unified case management (ucm) · manual data entry ... medical, dna required, megan’s law, active...
TRANSCRIPT
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UNIFIED CASE MANAGEMENT
(UCM)
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Agenda Introductions
History
Overview
Status
Requirements to Join
Implementation
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What is the Problem? Separate Case Management Systems
for Adult Probation, Jail and District Attorneys
Manual Data Entry
Data Quality Issues
Difficulties in Using Data for Management Decisions
Inefficient Offender Processing
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History 1988 – mid 1990’s
-Grant funded dos based systems
Late 1990’s
-Grant funded windows upgrades
Mid 2000
-Grant funded web based for Jail
2006-2010
-Web based for AP
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History 2008
-Data Quality Started
Spring 2011
-DQ Steering Committee
-Microsoft Conference
Summer 2011
-Pilots Identified
Fall 2011
-Federal Grant Received
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What is the Solution?
Core set of Offender Data
In one location
Accessible by appropriate criminal justice staff
With appropriate security roles
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CJ-UCM
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GOVERNANCE
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UCM Implementation Teams
County Commissioners Association of Pennsylvania
And Wardens
Pennsylvania District Attorney’s Association
County Chief Adult Probation
and Parole Officers
Association of Pennsylvania
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Steering Committee
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Pilot Counties
Blair (AP, Jail)
Beaver (AP & Jail)
Lebanon (AP & Jail & DA)
Northampton (AP, Jail, & DA)
Wayne (AP & Jail & DA)
Westmoreland (AP & Jail & DA)
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Implementation Team – County Led
Allegheny
Beaver
Berks
Blair
Bucks
CCAP
Dauphin
Lancaster
Lebanon
Northampton
Warren
Wayne
Westmoreland
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What Features are included? Decreased Data Entry – Data Populated
by means of AOPC Court Case Event Message
Incident/Case and Offender Management
Dept Management Tools (ex: caseload management)
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What Features are included?
Alerts for Officer Safety, Business Intelligence and Notification to increase business productivity
Dashboarding
Advanced Reporting Features
State JNET Error Reporting
Data Interfaces (CPCMS, Inmate Phones, Commissary)
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What does UCM look like?
Microsoft CRM 2011 Environment
Let’s take a look at the UCM Test Environment!
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UCM Active Offenders Dashboard
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UCM Active Offenders
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UCM Offender - Alerts Notifications - Medical, DNA Required, Megan’s Law, Active Warrants, Suicide Risk Alerts - Officer Safety, Increased Business Productivity, and Process Improvement Measures
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Offender – Aggregate Views
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Adult Probation Web Portal
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Timeline
January through June 2012
-Architecture and Prototype build
June - August 2012
-CORE, AP and District Attorney Pilot development and User testing, data conversion preparation starts
September – October 2012
-Jail Module Development
-Data Conversion Testing
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Timeline
November – First Quarter 2013
-Data conversions, go-lives, determination of development and next steps.
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Status
Pilot Testing in Progress
Web Portal testing – Sept 2012
Adult Probation Go Live – Oct 2012
DA Go Live – Nov 2012
Jail Finalization – Oct-Nov 2012
Next Phase – 2013
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Requirements to Join
Application
MOU
Cost Estimates
Web Portal
Hardware and Software Minimums
Return on Investment
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Implementation
Sign MOU
Participate in Data Quality
Complete Implementation Checklist
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Benefits
Core data recorded and updated in a single county system
Improved case management efficiencies
Improved access to data for management decisions
Better ability to share data with state
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Other Collaboration Efforts
PA Department of Corrections (DOC)
-Selected same platform
-Possible sharing of modules
Administrative Offices of PA Courts
-Automated Messaging through Web Services
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QUESTIONS?
Rita Reynolds
Director of Technology
Services and
Telecommunications
Mark Proper
Deputy Director of
Technology Development
Deena Malley
Contracted Project Manager
Bob McCullough
Adult Probation and Parole
Officers Assoc of PA [email protected]
Rich Long
PA District Attorney’s
Association
Heather Brown
Contracted Project Manager Assnt.