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Unified 201 level Certification checklistFile/Unified Skills Goals 1) Verify requirements for customers environment to be supported by EMC a. Use E-Lab Navigator b. Obtain needed software and manuals c. Use Powerlink

2) Perform an installation of File/Unified code on a Unified arraya. Use the correct documentation to verify that the hardware is installed correctly i. FC Cables ii. Network cables iii. Power Cables iv. DAEs v. DMEs vi. DPEs vii. SPS viii. LCC Use the Unified/Celerra Procedure Generator to install the File/Unified code i. Demonstrate modification of the internal network IP addresses 1. Explain why this may be required in certain environments Validate that the installation was successful Perform a Unified install with Windows hosts using CIFS protocol Interpret Design Workbook Use the Unified/Celerra Procedure Generator Correctly set the failover mode for the datamovers Configure the network interfaces for CIFS Create a CIFS server and join it to an Active Directory Create and share a filesystem Demonstrate creating and accessing a snapshot Configure Name resolution (DNS) Demonstrate the following advanced network configurations and what related customer activities accompany them, and explain the benefits/drawbacks of each in iSCSI i. FailSafe Networking ii. EtherChannel iii. LACP trunking

b.c.

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a. b. c. d.e. f.

g.h. i.

4) Perform a File/Unified install with LINUX hosts using NFS protocola. c. e. Interpret Design Workbook Correctly set the failover mode for the datamovers Create and export a filesystem i. Set the export permissions correctly for the following 1. All users/groups as root 2. Read only to select hosts 3. root to select hosts 4. access to select hosts Demonstrate creating and accessing a snapshot

b. Use the Unified/Celerra Procedure Generator d. Configure the network interfaces for NFS

f.

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g. Demonstrate the following advanced network configurations and what related customeractivities accompany them, and explain the benefits/drawbacks of each in iSCSI (if applicable) i. FailSafe Networking ii. EtherChannel iii. LACP trunking

5) Perform a Unified install with Windows host using iSCSI protocol (if applicable- Block enabledsystems only) a. Interpret Design Workbook b. Use the Unified/Celerra Procedure Generator c. Configure the network interfaces for iSCSI i. Discuss best practices for setting up the interfaces d. Create an iSCSI LUN with the ability for 2 snaps e. Attach the Windows server and correctly format the LUN per best practices f. Demonstrate creating and accessing a snapshot

6) Perform a Unified install with LINUX host using iSCSI protocol (if applicable- Block enabled systemsonly) a. Interpret Design Workbook

b. Use the Unified/Celerra Procedure Generator c. Configure the network interfaces for iSCSId. e. f. i. Discuss best practices for setting up the interfaces Create an iSCSI LUN with the ability for 2 snaps Attach the LINUX server and correctly format the LUN per best practices Demonstrate creating and accessing a snapshot

7) Perform Manual Volume Management a. Disk Volumes b. Slice Volumes c. MetaVolumes d. Stripe Volumes e. User defined pools 8) Know where to go if you have a problem a. Escalation procedure b. Primus c. Other Team members d. EMC Support Block Skills Goals 9) Verify requirements for customers environment to be supported by EMC a. Use E-Lab Navigator b. Obtain needed software and manuals c. Use Powerlink 10) Perform a Unified block install with both Windows and UNIX (Solaris, HP-UX, AIX) hosts a. Interpret Design Workbook b. Use the VNX/CLARiiON Procedure Generator c. Configure Emulex and QLogic HBAs d. Correctly set the failover mode e. Correctly configure the required files for each type of host

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11) Configure switches a. Use Brocade GUI, McData GUI, or Cisco GUI or CLI to create the required zoning 12) Use EMC software products commonly used in Unified Block environments a. VNX Installation Toolkit, Connectrix Manager, SAN Manager b. PowerPath 13) Know where to go if you have a problem a. Escalation procedure b. Primus c. PowerLink d. Other Team members e. EMC Support

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File/Unified Skills Checklist (Note: as EMC products are continually developing some of the references in this document may be out of date)

Learning Status Resource / Tool / Activity Used in Field Reviewed with Mentor Inspected Description

POWERLINK1. 2. 3. 4. 1. 2. 3. 4. 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5. 6. 7. 8. Demonstrate where to find software Demonstrate where to find manuals Demonstrate using E-Lab navigator Demonstrate using Primus Using the Unified/Celerra procedure generator and Installation Roadmap document Connecting to Unisphere Manager Which Java is needed? How do you enable the correct licenses? How do you modify the Control station configuration? Network Interfaces How to create them How do you enable FSN How do you enable etherchannel How do you enable LACP How do you create more than one interface on a given device How do you set the routing How do you set the speed / duplex CIFS How do you create a CIFS server What is required for a CIFS server to join a domain How do you set up DNS How do you join a Domain What is UNICODE Do you need to set it Why How do you enable the CIFS

File/Unified IMPLEMENTATION

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9. 10. 11. 1. 2. 3. 4. 5. 6. 7. 8.

service Is WINS needed? When is it required What is usermapper How do you enable it NFS How do you create an NFS export How do you set up the export permissions What is UNICODE Do you need to set it Why What are passed and group files How do you create them on a datamover Why are they needed

Fil/Unified Documentation1. 2. 3. 4. 5. 6. 7. 8. 1. 2. 3. Reading and Updating a DWB Unified/Celerra Procedure Generator Documents Unified/Celerra Installation Roadmap Unified/Celerra Procedure Generator Unified/Celerra Host Connectivity Guide Unified/Celerra Administration Guide Unified/Celerra Release Notes Unified/Celerra Best practice guide

Failover SoftwareWhat is PowerPaths purpose What is MCS and MPIO Installing PowerPath: Have you performed in a Windows Environment Have you performed in a Linux Environment Implementing MCS and MPIO Can you state best practices Can you describe how to extend a filesystem Can you describe how to add additional storage to an Unified VNX/Celerra Can you describe how to create a CIFS server Can you describe how to create a VDM Can you describe how to create

4. 5. 1. 2. 3. 4. 5. 6.

Presentation and Knowledge Transfer

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7. 8. 9. 10. 11. 12. 13. 14.

a CIFS share Can you describe how to create a NFS export Can you describe how to schedule snapshots Can you describe how to access a snapshot on Windows Can you describe how to access a snapshot on LINUX Can you describe how to create an IP interface Can you perform a datamover failover to test HA Can you demonstrate how to test a FSN Can you demonstrate accessing the user documentation CD to answer questions

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Resource/ Tool/ Activity

Description Reviewed with Manager/ Mentor Demonstrate where to find software Demonstrate where to find manuals Demonstrate using E-Lab navigator Demonstrate using Primus

Learning Status Inspected/ Practiced

Used in Field

Powerlink 1) 2) 3) 4)

NASImplementation 1) Using the Celerra procedure generator and Installation Roadmap document 2) Connecting to Unisphere Manager - Which Java is needed? - How do you enable the correct licenses? - How do you modify the Control station configuration? 3) Network interfaces - How to create them - How do you create more than one interface on a given device? - How do you set the routing? - How do you set the speed/duplex? 4) CIFS - How to create a CIFS server? - What is required for a CIFS server to join a domain? - How do you setup DNS? - How do you join a domain? - What is UNICODE? - Do you need to set it? - Why? - How do you enable the CIFS service? - Is WINS needed? When is it required? - What is usermapper? - How do you enable it? NFS - How to create an NFS export? - How do you set the export permissions? - What is UNICODE? - Do you need to set it? - Why? - What are passwd and group files? - How do you create them on a datamover? - Why are they needed?

5)

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File/Unified Documentation 1) Reading and Updating a DWB 2) Unified/Celerra Procedure Generator Documents 3) Unified/Celerra Installation Roadmap 4) Unified/Celerra Procedure Generator 5) Unified/Celerra Host Connectivity Guide 6) Unified/Celerra Administration Guide 7) Unified/Celerra Release Notes 8) Unified/Celerra Best practice guide

Presentation / Knowledge Transfer 1) Can you state best practices? 2) Can you describe how to extend a filesystem 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) Can you describe how to add additional storage to an integrated Celerra Can you describe how to create a CIFS server Can you describe how to create a VDM Can you describe how to create a CIFS share Can you describe how to create an NFS export Can you describe how to create a snapshot Can you describe how to access a snapshot on Windows and LINUX Can you describe how to create an IP interface Can you perform a datamover failover to test HA Can you demonstrate accessing the user documentation CD to answer questions

Block Skills Checklist (Note: as EMC products are continually developing some of the references in this document may be out of date)

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Resource/ Tool/ Activity

Description Reviewed with Manager/ Mentor

Learning Status Inspected/ Practiced

Used in Field

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Powerlink 1) 2) 3) 4)

Demonstrate where to find software Demonstrate where to find manuals Demonstrate using E-Lab navigator Demonstrate using Primus

VNX Block Implementation 1) Using the VNX/CLARiiON procedure generator and Installation Roadmap document 2) Connecting to Unisphere - Which Java is needed? - Where to find out the required version? - Where do you find the software? 3) RAID Groups - How to create them - When is the RAID type set? - What are the VNX/CLARiiON RAID types? - Describe the RAID types and some common uses for each one. - What is the proper way of creating R10 groups 4) LUNs - How to create them. - Describe the Unifies Block LUN ownership model. - What does trespassing refer to? - Describe a the two types of meta-luns and what settings need to be set for them 5) LUN Migration - What is the purpose of LUN Migration? - Describe the steps to use LUN migration? - How is the end user impacted? - What happens to the space occupied by the original LUN location after the migration is complete? - Can the priority be changed during the migration? - Describe the resource utilization of each priority? 6) metaLUNs - How to create them? - What are the 2 types of metaLUNs? - What requirements must be met to create each type? - Describe the stripe element size multiplier? - What is required on various hosts to utilize metaLUNs? - Does every OS support metaLUN expansion? - Describe the difference between the

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types of metaLUNs? Describe differences between metaLUNs and Logical Volume Management?

7)

8)

9)

10)

11)

12)

Storage Groups - How to create them - What is their purpose? - Limitations VNX OE (Operating Environment) - What is it? - Who installs/upgrades it? - What are the proper cache settings for each array (VNX5100 VNX7500) - Where is the VNX OE located? Unified Domains - Why would you want one? - How to a new one up. - Procedure to join an existing domain. - How do you do it, and what is the impact of destroying security? - Local vs. Global Accounts Agent and CLI - How to install - Understanding the agent.config file - Understanding why anyone with CLI can access an array (by default) - Where is it installed? Installing a VNX: - Have you performed in Windows environment? - Performed in UNIX environments? - Performed in Linux environment? - Boot from SAN? - Vmware Configuring SnapView - What 2 types of replication are supported with SnapView - How do snapshots work? - What is required for snapshots? - How do you size the requirements? - What is admsnap? - How do clones work? - What is required for clones? - Are SnapView replicas a backup replacement? - How do restores work with a snapshot? - How do restores work with a clone? - What type of performance impact is there with a snapshot/clone? - How long should you keep a snapshot? - What is meant by application consitency versus crash consitency? - How is application consitency attained?

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VNX/CLARiiON Documentation 1) Reading and Updating a DWB 2) VNX/CLARiiON Procedure Generator Documents 3) VNX/CLARiiON Installation Roadmap 4) VNX/CLARiiON Procedure Generator 5) VNX/CLARiiON Host Connectivity Guide 6) VNX/CLARiiON Administration Guide 7) VNX/CLARiiON Release Notes 8) VNX/CLARiiON Agent and CLI Install Guide 9) VNX/CLARiiON Agent and CLI Release Notes 10) VNX/CLARiiON Best practice guide PowerPath Implementation 1) What is PowerPaths purpose? 2) If I have two HBAs, two switches, and each switch connects to an A and B SP port: - How many copies of each disk does the host see? - What failures would cause LUNs to trespass in this configuration? Why? 3) Where is PowerPath installed? 4) What is the difference between PowerPath 4.6 and the previous version? 5) Using the GUI, determine how many HBAs a computer has, how many disks it has, how many paths it has 6) What is the CLI command to: - Show the status of all paths of all disk? - Have PowerPath look for new devices? - Remove dead paths? - Ensure license key is active? 7) Installing PowerPath: - Have you performed in Windows environment? - Performed in UNIX environments? - Performed in Linux environment? 8) How do you add/remove paths in powerpath/navisphere 9 Patch Readme files 10) PowerPath Release Notes 11) PowerPath Install and Admin Guide 12) Describe the various path failover scenarios and how they interact with the array? Emulex HBA Implementation 1) Where do you download firmware, drivers, and manuals? 2) How to install and configure HBA, drivers and firmware.

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3)

Using HBAnywhere

Emulex Documentation 1) EMC Fibre Channel with Emulex Host Bus Adapters 2) CLARiiON Installation Roadmap 3) CLARiiON Procedure Generator Documents QLogic HBA Implementation 1) Where do you download firmware, drivers, and manuals? 2) How to install and configure HBA, drivers and firmware. 3) Using SANsurfer QLogic Documentation 1) EMC Fibre Channel with QLogic Host Bus Adapters 2) CLARiiON Installation Roadmap 3) CLARiiON Procedure Generator Documents Switches General Principles 1) How are SAN, fabric, and switch related? 2) Why do you need to know the domain ID of the switches in a fabric? 3) What are the effects of changing a domain ID? 4) What are the best practices for creating zones? 5) If you have two HBAs in a server, what are the pros/cons of connecting them to the same switch or different switches? 6) What is an ISL? 7) What is trunking and why would you want to use it? 8) How are Switch Codes upgraded? 9) What are these port types? Where are they used? N Port F Port NL Port FL Port E Port U Port G Port Brocade Switch Implementation 1) What is the process to set up a new switch using the GUI? - Connecting with a serial cable - Connecting with the default IP - Default username and password - Changing the IP - Changing the Domain ID 2) What are the possible ways to manage a Brocade switch?

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3)

Installing Brocade: - Have you performed in Windows environment? - Performed in UNIX environments? - Performed in Linux environment?

Brocade Documentation 1) Hardware Reference Manuals 2) Fabric OS Reference Manuals 3) Zoning Reference Manuals 4) Release Notes McData Switch Implementation 1) How do Connectrix switches with a service processor work with IP? 2) What is the process to set up a new switch (standalone) using the GUI? - Connecting with a serial cable - Connecting to with the default IP - Default username and password - Changing the IP - Changing the Domain ID 3) What are the possible ways to manage a McData switch? 4) Installing McData: - Have you performed in Windows environment? - Performed in UNIX environments? - Performed in Linux environment? McData Documentation 1) Installation and Service Manuals 2) Departmental Switch Guides 3) Connectrix Manager User Guides 4) Release Notes Cisco Switch Implementation 1) What are the built in management applications? - How do you get them and install them? - What are some of the uses for each one? 2) What is a VSAN? How do you add members to a VSAN? What is inter-vsan (IVR) routing? 3) How do ISLs work with VSANs? 4) What is a Trunk? 5) What is a Port Channel? 6) Installing Cisco: - Have you performed in Windows environment? - Performed in UNIX environments? - Performed in Linux environment? Cisco Documentation

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1) 2) 3) 4)

SAN-OS Release Notes Configuration Guides Installation Guides Command Reference

Management Software 1) Unisphere Manager 2) Connectrix Manager 3) SAN Manager 4) SnapView 5) MirrorView 6) SAN Copy

Presentation / Knowledge Transfer 1) Can you state best practices? - When to use metaluns - How to calculate stripe multiplier for metaluns - What is the disk alignment issue, why is it important to fix - When to use Raid 10 vs Raid 5 vs Raid 1 2) What is the difference between the DAE2 and DAE2P? 3) 4) 5) 6) 7) 8) What should and shouldnt we put on the VNX OE drives? Why shouldnt we create 14+1 Raid 5 raid groups to maximize performance? How many IOs does a 10k,15k Fibre drive do and 7.2k ATA drive? SAS? EFDs? How does a lun migration work and what are the effects on the array of doing it? What are the set of documents you give the customer after an install? Go through basic KT for Windows environment.

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