university of california, irvine altogether now 1…2…3! snap simple navigational administrative...
Post on 21-Dec-2015
216 views
TRANSCRIPT
University of California, Irvine
Altogether Now 1…2…3!
SNAPSimple Navigational Administrative Portal
June 21, 2004.
Natalie Alexander, SNAP Project managerSonja Elson, Senior Editor
University of California, Irvine (Administrative Computing Services)
Transforming Vision into Reality
Transforming Vision into Reality
UC New Business ArchitectureUCI business portal to provide administrative and
business process support across campus
University of California, Irvine (Administrative Computing Services)
The need for changeThe need for change
University of California, Irvine (Administrative Computing Services)
Transforming Vision into Reality
Transforming Vision into Reality
Across campus departments Partnering with admin departmentsCoordinating business information campus-wide
University of California, Irvine (Administrative Computing Services)
University of California, Irvine
Where to Start?
University of California, Irvine (Administrative Computing Services)
Where to start?Where to start?Lack of coordinated business informationHow to find information buried in diverse
websites?Refer to several departmental websites to
accomplish a single function.How do you find an application’s URL?Get information through intuition or perspiration
University of California, Irvine (Administrative Computing Services)
Coordinating the visionCoordinating the visionIntegrate job related content! Let’s meet in a single placeSelect your favorite channelCustomize
University of California, Irvine (Administrative Computing Services)
Managing a Portal together
Managing a Portal together
Target audienceFilter out irrelevant informationEmployee roles – channel basedTopics found by function not departmentConsistent appearance and navigationAvoid duplication of information
University of California, Irvine
SNAP
Simple Navigational Administrative Portal
University of California, Irvine (Administrative Computing Services)
TemplatesTemplatesMain menuHow ToInfo PageChecklist
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
TechnologyTechnologyXML Content management systemCustomized layoutAccessibility - users choose look/ feelSingle sign-on - Users log in once and interact
with information tailored to their jobsAccess applications and content through one
gateway
University of California, Irvine
Putting the pieces together
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
Tabs …. Tabs…. Tabs…Tabs …. Tabs…. Tabs… VisibilityPriorityUsabilityThere’s a limitSo where do we put Training?
University of California, Irvine (Administrative Computing Services)
University of California, Irvine
To implement the Portal…
University of California, Irvine (Administrative Computing Services)
How do you make it happen?
How do you make it happen?
Support from the top – political backingSteering committee – involving the usersCarrots and sticks
University of California, Irvine (Administrative Computing Services)
Portal Content Growth Chart
Portal Content Growth Chart
University of California, Irvine (Administrative Computing Services)
How do you make it happen?
How do you make it happen?
Support from the top – political backingSteering committee – involving the usersCarrots and sticksWiggle room
University of California, Irvine (Administrative Computing Services)
How do you make it happen?
How do you make it happen?
Find tools – software...TrainingWeekly consultationHelp from the help desk …What is most needed?Excuses? (Slowly, slowly, catch the monkey)
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
Users are UsefulUsers are UsefulSearch engine resultsApplications and InformationUsability studies
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
Let’s team upLet’s team upPartnering with teams across campus …Preparing content for the portal:
Willing participantsInitial meetingAgendaLead participantTimelinesLiaison
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
University of California, Irvine (Administrative Computing Services)
Altogether now…Altogether now…MeetDiscussOwnershipRemove half the words……This is English?Explosives – beware!Buy-insEverybody!
University of California, Irvine (Administrative Computing Services)
All TogetherAll TogetherProject ManagementTrain authorsTrackBe on hand to helpMeetingsCoachingWe are all participants
University of California, Irvine (Administrative Computing Services)
All Together …All Together …Portal team identified administrative functionsFound the subject area experts….…who found the content providers,…who wrote the content…that made up SNAP!
