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  • # N O F I LT E RB U I L D B I G G E R B E T T E R P R O F I T S W I T H H I G H T R U S T R E L A T I O N S H I P S

    Meredith Oliver | CreatingWOW.com | @CreatingWOW

  • O P E N , M O D E R N

  • O R G A N I C , N AT U R A L

  • T h e p r o b l e m w i t h q u o t e s o n t h e I n t e r n e t i s t h e y a r e h a r d

    t o v e r i f y. ~ A b r a h a m L i n c o l n

  • A U T H E N T I C I T Y I S B I G B U S I N E S S

  • D O V E C A M PA I G N F O R R E A L B E A U T Y

  • T H E S E R V I C E - P R O F I T C H A I N

    Engaged

    EmployeesEngaged

    CustomersProfit & Growth

    Harvard Business Review, July 2008

  • C O M P E T E N C E I S N O T E N O U G H

  • C R E D I B I L I T Y M AT T E R S M O R E

  • A U T H E N T I C I T Y M U S T B E A W I N - W I N

    #TheFanFactor @CreatingWOW

  • TRUST BREAKER #1 MAKE IT ABOUT YOU

    #TheFanFactor @CreatingWOW

  • M A K E I T A B O U T Y O U Take Over One Up Over Correct

    #TheFanFactor @CreatingWOW

  • TRUST BREAKER #2 DONT EXPLAIN THE PROCESS

    #TheFanFactor @CreatingWOW

  • D O N T E X P L A I N T H E P R O C E S S Notes Questions Next Steps

    #TheFanFactor @CreatingWOW

  • TRUST BREAKER #3 FAIL TO ASK FOR FEEDBACK

    #TheFanFactor @CreatingWOW

  • H O W A R E W E D O I N G S O FA R ?#TheFanFactor @CreatingWOW

  • TRUST BREAKER #4 FAIL TO FOLLOW THROUGH

    #TheFanFactor @CreatingWOW

  • D O N T E X P L A I N T H E P R O C E S S

    Questions Next Steps Promises

    #TheFanFactor @CreatingWOW

  • #TheFanFactor @CreatingWOW

  • #TheFanFactor @CreatingWOW

  • Authenticity is a choice ~Bren Brown

  • M e re d i t h O l i v e rCreatingWOW.com

    @CreatingWOW

    Access todays slides at Slideshare.net/MeredithOliver

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