understanding the link between personality and safety
TRANSCRIPT
UNDERSTANDING THE LINK BETWEEN PERSONALITY & SAFETYAn introduction to using personality risk assessments to hire, train, and develop safer employees
t. 1.877.SAFE.778 (7233)
TalentClick Workforce Solutions Inc.
Vancouver, BC, Canada
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TABLE OF CONTENTS
• Introduction
• Understanding personality
• Personality dimensions
• Building Safety Self-Awareness
• Personality in action
• The next step
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Understand People. Reduce Risk.
INTRODUCTION
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Sitting in a classroom one day, surrounded by safety committee members from numerous local companies, a fellow classmate adamantly proclaimed "people are flawed" when asked to describe why a particularly unfortunate individual ignored safety rules and lost his lifein a wood chipper.
INTRODUCTION
• Common theme among safety community:– “People make mistakes. What are
you going to do?”
• However, common mistakes and human error are not always random
• Human error is predictable
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INTRODUCTION
• Workers and supervisors can be taught to minimize risk of personality traits
• Safety Self-Awareness highlights personality traits that cause individuals to commit unsafe acts
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UNDERSTANDING PERSONALITY
• For decades, social scientists have linked personality to:
– Relationships
– Career planning
– Work styles
• All done to understand “default” actions and reactions to external world
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UNDERSTANDING PERSONALITY
• “Everybody has a default personality. Some call it hard-wiring.”
• Only recently has personality been linked to safety
• Certain personalities are naturally “safety-oriented”
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--Stephen Race, Co-Founder, TalentClick
PERSONALITY DIMENSIONS
• Safety Self-Awareness evaluates six (6) different scaled personality dimensions
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1)• Resistant / Accommodating
2)• Anxious / Calm
3)• Impatient / Patient
4)• Distractible / Focused
5)• Impulsive / Cautious
6)• Thrill-seeking / Apprehensive
PERSONALITY DIMENSIONS
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“Understanding how personality affects behaviour is key in impacting real change in workers and reducing the overall incident rate.”
-- Jim Lake, President of Ainsworth Engineered
RESISTANT / ACCOMMODATING
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RESISTANT people can be defiant, contemptuous of authority and may ignore rules.
ACCOMMODATING people tend to be compliant and take comfort in rules and guidelines.
ANXIOUS / CALM
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ANXIOUS people may panic and freeze in unpredictable situations.
CALM people tend to remain calmand think clearly, even in unpredictable situations.
IMPATIENT / PATIENT
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IMPATIENT people tend to become easily annoyed, irritated, and angry with others.
PATIENT people control emotions, are even-tempered and rarely show agitation.
DISTRACTIBLE / FOCUSED
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DISTRACTIBLE people need variety and stimulation and can become easily bored, inattentive and lose focus.
FOCUSED people tend to be vigilant and stay focused on the task at hand.
IMPULSIVE / CAUTIOUS
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IMPULSIVE people may be reckless and prone to taking unnecessary risks.
CAUTIOUS people tend to be more cautious. They evaluate options and analyze risk before making decisions.
THRILL-SEEKING / APPREHENSIVE
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THRILL-SEEKING people may be more drawn to dangerous situations and are comfortable with uncertainty.
APPREHENSIVE people tend to avoid uncertainty and risk when working.
BUILDING SAFETY SELF-AWARENESS
• Safety does not stop at identifying hazards
• After personality dimensions are identified:
– Next step is to build awareness and develop safer behaviors
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BUILDING SAFETY SELF-AWARENESS
Building awareness of hazards and developing safer behaviors is done through a combination of:
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Training
Personalized Coaching
Self-Coaching
TRAINING
• Course materials focus on recognizing personality-related mistakes
• Management or Supervisor level develops guided learning for helping workers
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PERSONALIZED COACHING
• Coaching considers individual differences of employees– Coaching and communication
differences
– Content of each session
• Supervisors can impact positive change with a thorough understanding of worker’s behavior
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SELF-COACHING
• Employee begins journey to build Safety Self-Awareness guide by:– Their own personality-risk
factors
– Support of trained coach
• Personal Action Plan outlines goals and milestones for behavioral improvements over time
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BUILDING SAFETY SELF-AWARENESS
• An effective program will use all three methods to build safety self-awareness and maintain lower-risk at-work behaviours.
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Training
PersonalizedCoaching
Self-Coaching
PERSONALITY IN ACTION
One Canadian construction site in Northern Alberta has benefited from understanding the link between personality and safety for over three (3) years now and has achieved tremendous results.
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PERSONALITY IN ACTION
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•High profile incidents damaging firm’s reputation •Led to lower revenues and significant distraction
The Challenge
•Phased integration of Safety Quotient™ Personality •Graduated to full integration with comprehensive Awareness Training
Action Taken
•Combined with other initiatives, site reduced by 59% from beginning of Phase 1
The Result
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THE NEXT STEP
Learn more and register for a free trial of the Safety Self-Awareness System™ today!
Visit http://www.talentclick.com/free-trial/
SAVE TIME, MONEY, AND LIVESREGISTER FOR A FREE TRIAL OF THREE (3) SAFETY SOLUTIONS!
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Visit http://www.talentclick.com/free-trial/ for your free trial of the Safety Self-Awareness System™ today!
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BIBLIOGRAPHY
Slide 4: B! ©Muhammad Ashiq, CC BY-NC-SA 2.0
Slide 6: 159/365+1 Clipboard ©Dave Cosby, CC BY-NC-SA 2.0
Slide 7: Unnamed Image ©Cairn India Limited, CC BY-NC-SA 2.0
Slide 9: Forestry 2 ©Arne Piepke, CC BY-NC-SA 2.0
Slide #: Under Construction ©Arjun Purkayastha, CC BY-NC-SA 2.0