 25.24% N 47 45.63% D 15 14.56% SD 12 11.65% 103 2.93 0.99

Chair/Dean/Supervisor Seeks Input for Decisions

SA 8 7.69% A 29 27.88% N 32 30.77% D 19 18.27% SD 16 15.38% 104 2.94 1.18

Understand U of L's Benefits Package SA 5 4.90% A 30 29.41% N 43 42.16% D 16 15.69% SD 8 7.84% 102 3.08 0.98


Part-Time Faculty Totals


26

Questions Receiving Lowest Average ScoresStaff Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00

You are Paid Fairly Relative toYour Responsibilities

You are Paid Fairly Relative toYour Experience


Admin. Gives High Priority toEmp. Satisfaction




Admin. Provides StrongLeadership

Promotions/Job Reviews areFair


27


RespondAverage

ScoreStd


SA 38 2.76% A 265 19.27% N 166 12.07% D 527 38.33% SD 379 27.56% 1,375 2.31 1.15

You are Paid Fairly Relative to Your Experience

SA 42 3.05% A 277 20.13% N 181 13.15% D 485 35.25% SD 391 28.42% 1,376 2.34 1.17

Salary Increases are Determined Fairly SA 47 3.43% A 294 21.46% N 334 24.38% D 371 27.08% SD 324 23.65% 1,370 2.54 1.17

Admin. Gives High Priority to Emp. Satisfaction

SA 51 3.76% A 257 18.92% N 481 35.42% D 366 26.95% SD 203 14.95% 1,358 2.70 1.06

Benefited from Mentoring Opportunity SA 35 2.68% A 144 11.01% N 696 53.21% D 289 22.09% SD 144 11.01% 1,308 2.72 0.90



Admin. Provides Strong Leadership SA 74 5.50% A 332 24.68% N 536 39.85% D 257 19.11% SD 146 10.86% 1,345 2.95 1.04

Promotions/Job Reviews are Fair SA 108 7.92% A 446 32.70% N 336 24.63% D 280 20.53% SD 194 14.22% 1,364 3.00 1.19


SA 73 5.41% A 371 27.48% N 536 39.70% D 257 19.04% SD 113 8.37% 1,350 3.03 1.01


Staff Totals


28

Would Recommend U of L for Education

Strongly Agree11%

Strongly Disagree

6%Disagree

13%

Neither22%

Agree49%

Would Recommend U of Lfor Employment

Strongly Agree10%

Agree47%

Neither22%

Disagree14%

Strongly Disagree

6%

Overall, Welcomed and Encouraged at U of L

Strongly Disagree

5%Disagree

10%

Neither25%

Agree49%

Strongly Agree10%

Overall Satisfaction QuestionsUniversity Totals



Strongly Agree25%

Agree53%

Neither13%

Disagree6%

Strongly Disagree

3%

29


Strongly Agree6%

Agree40%

Neither28%

Disagree18%Strongly

Disagree9%


Strongly Disagree

10%Disagree

14%

Neither26%

Agree40%

Strongly Agree9%

Overall Satisfaction QuestionsAll Faculty Totals


Strongly Agree7%

Strongly Disagree

11%

Disagree18%

Neither29%Agree

35%



Strongly Agree25%

Agree48%

Neither15%

Disagree8%

Strongly Disagree

4%

30


Strongly Agree12%

Agree51%

Neither20%

Disagree13%

Strongly Disagree

5%


Strongly Disagree

3% Disagree8%

Neither24%

Agree53%

Strongly Agree11%

Overall Satisfaction QuestionsAll Staff Totals


Strongly Agree13%

Strongly Disagree

3%Disagree

10%

Neither18%

Agree56%



Strongly Agree25%

Agree56%

Neither11%

Disagree5%

Strongly Disagree

2%

31

0 25 50 75 100 125 150 175 200 225 250 275 300 325 350 375 400

Beta

You are Challenged by Your Job

Workload Allow s a High Quality Job



Employees' Attitude to U of L is Positive


Chances for Advancement are Good


Believe U of L's Image is Improving

Co-w orkers Work as a Team

Questions with Highest Impacton Overall Satisfaction

University Totals

R-Square = 51.2%

N = 2,113

Note: Top 10 of 13 identified factors

As determined through Multiple Regression Analysis

Regressed against the dependent variable: “You Like Your Job at U of L”

32

Average Scores for Key IndicatorsUniversity Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00 You Like Your Job at U of L

Would Recommend U of L forEducationWould Recommend U of L forEmploymentOverall, Welcomed and Encouragedat U of LYou are Challenged by Your Job



Chair/Dean/Supervisor Respects Youas a PersonEmployees' Attitude to U of L isPositiveWorking Conditions have Improved in 5 YearsChances for Advancement are Good

Chair/Dean/Supervisor EvaluatesWork FairlyBelieve U of L's Image is Improving

Co-workers Work as a Team

“Key Indicators” are the four Overall Satisfaction questions and the top 10 “Highest Impact” questions.

33



RespondAverage

ScoreStd

You like Your Job at U of L SA 529 25.34% A 1,107 53.02% N 267 12.79% D 126 6.03% SD 59 2.83% 2,088 3.92 0.93

Would Recommend U of L for Education SA 220 10.61% A 1,016 49.01% N 459 22.14% D 263 12.69% SD 115 5.55% 2,073 3.46 1.02

Would Recommend U of L for Employment

SA 200 9.62% A 983 47.31% N 465 22.38% D 300 14.44% SD 130 6.26% 2,078 3.40 1.05


SA 215 10.34% A 1,024 49.25% N 515 24.77% D 217 10.44% SD 108 5.19% 2,079 3.49 0.99

You are Challenged by Your Job SA 569 27.24% A 1,024 49.02% N 253 12.11% D 176 8.43% SD 67 3.21% 2,089 3.89 1.00

Workload Allows a High Quality Job SA 196 9.40% A 945 45.32% N 304 14.58% D 483 23.17% SD 157 7.53% 2,085 3.26 1.14



SA 688 32.93% A 964 46.15% N 222 10.63% D 123 5.89% SD 92 4.40% 2,089 3.97 1.03

Employees' Attitude to U of L is Positive SA 111 7.07% A 778 49.59% N 470 29.96% D 22 1.40% SD 188 11.98% 1,569 3.03 1.10


SA 113 5.49% A 558 27.13% N 762 37.04% D 414 20.13% SD 210 10.21% 2,057 2.98 1.05



SA 464 22.23% A 1,046 50.12% N 252 12.07% D 191 9.15% SD 134 6.42% 2,087 3.73 1.10

Believe U of L's Image is Improving SA 215 10.31% A 1,195 57.31% N 449 21.53% D 177 8.49% SD 49 2.35% 2,085 3.65 0.86

Co-workers Work as a Team SA 522 24.98% A 926 44.31% N 289 13.83% D 247 11.82% SD 106 5.07% 2,090 3.72 1.11

Scores for Key IndicatorsUniversity Totals

34

0 25 50 75 100 125 150 175 200 225 250 275 300 325 350 375 400

Beta




Encouraged to Behave Ethically in Job

Chair/Dean/Supervisor Gives Recognition for Your Work



There is a High Priority on Student Success

Quality and Service are Important to U of L

Department Chair Provides Strong Leadership

R-Square = 58.5%

N = 729

Note: All factors shown


All Faculty Totals



35

Average Scores for Key IndicatorsAll Faculty Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50



Employees' Attitude to U of L isPositiveThere is Not Too Much Stress in Job

Encouraged to Behave Ethically in JobChair/Dean/Supervisor GivesRecognition for Your WorkWorking Conditions have Improved in 5 YearsCan Exercise Academic Freedom at U of LThere is a High Priority on StudentSuccessQuality and Service are Important to U of LDepartment Chair Provides StrongLeadership


36


RespondAverage

ScoreStd


Would Recommend U of L for Education SA 47 6.61% A 249 35.02% N 208 29.25% D 127 17.86% SD 80 11.25% 711 3.08 1.11


SA 41 5.75% A 283 39.69% N 198 27.77% D 128 17.95% SD 63 8.84% 713 3.16 1.07


SA 66 9.24% A 288 40.34% N 189 26.47% D 103 14.43% SD 68 9.52% 714 3.25 1.11


Employees' Attitude to U of L is Positive SA 35 4.83% A 252 34.81% N 160 22.10% D 187 25.83% SD 90 12.43% 724 2.94 1.14

There is Not Too Much Stress in Job SA 32 4.46% A 207 28.83% N 118 16.43% D 231 32.17% SD 130 18.11% 718 2.69 1.19

Encouraged to Behave Ethically in Job SA 177 24.76% A 379 53.01% N 112 15.66% D 29 4.06% SD 18 2.52% 715 3.93 0.89


SA 120 16.76% A 271 37.85% N 121 16.90% D 122 17.04% SD 82 11.45% 716 3.31 1.26


SA 40 5.66% A 187 26.45% N 226 31.97% D 157 22.21% SD 97 13.72% 707 2.88 1.12


SA 107 14.99% A 416 58.26% N 118 16.53% D 42 5.88% SD 31 4.34% 714 3.74 0.93


SA 37 5.28% A 253 36.09% N 218 31.10% D 127 18.12% SD 66 9.42% 701 3.10 1.06


SA 72 10.21% A 271 38.44% N 163 23.12% D 125 17.73% SD 74 10.50% 705 3.20 1.16


SA 174 24.47% A 225 31.65% N 122 17.16% D 73 10.27% SD 117 16.46% 711 3.37 1.39


Scores for Key IndicatorsAll Faculty Totals

37

0 25 50 75 100 125 150 175 200 225 250 275 300 325 350 375 400

Beta







Encouraged to Participate in Decisions

Value of Benefits Higher than Available Elsew here



R-Square = 49.8%

N = 1,384

Note: Top 10 of 13 identified factors


All Staff Totals



38

Average Scores for Key Indicators All Staff Totals

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50




Chair/Dean/Supervisor Respects Youas a PersonChances for Advancement are Good

Working Conditions have Improved in5 YearsBelieve U of L's Image is Improving

Encouraged to Participate inDecisionsValue of Benefits Higher thanAvailable ElsewhereThere is Not Too Much Stress in Job

Employees' Attitude to U of L isPositive


39


RespondAverage

ScoreStd

You Like Your Job at U of L SA 351 25.49% A 766 55.63% N 158 11.47% D 71 5.16% SD 31 2.25% 1,377 3.97 0.88

Would Recommend U of L for Education SA 173 12.70% A 767 56.31% N 251 18.43% D 136 9.99% SD 35 2.57% 1,362 3.67 0.91


SA 159 11.65% A 700 51.28% N 267 19.56% D 172 12.60% SD 67 4.91% 1,365 3.52 1.01


SA 149 10.92% A 736 53.92% N 326 23.88% D 114 8.35% SD 40 2.93% 1,365 3.62 0.89

You are Challenged by Your Job SA 347 25.29% A 657 47.89% N 184 13.41% D 133 9.69% SD 51 3.72% 1,372 3.81 1.04

Workload Allows a High Quality Job SA 133 9.69% A 647 47.16% N 192 13.99% D 312 22.74% SD 88 6.41% 1,372 3.31 1.12


SA 478 34.74% A 644 46.80% N 142 10.32% D 70 5.09% SD 42 3.05% 1,376 4.05 0.96



SA 73 5.40% A 374 27.64% N 536 39.62% D 257 18.99% SD 113 8.35% 1,353 3.03 1.01

Believe U of L's Image is Improving SA 137 9.99% A 820 59.77% N 304 22.16% D 97 7.07% SD 14 1.02% 1,372 3.71 0.78

Encouraged to Participate in Decisions SA 175 12.75% A 659 48.00% N 204 14.86% D 232 16.90% SD 103 7.50% 1,373 3.42 1.13

Value of Benefits Higher than Available Elsewhere

SA 218 15.87% A 529 38.50% N 383 27.87% D 165 12.01% SD 79 5.75% 1,374 3.47 1.07


Employees' Attitude to U of L is Positive SA 76 5.52% A 526 38.23% N 310 22.53% D 366 26.60% SD 98 7.12% 1,376 3.08 1.07


Scores for Key IndicatorsAll Staff Totals

40

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00



Chair/Dean/Supervisor Evaulates Work Fairly












Faculty

Staff

Faculty vs. Staff ComparisonKey Indicator Questions

Responses shown as an average score

41

Faculty vs. Staff ComparisonKey Indicator Questions

42

Males vs. FemalesKey Indicator Questions

University Totals

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00



Chair/Dean/Supervisor Evaulates Work Fairly












Males

Females


43


University Totals

44


Faculty Totals


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Males

Females

45


Faculty Totals

46


Staff Totals


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Males

Females

47


Staff Totals

48

Internal BenchmarkSchool of Allied Health Sciences Faculty


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Allied Health Faculty

All Faculty

All University

49

Internal BenchmarkSchool of Allied Health Sciences Faculty

50

Internal BenchmarkCollege of Arts & Sciences Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















A & S Faculty

All Faculty

All University


51

Internal BenchmarkCollege of Arts & Sciences Faculty

52

Internal BenchmarkCollege of Business & Public Administration Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















B & PA Faculty

All Faculty

All University


53

Internal BenchmarkCollege of Business & Public Administration Faculty

54

Internal BenchmarkSchool of Dentistry Faculty


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Dentistry Faculty

All Faculty

All University

55

Internal BenchmarkSchool of Dentistry Faculty

56

Internal BenchmarkSchool of Education Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Education Faculty

All Faculty

All University


57

Internal BenchmarkSchool of Education Faculty

58

Internal BenchmarkKent School of Social Work Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Kent School Faculty

All Faculty

All University


59

Internal BenchmarkKent School of Social Work Faculty

60

Internal BenchmarkSchool of Law Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Law Faculty

All Faculty

All University


61

Internal BenchmarkSchool of Law Faculty

62

Internal BenchmarkLibraries Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Libraries Faculty

All Faculty

All University


63

Internal BenchmarkLibraries Faculty

64

Internal BenchmarkSchool of Medicine Faculty


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Medicine Faculty

All Faculty

All University

65

Internal BenchmarkSchool of Medicine Faculty

66

Internal BenchmarkSchool of Music Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Music Faculty

All Faculty

All University


67

Internal BenchmarkSchool of Music Faculty

68

Internal BenchmarkSchool of Nursing Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Nursing Faculty

All Faculty

All University


69

Internal BenchmarkSchool of Nursing Faculty

70

Internal BenchmarkSpeed Scientific School Faculty

1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Speed Scientific School

All Faculty

All University


71

Internal BenchmarkSpeed Scientific School Faculty

72

Internal BenchmarkCollege of Arts & Sciences Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















A & S Staff

All Staff

All University

73

Internal BenchmarkCollege of Arts & Sciences Staff

74

Internal BenchmarkSchool of Business & Public Administration Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















B & PA Staff

All Staff

All University

75

Internal BenchmarkSchool of Business & Public Administration Staff

76

Internal BenchmarkSchool of Dentistry Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Dentistry Staff

All Staff

All University

77

Internal BenchmarkSchool of Dentistry Staff

78

Internal BenchmarkDevelopment and Alumni Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Dev. & Alumni

All Staff

All University

79

Internal BenchmarkDevelopment and Alumni Staff

80

Internal BenchmarkSchool of Education Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Education Staff

All Staff

All University

81

Internal BenchmarkSchool of Education Staff

82

Internal BenchmarkFinance and Administration Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Finance & Admin.

All Staff

All University

83

Internal BenchmarkFinance and Administration Staff

84

Internal BenchmarkInformation Technology Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Information Technology

All Staff

All University

85

Internal BenchmarkInformation Technology Staff

86

Internal BenchmarkIntercollegiate Athletics Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Intercollegiate Athletics

All Staff

All University

87

Internal BenchmarkIntercollegiate Athletics Staff

88

Internal BenchmarkKent School of Social Work Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Kent School Staff

All Staff

All University

89

Internal BenchmarkKent School of Social Work Staff

90

Internal BenchmarkSchool of Law Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Law Staff

All Staff

All University

91

Internal BenchmarkSchool of Law Staff

92

Internal BenchmarkLibraries Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Libraries Staff

All Staff

All University

93

Internal BenchmarkLibraries Staff

94

Internal BenchmarkSchool of Medicine Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Medicine Staff

All Staff

All University

95

Internal BenchmarkSchool of Medicine Staff

96

Internal BenchmarkSchool of Nursing Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Nursing Staff

All Staff

All University

97

Internal BenchmarkSchool of Nursing Staff

98

Internal BenchmarkPhysical Plant Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Physical Plant

All Staff

All University

99

Internal BenchmarkPhysical Plant Staff

100

Internal BenchmarkPresident’s Office Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















President's Office Staff

All Staff

All University

101

Internal BenchmarkPresident’s Office Staff

102

Internal BenchmarkProvost’s Office Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Provost's Off ice

All Staff

All University

103

Internal BenchmarkProvost’s Office Staff

104

Internal BenchmarkResearch Administration Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Research Administration

All Staff

All University

105

Internal BenchmarkResearch Administration Staff

106

Internal BenchmarkSpeed Scientific School Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Speed Scientif ic School

All Staff

All University

107

Internal BenchmarkSpeed Scientific School Staff

108

Internal BenchmarkStudent Affairs Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















Student Affairs

All Staff

All University

109

Internal BenchmarkStudent Affairs Staff

110

Internal BenchmarkUCCPE Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















UCCPE Staff

All Staff

All University

111

Internal BenchmarkUCCPE Staff

112

Internal BenchmarkUniversity Relations Staff


1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00















University Relations

All Staff

All University

113

Internal BenchmarkUniversity Relations Staff

university of louisville employee satisfaction survey presented by dey systems, inc

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