Ben Whitehouse & Richard West, group web team

Delivering a unified web presence for Jisc

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Why is this a problem?

» For the customer› User experience

» For Jisc› Customers don’t find the products, services and advice they

need

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Overarching principle

Default home for customer-facing content and services

is a unified Jisc website at www.jisc.ac.uk

There will be exceptions - associate sites

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Associate sites

» Principal criterion› Significantly diminished user experience if brought in

» What does this apply to?› All current sites

› Proposed new sites

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Unifying the associate sites

» By domain e.g. netsight.jisc.ac.uk

» By visual identity e.g.

» By user experience e.g. style guide, shared analytics

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Outcome

Jisc's web presence is …

» smaller

» cohesive

» understandable

» strategic

… with excellent customer experience at its heart

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Timescale

By the end of 2014:

» 100% of sites will carry the Jisc banner

» 80% of associate sites will be on the Jisc domain (e.g. jorum.jisc.ac.uk)

» 5-15 priority websites will be integrated into the unified site

» New R&D section implemented on Jisc website

» Common language at top levels of associate sites

» Shared analytics across web estate

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Talk to us if …

» ... you are about to develop, or are currently developing, your existing site

» … you are planning or developing a new site

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Get involved

» Family web meeting in March – website managers

» Secondments in group web team – user experience lead, web development manager, content editors

» Assessment panel – UX/IA experts

» Project teams – migrating sites onto main platform/developing associate sites

» Register your interest: bit.ly/uwp-r

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»Register your interest: bit.ly/uwp-r

»Any questions?

Get in touch

Ben Whitehouseb.whitehouse@jisc.ac.uk

Richard Westr.west@jisc.ac.uk