Universities, innovation, and ICT

Tiziana Catarci

30/05/2012 Integrare comunicazione e servizi Pagina 2

…but what if you are “old” and “fat”?

global m o o c

international

assessment innovation online

research

WEB run

run run

ICT is your fitness!

What does ICT mean for Universities

• Greater accessibility and flexibility

• Increase in the universities target market, i.e.

students who do not attend physical campuses

• Focus for advances in teaching and learning

• More advanced services

• Organizational changes

• Cost reduction and service improvement

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Technological vs. Organizational Changing

• Distance between ICT innovation and organization structure

• Cultural change

• Process reengineering

• Two approaches:

• Continuous improvement – long-term, constant, small, mild changes

• Overall reengineering – short-term, sharp, sudden, large changing

• Can be combined in a global changing process

• ICT innovation can drive the organizational changing and

cannot live without it

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Sapienza’s ICT Innovation

• User-oriented university: more high quality services to all classes of

users ensuring efficacy, effectiveness, and no waste of resources.

• Enterprise (integrated) information system

• Data integration, quality, transparency, availability

• Component interoperability

• Supporting user goals and tasks

• Driving process reengineering

• New hw & sw architecture

• New communication (service-oriented) portal

• New collaboration environment (Google Apps)

• ….

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Under study

Research Mngt

Evaluation

Personnel

Travels, etc

Accounting

Project Mngt

U - Gov

Done Through DB

Legenda

DSpace

Patent

Mngt

InfoStud

Digital Library

Communication Portal

CSA

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The new Portal www.uniroma1.2011

2006

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Service-orntd Portal

Ongoing Work (to be completed end of 2014)

“My Sapienza” - Portal Features

• Unique, integrated access to information and

services

• Mobile

• Multimodal

• Context-dependent

• Adaptive

• Social

• …

Three success stories - 1

• Advanced ICT services for students

– Integrated management of the student career from the university access

to the PhD graduation

– Web and mobile service access

– Paperless management of certificates, exams, careers, etc.

– Digital management of educational spaces, service statistics,

students’feedback

– Tools for planning and managing academic programs

Three success stories - 2

• Sapienza DL

– Single point of access and storage for Sapienza Digital content

– Very general and omnicomprehensive Institutional Repository • Ancient Books (including Google Books)

• Videos

• Digital Collections

• Research Data and Research Publications

• Italian Research Assessment (VQR 2004-2010)

– Integration of Research Publications data from many sources

– Ability of selecting the best research output • Integration of external systems with ad-hoc local application